Author Topic: [Inactive] Dell Inspiron taking up to a minute to load IE 9 and freezing  (Read 5882 times)

Offline seedy21

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Hi nbushell

You can post the contents of the log at www.pastebin.com and then post me the Web Address when it has finished uploading.

The Web Address will look something like http://pastebin.com/e0fuGFxg
“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

Offline nbushell

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Seedy21,

Here is the address...

http://pastebin.com/wpdpxhhx

Offline seedy21

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Hi nbushell

We need to look in Device Manager

Click on Start, then select Control Panel
Click System and Maintenance and click on Device Manager

I need you to look in Device Manager and note down any Devices which have  a yellow or red "bang". If you can, please take a screen shot to show how many Devices have a yellow or red "bang". If you right click the Device and then click Properties, please note down the Device Status, Device Type and Manufacturer

“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

Offline nbushell

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  • Posts: 33
Seedy21,
Here are my results from Device Manager.  I had to use 3 screen shots.
I attached the files.

The 6to4 adapters all said this "device cannot start."

Under Portable devices the USB HS-cards said "cannot initialize drive."

Thanks

Offline seedy21

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Hi Nbushell,

Sorry for the delay.

Step 1

Looks they was an Error with SFC command . Please can you post the contents of this file:-

C:\Windows\Logs\CBS\CBS.log

Step 2

I would like you to Disable IPv6

Go to Start and right click on Network and then click Properties.

Network and Sharing Center window will appear, after that click Manage network connections.

Network Connections window will appears. Here you can right click Local Area Connectionand click Properties.

untick Internet Protocol Version 6 (TCP/IPv6) and click OK.

Please restart the computer then test your machine again.

“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

Offline nbushell

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Hi,
I disabled Ipv6, but it is still locking up. (It locked up when I was trying to post this.)

Sorry each time I try to post the CBS.log it locks up.  I will have to try it tomorrow when I have more time to fight with it!


Offline nbushell

  • Bronze Member
  • Posts: 33


Seedy21,
I still can't get it upload or attach it. I think it is too big,
says it is19.4 MB (20,398,216 bytes)

nbushell

Offline seedy21

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Hi Nbushell,

Can you paste the it onto Pastebin and post the link in your next reply.
“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

Offline nbushell

  • Bronze Member
  • Posts: 33

Seedy21,

Pastebin won't take it either. A box comes up saying "Pastebin is not responding" I click
recover webpage, which it does but when I try to paste again it does the same thing.

N.

Offline seedy21

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Hi Nbushell,

Please upload the file to File Dropper and paste the URL it gives you in your next reply.

“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

Offline nbushell

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  • Posts: 33

Hi Seedy21,

Here is the URL.

http://www.filedropper.com/cbs_1

n.bushell

Offline seedy21

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Hi Nbushell

Im sorry for the delay I am waiting for some collueges to have a look at the log you have uploaded to get a second option on it.

I would like you to try your machine in Safe Mode with Networking.

  • Turn your computer off through Shut Down.
  • Wait a few seconds, then turn it back on.
  • Once your computer's manufacturer logo (eg. 'ACeR') starts to show, start pressing the F8 key repeatedly.
  • Keep pressing it until the Windows Advanced Options Menu loads up.
  • Make sure 'Safe Mode with Networking' is selected, navigate to it by using the arrow keys.
  • Press enter, and your computer will start booting into Safe Mode.
Please try IE and Firefox and let me know how it performs.

“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

Offline seedy21

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Topic re-opened at Original Poster request.

Hi Nbushell

Can you give me an update about the machine please?

Next....

Click on the start button then all programs, then accessories and then click on Command Prompt . Then type in findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >cbs.txt and hit enter. Once that is done (should take seconds) type in cbs.txt and hit enter. Copy the text and paste it up .
“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

Offline nbushell

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  • Posts: 33

Speedy21,
Thanks for reopening. It is running exremely slow and tonite I had to run it in safe mode
which is also slow but does not lock up.

When I tried to follow the instructions, it did not work.  When i am in command prompt the directory is c:\users\cece\  should I be at the main c: prompt?

Thanks

Offline nbushell

  • Bronze Member
  • Posts: 33

Seedy21,
This is what happens when I go to the command prompt and input the instructions.


Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\CeCe>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >cbs.txt
FINDSTR: Cannot open C:\Windows\logs\cbs\CBS.log

C:\Users\CeCe>cd\

C:\>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >cbs.txt
Access is denied.

C:\>