Bogus Anti-virus

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Offline johnmac150

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Bogus Anti-virus
« on: May 27, 2012, 10:16:35 AM »
Hello

My wife clicked a lnik in an e-mail which took her to a site which pretended to scan computer and then warned that PC had multiple viruses. Dialogue box appeared with an option to download and save a removal tool and she clicked "Save".  a file called "setup.exe" was saved to Downloads folder. She didn't run it.

I am concerned that "Save" option may also have run executeable and infected PC with malware. My biggest fear is spyware that may be logging security details.
I have scanned PC with Sophos and also downloaded and run Macaffee Stinger and Microsoft Safety Scanner. They both found some old malware but nothing recent. Is there anything else I should do or am I being paranoid?

John

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Offline PCBruiser

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Re: Bogus Anti-virus
« Reply #1 on: May 27, 2012, 11:03:47 AM »
Not paranoid at all, you are likely completely right, and we can help.  This type of malware exploit is very common.  Please follow all the instructions here:  [NEW Instructions!] What Do I Do First? and start a new topic in our Post Here for Malware Removal ... board.  One of our fully trained malware removal specialiasts will assist you shortly.  Do not post any logs to this topic, they will be ignored.  And, do not do anything else other than what the instructions request you do.
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