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SpywareHammer Malware Removal Forums => Completed Malware and Rootkit Removal Topics => Topic started by: Novice77014 on January 07, 2016, 07:04:12 AM

Title: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 07, 2016, 07:04:12 AM
Hi!  I'm really not sure what's going on with my Dell XPS 400 desktop computer.  I don't think it's ever run this slow.  I'm not sure if a virus is on my computer; or if it's my Internet speed/connection.  I'd like to check for both--viruses and Internet speed--but I'm not sure what sites are safe (and free).  Please help!  Thanks!
Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 07, 2016, 10:56:36 AM
Hi Novice77014.

Can you describe what part of your machine seems slow?

If you would like I can check your machine for Viruses. I will just need to ask someone to move your post into the Malware Removal part of the website first.

Let me know what you would like to do.

Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 08, 2016, 03:19:49 PM
My Internet is extremely slow.  It also takes a lot of the programs on my computer (i.e. Word, Excel, PowerPoint, etc.) to load when I try to access them.

Sure!  Could you please assist me in checking my machine for viruses.  I'd definitely like to rule that out.  Thanks so much!
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 09, 2016, 05:17:12 AM
Great lets start with this tool

Download (http://www.imgdumper.nl/uploads6/51a612a8b2bc1/51a612a8b27e2-Zoek.png)zoek.exe from http://smeenk.247fixes.com/Tools/zoek.exe (http://smeenk.247fixes.com/Tools/zoek.exe)  and save it to your Desktop.

You can find instructions how to disable your security applications >>Here<< (http://www.bleepingcomputer.com/forums/topic114351.html) or >>Here<< (http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/490111-how-disable-your-security-applications.html)
Code: [Select]
createsrpoint;
installedprogs;
process;
systemspecs;
services-list;
filesrcm;
srinfo;
emptyfolderscheck;
startupall;
firefoxlook;
chromelook;
skipfix-iedefaults;
msconfigcheck;
fakechrprofiles;
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 12, 2016, 03:03:20 PM
This is a 72 hour status check. We need to continue our troubleshooting to make sure there are no more threats on your machine. If you don't have any free time please reply back to this thread and we will keep it open.

If you don't reply back within 24 hours, this thread may be closed for inactivity.
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 13, 2016, 07:09:55 AM
My apologies...I'm here.  I was trying to determine if I was supposed to start with the red threads and work through that first.  I should have asked.
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 13, 2016, 08:05:56 AM
Hi!  I honestly don't know whether I have any anti-virus or anti-malware programs (I looked at both links you sent and went through all of the different names of programs.  I have the free version of Malwarebytes, but I don't have the registered version...so, I think I'm okay.)

Here it the log you requested.  Thanks in advance for your help!



Zoek.exe v5.0.0.1 Updated 31-December-2015
Tool run by Manley on Wed 01/13/2016 at  7:45:37.23.
Microsoft Windows XP Professional 5.1.2600 Service Pack 3 x86
Running in: Normal Mode Internet Access Detected
Launched: C:\Documents and Settings\Manley\Desktop\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

1/13/2016 7:48:56 AM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\Program Files\dCalc
C:\Program Files\eSylvan
C:\Program Files\Interwise
C:\Program Files\Mattel
C:\Program Files\MSXML 4.0
C:\Program Files\Respondus Equation Editor
C:\Program Files\SlySoft
C:\Program Files\TomTom DesktopSuite
C:\Program Files\Common Files\Symantec Shared
C:\Documents and Settings\All Users\Start Menu\Programs\Amazon
C:\Documents and Settings\All Users\Start Menu\Programs\eSylvan
C:\Documents and Settings\All Users\Start Menu\Programs\Respondus
C:\Documents and Settings\All Users\Start Menu\Programs\ResumeMaker Professional
C:\Documents and Settings\Manley\Start Menu\Programs\Notepad++
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Babylon
C:\DOCUME~1\ALLUSE~1\APPLIC~1\GrebleSoft
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Motive
C:\DOCUME~1\ALLUSE~1\APPLIC~1\SupportSoft
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Yahoo!
C:\DOCUME~1\ALLUSE~1\APPLIC~1\ZoomBrowser
C:\Documents and Settings\LocalService\Application Data\Apple Computer
C:\Documents and Settings\Manley\Application Data\Amazon
C:\Documents and Settings\Manley\Application Data\GrabPro
C:\Documents and Settings\Manley\Application Data\Malwarebytes
C:\Documents and Settings\Manley\Application Data\PDS
C:\Documents and Settings\Manley\Application Data\Publish Providers
C:\Documents and Settings\Manley\Application Data\RecordPad
C:\Documents and Settings\Manley\Application Data\WinRAR
C:\Documents and Settings\NetworkService\Application Data\Apple Computer
C:\Documents and Settings\Manley\Local Settings\Application Data\ACDPhotoEditor
C:\Documents and Settings\Manley\Local Settings\Application Data\SecuROM

