Office Depot rigged PC malware scans to sell unneeded $300 tech support

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Offline Bugbatter

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H/T bamajim

Office Depot and its software supplier have to pay $35 million toward refunds.

Office Depot and a partner company tricked customers into buying unneeded tech support services by offering PC scans that gave fake results, according to the Federal Trade Commission. Consumers paid up to $300 each for unnecessary services.
https://arstechnica.com/tech-policy/2019/03/office-depot-tricked-people-into-buying-pc-support-with-fake-virus-scans/

Microsoft MVP Consumer Security 2006-2016
Microsoft Windows Insider MVP 2016-

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Offline Hoov

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This is no different than when someone gets a phone cal purporting to be from Microsoft telling your your computer is infected and offering you a maintenance contract. Actually I think what Office depot is doing is worse, because they can judge the customer in person and decide if they are vulnerable to the scam.  Deplorable.

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Offline Bugbatter

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Have you ever stood in Best Buy as they told a customer that they needed to buy an anti-virus along with their new computer?  They also piled on SpyHunter for anti-spyware. I got so angry one day that when the sales associate wasn't looking I told the customer that Windows already has an AV. The customer looked at me as if I was crazy and bought the whole stack of stuff.

Microsoft MVP Consumer Security 2006-2016
Microsoft Windows Insider MVP 2016-