Author Topic: [Resolved] Slowed down to a crawl  (Read 4355 times)

Offline Hoov

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Re: [In Progress] Slowed down to a crawl
« Reply #15 on: February 21, 2015, 08:52:53 PM »
Now run AdwCleaner again and DELETE: Click the Delete button to start the removal of the found traces of adware, there is no option to select what to delete but AdwCleaner seems to be reasonably accurate at detecting correctly what needs removing. After the cleaning has completed the computer will need to be restarted to erase the leftover traces. On reboot another text file will open with a report showing you what has been successfully removed, changed or deleted.
Please, copy the content of this file in your next reply.

When that is done, reboot the computer and run RogueKiller again and post the log. How is the computer and the browsers running?

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Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #16 on: February 21, 2015, 09:39:12 PM »
I ran Adware and it didn't find anything, so no reboot was prompted for. Here's the log. Now going to run Roguekiller.

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 2/21/2015
Scan Time: 10:00:57 PM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.02.22.02
Rootkit Database: v2015.02.20.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jeremy

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 398962
Time Elapsed: 29 min, 55 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #17 on: February 21, 2015, 09:41:05 PM »
Oh, and it definitely seems to be running much smoother now! Thanks!

Offline Hoov

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Re: [In Progress] Slowed down to a crawl
« Reply #18 on: February 21, 2015, 09:49:26 PM »
You ran Malwarebytes' Anti-Malware not AdwCleaner. Here are the instructions again.

Please follow these steps:

Download AdwCleaner by Xplode onto your Desktop.
  •   Please close all open programs and internet browsers.
  •   Double click on Adwcleaner.exe to run the tool.
  •   Click on the Scan button..
  •   Please be patient as this can take a while to complete.
  •   You will get a prompt asking to close all programs. Click OK.
  •   Click OK again to reboot your computer. A text file will open after the restart.
  •   Please post the content of that logfile in your reply.
  •   You can find the logfile at C:\AdwCleaner[Sn].txt.

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Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #19 on: February 22, 2015, 07:33:14 AM »
I don't think I hit the Delete thing correctly.

# AdwCleaner v4.111 - Logfile created 21/02/2015 at 08:33:30
# Updated 18/02/2015 by Xplode
# Database : 2015-02-18.3 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Jeremy - BLUE
# Running from : C:\Users\Jeremy\Desktop\AdwCleaner (1).exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage
File Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
File Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
File Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
File Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage
File Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
File Found : C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage
File Found : C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
File Found : C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
File Found : C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
File Found : C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage
File Found : C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
Folder Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Extensions\bmnlcjabgnpnenekpadlanbbkooimhnj
Folder Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Folder Found : C:\Users\Jeremy\AppData\Local\Google\Chrome\User Data\Default\Extensions\obciceimmggglbmelaidpjlmodcebijb
Folder Found : C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Folder Found : C:\Users\Tracy\AppData\Roaming\catalina print savings
Folder Found : C:\Users\Tracy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\catalina print savings

***** [ Scheduled tasks ] *****

Task Found : BackgroundContainer Startup Task

***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox Packages
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IECT3306061
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B2468513CA2D6943A1A233CD3F88CE7
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\6207E55EA2FE71A4AA7ABD89AEF31D1B

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631


-\\ Mozilla Firefox v18.0.1 (en-US)


-\\ Google Chrome v40.0.2214.115

[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://movies.netflix.com/WiSearch?raw_query=Dr.+Doolittle&ac_category_type=none&ac_rel_posn=-1&ac_abs_posn=-1&v1={searchTerms}&search_submit=
[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.tb.ask.com/search/GGmain.jhtml?searchfor={searchTerms}&st=kwd&ptb=B46DBBDF-AB14-424C-8A48-7B4753F79D99&n=77fd807f&ind=2013102207&p2=^Y6^xdm003^YYA^us&si=CKaD56SlqroCFdOe4AodfnkAHw
[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\preferences] - Found [Extension] : booedmolknjekdopkepjjeckmjkdpfgl
[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\preferences] - Found [Extension] : bopakagnckmlgajfccecajhnimjiiedh
[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\preferences] - Found [Extension] : dhhjmlmdpcpiojiffodbldlkgcnaeogp
[C:\Users\Tracy\AppData\Local\Google\Chrome\User Data\Default\preferences] - Found [Extension] : flpcjncodpafbgdpnkljologafpionhb
*************************