==== Installed Programs ======================

3DVIA player 4.1 
Adobe AIR 
Adobe Connect Add-in 
Adobe Digital Editions 
Adobe Flash Player 20 ActiveX 
Adobe Flash Player 20 NPAPI 
Adobe Media Player 
Adobe Reader XI (11.0.08) 
Adobe Shockwave Player 11.6 
Adobe® Photoshop® Album Starter Edition 3.2 
Advertising Center 
Amazon Kindle 
AOLIcon 
Apple Application Support 
Apple Mobile Device Support 
Apple Software Update 
ATI Display Driver 
ATT-RemoteControl 
Avery Template 
BeGraphic 
Bullzip PDF Printer 10.23.0.2529 
Canon Easy-WebPrint EX 
Canon IJ Scan Utility 
Canon MG2900 series MP Drivers 
Canon MG2900 series On-screen Manual 
Canon MG2900 series User Registration 
Canon MP Navigator EX 1.2 
Canon MP190 series MP Drivers 
Canon My Image Garden 
Canon My Image Garden Design Files 
Canon My Printer 
Canon Quick Menu 
Canon Utilities Digital Photo Professional 3.8 
Canon Utilities Easy-PhotoPrint EX 
Canon Utilities EOS Utility 
Canon Utilities Original Data Security Tools 
Canon Utilities PhotoStitch 
Canon Utilities Picture Style Editor 
Canon Utilities Solution Menu 
Canon Utilities WFT Utility 
Canon Utilities ZoomBrowser EX 
Canon ZoomBrowser EX Memory Card Utility 
CCI System Check Setup 
CCleaner 
Citrix Online Launcher 
Compatibility Pack for the 2007 Office system 
Conexant D850 56K V.9x DFVc Modem 
Corel Paint Shop Pro X 
Corel Photo Album 6 
Critical Update for Windows Media Player 11 (KB959772) 
DebtFree™ for Windows® 
Definition Update for Microsoft Office 2010 (KB3114563) 32-Bit Edition 
Dell CinePlayer 
Dell Digital Jukebox Driver 
Dell Driver Reset Tool 
Dell System Restore 
DellSupport 
Digital Content Portal 
Digital Line Detect 
Easy Outlook Express Repair 1.2 
EasyCleaner 
Eds Viewer 
EducateU 
ELIcon 
eMusic Download Manager 
Free Voice To Text 
Garfield - Kindergarten Numbers Vol 1 
GoGear VIBE Device Manager 
Google Update Helper 
GoToMeeting 7.5.1.3911 
High Definition Audio Driver Package - KB835221 
Hotfix 2055 for SQL Server 2000 ENU (KB960082) 
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) 
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) 
Hotfix for Windows Internet Explorer 7 (KB947864) 
Hotfix for Windows Media Format 11 SDK (KB929399) 
Hotfix for Windows Media Player 10 (KB903157) 
Hotfix for Windows Media Player 11 (KB939683) 
Hotfix for Windows XP (KB2158563) 
Hotfix for Windows XP (KB2443685) 
Hotfix for Windows XP (KB2570791) 
Hotfix for Windows XP (KB2633952) 
Hotfix for Windows XP (KB2756822) 
Hotfix for Windows XP (KB2779562) 
Hotfix for Windows XP (KB942288-v3) 
Hotfix for Windows XP (KB952287) 
Hotfix for Windows XP (KB954550-v5) 
Hotfix for Windows XP (KB961118) 
Hotfix for Windows XP (KB970653-v3) 
Hotfix for Windows XP (KB976098-v2) 
Hotfix for Windows XP (KB979306) 
Hotfix for Windows XP (KB981793) 
HP Deskjet 1050 J410 series Basic Device Software 
HP Deskjet 1050 J410 series Help 
HP Deskjet 1050 J410 series Product Improvement Study 
hp LaserJet 1160/1320 series 
HP Photo Creations 
HP Software Update 
HP Update 
HPDiagnosticAlert 
ICANotes 1.0 
Intel(R) PRO Network Connections Drivers 
Intel(R) PROSet for Wired Connections 
Intel(R) Quick Resume Technology Drivers 
Intel® Viiv™ 
iTunes 
Java(TM) 6 Update 7 
jZip 
Media Converter for Philips 
Microsoft .NET Framework 1.0 Hotfix (KB2572066) 
Microsoft .NET Framework 1.0 Hotfix (KB2604042) 
Microsoft .NET Framework 1.0 Hotfix (KB2656378) 
Microsoft .NET Framework 1.0 Hotfix (KB953295) 
Microsoft .NET Framework 1.0 Hotfix (KB979904) 
Microsoft .NET Framework 1.0 Security Update (KB2698035) 
Microsoft .NET Framework 1.0 Security Update (KB2742607) 
Microsoft .NET Framework 1.0 Security Update (KB2833951) 
Microsoft .NET Framework 1.0 Security Update (KB2904878) 
Microsoft .NET Framework 1.1 
Microsoft .NET Framework 1.1 Security Update (KB2698023) 
Microsoft .NET Framework 1.1 Security Update (KB2833941) 
Microsoft .NET Framework 1.1 Security Update (KB979906) 
Microsoft .NET Framework 2.0 Service Pack 2 
Microsoft .NET Framework 3.0 Service Pack 2 
Microsoft .NET Framework 3.5 SP1 
Microsoft .NET Framework 4 Client Profile 
Microsoft .NET Framework 4 Extended 
Microsoft Application Error Reporting 
Microsoft Compression Client Pack 1.0 for Windows XP 
Microsoft Internationalized Domain Names Mitigation APIs 
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 
Microsoft National Language Support Downlevel APIs 
Microsoft Office 2003 Web Components 
Microsoft Office Access MUI (English) 2010 
Microsoft Office Access Setup Metadata MUI (English) 2010 
Microsoft Office Accounting 2007 
Microsoft Office Accounting ADP Payroll Addin 
Microsoft Office Accounting Equifax Addin 
Microsoft Office Accounting Fixed Asset Manager 
Microsoft Office Accounting PayPal Addin 
Microsoft Office Excel MUI (English) 2010 
Microsoft Office File Validation Add-In 
Microsoft Office Groove MUI (English) 2010 
Microsoft Office InfoPath MUI (English) 2010 
Microsoft Office OneNote MUI (English) 2010 
Microsoft Office Outlook MUI (English) 2010 
Microsoft Office PowerPoint MUI (English) 2010 
Microsoft Office Professional Plus 2010 
Microsoft Office Proof (English) 2010 
Microsoft Office Proof (French) 2010 
Microsoft Office Proof (Spanish) 2010 
Microsoft Office Proofing (English) 2010 
Microsoft Office Publisher MUI (English) 2010 
Microsoft Office Shared MUI (English) 2010 
Microsoft Office Shared Setup Metadata MUI (English) 2010 
Microsoft Office Small Business Connectivity Components 
Microsoft Office Word MUI (English) 2010 
Microsoft Plus Digital Media Edition Installer 
Microsoft Plus Photo Story 2 LE 
Microsoft Silverlight 
Microsoft Software Update for Web Folders  (English) 14 
Microsoft SQL Server Compact 3.5 SP2 ENU 
Microsoft User-Mode Driver Framework Feature Pack 1.0 
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 
Microsoft Visual C++ 2005 Redistributable 
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 
Microsoft Visual Studio 2005 Tools for Office Runtime 
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) 
Microsoft Web Publishing Wizard 1.52 
Microsoft Windows Journal Viewer 
Mozilla Firefox 43.0.4 (x86 en-US) 
Mozilla Maintenance Service 
Mozilla Thunderbird 38.5.1 (x86 en-US) 
MSN 
MSVCRT Redists 
MSXML 4.0 SP2 (KB927978) 
MSXML 4.0 SP2 (KB936181) 
MSXML 4.0 SP2 (KB954430) 
MSXML 4.0 SP2 (KB973688) 
Musicmatch for Windows Media Player 
Nero 9 Lite 
Nero ControlCenter 
Nero Installer 
Nero Online Upgrade 
Nero StartSmart 
neroxml 
NetWaiting 
Noise Reduction Plug-in 2.0i 
Notepad++ 
OneTouch 4.6 
Phonics 
PlayStation(R)Network Downloader 
PrintScreen 
Quicken 2006 
QuickTime 7 
RealPlayer Basic 
ResumeMaker Professional 
Rhapsody 
Rhapsody Player Engine 
SCRABBLE 
ScrewDrivers Client v4 
Search Assist 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629) 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) 
Security Update for Microsoft .NET Framework 4 Extended (KB2487367) 
Security Update for Microsoft .NET Framework 4 Extended (KB2656351) 
Security Update for Microsoft Access 2010 (KB3101544) 32-Bit Edition 
Security Update for Microsoft Excel 2010 (KB3114564) 32-Bit Edition 
Security Update for Microsoft InfoPath 2010 (KB2878230) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2881029) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2920748) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2956073) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2956076) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2965310) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3054848) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3085528) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3085560) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3085612) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3114553) 32-Bit Edition 
Security Update for Microsoft OneNote 2010 (KB3054978) 32-Bit Edition 
Security Update for Microsoft PowerPoint 2010 (KB2920812) 32-Bit Edition 
Security Update for Microsoft PowerPoint 2010 (KB3114396) 32-Bit Edition 
Security Update for Microsoft Publisher 2010 (KB2817478) 32-Bit Edition 
Security Update for Microsoft Visio 2010 (KB3114402) 32-Bit Edition 
Security Update for Microsoft Windows (KB2564958) 
Security Update for Microsoft Word 2010 (KB2965313) 32-Bit Edition 
Security Update for Microsoft Word 2010 (KB3114557) 32-Bit Edition 
Security Update for Windows Internet Explorer 7 (KB928090) 
Security Update for Windows Internet Explorer 7 (KB929969) 
Security Update for Windows Internet Explorer 7 (KB931768) 
Security Update for Windows Internet Explorer 7 (KB933566) 
Security Update for Windows Internet Explorer 7 (KB937143) 
Security Update for Windows Internet Explorer 7 (KB938127) 
Security Update for Windows Internet Explorer 7 (KB939653) 
Security Update for Windows Internet Explorer 7 (KB942615) 
Security Update for Windows Internet Explorer 7 (KB944533) 
Security Update for Windows Internet Explorer 7 (KB950759) 
Security Update for Windows Internet Explorer 7 (KB953838) 
Security Update for Windows Internet Explorer 7 (KB956390) 
Security Update for Windows Internet Explorer 7 (KB958215) 
Security Update for Windows Internet Explorer 7 (KB960714) 
Security Update for Windows Internet Explorer 7 (KB961260) 
Security Update for Windows Internet Explorer 8 (KB2497640) 
Security Update for Windows Internet Explorer 8 (KB2510531) 
Security Update for Windows Internet Explorer 8 (KB2530548) 
Security Update for Windows Internet Explorer 8 (KB2544521) 
Security Update for Windows Internet Explorer 8 (KB2559049) 
Security Update for Windows Internet Explorer 8 (KB2586448) 
Security Update for Windows Internet Explorer 8 (KB2618444) 
Security Update for Windows Internet Explorer 8 (KB2647516) 
Security Update for Windows Internet Explorer 8 (KB2675157) 
Security Update for Windows Internet Explorer 8 (KB2699988) 
Security Update for Windows Internet Explorer 8 (KB2722913) 
Security Update for Windows Internet Explorer 8 (KB2744842) 
Security Update for Windows Internet Explorer 8 (KB2761465) 
Security Update for Windows Internet Explorer 8 (KB2792100) 
Security Update for Windows Internet Explorer 8 (KB2797052) 
Security Update for Windows Internet Explorer 8 (KB2799329) 
Security Update for Windows Internet Explorer 8 (KB2809289) 
Security Update for Windows Internet Explorer 8 (KB2817183) 
Security Update for Windows Internet Explorer 8 (KB2829530) 
Security Update for Windows Internet Explorer 8 (KB2838727) 
Security Update for Windows Internet Explorer 8 (KB2846071) 
Security Update for Windows Internet Explorer 8 (KB2847204) 
Security Update for Windows Internet Explorer 8 (KB2862772) 
Security Update for Windows Internet Explorer 8 (KB2870699) 
Security Update for Windows Internet Explorer 8 (KB2879017) 
Security Update for Windows Internet Explorer 8 (KB2888505) 
Security Update for Windows Internet Explorer 8 (KB2898785) 
Security Update for Windows Internet Explorer 8 (KB2909210) 
Security Update for Windows Internet Explorer 8 (KB2909921) 
Security Update for Windows Internet Explorer 8 (KB2925418) 
Security Update for Windows Internet Explorer 8 (KB2936068) 
Security Update for Windows Internet Explorer 8 (KB2964358) 
Security Update for Windows Internet Explorer 8 (KB982381) 
Security Update for Windows Media Player (KB2378111) 
Security Update for Windows Media Player (KB2834904-v2) 
Security Update for Windows Media Player (KB2834904) 
Security Update for Windows Media Player (KB952069) 
Security Update for Windows Media Player (KB954155) 
Security Update for Windows Media Player (KB968816) 
Security Update for Windows Media Player (KB973540) 
Security Update for Windows Media Player (KB975558) 
Security Update for Windows Media Player (KB978695) 
Security Update for Windows Media Player 10 (KB911565) 
Security Update for Windows Media Player 10 (KB917734) 
Security Update for Windows Media Player 10 (KB936782) 
Security Update for Windows Media Player 11 (KB936782) 
Security Update for Windows Media Player 11 (KB954154) 
Security Update for Windows Media Player 6.4 (KB925398) 
Security Update for Windows XP (KB2079403) 
Security Update for Windows XP (KB2115168) 
Security Update for Windows XP (KB2121546) 
Security Update for Windows XP (KB2160329) 
Security Update for Windows XP (KB2229593) 
Security Update for Windows XP (KB2259922) 
Security Update for Windows XP (KB2279986) 
Security Update for Windows XP (KB2286198) 
Security Update for Windows XP (KB2296011) 
Security Update for Windows XP (KB2296199) 
Security Update for Windows XP (KB2347290) 
Security Update for Windows XP (KB2360937) 
Security Update for Windows XP (KB2387149) 
Security Update for Windows XP (KB2393802) 
Security Update for Windows XP (KB2412687) 
Security Update for Windows XP (KB2419632) 
Security Update for Windows XP (KB2423089) 
Security Update for Windows XP (KB2436673) 
Security Update for Windows XP (KB2440591) 
Security Update for Windows XP (KB2443105) 
Security Update for Windows XP (KB2476490) 
Security Update for Windows XP (KB2476687) 
Security Update for Windows XP (KB2478960) 
Security Update for Windows XP (KB2478971) 
Security Update for Windows XP (KB2479628) 
Security Update for Windows XP (KB2481109) 
Security Update for Windows XP (KB2483185) 
Security Update for Windows XP (KB2485376) 
Security Update for Windows XP (KB2485663) 
Security Update for Windows XP (KB2491683) 
Security Update for Windows XP (KB2503658) 
Security Update for Windows XP (KB2503665) 
Security Update for Windows XP (KB2506212) 
Security Update for Windows XP (KB2506223) 
Security Update for Windows XP (KB2507618) 
Security Update for Windows XP (KB2507938) 
Security Update for Windows XP (KB2508272) 
Security Update for Windows XP (KB2508429) 
Security Update for Windows XP (KB2509553) 
Security Update for Windows XP (KB2511455) 
Security Update for Windows XP (KB2524375) 
Security Update for Windows XP (KB2535512) 
Security Update for Windows XP (KB2536276-v2) 
Security Update for Windows XP (KB2536276) 
Security Update for Windows XP (KB2544893-v2) 
Security Update for Windows XP (KB2544893) 
Security Update for Windows XP (KB2555917) 
Security Update for Windows XP (KB2562937) 
Security Update for Windows XP (KB2566454) 
Security Update for Windows XP (KB2567053) 
Security Update for Windows XP (KB2567680) 
Security Update for Windows XP (KB2570222) 
Security Update for Windows XP (KB2570947) 
Security Update for Windows XP (KB2584146) 
Security Update for Windows XP (KB2585542) 
Security Update for Windows XP (KB2592799) 
Security Update for Windows XP (KB2598479) 
Security Update for Windows XP (KB2603381) 
Security Update for Windows XP (KB2618451) 
Security Update for Windows XP (KB2620712) 
Security Update for Windows XP (KB2621440) 
Security Update for Windows XP (KB2624667) 
Security Update for Windows XP (KB2631813) 
Security Update for Windows XP (KB2633171) 
Security Update for Windows XP (KB2639417) 
Security Update for Windows XP (KB2641653) 
Security Update for Windows XP (KB2646524) 
Security Update for Windows XP (KB2647518) 
Security Update for Windows XP (KB2653956) 
Security Update for Windows XP (KB2655992) 
Security Update for Windows XP (KB2659262) 
Security Update for Windows XP (KB2660465) 
Security Update for Windows XP (KB2661637) 
Security Update for Windows XP (KB2676562) 
Security Update for Windows XP (KB2685939) 
Security Update for Windows XP (KB2686509) 
Security Update for Windows XP (KB2691442) 
Security Update for Windows XP (KB2695962) 
Security Update for Windows XP (KB2698365) 
Security Update for Windows XP (KB2705219) 
Security Update for Windows XP (KB2707511) 
Security Update for Windows XP (KB2709162) 
Security Update for Windows XP (KB2712808) 
Security Update for Windows XP (KB2718523) 
Security Update for Windows XP (KB2719985) 
Security Update for Windows XP (KB2723135) 
Security Update for Windows XP (KB2724197) 
Security Update for Windows XP (KB2727528) 
Security Update for Windows XP (KB2731847) 
Security Update for Windows XP (KB2753842-v2) 
Security Update for Windows XP (KB2753842) 
Security Update for Windows XP (KB2757638) 
Security Update for Windows XP (KB2758857) 
Security Update for Windows XP (KB2761226) 
Security Update for Windows XP (KB2770660) 
Security Update for Windows XP (KB2778344) 
Security Update for Windows XP (KB2779030) 
Security Update for Windows XP (KB2780091) 
Security Update for Windows XP (KB2799494) 
Security Update for Windows XP (KB2802968) 
Security Update for Windows XP (KB2807986) 
Security Update for Windows XP (KB2808735) 
Security Update for Windows XP (KB2813170) 
Security Update for Windows XP (KB2813345) 
Security Update for Windows XP (KB2820197) 
Security Update for Windows XP (KB2820917) 
Security Update for Windows XP (KB2829361) 
Security Update for Windows XP (KB2834886) 
Security Update for Windows XP (KB2839229) 
Security Update for Windows XP (KB2845187) 
Security Update for Windows XP (KB2847311) 
Security Update for Windows XP (KB2849470) 
Security Update for Windows XP (KB2850851) 
Security Update for Windows XP (KB2850869) 
Security Update for Windows XP (KB2859537) 
Security Update for Windows XP (KB2862152) 
Security Update for Windows XP (KB2862330) 
Security Update for Windows XP (KB2862335) 
Security Update for Windows XP (KB2864063) 
Security Update for Windows XP (KB2868038) 
Security Update for Windows XP (KB2868626) 
Security Update for Windows XP (KB2876217) 
Security Update for Windows XP (KB2876315) 
Security Update for Windows XP (KB2876331) 
Security Update for Windows XP (KB2883150) 
Security Update for Windows XP (KB2892075) 
Security Update for Windows XP (KB2893294) 
Security Update for Windows XP (KB2893984) 
Security Update for Windows XP (KB2898715) 
Security Update for Windows XP (KB2900986) 
Security Update for Windows XP (KB2914368) 
Security Update for Windows XP (KB2916036) 
Security Update for Windows XP (KB2922229) 
Security Update for Windows XP (KB2929961) 
Security Update for Windows XP (KB2930275) 
Security Update for Windows XP (KB923561) 
Security Update for Windows XP (KB923689) 
Security Update for Windows XP (KB938464) 
Security Update for Windows XP (KB941569) 
Security Update for Windows XP (KB946648) 
Security Update for Windows XP (KB950760) 
Security Update for Windows XP (KB950762) 
Security Update for Windows XP (KB950974) 
Security Update for Windows XP (KB951066) 
Security Update for Windows XP (KB951376-v2) 
Security Update for Windows XP (KB951376) 
Security Update for Windows XP (KB951698) 
Security Update for Windows XP (KB951748) 
Security Update for Windows XP (KB952004) 
Security Update for Windows XP (KB952954) 
Security Update for Windows XP (KB953839) 
Security Update for Windows XP (KB954211) 
Security Update for Windows XP (KB954459) 
Security Update for Windows XP (KB954600) 
Security Update for Windows XP (KB955069) 
Security Update for Windows XP (KB956391) 
Security Update for Windows XP (KB956572) 
Security Update for Windows XP (KB956744) 
Security Update for Windows XP (KB956802) 
Security Update for Windows XP (KB956803) 
Security Update for Windows XP (KB956841) 
Security Update for Windows XP (KB956844) 
Security Update for Windows XP (KB957095) 
Security Update for Windows XP (KB957097) 
Security Update for Windows XP (KB958644) 
Security Update for Windows XP (KB958687) 
Security Update for Windows XP (KB958690) 
Security Update for Windows XP (KB958869) 
Security Update for Windows XP (KB959426) 
Security Update for Windows XP (KB960225) 
Security Update for Windows XP (KB960715) 
Security Update for Windows XP (KB960803) 
Security Update for Windows XP (KB960859) 
Security Update for Windows XP (KB961371) 
Security Update for Windows XP (KB961373) 
Security Update for Windows XP (KB961501) 
Security Update for Windows XP (KB968537) 
Security Update for Windows XP (KB969059) 
Security Update for Windows XP (KB969898) 
Security Update for Windows XP (KB969947) 
Security Update for Windows XP (KB970238) 
Security Update for Windows XP (KB970430) 
Security Update for Windows XP (KB971468) 
Security Update for Windows XP (KB971486) 
Security Update for Windows XP (KB971557) 
Security Update for Windows XP (KB971633) 
Security Update for Windows XP (KB971657) 
Security Update for Windows XP (KB972270) 
Security Update for Windows XP (KB973346) 
Security Update for Windows XP (KB973354) 
Security Update for Windows XP (KB973507) 
Security Update for Windows XP (KB973525) 
Security Update for Windows XP (KB973869) 
Security Update for Windows XP (KB973904) 
Security Update for Windows XP (KB974112) 
Security Update for Windows XP (KB974318) 
Security Update for Windows XP (KB974392) 
Security Update for Windows XP (KB974571) 
Security Update for Windows XP (KB975025) 
Security Update for Windows XP (KB975467) 
Security Update for Windows XP (KB975560) 
Security Update for Windows XP (KB975561) 
Security Update for Windows XP (KB975562) 
Security Update for Windows XP (KB975713) 
Security Update for Windows XP (KB977165) 
Security Update for Windows XP (KB977816) 
Security Update for Windows XP (KB977914) 
Security Update for Windows XP (KB978037) 
Security Update for Windows XP (KB978251) 
Security Update for Windows XP (KB978262) 
Security Update for Windows XP (KB978338) 
Security Update for Windows XP (KB978542) 
Security Update for Windows XP (KB978601) 
Security Update for Windows XP (KB978706) 
Security Update for Windows XP (KB979309) 
Security Update for Windows XP (KB979482) 
Security Update for Windows XP (KB979559) 
Security Update for Windows XP (KB979683) 
Security Update for Windows XP (KB979687) 
Security Update for Windows XP (KB980195) 
Security Update for Windows XP (KB980218) 
Security Update for Windows XP (KB980232) 
Security Update for Windows XP (KB980436) 
Security Update for Windows XP (KB981322) 
Security Update for Windows XP (KB981852) 
Security Update for Windows XP (KB981957) 
Security Update for Windows XP (KB981997) 
Security Update for Windows XP (KB982132) 
Security Update for Windows XP (KB982214) 
Security Update for Windows XP (KB982665) 
Security Update for Windows XP (KB982802) 
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition 
Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002) 
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002) 
Shockwave 
Shockwave Director 11.0.3 
Sonic Activation Module 
Sonic Encoders 
Sonic Update Manager 
Sony Ericsson Update Engine 
Spelling Dictionaries Support For Adobe Reader 9 
swMSM 
TestSim PhysEd EC-12 
TweakBit PCSpeedUp 
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) 
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition 
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition 
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2791057) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3055042) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3085512) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3114555) 32-Bit Edition 
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition 
Update for Microsoft Outlook 2010 (KB2760779) 32-Bit Edition 
Update for Microsoft Outlook 2010 (KB3114570) 32-Bit Edition 
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition 
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition 
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition 
Update for Windows Internet Explorer 8 (KB2447568) 
Update for Windows Media Player 10 (KB910393) 
Update for Windows Media Player 10 (KB913800) 
Update for Windows Media Player 10 (KB926251) 
Update for Windows XP (KB2141007) 
Update for Windows XP (KB2345886) 
Update for Windows XP (KB2467659) 
Update for Windows XP (KB2541763) 
Update for Windows XP (KB2607712) 
Update for Windows XP (KB2616676) 
Update for Windows XP (KB2641690) 
Update for Windows XP (KB2661254-v2) 
Update for Windows XP (KB2718704) 
Update for Windows XP (KB2736233) 
Update for Windows XP (KB2749655) 
Update for Windows XP (KB2863058) 
Update for Windows XP (KB2904266) 
Update for Windows XP (KB2934207) 
Update for Windows XP (KB951072-v2) 
Update for Windows XP (KB951978) 
Update for Windows XP (KB955759) 
Update for Windows XP (KB955839) 
Update for Windows XP (KB967715) 
Update for Windows XP (KB968389) 
Update for Windows XP (KB971029) 
Update for Windows XP (KB971737) 
Update for Windows XP (KB973687) 
Update for Windows XP (KB973815) 
Update Rollup 2 for Windows XP Media Center Edition 2005 
URL Assistant 
VC 9.0 Runtime 
Visioneer Acuity Assets V1 
Visioneer RoadWarrior 3 5.1.115.7212 & Visioneer Acuity Assets V1 5.1.1215.6239 
Visioneer RoadWarrior 3 Driver 
Visual C++ 2008 x86 Runtime - (v9.0.30729) 
Visual C++ 2008 x86 Runtime - v9.0.30729.01 
Visual Studio 2005 Tools for Office Second Edition Runtime 
VPN Client 
VueMinder Lite 
Web Companion 
WebFldrs XP 
Windows Genuine Advantage Notifications (KB905474) 
Windows Genuine Advantage Validation Tool (KB892130) 
Windows Installer 3.1 (KB893803) 
Windows Installer Clean Up 
Windows Internet Explorer 7 
Windows Internet Explorer 8 
Windows Media Format 11 runtime 
Windows Media Player 10 
Windows Media Player 10 Hotfix - KB895316 
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] 
Windows Media Player 11 
Windows Media Player Firefox Plugin 
Windows Rights Management Client Backwards Compatibility SP2 
Windows Rights Management Client with Service Pack 2 
Windows XP Media Center Edition 2005 KB2502898 
Windows XP Media Center Edition 2005 KB2619340 
Windows XP Media Center Edition 2005 KB2628259 
Windows XP Media Center Edition 2005 KB908246 
Windows XP Media Center Edition 2005 KB925766 
Windows XP Media Center Edition 2005 KB973768 
Windows XP Service Pack 3 
ZoneAlarm LTD Toolbar 

