Author Topic: [Resolved K] Advertising pop up  (Read 7329 times)

Offline kevinf80

  • Malware Removal Staff
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Re: [Resolved K] Advertising pop up
« Reply #30 on: May 04, 2011, 01:02:06 AM »
Hiya Jean,

If you have no remaining issues proceed as follows :-

Step 1

  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")



  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
The above procedure will delete the following:
  • ComboFix and its associated files and folders.
  • VundoFix backups, if present
  • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.

It is very important that you get a successful uninstall because of the extra functions done at the same time, let me know if this does not happen.

Step 2

  • Download OTC by OldTimer and save it to your desktop. Alternative mirror
  • Double click icon to start the program.
    If you are using Vista or Windows 7, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Begining Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
  • This will remove tools we have used and itself. Any tools/logs remaining on the Desktop can be deleted.
  • Keep TFC This an excellet tool for removing temporary files etc from you system. Always remember to re-boot after a run.
Step 3

Remove the ESET Online Scanner components from your computer, start the Add or Remove Programs (filename: appwiz.cpl) applet from Control Panel, select the ESET Online Scanner entry and click Remove. This will happen quickly, only re-boot if prompted.

Step 4

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version.
For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system.
The most current version of Sun Java is: Java Runtime Environment Version 6 Update 25.

  • Go to Sun Java
  • Select Windows 7/XP/Vista/2000/2003/2008 If using 64 bit OS Select Information about the 64-bit Java plug-in and follow prompts
  • Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
  • Reboot your computer

Let me know if the above steps complete OK, also an update on any issues you may have, if none tell me......

Kevin

Offline addictedtolabs

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Re: [Resolved K] Advertising pop up
« Reply #31 on: May 04, 2011, 08:51:33 AM »
Hi,
I could not find ESET Online scanner in my add remove prog. or by searching for the file name appwiz.cpl

Should I also remove malwarebytes,hjackthis etc.
In my ADD/Remove is Driver Detective a program which I removed months ago but have not been able to get it off the list.

Thanks,
Jean

Offline kevinf80

  • Malware Removal Staff
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Re: [Resolved K] Advertising pop up
« Reply #32 on: May 04, 2011, 09:47:34 AM »
Hiya Jean,

You may have already uninstalled ESET if it is not showing in Add/Remove Programs list.  After every scan an option to uninstall ESET Online Scanner with all its components is provided. It is easy, convenient and can be done directly via the graphic user interface by clicking on the corresponding checkbox and hitting the "uninstall on close" button.

How did you uninstall Driver Detective, did you do it via Add/Remove? It does show as still installed in the DDS log. Boot into Safe Mode and uninstall via Start > Control Panel > Add/Remove Programs.
Instructions to boot to Safe Mode Here if required.

I recommend that you keep Malwarebytes free version for twice weekly quick scans and once two weekly full scans, or as required scans. Always remember to update first. If you have a spare 20 upgrade to the professional version, you get realtime protection and auto updates.
It will run with Microsoft Security Essentials without issue..

Regarding HJT, you can uninstall via Add/Remove Programs.

Select the Windows key and R key together, type or copy/paste appwiz.cpl into the open box, press enter or select OK. That will open Add/Remove Programs for you.

Let me know if that helps,

Kevin

Offline addictedtolabs

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  • Posts: 59
Re: [Resolved K] Advertising pop up
« Reply #33 on: May 05, 2011, 08:31:45 AM »
The Driver D program does not have a remove option in Add/Remove program. I have contacted their CS several times but have had no response. It doesnt seem to be causing any problems so I can let it go for now.

Thank you for all your help and advice.  :b

Cheers,
Jean

Offline kevinf80

  • Malware Removal Staff
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Re: [Resolved K] Advertising pop up
« Reply #34 on: May 05, 2011, 09:28:32 AM »
Hiya Jean,

Navigate to the folder Start > My Computer > C:\Program Files\ Driver Dectective. Open the folder and check if there is a file marked as "uninstall" or "unwise" If so double click on that file.
If that dont work go here http://download.cnet.com/Your-Uninstaller/3000-2096_4-10143715.html and d/l and install Your Uninstaller, this is a 21 day trial version. From the main interface select Driver Dectective then uninstall, it should remove it for you...

