[Inactive] I need help!

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Offline Frustrated

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[Inactive] I need help!
« on: December 10, 2008, 02:48:07 AM »
I've been reading through a lot of your different threads here and believe you guys can help me.  I cant access microsoft support at all, and am having other problems too.  I've tried to use microsoft update and something wont let me.  Other problems are fake virus warning pop ups, and being redirected upon searching in all engines I've tried. 

Here is a couple of logs that I just created.  I hope I did it right.  If not, please direct me on how to do it correctly.  I used another computer to download the log creating software (because my computer wont do that either).  Thanks for any help anyone can give me! 

Logfile of random's system information tool 1.04 (written by random/random)
Run by Owner at 2008-12-10 01:35:12
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 84 GB (73%) free of 114 GB
Total RAM: 1278 MB (65% free)

HijackThis download failed

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll [2007-07-12 501136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2005-10-19 155648]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2005-10-19 126976]
"BCMSMMSG"=C:\WINDOWS\BCMSMMSG.exe [2003-08-29 122880]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-06-29 286720]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2007-09-26 267064]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe [2007-07-12 132496]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2006-11-03 866584]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"OneCareUI"=C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe [2008-11-05 64880]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"svschost.exe"=C:\WINDOWS\system32\svschost.exe [2008-12-08 59392]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
dlbcserv.lnk - C:\Program Files\Dell Photo Printer 720\dlbcserv.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2005-10-19 348160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"=C:\PROGRA~1\WIFD1F~1\MpShHook.dll [2006-11-03 83224]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\OneCareMP]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\OneCareMP]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WinDefend]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\MSN Messenger\msnmsgr.exe"="C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\Program Files\MSN Messenger\livecall.exe"="C:\Program Files\MSN Messenger\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\MSN Messenger\msnmsgr.exe"="C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\Program Files\MSN Messenger\livecall.exe"="C:\Program Files\MSN Messenger\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

======List of files/folders created in the last 1 months======

2008-12-10 01:35:12 ----D---- C:\rsit
2008-12-10 01:35:12 ----D---- C:\Program Files\trend micro
2008-12-10 00:26:05 ----D---- C:\OneCareSupportData
2008-12-08 21:03:41 ----HD---- C:\Config.Msi
2008-12-08 21:02:35 ----D---- C:\Program Files\Microsoft Windows OneCare Live
2008-12-08 20:34:15 ----A---- C:\WINDOWS\system32\svschost.exe
2008-12-08 20:34:15 ----A---- C:\WINDOWS\system32\sv˝shost.exe
2008-12-08 20:11:17 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-12-08 18:37:05 ----A---- C:\WINDOWS\ntbtlog.txt
2008-12-08 18:31:22 ----D---- C:\Program Files\CCleaner
2008-12-08 03:08:32 ----D---- C:\Program Files\Windows Live Safety Center
2008-12-07 23:57:24 ----A---- C:\WINDOWS\system32\.tmp
2008-12-07 23:44:43 ----D---- C:\Program Files\Microsoft Common
2008-12-07 23:36:56 ----D---- C:\Documents and Settings\Owner\Application Data\Google
2008-11-12 12:49:10 ----HDC---- C:\WINDOWS\$NtUninstallKB957097$
2008-11-12 12:49:01 ----HDC---- C:\WINDOWS\$NtUninstallKB954459$
2008-11-12 12:48:51 ----HDC---- C:\WINDOWS\$NtUninstallKB955069$
2008-11-12 02:29:12 ----D---- C:\Documents and Settings\Owner\Application Data\Yahoo!
2008-11-12 02:24:44 ----D---- C:\Documents and Settings\All Users\Application Data\Yahoo!
2008-11-12 02:24:40 ----D---- C:\Program Files\Yahoo!