==== Running Processes ======================

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe
C:\Program Files\Visioneer\RWAR3\RWAR3HV_0011_0.EXE
C:\Program Files\Visioneer\RWAR3\RWAR3Monitor.exe
C:\Program Files\Lavasoft\Web Companion\Application\Lavasoft.SearchProtect.WinService.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Documents and Settings\Manley\Desktop\zoek.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter

==== Services(whitelist) ======================
Powered by E Dev (http://www.antimalwarehelp.be/EDev/)

R2 - [Apple Mobile Device] - Apple Mobile Device - c:\program files\common files\apple\mobile device support\applemobiledeviceservice.exe
R2 - [ehRecvr] - Media Center Receiver Service - c:\windows\ehome\ehrecvr.exe
R2 - [ehSched] - Media Center Scheduler Service - c:\windows\ehome\ehsched.exe
R2 - [McrdSvc] - Media Center Extender Service - c:\windows\ehome\mcrdsvc.exe
R2 - [OneTouch 4.0 Monitor] - OneTouch 4.0 Monitor - c:\program files\visioneer\onetouch 4.0\otservice.exe
R2 - [RWAR3HV_0011_0] - RWAR3HV_0011_0 - c:\program files\visioneer\rwar3\rwar3hv_0011_0.exe
R2 - [SearchProtectionService] - IE Search Set - c:\program files\lavasoft\web companion\application\lavasoft.searchprotect.winservice.exe
R3 - [ALG] - Application Layer Gateway Service - c:\windows\system32\alg.exe
R3 - [FontCache3.0.0.0] - Windows Presentation Foundation Font Cache 3.0.0.0 - c:\windows\microsoft.net\framework\v3.0\wpf\presentationfontcache.exe
R3 - [iPod Service] - iPod Service - c:\program files\ipod\bin\ipodservice.exe
R3 - [osppsvc] - Office Software Protection Platform - c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\osppsvc.exe
R3 - [WPFFontCache_v0400] - Windows Presentation Foundation Font Cache 4.0.0.0 - c:\windows\microsoft.net\framework\v4.0.30319\wpf\wpffontcache_v0400.exe
S2 - [clr_optimization_v4.0.30319_32] - Microsoft .NET Framework NGEN v4.0.30319_X86 - c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe
S2 - [gupdate] - Google Update Service (gupdate) - c:\program files\google\update\googleupdate.exe
S2 - [LavasoftTcpService] - LavasoftTcpService - c:\program files\lavasoft\web companion\tcpservice\2.3.4.7\lavasofttcpservice.exe
S3 - [AdobeFlashPlayerUpdateSvc] - Adobe Flash Player Update Service - c:\windows\system32\macromed\flash\flashplayerupdateservice.exe
S3 - [aspnet_state] - ASP.NET State Service - c:\windows\microsoft.net\framework\v4.0.30319\aspnet_state.exe
S3 - [ClipSrv] - ClipBook - c:\windows\system32\clipsrv.exe
S3 - [COMSysApp] - COM+ System Application - c:\windows\system32\dllhost.exe
S3 - [Fax] - Fax - c:\windows\system32\fxssvc.exe
S3 - [gupdatem] - Google Update Service (gupdatem) - c:\program files\google\update\googleupdate.exe
S3 - [ImapiService] - IMAPI CD-Burning COM Service - c:\windows\system32\imapi.exe
S3 - [Microsoft SharePoint Workspace Audit Service] - Microsoft SharePoint Workspace Audit Service - c:\program files\microsoft office\office14\groove.exe
S3 - [MozillaMaintenance] - Mozilla Maintenance Service - c:\program files\mozilla maintenance service\maintenanceservice.exe
S3 - [MSDTC] - Distributed Transaction Coordinator - c:\windows\system32\msdtc.exe
S3 - [ose] - Office  Source Engine - c:\program files\common files\microsoft shared\source engine\ose.exe
S3 - [RDSessMgr] - Remote Desktop Help Session Manager - c:\windows\system32\sessmgr.exe
S3 - [RpcLocator] - Remote Procedure Call (RPC) Locator - c:\windows\system32\locator.exe
S3 - [RSVP] - QoS RSVP - c:\windows\system32\rsvp.exe
S3 - [SwPrv] - MS Software Shadow Copy Provider - c:\windows\system32\dllhost.exe
S3 - [SysmonLog] - Performance Logs and Alerts - c:\windows\system32\smlogsvc.exe
S3 - [TlntSvr] - Telnet - c:\windows\system32\tlntsvr.exe
S3 - [UPS] - Uninterruptible Power Supply - c:\windows\system32\ups.exe
S3 - [VSS] - Volume Shadow Copy - c:\windows\system32\vssvc.exe
S3 - [WmiApSrv] - WMI Performance Adapter - c:\windows\system32\wbem\wmiapsrv.exe
S4 - [ACDaemon] - ArcSoft Connect Daemon - c:\program files\common files\arcsoft\connection service\bin\acservice.exe
S4 - [clr_optimization_v2.0.50727_32] - .NET Runtime Optimization Service v2.0.50727_X86 - c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe
S4 - [DSBrokerService] - DSBrokerService - c:\program files\dellsupport\brkrsvc.exe
S4 - [Pml Driver HPZ12] - Pml Driver HPZ12 - c:\windows\system32\hpzipm12.exe
S4 - [WMPNetworkSvc] - Windows Media Player Network Sharing Service - c:\program files\windows media player\wmpnetwk.exe

==== System Specs ======================

Windows: Windows XP Professional Service Pack 3 (Build 2600)
Memory (RAM): 2047 MB
CPU Info: Intel(R) Pentium(R) D CPU 2.80GHz
CPU Speed: 2729.0 MHz
Sound Card: SigmaTel Audio |
Modem #0 Line Playback |
Display Adapters: RADEON X300 SE 128MB HyperMemory | RADEON X300 SE 128MB HyperMemory Secondary | NetMeeting driver | RDPDD Chained DD
Monitors: 1x; Plug and Play Monitor |
Screen Resolution: 1024 X 768 - 32 bit
Network: Network Present
Network Adapters: Intel(R) PRO/1000 PL Network Connection - Packet Scheduler Miniport
CD / DVD Drives: 2x (D: | E: | ) D: SONY    DVD-ROM DDU1615  | E: PHILIPS DVD+-RW DVD8801
Ports: COM3 LPT Port NOT Present.
Mouse: 16 Button Wheel Mouse Present
Hard Disks: C:  228.1GB
Hard Disks - Free: C:  148.0GB
Manufacturer *: Dell Inc.               
BIOS Info: AT/AT COMPATIBLE | 01/03/06 | DELL   - 7
Time Zone: Central Standard Time
Motherboard *: Dell Inc.           0FJ030
Country: United States
Language: ENU

==== System Specs (Software) ======================

Default Browser: Firefox   43.0.4
Internet Explorer version: 8.0.6001.18702
Mozilla Firefox version: 43.0.4 (x86 en-US)
Adobe Reader version: 11.0.8.4
Flash Player version: 20.0.0.267
Shockwave Player version: 11.6.8r638

==== Files Recently Created / Modified ======================

====== C:\WINDOWS ====
====== C:\DOCUME~1\Manley\LOCALS~1\Temp ====
====== Java Cache =====
====== C:\WINDOWS\system32 =====
====== C:\WINDOWS\system32\drivers =====
====== C:\WINDOWS\Tasks ======
====== C:\WINDOWS\Temp ======
======= C:\Program Files =====
2016-01-08 11:44:47   --------   dc----w-   C:\Program Files\Mozilla Thunderbird
2016-01-06 12:05:55   --------   dc----w-   C:\Program Files\VueSoft
======= C: =====
====== C:\Documents and Settings\Manley\Application Data ======
2015-12-31 13:31:32   --------   dc----w-   C:\Documents and Settings\Manley\Application Data\Soda PDF 8
====== C:\Documents and Settings\Manley ======
2016-01-09 16:13:08   --------   dc-h--r-   C:\Documents and Settings\Manley\Recent

====== C: exe-files ==
2016-01-08 11:45:04   DB67271F2F0CF35A8F70AF28DC25E874   304072   -c--a-w-   C:\Program Files\Mozilla Thunderbird\updater.exe
2016-01-08 11:45:04   D6741A1460B29110238F46A00575E0A7   22984   -c--a-w-   C:\Program Files\Mozilla Thunderbird\WSEnable.exe
2016-01-08 11:45:03   EC4EA85C92A67A4FF84EEF3B0C89B9F9   954096   -c--a-w-   C:\Program Files\Mozilla Thunderbird\uninstall\helper.exe
2016-01-08 11:45:03   59A082F20B26C3BBF81EDACC1E7A0F81   490952   -c--a-w-   C:\Program Files\Mozilla Thunderbird\thunderbird.exe
2016-01-08 11:45:02   AB66522A7C069CD609CD12E0B63D6CDF   276936   -c--a-w-   C:\Program Files\Mozilla Thunderbird\plugin-container.exe
2016-01-08 11:44:57   D2757353D0B370FCC49D4CEA5E9D0740   146888   -c--a-w-   C:\Program Files\Mozilla Thunderbird\maintenanceservice.exe
2016-01-08 11:44:57   5E82082349104C5ABBAF9DA24C384D2B   170368   -c--a-w-   C:\Program Files\Mozilla Thunderbird\maintenanceservice_installer.exe
2016-01-08 11:44:48   1C9C6AE812F6130FE752F2531813BBB6   288200   -c--a-w-   C:\Program Files\Mozilla Thunderbird\crashreporter.exe
=== C: other files ==

==== Startup Registry Enabled ======================

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

[HKEY_USERS\S-1-5-21-3715547672-2815350577-2860795748-1006\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe"
"Screenleap"="C:\Documents and Settings\Manley\Local Settings\Application Data\Screenleap\Screenleap.exe"
"Web Companion"="C:\Program Files\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize "

[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCSSync"="C:\Program Files\Microsoft Office\Office14\BCSSync.exe /DelayServices"
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
"ZoneAlarm Installer"="C:\Program Files\CheckPoint\Install\Launcher.exe C:\Program Files\CheckPoint\Install\Install.exe /r  /c C:\Program Files\CheckPoint\Install\Install.xml"
"Adobe ARM"="C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe -atboottime"
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe"
"CanonQuickMenu"="C:\Program Files\Canon\Quick Menu\CNQMMAIN.EXE /logon"
"ScrewDrivers RDP Plugin"="C:\Program Files\triCerat\Simplify Printing\ScrewDrivers Client v4\install_rdp.exe"
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe -t"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe"
"Screenleap"="C:\Documents and Settings\Manley\Local Settings\Application Data\Screenleap\Screenleap.exe"
"Web Companion"="C:\Program Files\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize "

