I want t run Windows Defender Offline tool, this will check your system for malware/infection from outside of Windows.
I asked you earlier if you had access to another PC and a Flash drive, you confirmed yes. As the flash drive mabe infected we need to take precautions to negate any cross infections...
I want you to create the tool on the Flash drive via a spare pc, then use it on the sick PC. Before making the tool we need to install "McShield" on the spare PC, that will isolate the flash drive and kill any possible infection. It will be a good idea to also install to the sick PC when we are done.
The flash drive will be formatted as part of the process of creating Windows Defender Offline. If you do not understand any of the instructions please ask!!
McShield available here: http://www.mcshield.net/
To create the tool on the spare PC (After McShield is installed..) do the following:
Download the tool from here :- http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
and save to the Desktop.
You will have to select the correct version for your system, either 32 or 64 bit
Run the tool, Windows 7 or Vista user right click and select "Run as Administrator"
Read the instructions in the new window and select "Next"
In the new window accept the agreement:
In the new window select your USB Flash Drive, then select "Next"
In the new window ensure you Flash drive is selected, if not click on "Refresh" then select "Next"
In the new window accept the formatting alert by selecting "Next"
Files will be Downloaded:
Files will be processed and created
Flash drive will be formatted and prepared
Files will be added to the Flash Drive and the tool will be created.
The procedure is finished and the Tool created, click on "Finish" to complete.
Plug the USB into the sick PC and boot up, if it does not boot from the flash drive change the boot options as required, Use F12 as it boots, change options...
As it boots you`ll see files being loaded and the windows splash screen, eventually the tool will run a "Quick Scan" follow the prompts and deal with what it finds.
When complete do a full scan, deal with what it finds.
When finished, remove the USB stick then press the Esc key
to boot into regular windows.
Navigate to the following file:"C:\Windows\Windows Defender Offline\Support\MPLog-MM/DD/YYYY-HH/MM/SS .txt"
Open with notepad and copy and paste it into a reply.
Let me know the outcome....