Author Topic: [Inactive] Disappearing background, unresponsive explorer, other issues  (Read 12101 times)

Offline whitescruffydog

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Uuuuhhhh...  I'm not sure where the rest of the replies went...?  Or my next set of directions...?

There was a second page, right?  I didn't imagine it?

I already sent the event logs? (Twice, right?)

I am so confused.

Offline Hoov

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There was a problem with the forum software yesterday morning. Some posts were lost. Can you resend the second event viewer logs?

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Offline whitescruffydog

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Okay yeah sure.
I just wanted to make sure I wasn't imagining things.  These are the original second ones, if you want brand new ones, let me know.

Offline Hoov

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From your event viewer logs it looks like everything is cleared up. Are you having any problems. About how often did the errors crop up before?

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Offline whitescruffydog

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They were sporadic, honestly...  Sometimes I had problems in consecutive days, and other times I went weeks without. 

I haven't had problems since a few days before I first posted here, so I don't know if they're just in hiding (like your tire scenario) or if they're cleared up...  In the least, I'm glad we found problems to fix. 

Offline Hoov

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I will leave this thread open for a three weeks or so. If you have not had a problem by then, we will do some cleanup and call it good.  How does that sound?

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Offline whitescruffydog

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That will be great, thank you, Hoov.


This is unrelated, but if I may ask, how did you get into doing this?  I quite frankly find it fascinating...  I'm currently studying Computer Science, is there any overlap between these subjects that you know of?

Offline Hoov

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Many many moons ago when I got my first broadband connection (satellite) and most people were still using dialup and BBS were still popular, I was told I needed to get a firewall. Thru BBS's and newsgroups I found people willing to teach me what I needed to know, why I needed it, and how it all worked. Then shortly after I had my protection up and running, I was reading a newsgroup and someone asked a question that days before I had asked and this person was being ignored. So I jumped in and explained what I had been taught. And it made even more sense that it did before. I gained insight into what I was explaining. I was hooked. I spent the next couple of years teaching and helping people with Firewalls. Then I got involved in CastleCops. I ran the ZoneAlarm Firewall board on the forum. I was also asked if I wanted to learn Virus Removal techniques to help more people. (This has evolved over the years as different types of malware have come down the pike, I learned pre Rootkits.) Soon I was helping people do that. And then I got involved in PIRT, which was involved in taking down phishing sites. About a year later CCSP shut down and I found my new home here.

That explains the steps in getting here. But there is also a why behind it all. I am a disabled Vet. My disability involves lots of pain. A while back I had sunk to a very dark place and almost quit helping anyone. But I got involved in helping a very nice elderly lady. Once we got her computer cleaned up and secure, I asked her if she had any more questions or concerns and that started a very long exchange between the two of us. During this exchange I found myself coming out of the dark. I really threw myself into helping people with their computers.

As for computer science and overlap, to be honest I have no clue. I did go to school for a while for Electronic Engineering. But due to financial problems, I had to drop out. I went into the Navy and got into Avionics. Then when I got out, I did the same thing in the civilian world. Then I was forced into retirement by my disability and started in on computers. I can tell you exactly how a computer works all the way down to the atomic level, but I have never taken a class on computers, at least not since a Turbo Pascal class I had in high school. All the computer knowledge I have I learned online, either with someone teaching me, or by doing research myself. But there is one thing that I do that not many people do well. I am a troubleshooter. That does not sound like much until you think what it is. I can take all the different aspects of computers, throw it into a bowl and help you fix it.  Problems that are pure malware can be a bugger to fix, but when you throw OS issues, hardware issues and operator issues all into the pot, it can be very hard to figure out the problem. As an example I received a call one day, this computer was having serious problems. Turned out that malware was part of the problem, and operator errors were also at fault, but the one issue that really threw a wrench into the problem was the computer was living on a carpeted floor. This carpet would actually pick up a static charge from the airflow from the heating and cooling system and push it thru the computer to the ground in the outlet. This was causing a fairly large issue. It was the hardest part to figure out the cause of. The fix was easy, just put the computer on a piece of wood, problem solved.  Most people are good with one area of computing, and schools are partly at fault. They are specializing way to much.

If you want to get into this area, you need to keep an open mind and have a thirst for knowledge. Computer Science may be a start, but you need to learn networking, hardware (you can skip particle theory), software (you need to know intuitively how programmers do things so you can open a strange program and figure out how to work it) and I hate to say it, but you really need to study people. Most users don't know how to describe what they are seeing, or even know enough to realize they need to be looking for things. You have to be able to read something that someone wrote and put yourself into their chair and figure out what they are seeing. You have to then be able to take the instructions that you need them to do and convert it tom something they can follow. Even then you will be in danger of trying to help someone who spends six months sticking a DVD into a CD drive and trying to get it to work, not realizing there is a difference between a DVD and a CD (actually happened to me).

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Offline whitescruffydog

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Oh, wow!

(Please don't take this negatively.  It's all I could think of and I had to stand here for about ten minutes before finding a way to reply better.)

I never expected to get such a reply from you...  I can feel from the paragraphs just how much you're truly into what you do...

Before I even posted here, (OutLook ate the e-mail saying my registration was approved... >.>) I was looking through these forums and even just skimming through I could see how thorough, patient, and active you were with your replies...

I, quite frankly, thought you were awesome.  That thought has only intensified in the interactions we've had.  It is an honor getting to talk to someone like you.

Right now, I have a lot to learn, and I'm not blind to it.  I really only have any experience with Java and C++, though I'm trying to expand into Python and HTML.  I remember competing in HSCTF and it was talking about SYN Floods (That may have been picoCTF...I don't remember) and CLIs and I was basically "i have no idea what i'm doing :)"

I feel like I shouldn't be talking about this or taking up your time...so...I guess we'll just see where things go.

Offline Hoov

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This forum is here for people to ask questions. The staff here all have their specialty. Some of what these people talk about is totally greek to me. If you have a question, just ask. And if the staff here does not answer, there are many users that may be able to answer the question. That is what a community like this is all about. Helping each other.

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Offline whitescruffydog

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Alas, all is not well...  just now, not even two minutes prior to writing this, my background decided to disappear, in the same manor as described previously...  Behind any icons that I hovered over, and anywhere that I drug...  I managed to catch a screenshot of the 'glitch' in action, if that would help any.  Again, explorer is not responding.

I'm not sure if I'll be able to keep the problem ongoing until I get a reply, but I'll do my best so we can test while it's occurring...

Offline Hoov

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Please attach the screenshot.

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Offline whitescruffydog

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There are two pictures.  The top one shows the background, originally Erik (Magneto) and my schedule, disappearing in some places, behind the icons that were hovered over, and various other places, such as the bottom right corner, where I drug the background (as if intending to select several icons).

The bottom shows, after saving the first one, where the whole background has disappeared, and an explorer (I clicked on the file library) unresponsive.  Explorer gets as far as shown, then refuses to load any further.  I can minimize and move the window, but it will not close out. 

I ended up restarting Windows Explorer via Task Manager, which is actually a surprisingly easy and fast way to fix the issues shown, though I'd still like a permanent solution, especially if there are problems in the background, as you believe.

Offline Hoov

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OK, I am starting to get a glimmer. I will be back after supper, I want to think on this a bit.  I do have one question. When the computer gets into the state like the top picture, what happens if you drag those icons that are select, to a different location? Does the image return?

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Offline whitescruffydog

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I don't believe that I've tried it, but the other experiences I had are telling me that the path they're moved in would merely disappear as well.