Kevin

Offline addictedtolabs

  • Bronze Member
  • Posts: 59
Re: [Resolved K] Advertising pop up
« Reply #35 on: May 05, 2011, 03:48:10 PM »
Again thanks.

 It wouldn't uninstall even after finding the file but the program you recommended worked. 
I will definitely run the bi-weekly scans as you suggested.

Cheers,
Jean

Ps where do you get those emotions, they are fun

Offline kevinf80

  • Malware Removal Staff
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Re: [Resolved K] Advertising pop up
« Reply #36 on: May 05, 2011, 11:42:40 PM »
Hiya Jean,

Good to hear we finally got the last of your issues resolved, you can remove Your Uninstaller through Add/Remove Programs...

Regarding the emoticons, I`m not sure, you would have to PM one of the Admins for that info...

Here are some tips to reduce the potential for malware infection in the future:

Make proper use of your antivirus and firewall

Antivirus and Firewall programs are integral to your computer security. However, just having them installed isn't enough. The definitions of these programs are frequently updated to detect the latest malware, if you don't keep up with these updates then you'll be vulnerable to infection. Many antivirus and firewall programs have automatic update features, make use of those if you can. If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.

You should keep your antivirus and firewall guard enabled at all times, NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your antivirus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Install and use WinPatrol  This will inform you of any attempted unauthorized changes to your system.

WinPatrol features explained Here

You will have several programs installed, these maybe outdated and vulnerable to exploits also. To be certain, please run the free online scan by Secunia, available Here   Before clicking the Start scan  button, please check the box for the option Enable thorough system inspection. Just below the "Scan Options:" section, you'll see the status of what's currently processing....
...when the scan completes, the message "Detection completed successfully" will appear in the Programs/Result section. For each problem detected, Secunia will offer a "Solution" option. Please follow those instructions to download updated versions of the programs as recommended by Secunia.


Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a few good free alternatives:
 
Firefox,

Opera, and

Chrome.
 
All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial HERE which will help you to make IE MUCH safer.

These browser add-ons will help to make your browser safer:

Web of Trust warns you about risky websites that try to scam visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:

Available for Firefox and Internet Explorer.

Green to go,
Yellow for caution, and
Red to stop.


Available for Firefox only. NoScript helps to block malicious scripts and in general gives you much better control over what types of things webpages can do to your computer while you're browsing.

These are just a couple of the most popular add-ons, if you're interested in more, take a look at THIS article.

Here a couple of links by two security experts that will give some excellent tips and advice.

So how did I get infected in the first place by Tony Klein

How to prevent Malware by Miekiemoes

Finally this link HERE will give a comprehensive upto date list of free Security programs. To include - Antivirus, Antispyware, Firewall, Antimalware, Online scanners and rescue CD`s.

Don`t forget, the best form of defense is common sense. If you don`t recognize it, don`t open it. If something looks to good to be true, then it aint.

It was a pleasure to work with you, take care,

Kevin

Offline addictedtolabs

  • Bronze Member
  • Posts: 59
Re: [Resolved K] Advertising pop up
« Reply #37 on: May 06, 2011, 11:12:27 AM »
 :p

Done, I thank you, my fur kids thank you.....have been unemployed for over a year, I am so happy that I dont have to buy a new computer...as I was told by Godzilla teck.

 :b

Cheers,
Jean

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7676
Re: [Resolved K] Advertising pop up
« Reply #38 on: May 06, 2011, 12:09:48 PM »
Since this issue appears to be resolved  the topic has been closed. Glad we could help.  :t

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

The fixes and advice in this thread are for this System only. Do not apply the instructions from this thread to your own System. Please start a new thread describing your issue and someone will be along to assist you.