==== Startup Registry Disabled ======================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe ARM]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="AdobeARM"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe Photo Downloader]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="apdproxy"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.2\\Apps\\apdproxy.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ArcSoft Connection Service]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ACDaemon"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\ArcSoft\\Connection Service\\Bin\\ACDaemon.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\CanonMyPrinter]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="BJMyPrt"
"hkey"="HKLM"
"command"="C:\\Program Files\\Canon\\MyPrinter\\BJMyPrt.exe /logon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\CanonSolutionMenu]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="CNSLMAIN"
"hkey"="HKLM"
"command"="C:\\Program Files\\Canon\\SolutionMenu\\CNSLMAIN.exe /logon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ccleaner]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="CCleaner"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\CCleaner\\CCleaner.exe\" /AUTO"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ctfmon.exe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ctfmon"
"hkey"="HKCU"
"command"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\DLA]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="DLACTRLW"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\System32\\DLA\\DLACTRLW.EXE"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\DMXLauncher]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="DMXLauncher"
"hkey"="HKLM"
"command"="C:\\Program Files\\Dell\\Media Experience\\DMXLauncher.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\dvd43]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="dvd43_tray"
"hkey"="HKLM"
"command"="C:\\Program Files\\dvd43\\dvd43_tray.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ehTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ehtray"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\ehome\\ehtray.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HP Software Update]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="HPWuSchd2"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Hewlett-Packard\\HP Software Update\\HPWuSchd2.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\IAAnotif]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="iaanotif"
"hkey"="HKLM"
"command"="C:\\Program Files\\Intel\\Intel Matrix Storage Manager\\iaanotif.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ISUSPM Startup]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ISUSPM"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\ISUSPM.exe\" -startup"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ISUSScheduler]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="issch"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\iTunesHelper]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="iTunesHelper"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickTime Task]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="QTTask"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\RealTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="RealPlay"
"hkey"="HKLM"
"command"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SigmatelSysTrayApp]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="stsystra"
"hkey"="HKLM"
"command"="stsystra.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Sony Ericsson PC Companion]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="PCCompanion"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Sony Ericsson\\Sony Ericsson PC Companion\\PCCompanion.exe\" /Background"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\StatusClient 2.6]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="StatusClient"
"hkey"="HKLM"
"command"="C:\\Program Files\\Hewlett-Packard\\Toolbox\\StatusClient\\StatusClient.exe /auto"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SunJavaUpdateSched]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="jusched"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\Java\\Java Update\\jusched.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\TomcatStartup 2.5]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="hpbpsttp"
"hkey"="HKLM"
"command"="C:\\Program Files\\Hewlett-Packard\\Toolbox\\hpbpsttp.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\TomTomHOME.exe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="TomTomHOMERunner"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\TomTom HOME 2\\TomTomHOMERunner.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\VueMinder]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="VueMinder"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\VueSoft\\VueMinder\\VueMinder.exe\" 1"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Cisco Systems VPN Client.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Cisco Systems VPN Client.lnk"
"backup"="C:\\WINDOWS\\pss\\Cisco Systems VPN Client.lnkCommon Startup"
"command"="C:\\PROGRA~1\\CISCOS~1\\VPNCLI~1\\vpngui.exe \"-user_logon\""
"item"="Cisco Systems VPN Client"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Digital Line Detect.lnk"
"backup"="C:\\WINDOWS\\pss\\Digital Line Detect.lnkCommon Startup"
"command"="C:\\PROGRA~1\\DIGITA~1\\DLG.exe "
"item"="Digital Line Detect"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Philips GoGear VIBE Device Manager.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Philips GoGear VIBE Device Manager.lnk"
"backup"="C:\\WINDOWS\\pss\\Philips GoGear VIBE Device Manager.lnkCommon Startup"
"command"="C:\\PROGRA~1\\Philips\\GOGEAR~1\\GOGEAR~1.EXE -silent"
"item"="Philips GoGear VIBE Device Manager"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^Manley^Start Menu^Programs^Startup^PowerReg Scheduler V3.exe]
"path"="C:\\Documents and Settings\\Manley\\Start Menu\\Programs\\Startup\\PowerReg Scheduler V3.exe"
"backup"="C:\\WINDOWS\\pss\\PowerReg Scheduler V3.exeStartup"
"command"="C:\\Documents and Settings\\Manley\\Start Menu\\Programs\\Startup\\PowerReg Scheduler V3.exe"
"item"="PowerReg Scheduler V3"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^Manley^Start Menu^Programs^Startup^YearPlanner.lnk]
"path"="C:\\Documents and Settings\\Manley\\Start Menu\\Programs\\Startup\\YearPlanner.lnk"
"backup"="C:\\WINDOWS\\pss\\YearPlanner.lnkStartup"
"command"="C:\\Config.Msi\\45d6be7d.rbf "
"item"="YearPlanner"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\Services]


==== Startup Folders ======================

2014-07-07 05:10:27   933   -c--a-w-   C:\Documents and Settings\Manley\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk

==== Task Scheduler Jobs ======================

C:\WINDOWS\tasks\Adobe Flash Player Updater.job --a--c--- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe [01/01/2016 07:05 PM]
C:\WINDOWS\tasks\G2MUpdateTask-S-1-5-21-3715547672-2815350577-2860795748-1006.job --a--c--- C:\Program Files\Citrix\GoToMeeting\4062\g2mupdate.exe []
C:\WINDOWS\tasks\G2MUploadTask-S-1-5-21-3715547672-2815350577-2860795748-1006.job --a--c--- C:\Program Files\Citrix\GoToMeeting\4062\g2mupload.exe []
C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job --a--c--- C:\Program Files\Google\Update\GoogleUpdate.exe [08/28/2015 06:01 AM]
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job --a--c--- C:\Program Files\Google\Update\GoogleUpdate.exe [08/28/2015 06:01 AM]
C:\WINDOWS\tasks\Microsoft Windows XP End of Service Notification Logon.job --a--c--- C:\WINDOWS\system32\xp_eos.exe [02/25/2014 07:59 PM]
C:\WINDOWS\tasks\Microsoft Windows XP End of Service Notification Monthly.job --a--c--- C:\WINDOWS\system32\xp_eos.exe [02/25/2014 07:59 PM]

==== Firefox Start and Search pages ======================

ProfilePath: C:\Documents and Settings\Manley\Application Data\Mozilla\Firefox\Profiles\5tgucb05.default
user_pref("browser.startup.homepage", "http://www.google.com/");
user_pref("browser.newtab.url", "http://www.google.com/");
user_pref("browser.search.defaultenginename", "Yahoo®");
user_pref("browser.search.defaultenginename.US", "Google");
user_pref("browser.search.selectedEngine", "Yahoo®");

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{B728AB94-9BC7-49b7-B76A-422BB31B2FD0}"="C:\Program Files\ArcSoft\Media Converter for Philips\Internet Video Downloader\Plugin_FireFox" [05/13/2011 06:37 PM]

==== Firefox Extensions ======================

ProfilePath: C:\Documents and Settings\Manley\Application Data\Thunderbird\Profiles\ur2ez8pl.default
- Lightning - %ProfilePath%\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}

AppDir: C:\Program Files\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Documents and Settings\Manley\Application Data\Mozilla\Firefox\Profiles\5tgucb05.default
0E825131B6A1CEF0296AB8C479013600   - C:\Program Files\QuickTime\Plugins\npqtplugin.dll -   QuickTime Plug-in 7.7.5
96C20235B95A3B1FE3990A85792EB858   - C:\Program Files\QuickTime\Plugins\npqtplugin2.dll -   QuickTime Plug-in 7.7.5
80B8325BC286FA9903137A76739FF1CA   - C:\Program Files\QuickTime\Plugins\npqtplugin3.dll -   QuickTime Plug-in 7.7.5
C7364263F6C857517912CBA2CEACFE7C   - C:\Program Files\QuickTime\Plugins\npqtplugin4.dll -   Q
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 14, 2016, 11:15:04 AM
Hi Novice77014

Your log looks incomplete. Can you please try and copy and paste the log again?

Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 15, 2016, 07:51:50 AM

Zoek.exe v5.0.0.1 Updated 31-December-2015
Tool run by Manley on Wed 01/13/2016 at  7:45:37.23.
Microsoft Windows XP Professional 5.1.2600 Service Pack 3 x86
Running in: Normal Mode Internet Access Detected
Launched: C:\Documents and Settings\Manley\Desktop\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

1/13/2016 7:48:56 AM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\Program Files\dCalc
C:\Program Files\eSylvan
C:\Program Files\Interwise
C:\Program Files\Mattel
C:\Program Files\MSXML 4.0
C:\Program Files\Respondus Equation Editor
C:\Program Files\SlySoft
C:\Program Files\TomTom DesktopSuite
C:\Program Files\Common Files\Symantec Shared
C:\Documents and Settings\All Users\Start Menu\Programs\Amazon
C:\Documents and Settings\All Users\Start Menu\Programs\eSylvan
C:\Documents and Settings\All Users\Start Menu\Programs\Respondus
C:\Documents and Settings\All Users\Start Menu\Programs\ResumeMaker Professional
C:\Documents and Settings\Manley\Start Menu\Programs\Notepad++
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Babylon
C:\DOCUME~1\ALLUSE~1\APPLIC~1\GrebleSoft
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Motive
C:\DOCUME~1\ALLUSE~1\APPLIC~1\SupportSoft
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Yahoo!
C:\DOCUME~1\ALLUSE~1\APPLIC~1\ZoomBrowser
C:\Documents and Settings\LocalService\Application Data\Apple Computer
C:\Documents and Settings\Manley\Application Data\Amazon
C:\Documents and Settings\Manley\Application Data\GrabPro
C:\Documents and Settings\Manley\Application Data\Malwarebytes
C:\Documents and Settings\Manley\Application Data\PDS
C:\Documents and Settings\Manley\Application Data\Publish Providers
C:\Documents and Settings\Manley\Application Data\RecordPad
C:\Documents and Settings\Manley\Application Data\WinRAR
C:\Documents and Settings\NetworkService\Application Data\Apple Computer
C:\Documents and Settings\Manley\Local Settings\Application Data\ACDPhotoEditor
C:\Documents and Settings\Manley\Local Settings\Application Data\SecuROM

