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SpywareHammer Malware Removal Forums => Post Here for Malware Removal ... => Topic started by: smills03 on July 13, 2018, 07:26:51 PM

Title: Page redirect after download click
Post by: smills03 on July 13, 2018, 07:26:51 PM
I am getting a redirect to a new tab that either is always wanting to upgrade adobe flash player or it goes to a sex site.  What are your thoughts?  If I need to run hijack this, what is the current version?

Thanks for your assistance.

Steve
Title: Re: Page redirect after download click
Post by: Bugbatter on July 14, 2018, 05:57:40 AM
Hello Steve,

You don't need to download HijackThis.
Please download Malwarebytes version 3 from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/ (https://www.malwarebytes.com/mwb-download/thankyou/)

Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions....

When the install completes and is updated do the following:

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the "Scan Now" tab......

When the scan completes deal with any found entries...

To access the log from Malwarebytes do the following:


After doing that one of the helpers will be able to assist you better.

Title: Re: Page redirect after download click
Post by: smills03 on July 16, 2018, 08:12:16 PM
Here is my Malwarebytes scan log

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/14/18
Scan Time: 5:56 PM
Log File: 7f950a76-87c1-11e8-83ab-74867a597386.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.391
Update Package Version: 1.0.5903
License: Trial

-System Information-
OS: Windows 10 (Build 17134.165)
CPU: x64
File System: NTFS
User: BETTYSPC\Betty

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 316728
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 56 min, 2 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Generic.Malware/Suspicious, C:\USERS\BETTY\APPDATA\LOCAL\ANYPROTECTSCANNERSETUP.EXE, Quarantined,

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
________________________________________
Title: Re: Page redirect after download click
Post by: Hoov on July 17, 2018, 06:37:30 AM
My name is Hoov and I will be helping you with your problem. Can you tell me what browser you use? Also can you try a different web browser and see if you get redirected with that one as well.
Title: Re: Page redirect after download click
Post by: smills03 on July 17, 2018, 07:33:07 PM
I have Mozilla Firefox (current version)  I also MS edge.  It did not redirect with MS edge.  It must be something in Firefox

I will be out of town until Thursday evening.  I will sign on Thursday night and take you next step of assistance.
Title: Re: Page redirect after download click
Post by: Hoov on July 21, 2018, 06:25:19 PM
Sorry I missed your reply.  Start Firefox in safe mode following the instructions in the link below. Let me know if you still get redirected.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Title: Re: Page redirect after download click
Post by: smills03 on July 22, 2018, 05:36:58 AM
Hoov, thanks for the response.  over the past day or so I was able to refresh Firefox and the problem is now gone.  I appreciate your assistance and have always had good results from this site.  Once you suggested to use another browser, it became clear to me that Firefox was the issue.  Refeshed and saved all favorites, ects.

Again,thanks for your assistance.

Steve
Title: Re: Page redirect after download click
Post by: Hoov on July 22, 2018, 06:25:59 AM
You are welcome.