Author Topic: [Inactive] strange symptoms and errors with recent registry restoration  (Read 7157 times)

Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #30 on: December 14, 2013, 11:36:47 PM »
Something is wrong with that file. Try again please.

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Offline whatiswrong

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #31 on: December 15, 2013, 01:29:45 PM »
Hoov,
While doing this (every time), when I tried to Send To Compressed (Zipped) Folder, I received this message:

COMPRESSED (ZIPPED) FOLDER
For compressed folders to handle ZIP files correctly, the application associated with them must be compressed (zipped folders).  Currently, this is not the case.

Do you want to designate Compressed (zipped) Folders as the applications for handling ZIP files?

I chose YES for MAXSROOM2

I chose NO for MAXSROOM 3

Is this what you need?
« Last Edit: March 13, 2014, 06:54:41 PM by Hoov »

Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #32 on: December 15, 2013, 06:02:27 PM »
This one worked, MAXSROOM 2.zip, but the other did not. But I am getting strange results. Can you go into the control panel then to the system control panel and then to the hardware tab. Click on the Device manager button and then open up the Disk Drives section and tell me what the make and model of your harddrive is.  Speccy is showing a drive that is using RAID and is not giving me that information.

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Offline whatiswrong

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #33 on: December 16, 2013, 04:13:50 PM »
Hoov, below is the info you asked for, but you may be getting these odd results because of what Dell did to this computer two years after I bought it.  It was initially purchased as a gaming computer for my son  in 2008.  He is now in college.  We had many, many problems with it, including motherboard replacement and dying drives.  As a result of not really knowing how to get this thing to function properly for any length of time, the last technician to service it in 2010 replaced a drive and left the other two drives unhooked.  It was supposed to be a quad core with RAID, but it never really worked that way, so they modified it to be done with the problem.  It could be that the strange readings you are getting are because of that.

I attached a photograph of how my other two drives are not hooked up.  It has been this way for years.  And here is the information you requested regarding the make and model of my hard drive:

NVIDIA MIRROR 232.83G

Device type: Disk Drives
Manufacturer: (standard disk drives)
Location: on NVIDIA nForce(tm) RAID Class Controller

While I don't understand technical computer diagnostics, I have had this thing apart several times, once even replaced the power supply, and am able to obtain any info you may need off the actual parts themselves if that would be helpful.

Thank you for all of your assistance and for the weekend correspondence.


Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #34 on: December 16, 2013, 04:28:29 PM »
I am starting to get a clearer picture of the problem. Is the computer technician that you took this to by any chance named Dr Frankenstein?

Can you look on the harddrive and give me the make and model number off the drive? 

Also, do you have the windows install disc and other discs for this computer? You may be time ahead on just reinstalling windows and your other software and restoring your personal files. You are actually in a good position because you can use one of the other drives to install windows to and leave your current installation alone in case you have a problem. If this sounds like something you would like to try, let me know the make and model of the drive you want to install windows to. And then we can check out that drive and I can walk you thru the procedure of installing windows.

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Offline whatiswrong

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #35 on: December 16, 2013, 05:18:40 PM »
Hoov, Yes, I have the XP Discs.

When you say hard drive (singular) do yo mean we will need to use both of the inactive drives, or just one of them?

Do you know whether they have stopped supporting Windows XP yet?  If I reinstall Windows on another drive, will I be able to get the SP3 as well as the last security updates anymore?

I backed up My Documents, IE8 Favorites and the drivers I currently use when you told me to.  Is there anything else I should consider backing up before I consider  this route?

Dr. Frankenstein was a Dell contracted in home technician (never again), so it wouldn't surprise me if one of the remaining two drives was bad as well.  Is there any way to check that these inactive drives are good before we do this?

If I didn't want to do a reinstall, what is my other option?

According to the photo I sent you, the make and model of the drives in the order in which they are stacked:

Top bay:
Western Digital WD2500AAJS
Interface SATA-Capacity 250GB-RPM7200-Filmware AO

Second Bay from Top:
Same as Above

Third Bay from Top (inactive):
Same as Above

Bottom Bay (inactive):
Seagate Barracuda 7200.10 (OE Drive)
Serial Attached ATA (SATA)
Capacity: 250 GB
7200RPM
Filmware: 3.ADA

Thanks Hoov.

Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #36 on: December 16, 2013, 07:41:56 PM »
If you do not want to reinstall, we will keep plugging away. The fact that you have the XP discs makes the procedure much easier. What would make it even easier yet is if you have access to another computer with a CD burner (and at least 1 blank disc) and a broadband connection.

But in the plugging away part, go to this page and download Data Lifeguard Diagnostic for Windows on both the first and second drive. Run all the test except for any destructive tests (not sure if there are any in the windows version, probably not) and let me know how the drives work.

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Offline whatiswrong

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #37 on: December 16, 2013, 09:37:31 PM »

When you say "download Data Lifeguard Diagnostic for Windows on both the first and second drive"  How do I do that?

Do I just reconnect the two drives that are currently inactive?

Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #38 on: December 16, 2013, 09:52:38 PM »
Nope, the two drives that are connected right now.

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Offline whatiswrong

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #39 on: December 16, 2013, 10:07:21 PM »
The C: drive is not an option to scan. 

I am unable to highlight it.  It is showing a USB option (but nothing external is plugged in) that I CAN highlight, and C; is listed in the bottom half, but I can't highlight it.  It is non responsive.
I have a gang USB installed and all that is plugged to it is the monitor.

What am I doing wrong?
Printscreen of that window attached

Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #40 on: December 16, 2013, 10:17:00 PM »
I will have to do some research on this. I don't deal with drives running in RAID very often.

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Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #41 on: December 17, 2013, 12:08:52 PM »
OK, I have found out that tool cannot check drives in a RAID array. So we need to disable it, but first we need to figure out what version of RAID you are running.

Go to the control panel and then to the Administrative tools and then to Computer Management. Now on the left side click on Disk Management. Do a screenshot of that page and post it up.

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Offline whatiswrong

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #42 on: December 17, 2013, 12:46:30 PM »
Hoov, attached is the info you requested. 

Are we trying to target the bad drive so we can replace it?

Offline Hoov

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #43 on: December 17, 2013, 01:30:52 PM »
Not far off the track. We need to check both drives to make sure there is not a physical issue with them.

Press <CTRL-I> to enter RAID Configuration Utility. When you are in there you will have to look around. There should be a way to separate the two discs. Do that and then exit the utility and let the computer reboot. Now you should have a C: drive and probably a D: drive.

Now scan them both with the Western Digital utility.

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Offline whatiswrong

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Re: [In Progress] strange symptoms and errors with recent registry restoration
« Reply #44 on: December 18, 2013, 11:32:47 AM »
where should I be when I hit CTRL-I?
Nothing happens when I just hit it.