Author Topic: [Resolved - K] Slow boot, slow application launch, slow browser  (Read 4683 times)

Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #15 on: August 18, 2015, 10:57:59 PM »
Not going well. I was able to run Mbar. I also ran fixdamage because Windows update won't run, internet connection comes and goes, firewall was turned on but I still have a notification in my tray that indicated the firewall is off. The previous items still do not work well.

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.2.1008

(c) Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.828000 GHz
Memory total: 2137382912, free: 1097437184

Downloaded database version: v2015.08.18.09
Host not found
Downloaded database version: v2015.08.18.09
Downloaded database version: v2015.08.16.01
Downloaded database version: v2015.08.18.01
=======================================
Driver version: 0.3.0.4
------------ Kernel report ------------
     08/18/2015 19:24:39
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
compbatt.sys
\WINDOWS\system32\DRIVERS\BATTC.SYS
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
dmio.sys
PartMgr.sys
VolSnap.sys
atapi.sys
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
mfehidk.sys
drvmcdb.sys
PxHelp20.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
ohci1394.sys
\WINDOWS\system32\DRIVERS\1394BUS.SYS
Mup.sys
ambakdrv.sys
\SystemRoot\system32\DRIVERS\nic1394.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igxpmp32.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw4x32.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\sdbus.sys
\SystemRoot\system32\DRIVERS\rimmptsk.sys
\SystemRoot\system32\DRIVERS\rimsptsk.sys
\SystemRoot\system32\DRIVERS\rixdptsk.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\drivers\sscdbhk5.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\System32\Drivers\GEARAspiWDM.sys
\SystemRoot\System32\Drivers\tosrfcom.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\mfendisk.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\omci.sys
\SystemRoot\system32\DRIVERS\tosporte.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\sthda.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\HSFHWAZL.sys
\SystemRoot\system32\DRIVERS\HSF_DPV.sys
\SystemRoot\system32\DRIVERS\HSF_CNXT.sys
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\i2omgmt.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\drivers\ssrtln.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\drivers\mfetdi2k.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\arp1394.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\Drivers\tosrfusb.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\tosrfbd.sys
\SystemRoot\system32\DRIVERS\Tosrfhid.sys
\SystemRoot\System32\Drivers\tosrfbnp.sys
\SystemRoot\SYSTEM32\DRIVERS\APPDRV.SYS
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\igxpgd32.dll
\SystemRoot\System32\igxprd32.dll
\SystemRoot\System32\igxpdv32.DLL
\SystemRoot\System32\igxpdx32.DLL
\SystemRoot\System32\Drivers\Fastfat.SYS
\SystemRoot\System32\ATMFD.DLL
\??\C:\WINDOWS\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\drvnddm.sys
\SystemRoot\system32\dla\tfsndres.sys
\SystemRoot\system32\dla\tfsnifs.sys
\SystemRoot\system32\dla\tfsnopio.sys
\SystemRoot\system32\dla\tfsnpool.sys
\SystemRoot\system32\dla\tfsnboio.sys
\SystemRoot\system32\dla\tfsncofs.sys
\SystemRoot\system32\dla\tfsndrct.sys
\SystemRoot\system32\dla\tfsnudf.sys
\SystemRoot\system32\dla\tfsnudfa.sys
\SystemRoot\system32\DRIVERS\AegisP.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\s24trans.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\??\C:\WINDOWS\system32\ammntdrv.sys
\??\C:\WINDOWS\system32\amwrtdrv.sys
\SystemRoot\System32\Drivers\ASCTRM.SYS
\SystemRoot\system32\DRIVERS\dsunidrv.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\??\C:\WINDOWS\system32\FsUsbExDisk.SYS
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.08.18.09
  rootkit: v2015.08.16.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8a9c5ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8a9f2e08, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8a9c5ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8aa28f18, DeviceName: \Device\00000081\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8aa7ad98, DeviceName: \Device\Ide\IdeDeviceP0T0L0-3\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 82337274