==== Installed Programs ======================

3DVIA player 4.1 
Adobe AIR 
Adobe Connect Add-in 
Adobe Digital Editions 
Adobe Flash Player 20 ActiveX 
Adobe Flash Player 20 NPAPI 
Adobe Media Player 
Adobe Reader XI (11.0.08) 
Adobe Shockwave Player 11.6 
Adobe® Photoshop® Album Starter Edition 3.2 
Advertising Center 
Amazon Kindle 
AOLIcon 
Apple Application Support 
Apple Mobile Device Support 
Apple Software Update 
ATI Display Driver 
ATT-RemoteControl 
Avery Template 
BeGraphic 
Bullzip PDF Printer 10.23.0.2529 
Canon Easy-WebPrint EX 
Canon IJ Scan Utility 
Canon MG2900 series MP Drivers 
Canon MG2900 series On-screen Manual 
Canon MG2900 series User Registration 
Canon MP Navigator EX 1.2 
Canon MP190 series MP Drivers 
Canon My Image Garden 
Canon My Image Garden Design Files 
Canon My Printer 
Canon Quick Menu 
Canon Utilities Digital Photo Professional 3.8 
Canon Utilities Easy-PhotoPrint EX 
Canon Utilities EOS Utility 
Canon Utilities Original Data Security Tools 
Canon Utilities PhotoStitch 
Canon Utilities Picture Style Editor 
Canon Utilities Solution Menu 
Canon Utilities WFT Utility 
Canon Utilities ZoomBrowser EX 
Canon ZoomBrowser EX Memory Card Utility 
CCI System Check Setup 
CCleaner 
Citrix Online Launcher 
Compatibility Pack for the 2007 Office system 
Conexant D850 56K V.9x DFVc Modem 
Corel Paint Shop Pro X 
Corel Photo Album 6 
Critical Update for Windows Media Player 11 (KB959772) 
DebtFree™ for Windows® 
Definition Update for Microsoft Office 2010 (KB3114563) 32-Bit Edition 
Dell CinePlayer 
Dell Digital Jukebox Driver 
Dell Driver Reset Tool 
Dell System Restore 
DellSupport 
Digital Content Portal 
Digital Line Detect 
Easy Outlook Express Repair 1.2 
EasyCleaner 
Eds Viewer 
EducateU 
ELIcon 
eMusic Download Manager 
Free Voice To Text 
Garfield - Kindergarten Numbers Vol 1 
GoGear VIBE Device Manager 
Google Update Helper 
GoToMeeting 7.5.1.3911 
High Definition Audio Driver Package - KB835221 
Hotfix 2055 for SQL Server 2000 ENU (KB960082) 
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) 
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) 
Hotfix for Windows Internet Explorer 7 (KB947864) 
Hotfix for Windows Media Format 11 SDK (KB929399) 
Hotfix for Windows Media Player 10 (KB903157) 
Hotfix for Windows Media Player 11 (KB939683) 
Hotfix for Windows XP (KB2158563) 
Hotfix for Windows XP (KB2443685) 
Hotfix for Windows XP (KB2570791) 
Hotfix for Windows XP (KB2633952) 
Hotfix for Windows XP (KB2756822) 
Hotfix for Windows XP (KB2779562) 
Hotfix for Windows XP (KB942288-v3) 
Hotfix for Windows XP (KB952287) 
Hotfix for Windows XP (KB954550-v5) 
Hotfix for Windows XP (KB961118) 
Hotfix for Windows XP (KB970653-v3) 
Hotfix for Windows XP (KB976098-v2) 
Hotfix for Windows XP (KB979306) 
Hotfix for Windows XP (KB981793) 
HP Deskjet 1050 J410 series Basic Device Software 
HP Deskjet 1050 J410 series Help 
HP Deskjet 1050 J410 series Product Improvement Study 
hp LaserJet 1160/1320 series 
HP Photo Creations 
HP Software Update 
HP Update 
HPDiagnosticAlert 
ICANotes 1.0 
Intel(R) PRO Network Connections Drivers 
Intel(R) PROSet for Wired Connections 
Intel(R) Quick Resume Technology Drivers 
Intel® Viiv™ 
iTunes 
Java(TM) 6 Update 7 
jZip 
Media Converter for Philips 
Microsoft .NET Framework 1.0 Hotfix (KB2572066) 
Microsoft .NET Framework 1.0 Hotfix (KB2604042) 
Microsoft .NET Framework 1.0 Hotfix (KB2656378) 
Microsoft .NET Framework 1.0 Hotfix (KB953295) 
Microsoft .NET Framework 1.0 Hotfix (KB979904) 
Microsoft .NET Framework 1.0 Security Update (KB2698035) 
Microsoft .NET Framework 1.0 Security Update (KB2742607) 
Microsoft .NET Framework 1.0 Security Update (KB2833951) 
Microsoft .NET Framework 1.0 Security Update (KB2904878) 
Microsoft .NET Framework 1.1 
Microsoft .NET Framework 1.1 Security Update (KB2698023) 
Microsoft .NET Framework 1.1 Security Update (KB2833941) 
Microsoft .NET Framework 1.1 Security Update (KB979906) 
Microsoft .NET Framework 2.0 Service Pack 2 
Microsoft .NET Framework 3.0 Service Pack 2 
Microsoft .NET Framework 3.5 SP1 
Microsoft .NET Framework 4 Client Profile 
Microsoft .NET Framework 4 Extended 
Microsoft Application Error Reporting 
Microsoft Compression Client Pack 1.0 for Windows XP 
Microsoft Internationalized Domain Names Mitigation APIs 
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 
Microsoft National Language Support Downlevel APIs 
Microsoft Office 2003 Web Components 
Microsoft Office Access MUI (English) 2010 
Microsoft Office Access Setup Metadata MUI (English) 2010 
Microsoft Office Accounting 2007 
Microsoft Office Accounting ADP Payroll Addin 
Microsoft Office Accounting Equifax Addin 
Microsoft Office Accounting Fixed Asset Manager 
Microsoft Office Accounting PayPal Addin 
Microsoft Office Excel MUI (English) 2010 
Microsoft Office File Validation Add-In 
Microsoft Office Groove MUI (English) 2010 
Microsoft Office InfoPath MUI (English) 2010 
Microsoft Office OneNote MUI (English) 2010 
Microsoft Office Outlook MUI (English) 2010 
Microsoft Office PowerPoint MUI (English) 2010 
Microsoft Office Professional Plus 2010 
Microsoft Office Proof (English) 2010 
Microsoft Office Proof (French) 2010 
Microsoft Office Proof (Spanish) 2010 
Microsoft Office Proofing (English) 2010 
Microsoft Office Publisher MUI (English) 2010 
Microsoft Office Shared MUI (English) 2010 
Microsoft Office Shared Setup Metadata MUI (English) 2010 
Microsoft Office Small Business Connectivity Components 
Microsoft Office Word MUI (English) 2010 
Microsoft Plus Digital Media Edition Installer 
Microsoft Plus Photo Story 2 LE 
Microsoft Silverlight 
Microsoft Software Update for Web Folders  (English) 14 
Microsoft SQL Server Compact 3.5 SP2 ENU 
Microsoft User-Mode Driver Framework Feature Pack 1.0 
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 
Microsoft Visual C++ 2005 Redistributable 
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 
Microsoft Visual Studio 2005 Tools for Office Runtime 
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) 
Microsoft Web Publishing Wizard 1.52 
Microsoft Windows Journal Viewer 
Mozilla Firefox 43.0.4 (x86 en-US) 
Mozilla Maintenance Service 
Mozilla Thunderbird 38.5.1 (x86 en-US) 
MSN 
MSVCRT Redists 
MSXML 4.0 SP2 (KB927978) 
MSXML 4.0 SP2 (KB936181) 
MSXML 4.0 SP2 (KB954430) 
MSXML 4.0 SP2 (KB973688) 
Musicmatch for Windows Media Player 
Nero 9 Lite 
Nero ControlCenter 
Nero Installer 
Nero Online Upgrade 
Nero StartSmart 
neroxml 
NetWaiting 
Noise Reduction Plug-in 2.0i 
Notepad++ 
OneTouch 4.6 
Phonics 
PlayStation(R)Network Downloader 
PrintScreen 
Quicken 2006 
QuickTime 7 
RealPlayer Basic 
ResumeMaker Professional 
Rhapsody 
Rhapsody Player Engine 
SCRABBLE 
ScrewDrivers Client v4 
Search Assist 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629) 
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) 
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) 
Security Update for Microsoft .NET Framework 4 Extended (KB2487367) 
Security Update for Microsoft .NET Framework 4 Extended (KB2656351) 
Security Update for Microsoft Access 2010 (KB3101544) 32-Bit Edition 
Security Update for Microsoft Excel 2010 (KB3114564) 32-Bit Edition 
Security Update for Microsoft InfoPath 2010 (KB2878230) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2881029) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2920748) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2956073) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2956076) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2965310) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3054848) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3085528) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3085560) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3085612) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB3114553) 32-Bit Edition 
Security Update for Microsoft OneNote 2010 (KB3054978) 32-Bit Edition 
Security Update for Microsoft PowerPoint 2010 (KB2920812) 32-Bit Edition 
Security Update for Microsoft PowerPoint 2010 (KB3114396) 32-Bit Edition 
Security Update for Microsoft Publisher 2010 (KB2817478) 32-Bit Edition 
Security Update for Microsoft Visio 2010 (KB3114402) 32-Bit Edition 
Security Update for Microsoft Windows (KB2564958) 
Security Update for Microsoft Word 2010 (KB2965313) 32-Bit Edition 
Security Update for Microsoft Word 2010 (KB3114557) 32-Bit Edition 
Security Update for Windows Internet Explorer 7 (KB928090) 
Security Update for Windows Internet Explorer 7 (KB929969) 
Security Update for Windows Internet Explorer 7 (KB931768) 
Security Update for Windows Internet Explorer 7 (KB933566) 
Security Update for Windows Internet Explorer 7 (KB937143) 
Security Update for Windows Internet Explorer 7 (KB938127) 
Security Update for Windows Internet Explorer 7 (KB939653) 
Security Update for Windows Internet Explorer 7 (KB942615) 
Security Update for Windows Internet Explorer 7 (KB944533) 
Security Update for Windows Internet Explorer 7 (KB950759) 
Security Update for Windows Internet Explorer 7 (KB953838) 
Security Update for Windows Internet Explorer 7 (KB956390) 
Security Update for Windows Internet Explorer 7 (KB958215) 
Security Update for Windows Internet Explorer 7 (KB960714) 
Security Update for Windows Internet Explorer 7 (KB961260) 
Security Update for Windows Internet Explorer 8 (KB2497640) 
Security Update for Windows Internet Explorer 8 (KB2510531) 
Security Update for Windows Internet Explorer 8 (KB2530548) 
Security Update for Windows Internet Explorer 8 (KB2544521) 
Security Update for Windows Internet Explorer 8 (KB2559049) 
Security Update for Windows Internet Explorer 8 (KB2586448) 
Security Update for Windows Internet Explorer 8 (KB2618444) 
Security Update for Windows Internet Explorer 8 (KB2647516) 
Security Update for Windows Internet Explorer 8 (KB2675157) 
Security Update for Windows Internet Explorer 8 (KB2699988) 
Security Update for Windows Internet Explorer 8 (KB2722913) 
Security Update for Windows Internet Explorer 8 (KB2744842) 
Security Update for Windows Internet Explorer 8 (KB2761465) 
Security Update for Windows Internet Explorer 8 (KB2792100) 
Security Update for Windows Internet Explorer 8 (KB2797052) 
Security Update for Windows Internet Explorer 8 (KB2799329) 
Security Update for Windows Internet Explorer 8 (KB2809289) 
Security Update for Windows Internet Explorer 8 (KB2817183) 
Security Update for Windows Internet Explorer 8 (KB2829530) 
Security Update for Windows Internet Explorer 8 (KB2838727) 
Security Update for Windows Internet Explorer 8 (KB2846071) 
Security Update for Windows Internet Explorer 8 (KB2847204) 
Security Update for Windows Internet Explorer 8 (KB2862772) 
Security Update for Windows Internet Explorer 8 (KB2870699) 
Security Update for Windows Internet Explorer 8 (KB2879017) 
Security Update for Windows Internet Explorer 8 (KB2888505) 
Security Update for Windows Internet Explorer 8 (KB2898785) 
Security Update for Windows Internet Explorer 8 (KB2909210) 
Security Update for Windows Internet Explorer 8 (KB2909921) 
Security Update for Windows Internet Explorer 8 (KB2925418) 
Security Update for Windows Internet Explorer 8 (KB2936068) 
Security Update for Windows Internet Explorer 8 (KB2964358) 
Security Update for Windows Internet Explorer 8 (KB982381) 
Security Update for Windows Media Player (KB2378111) 
Security Update for Windows Media Player (KB2834904-v2) 
Security Update for Windows Media Player (KB2834904) 
Security Update for Windows Media Player (KB952069) 
Security Update for Windows Media Player (KB954155) 
Security Update for Windows Media Player (KB968816) 
Security Update for Windows Media Player (KB973540) 
Security Update for Windows Media Player (KB975558) 
Security Update for Windows Media Player (KB978695) 
Security Update for Windows Media Player 10 (KB911565) 
Security Update for Windows Media Player 10 (KB917734) 
Security Update for Windows Media Player 10 (KB936782) 
Security Update for Windows Media Player 11 (KB936782) 
Security Update for Windows Media Player 11 (KB954154) 
Security Update for Windows Media Player 6.4 (KB925398) 
Security Update for Windows XP (KB2079403) 
Security Update for Windows XP (KB2115168) 
Security Update for Windows XP (KB2121546) 
Security Update for Windows XP (KB2160329) 
Security Update for Windows XP (KB2229593) 
Security Update for Windows XP (KB2259922) 
Security Update for Windows XP (KB2279986) 
Security Update for Windows XP (KB2286198) 
Security Update for Windows XP (KB2296011) 
Security Update for Windows XP (KB2296199) 
Security Update for Windows XP (KB2347290) 
Security Update for Windows XP (KB2360937) 
Security Update for Windows XP (KB2387149) 
Security Update for Windows XP (KB2393802) 
Security Update for Windows XP (KB2412687) 
Security Update for Windows XP (KB2419632) 
Security Update for Windows XP (KB2423089) 
Security Update for Windows XP (KB2436673) 
Security Update for Windows XP (KB2440591) 
Security Update for Windows XP (KB2443105) 
Security Update for Windows XP (KB2476490) 
Security Update for Windows XP (KB2476687) 
Security Update for Windows XP (KB2478960) 
Security Update for Windows XP (KB2478971) 
Security Update for Windows XP (KB2479628) 
Security Update for Windows XP (KB2481109) 
Security Update for Windows XP (KB2483185) 
Security Update for Windows XP (KB2485376) 
Security Update for Windows XP (KB2485663) 
Security Update for Windows XP (KB2491683) 
Security Update for Windows XP (KB2503658) 
Security Update for Windows XP (KB2503665) 
Security Update for Windows XP (KB2506212) 
Security Update for Windows XP (KB2506223) 
Security Update for Windows XP (KB2507618) 
Security Update for Windows XP (KB2507938) 
Security Update for Windows XP (KB2508272) 
Security Update for Windows XP (KB2508429) 
Security Update for Windows XP (KB2509553) 
Security Update for Windows XP (KB2511455) 
Security Update for Windows XP (KB2524375) 
Security Update for Windows XP (KB2535512) 
Security Update for Windows XP (KB2536276-v2) 
Security Update for Windows XP (KB2536276) 
Security Update for Windows XP (KB2544893-v2) 
Security Update for Windows XP (KB2544893) 
Security Update for Windows XP (KB2555917) 
Security Update for Windows XP (KB2562937) 
Security Update for Windows XP (KB2566454) 
Security Update for Windows XP (KB2567053) 
Security Update for Windows XP (KB2567680) 
Security Update for Windows XP (KB2570222) 
Security Update for Windows XP (KB2570947) 
Security Update for Windows XP (KB2584146) 
Security Update for Windows XP (KB2585542) 
Security Update for Windows XP (KB2592799) 
Security Update for Windows XP (KB2598479) 
Security Update for Windows XP (KB2603381) 
Security Update for Windows XP (KB2618451) 
Security Update for Windows XP (KB2620712) 
Security Update for Windows XP (KB2621440) 
Security Update for Windows XP (KB2624667) 
Security Update for Windows XP (KB2631813) 
Security Update for Windows XP (KB2633171) 
Security Update for Windows XP (KB2639417) 
Security Update for Windows XP (KB2641653) 
Security Update for Windows XP (KB2646524) 
Security Update for Windows XP (KB2647518) 
Security Update for Windows XP (KB2653956) 
Security Update for Windows XP (KB2655992) 
Security Update for Windows XP (KB2659262) 
Security Update for Windows XP (KB2660465) 
Security Update for Windows XP (KB2661637) 
Security Update for Windows XP (KB2676562) 
Security Update for Windows XP (KB2685939) 
Security Update for Windows XP (KB2686509) 
Security Update for Windows XP (KB2691442) 
Security Update for Windows XP (KB2695962) 
Security Update for Windows XP (KB2698365) 
Security Update for Windows XP (KB2705219) 
Security Update for Windows XP (KB2707511) 
Security Update for Windows XP (KB2709162) 
Security Update for Windows XP (KB2712808) 
Security Update for Windows XP (KB2718523) 
Security Update for Windows XP (KB2719985) 
Security Update for Windows XP (KB2723135) 
Security Update for Windows XP (KB2724197) 
Security Update for Windows XP (KB2727528) 
Security Update for Windows XP (KB2731847) 
Security Update for Windows XP (KB2753842-v2) 
Security Update for Windows XP (KB2753842) 
Security Update for Windows XP (KB2757638) 
Security Update for Windows XP (KB2758857) 
Security Update for Windows XP (KB2761226) 
Security Update for Windows XP (KB2770660) 
Security Update for Windows XP (KB2778344) 
Security Update for Windows XP (KB2779030) 
Security Update for Windows XP (KB2780091) 
Security Update for Windows XP (KB2799494) 
Security Update for Windows XP (KB2802968) 
Security Update for Windows XP (KB2807986) 
Security Update for Windows XP (KB2808735) 
Security Update for Windows XP (KB2813170) 
Security Update for Windows XP (KB2813345) 
Security Update for Windows XP (KB2820197) 
Security Update for Windows XP (KB2820917) 
Security Update for Windows XP (KB2829361) 
Security Update for Windows XP (KB2834886) 
Security Update for Windows XP (KB2839229) 
Security Update for Windows XP (KB2845187) 
Security Update for Windows XP (KB2847311) 
Security Update for Windows XP (KB2849470) 
Security Update for Windows XP (KB2850851) 
Security Update for Windows XP (KB2850869) 
Security Update for Windows XP (KB2859537) 
Security Update for Windows XP (KB2862152) 
Security Update for Windows XP (KB2862330) 
Security Update for Windows XP (KB2862335) 
Security Update for Windows XP (KB2864063) 
Security Update for Windows XP (KB2868038) 
Security Update for Windows XP (KB2868626) 
Security Update for Windows XP (KB2876217) 
Security Update for Windows XP (KB2876315) 
Security Update for Windows XP (KB2876331) 
Security Update for Windows XP (KB2883150) 
Security Update for Windows XP (KB2892075) 
Security Update for Windows XP (KB2893294) 
Security Update for Windows XP (KB2893984) 
Security Update for Windows XP (KB2898715) 
Security Update for Windows XP (KB2900986) 
Security Update for Windows XP (KB2914368) 
Security Update for Windows XP (KB2916036) 
Security Update for Windows XP (KB2922229) 
Security Update for Windows XP (KB2929961) 
Security Update for Windows XP (KB2930275) 
Security Update for Windows XP (KB923561) 
Security Update for Windows XP (KB923689) 
Security Update for Windows XP (KB938464) 
Security Update for Windows XP (KB941569) 
Security Update for Windows XP (KB946648) 
Security Update for Windows XP (KB950760) 
Security Update for Windows XP (KB950762) 
Security Update for Windows XP (KB950974) 
Security Update for Windows XP (KB951066) 
Security Update for Windows XP (KB951376-v2) 
Security Update for Windows XP (KB951376) 
Security Update for Windows XP (KB951698) 
Security Update for Windows XP (KB951748) 
Security Update for Windows XP (KB952004) 
Security Update for Windows XP (KB952954) 
Security Update for Windows XP (KB953839) 
Security Update for Windows XP (KB954211) 
Security Update for Windows XP (KB954459) 
Security Update for Windows XP (KB954600) 
Security Update for Windows XP (KB955069) 
Security Update for Windows XP (KB956391) 
Security Update for Windows XP (KB956572) 
Security Update for Windows XP (KB956744) 
Security Update for Windows XP (KB956802) 
Security Update for Windows XP (KB956803) 
Security Update for Windows XP (KB956841) 
Security Update for Windows XP (KB956844) 
Security Update for Windows XP (KB957095) 
Security Update for Windows XP (KB957097) 
Security Update for Windows XP (KB958644) 
Security Update for Windows XP (KB958687) 
Security Update for Windows XP (KB958690) 
Security Update for Windows XP (KB958869) 
Security Update for Windows XP (KB959426) 
Security Update for Windows XP (KB960225) 
Security Update for Windows XP (KB960715) 
Security Update for Windows XP (KB960803) 
Security Update for Windows XP (KB960859) 
Security Update for Windows XP (KB961371) 
Security Update for Windows XP (KB961373) 
Security Update for Windows XP (KB961501) 
Security Update for Windows XP (KB968537) 
Security Update for Windows XP (KB969059) 
Security Update for Windows XP (KB969898) 
Security Update for Windows XP (KB969947) 
Security Update for Windows XP (KB970238) 
Security Update for Windows XP (KB970430) 
Security Update for Windows XP (KB971468) 
Security Update for Windows XP (KB971486) 
Security Update for Windows XP (KB971557) 
Security Update for Windows XP (KB971633) 
Security Update for Windows XP (KB971657) 
Security Update for Windows XP (KB972270) 
Security Update for Windows XP (KB973346) 
Security Update for Windows XP (KB973354) 
Security Update for Windows XP (KB973507) 
Security Update for Windows XP (KB973525) 
Security Update for Windows XP (KB973869) 
Security Update for Windows XP (KB973904) 
Security Update for Windows XP (KB974112) 
Security Update for Windows XP (KB974318) 
Security Update for Windows XP (KB974392) 
Security Update for Windows XP (KB974571) 
Security Update for Windows XP (KB975025) 
Security Update for Windows XP (KB975467) 
Security Update for Windows XP (KB975560) 
Security Update for Windows XP (KB975561) 
Security Update for Windows XP (KB975562) 
Security Update for Windows XP (KB975713) 
Security Update for Windows XP (KB977165) 
Security Update for Windows XP (KB977816) 
Security Update for Windows XP (KB977914) 
Security Update for Windows XP (KB978037) 
Security Update for Windows XP (KB978251) 
Security Update for Windows XP (KB978262) 
Security Update for Windows XP (KB978338) 
Security Update for Windows XP (KB978542) 
Security Update for Windows XP (KB978601) 
Security Update for Windows XP (KB978706) 
Security Update for Windows XP (KB979309) 
Security Update for Windows XP (KB979482) 
Security Update for Windows XP (KB979559) 
Security Update for Windows XP (KB979683) 
Security Update for Windows XP (KB979687) 
Security Update for Windows XP (KB980195) 
Security Update for Windows XP (KB980218) 
Security Update for Windows XP (KB980232) 
Security Update for Windows XP (KB980436) 
Security Update for Windows XP (KB981322) 
Security Update for Windows XP (KB981852) 
Security Update for Windows XP (KB981957) 
Security Update for Windows XP (KB981997) 
Security Update for Windows XP (KB982132) 
Security Update for Windows XP (KB982214) 
Security Update for Windows XP (KB982665) 
Security Update for Windows XP (KB982802) 
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition 
Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002) 
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002) 
Shockwave 
Shockwave Director 11.0.3 
Sonic Activation Module 
Sonic Encoders 
Sonic Update Manager 
Sony Ericsson Update Engine 
Spelling Dictionaries Support For Adobe Reader 9 
swMSM 
TestSim PhysEd EC-12 
TweakBit PCSpeedUp 
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) 
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition 
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition 
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2791057) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition 
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3055042) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3085512) 32-Bit Edition 
Update for Microsoft Office 2010 (KB3114555) 32-Bit Edition 
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition 
Update for Microsoft Outlook 2010 (KB2760779) 32-Bit Edition 
Update for Microsoft Outlook 2010 (KB3114570) 32-Bit Edition 
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition 
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition 
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition 
Update for Windows Internet Explorer 8 (KB2447568) 
Update for Windows Media Player 10 (KB910393) 
Update for Windows Media Player 10 (KB913800) 
Update for Windows Media Player 10 (KB926251) 
Update for Windows XP (KB2141007) 
Update for Windows XP (KB2345886) 
Update for Windows XP (KB2467659) 
Update for Windows XP (KB2541763) 
Update for Windows XP (KB2607712) 
Update for Windows XP (KB2616676) 
Update for Windows XP (KB2641690) 
Update for Windows XP (KB2661254-v2) 
Update for Windows XP (KB2718704) 
Update for Windows XP (KB2736233) 
Update for Windows XP (KB2749655) 
Update for Windows XP (KB2863058) 
Update for Windows XP (KB2904266) 
Update for Windows XP (KB2934207) 
Update for Windows XP (KB951072-v2) 
Update for Windows XP (KB951978) 
Update for Windows XP (KB955759) 
Update for Windows XP (KB955839) 
Update for Windows XP (KB967715) 
Update for Windows XP (KB968389) 
Update for Windows XP (KB971029) 
Update for Windows XP (KB971737) 
Update for Windows XP (KB973687) 
Update for Windows XP (KB973815) 
Update Rollup 2 for Windows XP Media Center Edition 2005 
URL Assistant 
VC 9.0 Runtime 
Visioneer Acuity Assets V1 
Visioneer RoadWarrior 3 5.1.115.7212 & Visioneer Acuity Assets V1 5.1.1215.6239 
Visioneer RoadWarrior 3 Driver 
Visual C++ 2008 x86 Runtime - (v9.0.30729) 
Visual C++ 2008 x86 Runtime - v9.0.30729.01 
Visual Studio 2005 Tools for Office Second Edition Runtime 
VPN Client 
VueMinder Lite 
Web Companion 
WebFldrs XP 
Windows Genuine Advantage Notifications (KB905474) 
Windows Genuine Advantage Validation Tool (KB892130) 
Windows Installer 3.1 (KB893803) 
Windows Installer Clean Up 
Windows Internet Explorer 7 
Windows Internet Explorer 8 
Windows Media Format 11 runtime 
Windows Media Player 10 
Windows Media Player 10 Hotfix - KB895316 
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] 
Windows Media Player 11 
Windows Media Player Firefox Plugin 
Windows Rights Management Client Backwards Compatibility SP2 
Windows Rights Management Client with Service Pack 2 
Windows XP Media Center Edition 2005 KB2502898 
Windows XP Media Center Edition 2005 KB2619340 
Windows XP Media Center Edition 2005 KB2628259 
Windows XP Media Center Edition 2005 KB908246 
Windows XP Media Center Edition 2005 KB925766 
Windows XP Media Center Edition 2005 KB973768 
Windows XP Service Pack 3 
ZoneAlarm LTD Toolbar 

