Author Topic: [Inactive] GoogleError We're sorry but your cmptr or network may be sending  (Read 1223 times)

Offline smestarz

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Hello,

Just was using my computer and when i searched something on google, it gives me message like

We're sorry... ... but your computer or network may be sending automated queries

Till an hour back it was ok, but now its this.
This error is on all three browsers, Firefox 39.0 which is my prefered browser,
Google Chrome and also on IE


I use Windows XP with SP3 (yes the old OS)
I use Malwarebytes but it did only detect tracking cookies.

This is a home computer,

Please advice
« Last Edit: August 05, 2015, 09:05:31 AM by Hoov »

Offline Hoov

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My name is Hoov and I will be helping you with your problem.

There is a very good chance that your problem is not with your computer, but instead with your ISP. Do you have a friend that uses the same ISP? Ask if they are having the same issue.

Also, I must stress that you need to replace your OS now. As you know, Microsoft no longer provides and updates or patches for XP, but since early last month they no longer update Defender on XP. I imagine they have either stopped or will soon be stopping updates for Microsoft Security Essentials on XP as well. Also other security vendors will be dropping XP support soon. Even installing Vista would be preferable to running XP.

If your friend is not having problems with Google, please follow the instructions here, [NEW Instructions!] What Do I Do First?

Former Consumer Security MVP
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Offline smestarz

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Dear Hoov

Thank you for your email and noted with thanks
YES there is possibility that its problem with my ISP, unfortunately for me, I get the internet via cable and the people in that company really have no idea.

I did ask people who use the same service and they have the same issue,

RE: OS.
I did try Windows 7 but did not really get a feel of it, I tried Windows 8.1 and those "tiles" are irritating.  Further I do use a program which is 16 Bit program and somehow am getting it to work on my Windows XP, I do not think it would work well in Windows 7 or Windows 8 for that matter.

Please do advice as you are the expert and seen many issues and other things.

Thank you


Offline Hoov

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You can use Vista, Windows 7 or Windows 8 or Windows 8.1 but you have to use the 32 Bit version not the 64 bit version. Os's can generally run programs of the next lower version, but running two lower is doable, but usually results in many crashes. (a 32 bit OS can run 16 bit programs but not 8 bit programs etc).

As for the Google issue, you need to get in touch with your ISP. Someone on your ISP is infected and that is causing the problem. The only thing I can think of doing is to use a VPN so that to Google it appears that your computer is not on their network.

Former Consumer Security MVP
2011-2014

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Offline smestarz

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Hello Hoov

The ISP finally fixed the issue, had to just give them clear instructions that "Cannot use google" and they realized whats happening. Thanks for your help in this regards.

Based on options you gave me, I am not a fan of Vista, I dislike the tile system of 8.1
I can use other OS, but  I want the feel of Windows XP as I am very comfortable with it.
Actually my Windows XP has the feel of Windows 2000 which worked very nicely (Win ME was just crashing) So based on this what would be your suggest for the Windows?
Windows7 Ultimate or Enterprise or Professional or Home? or can use Tweaked Windows 8 that feels like windows XP specially the control panel

Offline smestarz

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Dear Hoov

Am used to the look and feel of Windows XP.
So what would be your suggestion? I think there are setting to make Windows 7 feel like windows XP, such fuction with windows  8.1 ? I dislike the windows 8.1 tiles

Offline Hoov

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I would update to Windows 8.1 and then when you can update to Windows 10. If you have not used it, from my experience it is the best of XP, Windows 7 mixed with Windows 8.1.

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!