AdwCleaner[R0].txt - [10577 bytes] - [07/04/2014 22:49:59]
AdwCleaner[R1].txt - [5147 bytes] - [21/02/2015 08:33:30]
AdwCleaner[S0].txt - [10544 bytes] - [07/04/2014 22:54:12]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [5266 bytes] ##########

Offline Hoov

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Re: [In Progress] Slowed down to a crawl
« Reply #20 on: February 22, 2015, 11:53:43 AM »
Try this, uninstall Chrome and reboot the computer. Now go to C:\Users\Tracy\AppData\Local\Google and delete the chrome folder. Now go to C:\Users\Jeremy\AppData\Local\Google\ and do the same.

Now rerun AdwCleaner again. Go thru each of the tabs and check anything still listed. Next click the delete button and post the resulting log.

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Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #21 on: February 22, 2015, 07:50:26 PM »
OK. Chrome is a goner.

# AdwCleaner v4.111 - Logfile created 22/02/2015 at 20:40:31
# Updated 18/02/2015 by Xplode
# Database : 2015-02-18.3 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Jeremy - BLUE
# Running from : C:\Users\Jeremy\Downloads\AdwCleaner (1).exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Tracy\AppData\Roaming\catalina print savings
Folder Deleted : C:\Users\Tracy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\catalina print savings

***** [ Scheduled tasks ] *****

Task Deleted : BackgroundContainer Startup Task

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IECT3306061
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox Packages
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B2468513CA2D6943A1A233CD3F88CE7
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\6207E55EA2FE71A4AA7ABD89AEF31D1B

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631


-\\ Mozilla Firefox v18.0.1 (en-US)


*************************

AdwCleaner[R0].txt - [10577 bytes] - [07/04/2014 22:49:59]
AdwCleaner[R1].txt - [5357 bytes] - [21/02/2015 08:33:30]
AdwCleaner[R2].txt - [4959 bytes] - [22/02/2015 08:20:48]
AdwCleaner[R3].txt - [1936 bytes] - [22/02/2015 20:37:50]
AdwCleaner[S0].txt - [10544 bytes] - [07/04/2014 22:54:12]
AdwCleaner[S1].txt - [1869 bytes] - [22/02/2015 20:40:31]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1928  bytes] ##########

Offline Hoov

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Re: [In Progress] Slowed down to a crawl
« Reply #22 on: February 23, 2015, 08:59:07 AM »
Good. How is the computer running. Go ahead and reinstall chrome and see how that goes as well.

Former Consumer Security MVP
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Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #23 on: February 23, 2015, 07:35:45 PM »
I reinstalled chrome, but it's completely bare. I have Synch set up but it hasn't picked up all my bookmarks or anything. Do you know how to force a synch?

Also Chrome won't let me enable some of my extensions, most importantly lastpass.

Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #24 on: February 23, 2015, 07:44:09 PM »
OK, I removed lastpass and reinstalled it and now it's working.

How can I re sync my Chrome settings to where all my extensions and bookmarks are restored? I have them on another computer, so they should be sync'd.

Thanks,


Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #25 on: February 23, 2015, 08:18:30 PM »
Nevermind. It just took a while. I was browsing around and all of a sudden I noticed all my bookmarks were back.

 :t

Offline Hoov

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Re: [In Progress] Slowed down to a crawl
« Reply #26 on: February 24, 2015, 10:50:22 AM »
Sorry for missing your posts yesterday.

How is the computer running? Any problems still around?

Former Consumer Security MVP
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Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #27 on: February 25, 2015, 07:02:37 AM »
Everything seems to be humming along. Definitely improved a bunch!

 :ty

Anything else I need to do?

Offline Hoov

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Re: [In Progress] Slowed down to a crawl
« Reply #28 on: February 25, 2015, 10:12:58 AM »
Go ahead and reinstall that extension that you want in Chrome. Then just run the computer normally for two days, make sure to reboot several times a day, and see how its running after that. If something crops up, let me know right away. But if all is well after two days, then we will do some cleanup and reset a few things and then call it done.

Former Consumer Security MVP
2011-2014

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Offline wirelessguy

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Re: [In Progress] Slowed down to a crawl
« Reply #29 on: February 26, 2015, 06:57:50 AM »
I just had a Blue Screen of Death.

Hard Drive seems to be running like crazy again, but browsing seems OK.

I didn't reboot several times like you told me to, though.

 

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