==== Running Processes ======================

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe
C:\Program Files\Visioneer\RWAR3\RWAR3HV_0011_0.EXE
C:\Program Files\Visioneer\RWAR3\RWAR3Monitor.exe
C:\Program Files\Lavasoft\Web Companion\Application\Lavasoft.SearchProtect.WinService.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Documents and Settings\Manley\Desktop\zoek.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter

==== Services(whitelist) ======================
Powered by E Dev (http://www.antimalwarehelp.be/EDev/)

R2 - [Apple Mobile Device] - Apple Mobile Device - c:\program files\common files\apple\mobile device support\applemobiledeviceservice.exe
R2 - [ehRecvr] - Media Center Receiver Service - c:\windows\ehome\ehrecvr.exe
R2 - [ehSched] - Media Center Scheduler Service - c:\windows\ehome\ehsched.exe
R2 - [McrdSvc] - Media Center Extender Service - c:\windows\ehome\mcrdsvc.exe
R2 - [OneTouch 4.0 Monitor] - OneTouch 4.0 Monitor - c:\program files\visioneer\onetouch 4.0\otservice.exe
R2 - [RWAR3HV_0011_0] - RWAR3HV_0011_0 - c:\program files\visioneer\rwar3\rwar3hv_0011_0.exe
R2 - [SearchProtectionService] - IE Search Set - c:\program files\lavasoft\web companion\application\lavasoft.searchprotect.winservice.exe
R3 - [ALG] - Application Layer Gateway Service - c:\windows\system32\alg.exe
R3 - [FontCache3.0.0.0] - Windows Presentation Foundation Font Cache 3.0.0.0 - c:\windows\microsoft.net\framework\v3.0\wpf\presentationfontcache.exe
R3 - [iPod Service] - iPod Service - c:\program files\ipod\bin\ipodservice.exe
R3 - [osppsvc] - Office Software Protection Platform - c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\osppsvc.exe
R3 - [WPFFontCache_v0400] - Windows Presentation Foundation Font Cache 4.0.0.0 - c:\windows\microsoft.net\framework\v4.0.30319\wpf\wpffontcache_v0400.exe
S2 - [clr_optimization_v4.0.30319_32] - Microsoft .NET Framework NGEN v4.0.30319_X86 - c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe
S2 - [gupdate] - Google Update Service (gupdate) - c:\program files\google\update\googleupdate.exe
S2 - [LavasoftTcpService] - LavasoftTcpService - c:\program files\lavasoft\web companion\tcpservice\2.3.4.7\lavasofttcpservice.exe
S3 - [AdobeFlashPlayerUpdateSvc] - Adobe Flash Player Update Service - c:\windows\system32\macromed\flash\flashplayerupdateservice.exe
S3 - [aspnet_state] - ASP.NET State Service - c:\windows\microsoft.net\framework\v4.0.30319\aspnet_state.exe
S3 - [ClipSrv] - ClipBook - c:\windows\system32\clipsrv.exe
S3 - [COMSysApp] - COM+ System Application - c:\windows\system32\dllhost.exe
S3 - [Fax] - Fax - c:\windows\system32\fxssvc.exe
S3 - [gupdatem] - Google Update Service (gupdatem) - c:\program files\google\update\googleupdate.exe
S3 - [ImapiService] - IMAPI CD-Burning COM Service - c:\windows\system32\imapi.exe
S3 - [Microsoft SharePoint Workspace Audit Service] - Microsoft SharePoint Workspace Audit Service - c:\program files\microsoft office\office14\groove.exe
S3 - [MozillaMaintenance] - Mozilla Maintenance Service - c:\program files\mozilla maintenance service\maintenanceservice.exe
S3 - [MSDTC] - Distributed Transaction Coordinator - c:\windows\system32\msdtc.exe
S3 - [ose] - Office  Source Engine - c:\program files\common files\microsoft shared\source engine\ose.exe
S3 - [RDSessMgr] - Remote Desktop Help Session Manager - c:\windows\system32\sessmgr.exe
S3 - [RpcLocator] - Remote Procedure Call (RPC) Locator - c:\windows\system32\locator.exe
S3 - [RSVP] - QoS RSVP - c:\windows\system32\rsvp.exe
S3 - [SwPrv] - MS Software Shadow Copy Provider - c:\windows\system32\dllhost.exe
S3 - [SysmonLog] - Performance Logs and Alerts - c:\windows\system32\smlogsvc.exe
S3 - [TlntSvr] - Telnet - c:\windows\system32\tlntsvr.exe
S3 - [UPS] - Uninterruptible Power Supply - c:\windows\system32\ups.exe
S3 - [VSS] - Volume Shadow Copy - c:\windows\system32\vssvc.exe
S3 - [WmiApSrv] - WMI Performance Adapter - c:\windows\system32\wbem\wmiapsrv.exe
S4 - [ACDaemon] - ArcSoft Connect Daemon - c:\program files\common files\arcsoft\connection service\bin\acservice.exe
S4 - [clr_optimization_v2.0.50727_32] - .NET Runtime Optimization Service v2.0.50727_X86 - c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe
S4 - [DSBrokerService] - DSBrokerService - c:\program files\dellsupport\brkrsvc.exe
S4 - [Pml Driver HPZ12] - Pml Driver HPZ12 - c:\windows\system32\hpzipm12.exe
S4 - [WMPNetworkSvc] - Windows Media Player Network Sharing Service - c:\program files\windows media player\wmpnetwk.exe

==== System Specs ======================

Windows: Windows XP Professional Service Pack 3 (Build 2600)
Memory (RAM): 2047 MB
CPU Info: Intel(R) Pentium(R) D CPU 2.80GHz
CPU Speed: 2729.0 MHz
Sound Card: SigmaTel Audio |
Modem #0 Line Playback |
Display Adapters: RADEON X300 SE 128MB HyperMemory | RADEON X300 SE 128MB HyperMemory Secondary | NetMeeting driver | RDPDD Chained DD
Monitors: 1x; Plug and Play Monitor |
Screen Resolution: 1024 X 768 - 32 bit
Network: Network Present
Network Adapters: Intel(R) PRO/1000 PL Network Connection - Packet Scheduler Miniport
CD / DVD Drives: 2x (D: | E: | ) D: SONY    DVD-ROM DDU1615  | E: PHILIPS DVD+-RW DVD8801
Ports: COM3 LPT Port NOT Present.
Mouse: 16 Button Wheel Mouse Present
Hard Disks: C:  228.1GB
Hard Disks - Free: C:  148.0GB
Manufacturer *: Dell Inc.               
BIOS Info: AT/AT COMPATIBLE | 01/03/06 | DELL   - 7
Time Zone: Central Standard Time
Motherboard *: Dell Inc.           0FJ030
Country: United States
Language: ENU

==== System Specs (Software) ======================

Default Browser: Firefox   43.0.4
Internet Explorer version: 8.0.6001.18702
Mozilla Firefox version: 43.0.4 (x86 en-US)
Adobe Reader version: 11.0.8.4
Flash Player version: 20.0.0.267
Shockwave Player version: 11.6.8r638

==== Files Recently Created / Modified ======================

====== C:\WINDOWS ====
====== C:\DOCUME~1\Manley\LOCALS~1\Temp ====
====== Java Cache =====
====== C:\WINDOWS\system32 =====
====== C:\WINDOWS\system32\drivers =====
====== C:\WINDOWS\Tasks ======
====== C:\WINDOWS\Temp ======
======= C:\Program Files =====
2016-01-08 11:44:47   --------   dc----w-   C:\Program Files\Mozilla Thunderbird
2016-01-06 12:05:55   --------   dc----w-   C:\Program Files\VueSoft
======= C: =====
====== C:\Documents and Settings\Manley\Application Data ======
2015-12-31 13:31:32   --------   dc----w-   C:\Documents and Settings\Manley\Application Data\Soda PDF 8
====== C:\Documents and Settings\Manley ======
2016-01-09 16:13:08   --------   dc-h--r-   C:\Documents and Settings\Manley\Recent

====== C: exe-files ==
2016-01-08 11:45:04   DB67271F2F0CF35A8F70AF28DC25E874   304072   -c--a-w-   C:\Program Files\Mozilla Thunderbird\updater.exe
2016-01-08 11:45:04   D6741A1460B29110238F46A00575E0A7   22984   -c--a-w-   C:\Program Files\Mozilla Thunderbird\WSEnable.exe
2016-01-08 11:45:03   EC4EA85C92A67A4FF84EEF3B0C89B9F9   954096   -c--a-w-   C:\Program Files\Mozilla Thunderbird\uninstall\helper.exe
2016-01-08 11:45:03   59A082F20B26C3BBF81EDACC1E7A0F81   490952   -c--a-w-   C:\Program Files\Mozilla Thunderbird\thunderbird.exe
2016-01-08 11:45:02   AB66522A7C069CD609CD12E0B63D6CDF   276936   -c--a-w-   C:\Program Files\Mozilla Thunderbird\plugin-container.exe
2016-01-08 11:44:57   D2757353D0B370FCC49D4CEA5E9D0740   146888   -c--a-w-   C:\Program Files\Mozilla Thunderbird\maintenanceservice.exe
2016-01-08 11:44:57   5E82082349104C5ABBAF9DA24C384D2B   170368   -c--a-w-   C:\Program Files\Mozilla Thunderbird\maintenanceservice_installer.exe
2016-01-08 11:44:48   1C9C6AE812F6130FE752F2531813BBB6   288200   -c--a-w-   C:\Program Files\Mozilla Thunderbird\crashreporter.exe
=== C: other files ==

