[RESOLVED] help

  • 3 Replies
  • 981 Views
*

Offline capricorn33

  • Bronze Member
  • 258
[RESOLVED] help
« on: January 03, 2010, 07:38:25 AM »
everytime i try and do anything my comp says this site is infected, i cant download hijack this a window keeps poping up saying i have infections,    it says it contains infections and a whole bunch of stuff, i can run malware bytes it keeps poping up and saying this so it wont let me download anything, also i have malywre bytes on here an di cant run it, also my avg says i have nothing, i thought it was the publicity thng to try and get you to buy a virus remover but i cant downloa anything also there is a personal secruity thing on the computer that it downloaded on its on to get rid of all the virus's yet i cant remove it from add/remove so please what can i do i think i am full of virus's i cant download anything i wanted to send a hijack this file yet i cant download it what can i do? i cant delet this personal security either it wont let me. help help
« Last Edit: January 24, 2010, 12:12:20 PM by Bugbatter »

*

Offline capricorn33

  • Bronze Member
  • 258
i have a marketing tool on here called personal security i cant delete.
« Reply #1 on: January 03, 2010, 04:03:50 PM »
i got a thing on my computer it is called personal secruity   it is a marketing tool it tells me that my computer has all these virus's and i dont.   It wont let me delete it and it hijacks my IE8  i have to keep clicking back to ie8 to talk it tells me that all the web pages i go to are bad and so forth  there is a site that will or is supposed to help me delete it , It wont delete from add/remove and they need to be turned in,   The only way to get rid of it is to buy it for $60.00 and i am not i ran avg and have no virus/s  at all so this is a real pain. is there a windows tool i can use to help me delete it? since it wont let me?? help as soon as possible,  i know i dont have a virus it is this marketing tool that took the liberty to download itstelf on here,  those people need to be turned in somehow. thanks help as soon as you can if you know of what i can use to delte this. when i go on the site that says personal security it talks about how to delete it and it sounds complicated, it also says that it is a marketing tool  thanks for your help

*

Offline capricorn33

  • Bronze Member
  • 258
Re: help
« Reply #2 on: January 03, 2010, 06:14:39 PM »
what happened was personnel security downloaded itself on my computer, I couldnt remove it from add remove and it kept telling me i have all these trojans when i new i didnt

I went to a web page called personnel security and it told me that it was a rouge virus and it downloads itself on peoples comp. and the only way to get rid of it was to download the rkill and let it get rid of it,  After i did this i then ran malwarebytes, becasue it didnt let me before this rkill.  After i ran malwarebytes it found 30 viru's and trojans due to this personnel security,  I think these people need to be turned in, My daughter almost got out her debit card and bought the virus remover because she was affraid, They need to be in some kind of trouble for false advertising and scaring people into buying there fake product. iam going to call and find out what i personaly can do, It took me months to get my comp. running well and to have this on here was cruel.  so anyone who ever gets this be ware and dont buy the product as it is a FAKE!!!!  thanks anyway i fixed it,  I just wish  my avg would of caught it before it downloaded on here, and i have my pop up blocker on too so i am worried as to how it got on my computer in the first place. I forgot can you have more then one antivirus on here or not?

*

Offline Bugbatter

  • Microsoft® MVP
  • Administrator
  • Diamond Member
  • 10660
Re: help
« Reply #3 on: January 24, 2010, 12:11:29 PM »
Glad to hear that you fixed the problem. To answer your question, running more than one anti-virus program can make you less secure.

With more than one anti-virus program on the same computer, there is a chance for conflicts if a virus gets on the machine.  Each of the anti-virus programs wants to "control" the situation and in some cases, the task of removing the virus does not get done at all.
You will also experience slowdown as each is trying to run in realtime, and you run the risk of data loss from a system crash that the instability can cause.
A better option would be to keep one good anti-virus, keep it current, and use it as designed.
If a second opinion is needed, use one of the online virus scanners.

This topic has been resolved and will be moved to Completed Malware and Rootkit Removal Topics.



Microsoft MVP Consumer Security 2006-2016
Microsoft Windows Insider MVP 2016-