======List of files/folders modified in the last 1 months======

2008-12-10 01:35:12 ----RD---- C:\Program Files
2008-12-10 00:49:23 ----D---- C:\WINDOWS\Prefetch
2008-12-10 00:26:54 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2008-12-10 00:26:00 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-12-09 23:23:59 ----D---- C:\WINDOWS\Temp
2008-12-09 23:23:33 ----D---- C:\WINDOWS\system32\CatRoot2
2008-12-09 14:44:31 ----D---- C:\WINDOWS\system32
2008-12-09 14:44:22 ----D---- C:\WINDOWS\system32\drivers
2008-12-08 21:46:20 ----SD---- C:\Documents and Settings\Owner\Application Data\Microsoft
2008-12-08 21:41:40 ----SD---- C:\WINDOWS\system32\Microsoft
2008-12-08 21:40:53 ----HD---- C:\WINDOWS\inf
2008-12-08 21:40:42 ----D---- C:\WINDOWS
2008-12-08 21:40:41 ----D---- C:\WINDOWS\system32\config
2008-12-08 21:37:59 ----SHD---- C:\WINDOWS\Installer
2008-12-08 21:37:54 ----DC---- C:\WINDOWS\system32\DRVSTORE
2008-12-08 21:37:11 ----SD---- C:\WINDOWS\Tasks
2008-12-08 21:01:16 ----D---- C:\Documents and Settings\All Users\Application Data\McAfee
2008-12-08 21:01:00 ----D---- C:\Program Files\Common Files
2008-12-08 20:34:26 ----D---- C:\WINDOWS\network diagnostic
2008-12-08 20:31:48 ----D---- C:\WINDOWS\system32\Restore
2008-12-08 18:38:51 ----D---- C:\WINDOWS\Debug
2008-12-08 18:31:34 ----SHD---- C:\RECYCLER
2008-12-08 18:29:19 ----D---- C:\Documents and Settings
2008-12-08 02:53:55 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-12-08 00:24:34 ----HD---- C:\Program Files\InstallShield Installation Information
2008-12-04 14:05:38 ----RSHDC---- C:\WINDOWS\system32\dllcache
2008-12-03 13:53:10 ----D---- C:\WINDOWS\Help
2008-11-14 00:39:11 ----D---- C:\Program Files\Mozilla Firefox
2008-11-12 12:49:09 ----HD---- C:\WINDOWS\$hf_mig$
2008-11-12 02:24:38 ----D---- C:\WINDOWS\WinSxS
2008-11-12 02:24:38 ----D---- C:\Program Files\Common Files\Microsoft Shared

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 MSFWHLPR;MSFWHLPR; C:\WINDOWS\system32\DRIVERS\msfwhlpr.sys [2007-11-27 116416]
R1 OMCI;OMCI; C:\WINDOWS\SYSTEM32\DRIVERS\OMCI.SYS [2001-08-22 13632]
R2 MSFWDrv;MSFWDrv; C:\WINDOWS\system32\DRIVERS\msfwdrv.sys [2007-11-27 91328]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys [2002-09-19 41728]
R3 BCMModem;BCM V.92 56K Modem; C:\WINDOWS\system32\DRIVERS\BCMSM.sys [2003-08-29 1101696]
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-10-19 807998]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 MpFilter;Microsoft Malware Protection Driver; C:\WINDOWS\system32\DRIVERS\MpFilter.sys [2008-05-15 53168]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S1 {6080A529-897E-4629-A488-ABA0C29B635E};Intel(R) Graphics Platform (SoftBIOS) Driver; C:\WINDOWS\system32\drivers\ialmsbw.sys [2002-06-21 90784]
S3 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91};Intel(R) Graphics Chipset (KCH) Driver; C:\WINDOWS\system32\drivers\ialmkchw.sys [2002-06-21 69792]
S3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys []
S3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys []
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2007-09-06 110592]
R2 LexBceS;LexBce Server; C:\WINDOWS\system32\LEXBCES.EXE [2004-03-04 311296]
R2 msfwsvc;OneCare Firewall; C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe [2007-11-27 755264]
R2 OcHealthMon;Windows Live OneCare Health Monitor; C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe [2008-11-05 25968]
R2 OneCareMP;OneCare AntiSpyware and AntiVirus; C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe [2008-07-09 18704]
R2 winss;Windows Live OneCare; C:\Program Files\Microsoft Windows OneCare Live\winss.exe [2008-11-05 1132912]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2007-09-26 503608]
S2 WinDefend;Windows Defender; C:\Program Files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [2007-10-09 36864]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2007-10-11 864256]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2007-10-11 122880]

