Author Topic: [Inactive] Disappearing background, unresponsive explorer, other issues  (Read 11748 times)

Offline whitescruffydog

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I finally got the computer to boot from the drive, and it came up as a white screen that said "Avira Rescue System in English" and another choice in German. After hitting enter, the screen went white and isunresponsive.   I'm currently on my phone.    The led on the flash drive is blinking like it is working, though.

Offline whitescruffydog

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I ended up shutting down by holding down the button. 

I rebooted, and the same thing occurred, so I rebooted and removed the drive.

Waiting for further instructions, on the computer.

Offline Hoov

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Curious. Try the Kaspersky Rescue USB.

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Offline whitescruffydog

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Should I find another USB, or just reformat this one?

Also, another computer, or can I just use this one to make the USB?

Offline Hoov

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Used the same USB and the same computer is fine, unless you suspect it is infected. IF this doesn't work there is another bit more intrusive procedure we can do, but it not free. You would need to purchase an adapter. But try Kaspersky first.

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Offline whitescruffydog

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I haven't changed anything in the BIOS (since booting Avira) and after completing the Kaspersky Rescue USB writer I cannot get it to boot from the USB.  I even went back into BIOS and ensured the settings were the same...

Offline Hoov

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Try booting to the USB on another computer. If it works, just reboot after removing the USB drive, no need to do the scan. Let me know if it works.

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Offline whitescruffydog

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I tried to do it on my old computer to no avail......but then realized that it's a near exact computer having a very very similar problem, so I'm not sure what I was expecting.

I'll let you know when I obtain another computer to test with, as most of my floormates appear to be out and I don't think the University would appreciate me messing with BIOS on their computers. 

Offline Hoov

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Offline whitescruffydog

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Oh!  Speaking of my old computer, I ran the sfc/scannow out of curiosity, and it showed the same corruption that the new computer scanned.  Still not sure if it could be the root of the problem (especially since the corruption seemed common and my problem set not so) but, at least in my mind, it seems like a reasonable idea to compare issues, problems, and results.

I didn't download the program to fix it, as there's a high probability that I'm going to have the tech support nuke it and do a clean install, especially if we get this computer fixed up (since it's wise to have a clean backup computer, and if this computer's fine, I should be able to handle them taking the old one for a while.)

Offline Hoov

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How many computers do you have on the same network? Do they all have the same problems?

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Offline whitescruffydog

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Sorry.  I didn't see this because I've been busy and haven't had a chance to borrow another computer to try to boot Kaspersky.

But, I only have these two computers, both the same model (s230u) but this one a little newer (more memory, better processor).  They both have the problems and are both on 'this network.'  Since you mentioned it, at home there are other computers (a laptop and a desktop) neither of which have been having problems, and at the University there are ... probably thousands of computers, and the tech support didn't seem to have seen the problem before.  I've had these problems both at home and at the University.  And also eduroam, though I'm not sure which network is which half the time, because my computer feels the need to switch between them randomly.

Offline whitescruffydog

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I apologize for the extended delay.  I still haven't had a chance to attempt to boot the USB on another computer (I'll admit that it's partially because I'm not completely enthusiastic about messing with BIOS on a computer that's not mine) but I started having another problem.  My computer has been throwing me off the internet, even in my own dorm and refusing to let me connect again.  It won't let me connect to either my University Wi-Fi OR the nation-wide eduroam, so I'm sure its this computer and not the network(s).  I tried to run the network corrector, but it told me to plug in an ethernet (a...possible but highly disadvantageous action, and no I didn't try it.) and to check the router.  Thankfully, restarting the computer solves the issue, but I can't have my computer randomly throwing me off the internet. 
Also, this time, when I restarted, I got an error from Yahoo! Messenger telling me something about video chats (which I wasn't using) not working, and something from SEP saying that something or another (I wanna say TLS) or something related to it was missing and that SEP would exit.  It seems to be working now, though, so I don't know. 
Any ideas about that?

Offline Hoov

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Have we made any progress with the original issues?

Changing the BIOS settings on another computer is very undoable and even if left so that it will boot from a USB first, will not cause any problems except try to boot from any device connected to the USB during startup.

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