Two-factor via your mobile phone – should you stop using it?

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Justin Williams, an iOS code jockey based in Denver, Colorado, said someone was able to dupe an AT&T support tech into assigning his account to a new SIM card and phone – despite the miscreant not knowing the security code connected to the account. In other words, the criminal was able to persuade the US cell network's rep into making substantial changes to his account without the code, we're told.

http://www.theregister.co.uk/2017/07/10/att_falls_for_hacker_tricks/
https://nakedsecurity.sophos.com/2017/07/11/two-factor-via-your-mobile-phone-should-you-stop-using-it/

Microsoft MVP Consumer Security 2006-2016
Microsoft Windows Insider MVP 2016-