-----------------EOF-----------------

info.txt logfile of random's system information tool 1.04 2008-12-10 01:35:14

======Uninstall list======

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Apple Mobile Device Support-->MsiExec.exe /I{3EBD3749-304E-4A4C-9575-C00E5F015217}
Apple Software Update-->MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
Audacity 1.2.6-->"C:\Program Files\Audacity\unins000.exe"
BCM V.92 56K Modem-->C:\WINDOWS\BCMSMU.exe quiet
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Dell Photo Printer 720 Logger-->C:\Program Files\Dell Photo Printer 720\dlbcunst.exe
Dell Photo Printer 720-->C:\WINDOWS\system32\spool\drivers\w32x86\3\DLBCUN5C.EXE -dDell Photo Printer 720
Dell ResourceCD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe"
GTOneCare-->MsiExec.exe /X{8B21B9EF-6DBF-4F63-8CC7-9F6A56D1EE8E}
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Intel(R) Extreme Graphics Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
iTunes-->MsiExec.exe /I{B045B608-4A47-4C77-9EAD-06C394503306}
Jasc Paint Shop Photo Album-->MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition-->MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java(TM) 6 Update 2-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft .NET Framework 3.0 Service Pack 1-->MsiExec.exe /I{2BA00471-0328-3743-93BD-FA813353A783}
Microsoft Base Smart Card Cryptographic Service Provider Package-->"C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Protection Service-->MsiExec.exe /I{85CFDC2D-710E-49D5-B799-F3743CA506BA}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Windows Live OneCare Resources v2.5.2900.20-->MsiExec.exe /I{5660022E-F3F2-4126-8CC5-9726C47150EB}
Microsoft Windows OneCare Live AntiSpyware and AntiVirus-->MsiExec.exe /I{E26B83D1-C0BB-41BC-8F44-31D5354DD6AF}
Microsoft Windows OneCare Live v2.5.2900.20 Idcrl Install-->MsiExec.exe /I{3851147E-5A91-4469-BA4D-13FFFCC8A920}
Microsoft Windows OneCare Live v2.5.2900.20-->MsiExec.exe /I{D07A8E7E-D324-4945-BA8C-E532AD008FF3}
MS Access 97 SP2-->C:\Program Files\Microsoft Office\setup\setup.exe
MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
PX Engine-->MsiExec.exe /I{6513E869-647F-40FD-A55D-CFC92579B9BA}
QuickTime-->MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
SimCity 3000 Unlimited-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Maxis\SimCity 3000 Unlimited\DeIsL1.isu" -c"C:\Program Files\Maxis\SimCity 3000 Unlimited\_UnInstall.dll"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Windows Defender-->MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Live Messenger-->MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live OneCare safety scanner-->RunDll32.exe "C:\Program Files\Windows Live Safety Center\wlscCore.dll",UninstallFunction WLSC_SCANNER_PRODUCT
Windows Live OneCare-->"C:\Program Files\Microsoft Windows OneCare Live\OCSetup.exe" /u
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Format SDK Hotfix - KB891122-->"C:\WINDOWS\$NtUninstallKB891122$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Presentation Foundation-->MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WordPerfect Office 2002-->C:\WINDOWS\Corel\Uninst32.exe
WordPerfect Office 2002-->C:\WINDOWS\Corel\uninst32.exe

======Security center information======

AV: Windows Live OneCare
FW: Windows Live OneCare Firewall

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 7, GenuineIntel
"PROCESSOR_REVISION"=0207
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO
"CLASSPATH"=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
"QTJAVA"=C:\Program Files\QuickTime\QTSystem\QTJava.zip

-----------------EOF-----------------
« Last Edit: December 21, 2008, 03:16:11 PM by mrrockford »

*

Offline sjpritch25

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Re: I need help!
« Reply #1 on: December 10, 2008, 08:14:24 PM »
Welcome to SH :)

Please download Malwarebytes Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
       
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
       
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
       
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply with a fresh Hijackthis log too.   
Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
MIcrosoft Valuable Professional MVP Consumer Security 2007-2010