Author Topic: Cannot Access Any Files on MicroSD Card  (Read 130 times)

Offline Novice77014

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Cannot Access Any Files on MicroSD Card
« on: November 28, 2017, 12:35:38 AM »
Hello!
I am in desperate need of assistance.  I have an EMTec 16GB MicroSD card that I have hundreds of very important files on.  I use an HP Stream to access the files from my MicroSD card, so I have to use an adapter (Kingston Technology MicroSD Adapter).  I started receiving the following message, when I try to access any of my files: You need to format the disk in drive E: before you can use it.  Do you want to format it? Each time I've seen this message, I've selected "Cancel." (See SD Issue 1 picture) However, I'm not sure how long this message has been displaying.  I've been on vacation, and my husband and daughter have also used my computer.  When I access the MicroSD card's properties, it shows (by color) that all of the space on the drive is "Used Space."  However, it shows "0 bytes" for "Used Space" and "Free Space." (See SD Issue 2 picture) I've tried opening another adapter, accessing the information from the card on another computer, and inserting the MicroSD card into a MicroSD drive (so I wouldn't have to use the adapter).  It's not the adapter; it's definitely the MicroSD card that is prompting this message. I know this sounds a bit far-fetched, but my entire career (for the past two years), has been saved to this MicroSD card.  I really need to retrieve these files, if at all possible.  Any help would be greatly appreciated.

Offline Hoov

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Re: Cannot Access Any Files on MicroSD Card
« Reply #1 on: November 28, 2017, 08:09:32 AM »
First thing to do is to try another computer and reader. And just as an FYI MicroSD cards are not a good permanent storage option, you should always have backups. Even the hard drive in your computer should be backed up elsewhere.

If the other computer and reader don't work, then you can try several things. They have already been written about so I will give you the links instead of rewriting them.

https://www.easeus.com/data-recovery/card-recovery-software/micro-sd-recovery.htm
https://www.howtogeek.com/206119/how-do-you-recover-data-from-a-microsd-card-that-cannot-be-read/
https://www.powerdatarecovery.com/sd-card-recovery/

You may want to read all three before you start the process. Depending on your exact problem, your solution may vary.

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Offline Novice77014

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Re: Cannot Access Any Files on MicroSD Card
« Reply #2 on: November 30, 2017, 04:46:05 AM »
Hi Hoov,

So, I did check the file recovery tools message board, and I tried some of the recovery tools suggested (before posting my issue).  I ran into problems with TestDisk and PhotoRec; I don't know how to navigate through the program.  I guess I should have posted this to begin with, but...well, I just figured other suggestions would be offered.  I'm open to try anything, but I guess my lack of "know-how" may prevent me from being able to follow though.

Novice 77014

Offline Hoov

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Re: Cannot Access Any Files on MicroSD Card
« Reply #3 on: November 30, 2017, 10:54:25 AM »
I will try and get you some better instructions this afternoon. I may have to go out and act as a safety observer for a guy climbing a tower to get my internet connection fixed. So it may not bill till this evening.

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Offline Novice77014

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Re: Cannot Access Any Files on MicroSD Card
« Reply #4 on: November 30, 2017, 09:44:15 PM »
Hi Hoov,

I sincerely appreciate it!

Novice77014

Offline Hoov

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Re: Cannot Access Any Files on MicroSD Card
« Reply #5 on: December 01, 2017, 03:20:09 AM »
Sorry I did not get the instructions as I said, yesterday went crazy. I just remembered I said I would get them for you. Please take a look at the two pages below and see if that will help you enough to be able to help you run those programs.

http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step
http://www.cgsecurity.org/wiki/PhotoRec_Step_By_Step

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Offline Novice77014

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Re: Cannot Access Any Files on MicroSD Card
« Reply #6 on: December 08, 2017, 01:12:25 AM »
Hi Hoov,

I believe I was able to recover all of the files.  Thanks so much for your help!  You've helped me out of another sticky situation.  Take care!

Novice77014

Offline Hoov

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Re: Cannot Access Any Files on MicroSD Card
« Reply #7 on: December 08, 2017, 03:05:45 PM »
Outstanding. Going forward remember to treat your SD cards just like a hard drive. Make sure to keep them backed up on some other media. Also, I would format those cards using the industry formatter. https://www.sdcard.org/downloads/formatter_4/

Former Consumer Security MVP
2011-2014

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