try to go to mail.yahoo.com - it sends me to guce.yahoo.com

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Offline kitybab7

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Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #15 on: December 24, 2018, 01:14:11 AM »
Friday night - THANX! ! ! ! !     tried it with the ethernet plug into the side of the PC . . . . . . still get the message 'cannot update the virus signature database  --  make sure your computer is connected to the internet'  ????????  other thoughts ???????  THANX

Just thought i'd repeat my question from Friday 12/21 . . . . . I know its the holidays . . . . . look forward to hearing back from you - THANX

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Offline Hoov

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Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #16 on: December 24, 2018, 05:47:00 AM »
Sorry about the picture, the forum must have removed it.  And apologies for missing your last post, I have been crazy busy. For trying to fix the connection issue, lets reset the winsock.

In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.

At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.

Now try the scan again.

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

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Offline kitybab7

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Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #17 on: January 02, 2019, 08:16:49 PM »
SORRY to be so slow . . . . Christmas, Santa Claus and all of that! ! ! ! ! ! !

Got the scan to run last night . . . I let the software handle the 2 threats it found and it appears that everything is resolved! ! ! ! ! ! !  I can get to email again, run MOZY all websites seem to work again, etc! ! ! ! !   I'll monitor for a few days and report back! ! ! ! !

THANX for your help - GOOD  job

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Offline Hoov

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Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #18 on: January 02, 2019, 08:40:49 PM »
You are welcome

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

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Offline kitybab7

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Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #19 on: January 08, 2019, 08:20:45 PM »
It's been a week since I last reported and everything is working GREAT . . . . I believed you have fixed it . . . . . THANX a bunch - FINAL report

THANX again