==== Startup Registry Enabled ======================

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

[HKEY_USERS\S-1-5-21-3715547672-2815350577-2860795748-1006\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe"
"Screenleap"="C:\Documents and Settings\Manley\Local Settings\Application Data\Screenleap\Screenleap.exe"
"Web Companion"="C:\Program Files\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize "

[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCSSync"="C:\Program Files\Microsoft Office\Office14\BCSSync.exe /DelayServices"
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
"ZoneAlarm Installer"="C:\Program Files\CheckPoint\Install\Launcher.exe C:\Program Files\CheckPoint\Install\Install.exe /r  /c C:\Program Files\CheckPoint\Install\Install.xml"
"Adobe ARM"="C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe -atboottime"
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe"
"CanonQuickMenu"="C:\Program Files\Canon\Quick Menu\CNQMMAIN.EXE /logon"
"ScrewDrivers RDP Plugin"="C:\Program Files\triCerat\Simplify Printing\ScrewDrivers Client v4\install_rdp.exe"
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe -t"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe"
"Screenleap"="C:\Documents and Settings\Manley\Local Settings\Application Data\Screenleap\Screenleap.exe"
"Web Companion"="C:\Program Files\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize "

==== Startup Registry Disabled ======================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe ARM]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="AdobeARM"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Adobe Photo Downloader]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="apdproxy"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.2\\Apps\\apdproxy.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ArcSoft Connection Service]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ACDaemon"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\ArcSoft\\Connection Service\\Bin\\ACDaemon.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\CanonMyPrinter]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="BJMyPrt"
"hkey"="HKLM"
"command"="C:\\Program Files\\Canon\\MyPrinter\\BJMyPrt.exe /logon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\CanonSolutionMenu]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="CNSLMAIN"
"hkey"="HKLM"
"command"="C:\\Program Files\\Canon\\SolutionMenu\\CNSLMAIN.exe /logon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ccleaner]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="CCleaner"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\CCleaner\\CCleaner.exe\" /AUTO"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ctfmon.exe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ctfmon"
"hkey"="HKCU"
"command"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\DLA]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="DLACTRLW"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\System32\\DLA\\DLACTRLW.EXE"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\DMXLauncher]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="DMXLauncher"
"hkey"="HKLM"
"command"="C:\\Program Files\\Dell\\Media Experience\\DMXLauncher.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\dvd43]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="dvd43_tray"
"hkey"="HKLM"
"command"="C:\\Program Files\\dvd43\\dvd43_tray.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ehTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ehtray"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\ehome\\ehtray.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HP Software Update]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="HPWuSchd2"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Hewlett-Packard\\HP Software Update\\HPWuSchd2.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\IAAnotif]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="iaanotif"
"hkey"="HKLM"
"command"="C:\\Program Files\\Intel\\Intel Matrix Storage Manager\\iaanotif.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ISUSPM Startup]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ISUSPM"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\ISUSPM.exe\" -startup"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ISUSScheduler]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="issch"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\iTunesHelper]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="iTunesHelper"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickTime Task]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="QTTask"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\RealTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="RealPlay"
"hkey"="HKLM"
"command"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SigmatelSysTrayApp]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="stsystra"
"hkey"="HKLM"
"command"="stsystra.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Sony Ericsson PC Companion]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="PCCompanion"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Sony Ericsson\\Sony Ericsson PC Companion\\PCCompanion.exe\" /Background"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\StatusClient 2.6]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="StatusClient"
"hkey"="HKLM"
"command"="C:\\Program Files\\Hewlett-Packard\\Toolbox\\StatusClient\\StatusClient.exe /auto"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SunJavaUpdateSched]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="jusched"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\Java\\Java Update\\jusched.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\TomcatStartup 2.5]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="hpbpsttp"
"hkey"="HKLM"
"command"="C:\\Program Files\\Hewlett-Packard\\Toolbox\\hpbpsttp.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\TomTomHOME.exe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="TomTomHOMERunner"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\TomTom HOME 2\\TomTomHOMERunner.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\VueMinder]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="VueMinder"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\VueSoft\\VueMinder\\VueMinder.exe\" 1"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Cisco Systems VPN Client.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Cisco Systems VPN Client.lnk"
"backup"="C:\\WINDOWS\\pss\\Cisco Systems VPN Client.lnkCommon Startup"
"command"="C:\\PROGRA~1\\CISCOS~1\\VPNCLI~1\\vpngui.exe \"-user_logon\""
"item"="Cisco Systems VPN Client"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Digital Line Detect.lnk"
"backup"="C:\\WINDOWS\\pss\\Digital Line Detect.lnkCommon Startup"
"command"="C:\\PROGRA~1\\DIGITA~1\\DLG.exe "
"item"="Digital Line Detect"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Philips GoGear VIBE Device Manager.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Philips GoGear VIBE Device Manager.lnk"
"backup"="C:\\WINDOWS\\pss\\Philips GoGear VIBE Device Manager.lnkCommon Startup"
"command"="C:\\PROGRA~1\\Philips\\GOGEAR~1\\GOGEAR~1.EXE -silent"
"item"="Philips GoGear VIBE Device Manager"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^Manley^Start Menu^Programs^Startup^PowerReg Scheduler V3.exe]
"path"="C:\\Documents and Settings\\Manley\\Start Menu\\Programs\\Startup\\PowerReg Scheduler V3.exe"
"backup"="C:\\WINDOWS\\pss\\PowerReg Scheduler V3.exeStartup"
"command"="C:\\Documents and Settings\\Manley\\Start Menu\\Programs\\Startup\\PowerReg Scheduler V3.exe"
"item"="PowerReg Scheduler V3"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^Manley^Start Menu^Programs^Startup^YearPlanner.lnk]
"path"="C:\\Documents and Settings\\Manley\\Start Menu\\Programs\\Startup\\YearPlanner.lnk"
"backup"="C:\\WINDOWS\\pss\\YearPlanner.lnkStartup"
"command"="C:\\Config.Msi\\45d6be7d.rbf "
"item"="YearPlanner"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\Services]


==== Startup Folders ======================

2014-07-07 05:10:27   933   -c--a-w-   C:\Documents and Settings\Manley\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk

==== Task Scheduler Jobs ======================

C:\WINDOWS\tasks\Adobe Flash Player Updater.job --a--c--- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe [01/01/2016 07:05 PM]
C:\WINDOWS\tasks\G2MUpdateTask-S-1-5-21-3715547672-2815350577-2860795748-1006.job --a--c--- C:\Program Files\Citrix\GoToMeeting\4062\g2mupdate.exe []
C:\WINDOWS\tasks\G2MUploadTask-S-1-5-21-3715547672-2815350577-2860795748-1006.job --a--c--- C:\Program Files\Citrix\GoToMeeting\4062\g2mupload.exe []
C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job --a--c--- C:\Program Files\Google\Update\GoogleUpdate.exe [08/28/2015 06:01 AM]
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job --a--c--- C:\Program Files\Google\Update\GoogleUpdate.exe [08/28/2015 06:01 AM]
C:\WINDOWS\tasks\Microsoft Windows XP End of Service Notification Logon.job --a--c--- C:\WINDOWS\system32\xp_eos.exe [02/25/2014 07:59 PM]
C:\WINDOWS\tasks\Microsoft Windows XP End of Service Notification Monthly.job --a--c--- C:\WINDOWS\system32\xp_eos.exe [02/25/2014 07:59 PM]

==== Firefox Start and Search pages ======================

ProfilePath: C:\Documents and Settings\Manley\Application Data\Mozilla\Firefox\Profiles\5tgucb05.default
user_pref("browser.startup.homepage", "http://www.google.com/");
user_pref("browser.newtab.url", "http://www.google.com/");
user_pref("browser.search.defaultenginename", "Yahoo®");
user_pref("browser.search.defaultenginename.US", "Google");
user_pref("browser.search.selectedEngine", "Yahoo®");

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{B728AB94-9BC7-49b7-B76A-422BB31B2FD0}"="C:\Program Files\ArcSoft\Media Converter for Philips\Internet Video Downloader\Plugin_FireFox" [05/13/2011 06:37 PM]

==== Firefox Extensions ======================

ProfilePath: C:\Documents and Settings\Manley\Application Data\Thunderbird\Profiles\ur2ez8pl.default
- Lightning - %ProfilePath%\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}

AppDir: C:\Program Files\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Documents and Settings\Manley\Application Data\Mozilla\Firefox\Profiles\5tgucb05.default
0E825131B6A1CEF0296AB8C479013600   - C:\Program Files\QuickTime\Plugins\npqtplugin.dll -   QuickTime Plug-in 7.7.5
96C20235B95A3B1FE3990A85792EB858   - C:\Program Files\QuickTime\Plugins\npqtplugin2.dll -   QuickTime Plug-in 7.7.5
80B8325BC286FA9903137A76739FF1CA   - C:\Program Files\QuickTime\Plugins\npqtplugin3.dll -   QuickTime Plug-in 7.7.5
C7364263F6C857517912CBA2CEACFE7C   - C:\Program Files\QuickTime\Plugins\npqtplugin4.dll -   QuickTime Plug-in 7.7.5
9158C99E368DE6406DEFD502C2D764D2   - C:\Program Files\QuickTime\Plugins\npqtplugin5.dll -   QuickTime Plug-in 7.7.5
4422583C6B82C4DC3463235920D091C7   - C:\Program Files\QuickTime\Plugins\npqtplugin6.dll -   QuickTime Plug-in 7.7.5
421CB2C1010522B3BF7C00725520B844   - C:\Program Files\Adobe\Reader 11.0\Reader\browser\nppdf32.dll -   Adobe Acrobat
005EBE4A4E6E9C9A7967F6
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 15, 2016, 07:54:59 AM
Hi!

When I paste the log, it looks complete.  When I post the log, it doesn't show in its entirety.  So, I've attached the .txt file. 

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 16, 2016, 02:11:20 PM
Thank you for uploading the file Novice77014

I will review the log and have a reply back for you for tomorrow :)
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 17, 2016, 03:04:41 PM

Hi Novice77014

(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/warning.gif) Windows XP end of support warning!

As 8th of April 2014 has passed, this Operating System is not longer supported by the Microsoft.
Any patches, updates or security releases are ceased for this System.
This is just an information for you if not aware.
My recommendation would be to start thinking about replacing it with some newer edition, like  Windows 7 or Windows 10.

(https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/warning.gif) No Resident Protection warning!

Always have one (and no more than one!) AntiVirus program, as the resident protection is absolutely a must-have on any Windows!
Nowadays we have plenty of free AV programs. This choice is up to you, but if I may recommend something, below you'll find two of my favorite ones:This is crucial for you, as I saw there's none AntiVirus program on your machine.

Please install one (and just one!) of the listed above or any other you'd like to have. It should be done before we will proceed any further.

Step 1

Advertising Center
EasyCleaner
Search Assist 
TweakBit PCSpeedUp
ZoneAlarm LTD Toolbar 


Step 2

We need to re-run Zoek

You can find instructions how to disable your security applications >>Here<< (http://www.bleepingcomputer.com/forums/topic114351.html) or >>Here<< (http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/490111-how-disable-your-security-applications.html)
Code: (auto:0) [Select]
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Babylon
C:\DOCUME~1\ALLUSE~1\APPLIC~1\Yahoo!
C:\Documents and Settings\Manley\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^Manley^Start Menu^Programs^Startup^PowerReg Scheduler V3.exe];r
{0633EE93-D776-472f-A0FF-E1416B8B2E3A};c
{6586d803-df30-46d3-a89a-4136c8571d45};c
{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E};c
{afdbddaa-5d3f-42ee-b79c-185a7020515b};c
services-list;
emptyalltemp;
emptyclsid;
standardsearch;

Step 3

We need to run a scan with MalwareBytes Anti-Malware

Please download Malwarebytes Anti-Malware (http://www.malwarebytes.org/products/) and save it to your desktop.


Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 18, 2016, 08:21:48 AM
Hi seedy21,

I'm a die-hard Windows XP lover.  I was aware that Microsoft no longer supported Windows XP...I just hadn't made up my mind to let it go.  I guess now is as good of time as any. :(1 

I went to the Microsoft Security Essentials webpage, but MSE is no longer available for Windows XP.  So, I went to the Avast webpage and downloaded the free version of the AV program.  It installed successfully, but when I ran the "Smart Scan," I got a blue screen and had to complete a forced shutdown on my computer.  When I  rebooted, I received a message about a "serious error."  The message stated a log had been created, but I didn't know where to find it.  What it did show was the following:

BCCode : 77     BCP1 : 00000001     BCP2 : 00000000     BCP3 : 00000000     
BCP4 : B6052C34     OSVer : 5_1_2600     SP : 3_0     Product : 256_1

and on another screen, it showed:

C:\DOCUME~1\Manley\LOCALS~1\Temp\WER8f0b.dir00\Mini011816-01.dmp
C:\DOCUME~1\Manley\LOCALS~1\Temp\WER8f0b.dir00\sysdata.xml

I will proceed with the instructions you provided, and post the logs from Zoek and MalwareBytes Anti-Malware.

Thanks again for your help.

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 18, 2016, 01:01:03 PM
Hi seedy21,

I began re-running Zoek.  A screen for TrendMicro HijackThis appeared in the middle of the Zoek script run, asking me to accept/not accept the Trend Micro End User License Agreement.  What should I do?  Was this a part of the script you wanted me to copy/paste into Zoek?

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 18, 2016, 10:27:47 PM
Hi seedy21,

The following took place before I re-ran Zoek.

I tried to uninstall the programs, as you directed, but I ran into some issues.

1. Advertising Center - I couldn't find this one on the list of programs to uninstall.  I performed a search on "My Computer."  All files that were found were sent to the Recycle Bin, and then deleted from the Recycle Bin.  (Not sure if this actually uninstalled the program; but I didn't know what else to do.)
2. EasyCleaner - Found and uninstalled.
3. Search Assist - Found and uninstalled.
4. TweakBit PCSpeedUp -  Found, but I received the following message when I tried to uninstall: Messages file "C:\Program Files\TweakBit\PCSpeedUp\unins000.msg" is missing. Please correct the problem or obtain a new copy of the program. So, I performed a search on "My Computer."  All files that were found were sent to the Recycle Bin, and then deleted from the Recycle Bin.  (Not sure if this actually uninstalled the program; but I didn't know what else to do.)
5. ZoneAlarm LTD Toolbar  - I couldn't find this one on the list of programs to uninstall.  I performed a search on "My Computer."  All files that were found were sent to the Recycle Bin, and then deleted from the Recycle Bin.  (Not sure if this actually uninstalled the program; but I didn't know what else to do.)

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 18, 2016, 10:33:55 PM
Hi seedy21,

Zoek finished running.  After that, I ran MBAM.  There were 13 potential threats, which were quarantined and then deleted.  My computer rebooted, but after I accessed the Applications Log in MBAM, I got another blue screen.  I had to perform a forced shutdown again.

