[ Done ] Help - Infested with Spyware!...HiJackThis Log Included

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Offline bamajim

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Re: [ In Progress ] Help - Infested with Spyware!...HiJackThis Log Included
« Reply #15 on: December 24, 2008, 05:26:56 PM »
Cognitarium

How's your PC running now?

2008-2010
Rights cannot exist without morals

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Offline Cognitarium

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Re: [ In Progress ] Help - Infested with Spyware!...HiJackThis Log Included
« Reply #16 on: December 26, 2008, 11:18:54 AM »
You know, it's weird, because even though things are much better than they were a few days ago, I still get the occasional pop up, and every so often, I get this bumping sound that I can't quite describe. It's the same sound you get when you're prevented from deleting a file.

Also, every time I run the Ewido online scan, it seems to find the similar issues each time, though I delete them after each scan.

The followiing is the latest Ewido log.

__________________________________________________
ewido anti-spyware online scanner
   http://www.ewido.net
__________________________________________________


Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Dell User\Cookies\dell_user@avgtechnologies.112.2o7[1].txt
Risk: Medium

Name: TrackingCookie.2o7
Path: C:\Documents and Settings\Dell User\Cookies\dell_user@msnportal.112.2o7[1].txt
Risk: Medium



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Offline bamajim

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Re: [ In Progress ] Help - Infested with Spyware!...HiJackThis Log Included
« Reply #17 on: December 26, 2008, 11:51:45 AM »
Congnitarium

What does the pop-up say? Give me some information on ir or a screen shot of it.

Quote
Also, every time I run the Ewido online scan, it seems to find the similar issues each time, though I delete them after each scan.
Those are cookies, and they will be created anytime you are on the interent and go to any site. They are nothing to be alarmed about.

2008-2010
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Offline Cognitarium

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Re: [ In Progress ] Help - Infested with Spyware!...HiJackThis Log Included
« Reply #18 on: December 29, 2008, 02:20:14 PM »
In that case, I believe I'm almost back to normal apart from the weird bumping noise.

I really appreciate your help!


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Offline bamajim

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Re: [ In Progress ] Help - Infested with Spyware!...HiJackThis Log Included
« Reply #19 on: December 29, 2008, 02:34:10 PM »
Congnitarium

You are most welcome.

Did you get any information on the Pop-up? What does it say?

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Offline Cognitarium

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Re: [ In Progress ] Help - Infested with Spyware!...HiJackThis Log Included
« Reply #20 on: December 30, 2008, 01:05:20 PM »
Just standard advertising pop ups here and there.

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Offline bamajim

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Re: [ In Progress ] Help - Infested with Spyware!...HiJackThis Log Included
« Reply #21 on: December 31, 2008, 07:43:17 AM »
Cognitarium

Let's Remove Combofix

Select Start ->> Run ->> type in combofix /u (there is a space between x and /) Then O.K.



You may now remove/delete/uninstall the tools we used to clean your PC

Now that your log is clean

There are some final notes:

Lets create a clean System Restore point
the instructions are here

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:

Download the latest version of
Java Runtime Environment (JRE) 6.u11.
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u11-windowsi586-p.exe to install the newest version.

Update your Anti Virus Software

Use and maintain a Firewall
Visit Microsoft's Windows Update Site Frequently for critical updates

Backup your Important Documents and Files on a regular basis

To a disc or a USB key, not your Hardrive

You may want to read this article"So how did I get infected in the first place" by Tony Klein

surf safe

2008-2010
Rights cannot exist without morals