Author Topic: The video driver has failed to initialize  (Read 2054 times)

Offline Lura

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The video driver has failed to initialize
« on: March 18, 2015, 05:56:07 PM »
Hi.

The message above is the message I first received.

Now the error appears to be 0xc00000e9.  I had unplugged the printer and the mouse, the only things attached to my Lenovo R61i laptop.

If I just turn the computer on and don't do anything, I get a blue screen that says:

Recovery

There was a problem with a device connected to your PC

An unexpected I/O error has occurred.

File: \Boot\BCD
Error code: 0xc00000e9

I also cannot boot from a disk.  I get the same blue screen with the message above on it.
 
Any suggestions?  Any help would be appreciated.

Lura



Offline Hoov

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Re: The video driver has failed to initialize
« Reply #1 on: March 18, 2015, 07:00:19 PM »
How old is your laptop?

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Offline Lura

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Re: The video driver has failed to initialize
« Reply #2 on: March 19, 2015, 12:22:28 PM »
I bought it in 2008.

Lura

Offline Hoov

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Re: The video driver has failed to initialize
« Reply #3 on: March 19, 2015, 03:00:44 PM »
From what I can find out your BIOS has had the HD type changed from SATA to PATA or ATA. Do you know how to get into your BIOS and pull up the information about your harddrive?

Have you ever changed the battery for your BIOS? You may need to.

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Offline Lura

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Re: The video driver has failed to initialize
« Reply #4 on: March 19, 2015, 05:18:23 PM »
Hi Hoov.

Thanks for helping me.  I can get into the BIOS.  Under Config, it says Serial ATA (SATA).  What other information do you want?

Lura

Offline Lura

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Re: The video driver has failed to initialize
« Reply #5 on: March 19, 2015, 05:19:53 PM »
HI Hoov.

I've had work done on the laptop in the past, but I don't think I've ever changed the battery.

Lura

Offline Hoov

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Re: The video driver has failed to initialize
« Reply #6 on: March 19, 2015, 05:41:05 PM »
Can you give me the model number of the harddrive? Also it is possible the harddrive is starting to fail, make sure to backup all your personal information before this happens.

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Offline Lura

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Re: The video driver has failed to initialize
« Reply #7 on: March 20, 2015, 01:06:08 PM »
Hi Hoov.

I found a system-unit serial number.  It is XXXXXXXX.  There is also a system board serial number.  It is VF10X7CF2ZM.

I would LOVE to back up my personal files but how can I do that when I cannot boot the computer?  This is something I don't know how to do.  If you can help me with that, that would be wonderful.

Lura
« Last Edit: March 20, 2015, 05:07:42 PM by Hoov »

Offline Hoov

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Re: The video driver has failed to initialize
« Reply #8 on: March 20, 2015, 05:09:44 PM »
Sorry about telling you to backup your files. Sometimes I get tunnel vision and don't see the beginning problem. If this fix doesn't work, I will explain to you how to do the backup if it is possible.

Go back into the BIOS. When it shows the description of the harddrive it should give you a model number. Or does the BIOS not even recognize the harddrive is even installed?

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Offline Lura

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Re: The video driver has failed to initialize
« Reply #9 on: March 20, 2015, 07:29:51 PM »
Okay, Hoov, I think I found it:

HITACHI HT5541612J95A00  3

Thanks again!
Lura

Offline Hoov

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Re: The video driver has failed to initialize
« Reply #10 on: March 20, 2015, 08:29:08 PM »
Will the computer boot to safe mode?
Do you have access to another computer that can burn a DVD and do you have a blank DVD?

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Offline Lura

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Re: The video driver has failed to initialize
« Reply #11 on: March 20, 2015, 10:40:05 PM »
Hi Hoov.

The computer will not boot to safe mode.  I have a netbook that I can attach a CD ROM to,  and I can find a CD, not necessarily blank.

Thanks.
Lura

Offline Hoov

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Re: The video driver has failed to initialize
« Reply #12 on: March 21, 2015, 07:57:30 AM »
The error code that is coming up seems to be referring to your harddrive. So it needs to be checked out. I need you to get a copy of the Ultimate Boot CD and burn the image to a disc (Don't just burn the file). If you don't know how to do that there is a tool called imgburn that can do it easily. There are guides on the website, but it is literally a couple of mouse clicks. Once you have the UBCD, you need to set your computers BIOS to boot from the CD first. Then stick in the disc and boot to it. Once you have booted to it, in the /HDD/Diagnosis there is a tool called Drive Fitness Test, you need to run that and scan your harddrive and see if there are any problems.

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Offline Lura

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Re: The video driver has failed to initialize
« Reply #13 on: March 21, 2015, 03:30:29 PM »
Hi Hoov.

In the BIOS, there is an option called HDD diagnostic program.  When I enter that option and choose Main hard disk drive, the computer tries to read the drive.  I have tried it several times.  I always get the same message.  Error code 0000: Read verification failed.

Also, when I first turn on the computer, I get a list of options.  The BIOS is F1, but F11 is a diagnostic program.  If I hit F11, I get a blue screen and then it goes to Lenovo's Rescue and Recovery initial screen and just sits there.

The last option is F12.  Boot from a temporary device or something like that.  If I choose that option and put in my 8.1 Windows disk, it does go to the little blue four-paned window.  (This is the first time I have tried this.)  It has been "thinking" for a long time.  I'm inclined to let it "think" for awhile.  What do you think?

Lura


Offline Lura

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Re: The video driver has failed to initialize
« Reply #14 on: March 21, 2015, 03:46:03 PM »
Hi Hoov.

Well, it did go to the Windows 8.1 program after hitting F12 and waiting a few minutes, but instead of install, I chose Repair my Computer.  It is doing something but I have no idea what, however the disk light is either lit all the time or periodically lit, so I think that the program is trying to repair my computer.  Shall I just leave it on?

Lura