Partition information:

    Partition 0 type is Other (0x6)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262
    Partition is not bootable
    Partition file system is FAT

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 80325  Numsec = 614807550
    Partition is bootable
    Partition file system is NTFS

    Partition 2 type is Other (0xb)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 614887882  Numsec = 10250469
    Partition is not bootable
    Partition file system is FAT32

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Done!
File "C:\WINDOWS\system32\config\SOFTWARE" is compressed (flags = 1)
File "C:\WINDOWS\hh.exe" is compressed (flags = 1)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-0-1-80325-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-0-2-614887882-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.2.1008

(c) Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.828000 GHz
Memory total: 2137382912, free: 1283461120

=======================================




Malwarebytes Anti-Rootkit BETA 1.9.2.1008
www.malwarebytes.org

Database version:
  main:    v2015.08.18.09
  rootkit: v2015.08.16.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Kelsie :: KMDELL [administrator]

8/18/2015 7:25:13 PM
mbar-log-2015-08-18 (19-25-13).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 369294
Time elapsed: 29 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7656
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #16 on: August 19, 2015, 01:26:23 AM »
Windows XP is no longer supported by Microsoft, the official end date was 8th April 2014. Because of that fact you will not be able to receive any updates, that does include all security updates which may affect any MS you may use..

Run the following and post the produced log....

Download Farbar Service Scanner from here: http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and run it on the computer with the issue.
Make sure the following options are checked:

  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Thank you,

Kevin..

Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #17 on: August 19, 2015, 10:17:50 AM »
Should I continue to have the firewall and mcafee disabled before running Farbar?

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7656
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #18 on: August 19, 2015, 10:52:18 AM »
Leave your security active, FSS is purely diagnostic and will probably run OK. If it does freeze your system then yes turn security off...

Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #19 on: August 19, 2015, 06:43:21 PM »
I enabled McAfee and the notification about the firewall is gone. Internet works. The laptop is still slow to fully boot and it seems to stall when I launch applications. For example I launched Chrome to download FSS. It took about 10 minutes to launch Chrome. Once it launched I was able to navigate between website at a "normal" speed. The file downloaded at a normal speed. Launced FSS and it took several minutes to launch. Once launched checking the boxes and running the application seemed to go at a normal speed. Bleow is the FSS log.


Farbar Service Scanner Version: 26-07-2015
Ran by Kelsie (administrator) on 19-08-2015 at 20:23:14
Running from "C:\Documents and Settings\Kelsie\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============
BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS: "C:\WINDOWS\system32\qmgr.dll".


Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(11) Gpc(6) IPSec(4) mfetdi2k(10) NetBT(5) PSched(7) Tcpip(3)
0x0D000000040000000100000002000000030000000A00000005000000060000000700000008000000090000000C0000000D0000000B000000
IpSec Tag value is correct.

**** End of log ****

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7656
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #20 on: August 20, 2015, 01:44:25 AM »
Thanks for the update and FSS log, continue:

Select the Windows key and R key together, type services.msc into the run box, tap enter....

The services window will open, scroll to "Background Intelligent Transfer Service" (BITS)

Right click direct onto that service, select "Properties"

In the new window hit the drop down next to "Startup Type" from the options choose Automatic (delayed) if present or just "Automatic"

Select "Apply" then "OK" close out the services windows... Now re-boot your PC.

Next,

Scan with ZOEK

Please download ZOEK by Smeenk from here: http://hijackthis.nl/smeenk/ and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on icon and select Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:

Code: [Select]
services_list;
standardsearch;
autoclean;
emptyclsid;
emptyfolderscheck;delete
iedefaults;
firefoxlook;
chromelook;
FFdefaults;
CHRdefaults;


  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Please post the produced log in your next reply. Don't forget to re-enable security software!

Also give an update on any remaining issues or concerns...

Thank you,

Kevin...

Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #21 on: August 20, 2015, 10:51:19 AM »
I ran services.msc and rebooted. I have not run ZOEK yet. I have been noticing the hard drive light was constantly on while we were troubleshooting and thought something was continuously accessing it causing the severe slowness. I uninstalled McAfee (had mild slowness in the past related to McAfee) and the computer seems to be running much better. Applications launch much quicker and switching between them is considerably faster as well. Knowing this I wanted your thoughts on whether I should run ZOEK are go a different path. 

I also thought of running Microsoft's antivirus program to see if performance was better.

I look forward to your next instructions...

Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #22 on: August 20, 2015, 11:00:12 AM »
Forgot to mention I could not uninstall McAfee in regular mode. I had to remove it in safe mode.

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7656
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #23 on: August 21, 2015, 01:15:33 AM »
McAfee like many of the popular "paid for" security programs can be resource hungry and may tend to slow down systems, other possibly unwanted services may also contribute to that factor...

Leave Zoek for now, lets run in "Clean Boot" and see how your system responds in that mode. Clean boot basically is your system running with all none system services disabled, obviously security services and wifi services will need to be left active...

Full instructions at the following link: https://support.microsoft.com/en-us/kb/310353

Let me know how your system responds in that mode....

Thank you,

Kevin..

Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #24 on: August 22, 2015, 07:02:24 AM »
Still having issues. Running in clean boot is about the same as running with McAfee removed from the system. It is faster than before but I can tell it is still not what it was before I the problem began. I am currently not running any antivirus. I cannot reinstall McAfee. Running into issues with that. I cannot install Microsoft Essentials because of the ended support of XP.

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7656
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #25 on: August 22, 2015, 05:14:25 PM »
As XP is no longer supported by Microsoft many security developers will do the same, try AVG they do indicate that XP will be supported...

Have a read here: http://www.avg.com/gb-en/faq.num-5529

Not really sure about a Firewall, I believe Online Armor is still supporting XP...

http://blog.emsisoft.com/2015/03/31/emsisoft-online-armor-support-roadmap/

What is the current status, what issues or concerns remain.... Obviously life will be difficult for XP with no support from Microsoft, do you not consider upgrading your system to Windows 7 or higher?

Thank you,

Kevin...


Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #26 on: August 22, 2015, 05:46:13 PM »
I have considered windows 7 and really want to get it but I can't find it anywhere. Any suggestions. I will try avg.

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7656
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #27 on: August 23, 2015, 01:50:46 AM »
Windows 7 is easily found with a Google search, is available at Amazon:

http://www.amazon.co.uk/Microsoft-Windows-Home-Premium-Version/dp/B002DUCMT2

Instructions how to install:

http://windows.microsoft.com/en-gb/windows7/help/upgrading-from-windows-xp-to-windows-7#T1=tab01

What is the current status of your system, have you installed security, are there still issues/concerns?

Offline Canoo

  • Bronze Member
  • Posts: 42
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #28 on: August 23, 2015, 06:41:58 PM »
I was able to download AVG and scanned and it seems to be working. It found and cleaned Adware Generic.VDM. The laptop is running better than when we first started and the biggest improvement was when I removed McAfee. Still have some weird things happen like when using chrome I try to move a window that is in small size and it doesn't move. Sometimes it pops to full screen.

It is running at an acceptable performance level.

Offline kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7656
Re: [Resolved - K] Slow boot, slow application launch, slow browser
« Reply #29 on: August 24, 2015, 12:54:40 AM »
Thanks for the update, good to hear your system is responding well again..

Run the folowing to clean up..

Download and run this:

http://download.bleepingcomputer.com/sUBs/CF_UNINST.EXE

That will remove Combofix and associated folders...

Next,

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:


  • Remove disinfection tools
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings

Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Read the following link to fully understand PC security and best practices, you may find it useful....

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

let me know if we are ok to cose out...

Thank you,

Kevin.