My computer is running much slower now.  I'm not sure if things are getting worse on their own, or if I'm contributing to it.  I've attached the logs as requested.

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 19, 2016, 03:42:45 PM
Hi Novice77014,

I have looked at your MBAM logs and I cant see the threats you quarantined. Can you have another look and see if you can find the log with the threats in?

Your Machine will be running slower now that you have an Anti-virus software installed.



(https://sites.google.com/site/cannedfixes/eset-online-scanner/ESETOnline.png) Scan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here (http://www.bleepingcomputer.com/forums/topic114351.html).
Please visit ESET Online Scanner (http://www.eset.com/us/online-scanner/) website.
Click there Run ESET Online Scanner.
Please include this logfile in your next reply.
Don't forget to re-enable previously switched-off protection software!
If using Internet Explorer:
If using Mozilla Firefox or Google Chrome:
To perform the scan:
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 20, 2016, 06:41:34 AM
seedy21,

I think I found the MBAM log you initially requested.  Please see attachment.

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 20, 2016, 02:10:26 PM
Excellent. I will await your Eset Scan results.
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 21, 2016, 07:30:51 AM
Hi seedy21,

I've attached the ESET log. 

Just curious...if I purchase an AV program instead of opting to install a free version, would my computer speed increase?

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 21, 2016, 03:43:49 PM
Hi Novice77014,

That's looking better.

Can you tell me if you are still having issues with speed?

If regards to Paid for anti-virus, Im afriad you would have the same results. It is the real-time scanner that does make the machine run slower. You could try http://www.pandasecurity.com/uk/homeusers/solutions/free-antivirus instead of Avast as it is meant to be a lighter program.


Seedy21
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 22, 2016, 03:17:10 PM
seedy21,

I'm still having issues with the speed.  Not sure if it has something to do with any of the eight potentially harmful applications that were found when I ran ESET.

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 24, 2016, 01:59:05 PM
Hi Novice77014,

Sorry for the delay I have been ill for the last couple of days and only know feel well enough to get to a computer.

I don't believe the PUP will be causing the issue, but we will use another tool to double check

(https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png) Fix with AdwCleaner

Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode and save the file to your desktop.

Please include the contents of that file in your reply.



Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 24, 2016, 11:14:47 PM
seedy21,

No worries!  I'm really sorry to hear that you're under the weather.  I hope the worst is over, and that you'll be feeling well soon.  Thanks for helping me...I know you probably want to rest (and should be resting).

Well, the first time I began running AdwCleaner, I got another blue screen.  I had to complete a forced shutdown on my computer.  When I  rebooted, I was able to complete the scan.  The contents of the file are posted below:

# AdwCleaner v5.030 - Logfile created 24/01/2016 at 23:04:41
# Updated 17/01/2016 by Xplode
# Database : 2016-01-19.2 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : Manley - D58XWS91
# Running from : C:\Documents and Settings\Manley\Desktop\adwcleaner_5.030.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Documents and Settings\All Users\Application Data\Babylon
[-] Folder Deleted : C:\Documents and Settings\All Users\Application Data\Trymedia
[-] Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
[-] Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\jZip
[-] Folder Deleted : C:\Documents and Settings\Manley\Application Data\download Manager
[-] Folder Deleted : C:\Documents and Settings\Manley\Application Data\GrabPro
[-] Folder Deleted : C:\Documents and Settings\Manley\Application Data\ProgSense
[-] Folder Deleted : C:\Documents and Settings\Manley\Application Data\registry mechanic
[-] Folder Deleted : C:\Documents and Settings\Manley\Application Data\Yahoo!\Companion
[-] Folder Deleted : C:\Documents and Settings\Manley\Local Settings\Application Data\Conduit
[-] Folder Deleted : C:\Documents and Settings\Manley\Local Settings\Application Data\jZip
[-] Folder Deleted : C:\Documents and Settings\Manley\Local Settings\Application Data\Zoom_Downloader
[-] Folder Deleted : C:\Program Files\jZip
[-] Folder Deleted : C:\Program Files\SearchAssist
[-] Folder Deleted : C:\Program Files\Common Files\download Manager

***** [ Files ] *****

[-] File Deleted : C:\WINDOWS\system32\lavasofttcpservice.dll

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@checkpoint.com/FFApi
[-] Key Deleted : HKLM\SOFTWARE\4265477261706869630A
[-] Key Deleted : HKCU\Software\Classes\CLSID\{3CCC052E-BDEE-408A-BEA7-90914EF2964B}
[-] Key Deleted : HKCU\Software\Classes\CLSID\{61F47056-E400-43D3-AF1E-AB7DFFD4C4AD}
[-] Key Deleted : HKCU\Software\Classes\CLSID\{E2B98EEA-EE55-4E9B-A8C1-6E5288DF785A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CCC052E-BDEE-408A-BEA7-90914EF2964B}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{61F47056-E400-43D3-AF1E-AB7DFFD4C4AD}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E2B98EEA-EE55-4E9B-A8C1-6E5288DF785A}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{000123B4-9B42-4900-B3F7-F4B073EFC214}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7854F00C-DC77-477E-A10E-603F48442D3B}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{000123B4-9B42-4900-B3F7-F4B073EFC214}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E5C66DD8-308B-4A4F-AF0A-3D04F25B5343}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
[-] Key Deleted : HKCU\Software\jZip
[-] Key Deleted : HKCU\Software\PRODUCTSETUP
[-] Key Deleted : HKCU\Software\ProgSense
[-] Key Deleted : HKCU\Software\Yahoo\Companion
[-] Key Deleted : HKCU\Software\Yahoo\YFriendsBar
[-] Key Deleted : HKCU\Software\YahooPartnerToolbar
[-] Key Deleted : HKLM\SOFTWARE\Babylon
[-] Key Deleted : HKLM\SOFTWARE\jZip
[-] Key Deleted : HKLM\SOFTWARE\Tarma Installer
[-] Key Deleted : HKLM\SOFTWARE\Trymedia Systems
[-] Key Deleted : HKLM\SOFTWARE\Viewpoint
[-] Key Deleted : HKLM\SOFTWARE\W3I
[-] Key Deleted : HKLM\SOFTWARE\Yahoo\Companion
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\jZip
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ZoneAlarm LTD Toolbar
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Coupon Printer for Windows5.0.1.3
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\jZip
[-] Key Deleted : HKU\.DEFAULT\Software\Yahoo\Companion
[-] Key Deleted : HKCU\Software\Classes\jZip.file

***** [ Web browsers ] *****


*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [5625 bytes] ##########
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 24, 2016, 11:25:27 PM
seedy21,

I'm getting really nervous...not sure what's going on with my computer.  After I posted the log, I got yet another blue screen (the 4th one since January 18).  Could this be an indicator of a virus?

The Error Signature listed the following:

szAppName : firefox.exe     szAppVer : 43.0.4.5848     szModName : hungapp     
szModVer : 0.0.0.0     offset : 00000000

The Error Report Contents listed the following:

C:\DOCUME~1\Manley\LOCALS~1\Temp\WER1a60.dir00\firefox.exe.mdmp
C:\DOCUME~1\Manley\LOCALS~1\Temp\WER1a60.dir00\appcompat.txt

Any idea what's going on?

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 25, 2016, 02:08:07 PM
Hi Novice77014,

Don't worry about me let's try and fix your poorly computer  :)1.


I don't think it is a virus that is causing the issue, but you did install Avast on your machine. Is it still installed?

Adwcleaner has removed alot of PUP in the logs. It maybe worth un-installing Firefox and re-installing it so its a clean copy of the software.

(https://sites.google.com/site/cannedfixes/minitoolbox/51e15692b05a4-MiniToolbox.PNG) Scan with MiniToolBox

Please download MiniToolBox (http://download.bleepingcomputer.com/farbar/MiniToolBox.exe) by Farbar and save it to your desktop.

Please include the content of that file in your next reply.
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 27, 2016, 07:40:46 AM
seedy21,

Avast is still installed.  I will uninstall it, and install Panda Security.

If I uninstall Firefox, will I lose all of my bookmarks?  I have hundreds of sites bookmarked as favorites.  If so, how can I save them before uninstalling Firefox?

Also, the blue screens...should I be concerned about them?

I'll run MiniToolBox and post the log this evening.

Thanks!
Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 27, 2016, 02:18:38 PM
Hi Novice77014,

Thank you for the confirmation. Just because the blue screens started happening from when Avast was installed, I wonder if the issue is related to the program .


Regarding Firefox, you will need to back-up and restore your bookmarks. This link will tell you how to do this.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_backup-and-restore


Keep me updated and let me know if you still have the blue screen of death .


Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 28, 2016, 11:20:44 AM
seedy21,

I ran MiniToolBox, but there wasn't a .txt file named Result.txt.  There was a .txt file named MTB.txt.  Here are the results:

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Manley (administrator) on 28-01-2016 at 11:13:10
Running from "C:\Documents and Settings\Manley\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: Dell DXP051 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/28/2016 10:59:15 AM) (Source: COM+) (User: )
Description: A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{48EA6171-E080-40E1-B63D-824695EA2D6B}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/28/2016 10:59:10 AM) (Source: COM+) (User: )
Description: A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{3AA974FA-0C7A-4A8F-A441-024409342964}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/28/2016 10:59:09 AM) (Source: COM+) (User: )
Description: A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{37F715A7-DED5-4234-BB1C-6054F4CC83F0}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/25/2016 08:03:36 AM) (Source: COM+) (User: )
Description: A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{9A1906FA-C15D-41B0-90AC-5FD82763EF1D}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/25/2016 08:03:31 AM) (Source: COM+) (User: )
Description: A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{2B7BA801-BA77-444D-BC8D-26C9C923AB36}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/25/2016 08:03:29 AM) (Source: COM+) (User: )
Description: A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{2B2A2F19-9A6B-40B0-842B-A0EA00E29B2E}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp


System errors:
=============
Error: (01/28/2016 10:59:16 AM) (Source: Service Control Manager) (User: )
Description: The COM+ System Application service terminated unexpectedly.  It has done this 3 time(s).

Error: (01/28/2016 10:59:10 AM) (Source: Service Control Manager) (User: )
Description: The COM+ System Application service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (01/28/2016 10:59:09 AM) (Source: Service Control Manager) (User: )
Description: The COM+ System Application service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.

Error: (01/28/2016 10:59:06 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

Error: (01/28/2016 10:59:06 AM) (Source: Service Control Manager) (User: )
Description: The IE Search Set service hung on starting.

Error: (01/28/2016 10:57:39 AM) (Source: Service Control Manager) (User: )
Description: The adfs service failed to start due to the following error:
%%2

Error: (01/28/2016 07:51:37 AM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.3 on the
Network Card with network address 0013721334BD.

Error: (01/27/2016 05:01:08 AM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.3 on the
Network Card with network address 0013721334BD.

Error: (01/25/2016 08:04:00 AM) (Source: System Error) (User: )
Description: Error code 1000007e, parameter1 c0000005, parameter2 b9f4fd9c, parameter3 ba507828, parameter4 ba507524.

Error: (01/25/2016 08:03:37 AM) (Source: Service Control Manager) (User: )
Description: The COM+ System Application service terminated unexpectedly.  It has done this 3 time(s).


Microsoft Office Sessions:
=========================
Error: (01/28/2016 10:59:15 AM) (Source: COM+)(User: )
Description: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{48EA6171-E080-40E1-B63D-824695EA2D6B}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/28/2016 10:59:10 AM) (Source: COM+)(User: )
Description: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{3AA974FA-0C7A-4A8F-A441-024409342964}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/28/2016 10:59:09 AM) (Source: COM+)(User: )
Description: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{37F715A7-DED5-4234-BB1C-6054F4CC83F0}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/25/2016 08:03:36 AM) (Source: COM+)(User: )
Description: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{9A1906FA-C15D-41B0-90AC-5FD82763EF1D}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/25/2016 08:03:31 AM) (Source: COM+)(User: )
Description: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{2B7BA801-BA77-444D-BC8D-26C9C923AB36}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp

Error: (01/25/2016 08:03:29 AM) (Source: COM+)(User: )
Description: SUCCEEDED(hr)

Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{2B2A2F19-9A6B-40B0-842B-A0EA00E29B2E}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: f:\xpsp3\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.702 shp


========================= Devices: ================================

Name: Visioneer RoadWarrior 3
Description: Visioneer RoadWarrior 3
Class Guid: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
Manufacturer: Visioneer Incorporated
Service: StillCam
Device ID: ROOT\IMAGE\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Cisco Systems VPN Adapter
Description: Cisco Systems VPN Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Cisco Systems
Service: CVirtA
Device ID: ROOT\NET\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 2046.09 MB
Available physical RAM: 1371.77 MB
Total Virtual: 3938.18 MB
Available Virtual: 3477.7 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:228.13 GB) (Free:147.49 GB) NTFS

========================= Users: ========================================

User accounts for \\D58XWS91

Administrator            ASPNET                   Guest                   
HelpAssistant            Manley                   SUPPORT_388945a0         

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini011816-01.dmp
C:\WINDOWS\Minidump\Mini012416-01.dmp
C:\WINDOWS\Minidump\Mini012416-02.dmp
C:\WINDOWS\Minidump\Mini012516-01.dmp

**** End of log ****

Please advise of next steps.  Thanks so much!

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on January 31, 2016, 06:16:50 AM
Hi Novice77014,

Can you tell me if you are still having any Blue Screen of Deaths since we removed Avast?

Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on January 31, 2016, 05:44:36 PM
seedy21,

No, I haven't had any blue screens since removing Avast and installing Panda Security.

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on February 01, 2016, 03:27:57 PM
Hi Novice77014,

Great News! How is the machine running now?
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on February 01, 2016, 06:42:44 PM
Hi seedy21,

It appears to runs faster now.

Novice77014
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: seedy21 on February 02, 2016, 02:56:47 PM
Hi Novice77014


Excellent news! Good Job  :t

If you have no further problems you can uninstall the tools we have used and follow this advice :-

Remove Tools Used :

Clean up with Delfix
Download "Delfix by Xplode" (http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/9-delfix) and save it to your desktop.

    If you are using Vista or higher, please right-click and choose run as administrator
    Make Sure the following items are checked:   
Now click on " Run " and wait patiently until the tool have completed.

The tool will create a log when it has completed. We don't need you to post this.

Make Sure Automatic Updates Are Turn On :

Turn On  Automatic Updates

1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them


Make your Internet Explorer more secure:

Finally I would highly advice you to read this topic Best Practices for Safe Computing - Tips to protect yourself against malware infection (http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/)

If you have any problems you know where we are :)
Title: Re: [Solved] Dell XPS 400 is running Extremely Slow!
Post by: Novice77014 on February 02, 2016, 10:30:26 PM
Hi seedy21,

I downloaded Delfix to delete the removal tools.  I also checked the security settings on Internet Explorer.  Thanks so much for all of your help.  It's been a pleasure working with you.  Take care!

Novice77014 :w2