Author Topic: [Inactive - K] Slow, freezing  (Read 11828 times)

Offline kevinf80

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Re: [Inactive - K] Slow, freezing
« Reply #45 on: May 02, 2015, 01:57:39 AM »
Just leave JRT for now and run the following:

Scan with ZOEK

Please download ZOEK by Smeenk from here: http://hijackthis.nl/smeenk/ and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on icon and select Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:

Code: [Select]
silentrunners;
services_list;
standardsearch;
autoclean;
emptyclsid;
emptyfolderscheck;delete
firefoxlook;
chromelook;
CHRdefaults;


  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Please include its content in your next reply. Don't forget to re-enable security software! Also let me know if any remaining issues or concerns....

Kevin..

Offline lsvetka

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  • Posts: 43
Re: [Inactive - K] Slow, freezing
« Reply #46 on: May 02, 2015, 05:01:36 PM »
Zoek log is attached.

Offline kevinf80

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Re: [Inactive - K] Slow, freezing
« Reply #47 on: May 03, 2015, 02:23:07 PM »
What is the current status of your system, do you have any remaining issues or concerns....

Thanks,

Kevin...

Offline lsvetka

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  • Posts: 43
Re: [Inactive - K] Slow, freezing
« Reply #48 on: May 03, 2015, 05:29:58 PM »
Yeah, I don't think that there is any improvement to be honest. It's still slow plus it started crashing pretty often and I have to restart it. It just says that a "A problem has been detected and Windows has been shut down to prevent damage to your computer."
So, I'm not sure what's going on.

Offline kevinf80

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Re: [Inactive - K] Slow, freezing
« Reply #49 on: May 04, 2015, 10:31:09 AM »
Go to the following link: http://support.microsoft.com/kb/929135 expand the option for Windows 7, follow those instructions to run in a Clean Boot mode. Basically all non MS services will be disabled, re-boot and see how the system runs in that mode.

Offline lsvetka

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  • Posts: 43
Re: [Inactive - K] Slow, freezing
« Reply #50 on: May 06, 2015, 09:57:00 PM »
I did that but haven't noticed any difference. What was that supposed to do?
Thanks.

Offline kevinf80

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Re: [Inactive - K] Slow, freezing
« Reply #51 on: May 07, 2015, 02:48:27 AM »
Clean boot is an action to disable all non MS services, so at boot only system services load. The idea is to find out if 3rd party services are causing the issue, as there is no difference you can reset to Normal boot. Those instructions are in the link given previously...

I`d like you to run a scan from outside of windows, see if we have missed a malicious entry.....

Do you have access to another PC to create the Widows Defender Offline Tool, I give the instructions to load to a USB flash drive.  It can also be run from a CD, just change to that option in the instructions…
It can be created from the PC with issues, but a different clean PC is preferred!
Download the tool from here :- http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline and save to the Desktop.
You will have to select the correct version for your system, either 32 or 64 bit
Run the tool, Windows 7 or Vista user right click and select "Run as Administrator"
Read the instructions in the new window and select "Next"



In the new window accept the agreement:



In the new window select your USB Flash Drive, then select "Next"



In the new window ensure you Flash drive is selected, if not click on "Refresh" then select "Next"



In the new window accept the formatting alert by selecting "Next"



Files will be Downloaded:



Files will be processed and created



Flash drive will be formatted and prepared



Files will be added to the Flash Drive and the tool will be created.



The procedure is finished and the Tool created, click on "Finish" to complete.



Plug the USB into the sick PC and boot up, if it does not boot from the flash drive change the boot options as required,  Use F12 as it boots, change options...
As it boots you`ll see files being loaded and the windows splash screen, eventually the tool will run a "Quick Scan" follow the prompts and deal with what it finds.
When complete do a full scan, deal with what it finds.
When finished, remove the USB stick then press the Esc key to boot into regular windows.
Navigate to the following file:

"C:\Windows\Windows Defender Offline\Support\MPLog-MM/DD/YYYY-HH/MM/SS .txt"

Open with notepad and copy and paste it into a reply.

Next,

If the offline tool log is clean run the following:

Please download VEW by Vino Rosso  from HERE and save it to your Desktop.
  • Double-click VEW.exe. to start, Vista and Windows 7/8 users Right Click and select "Run as Administrator"
  • Under 'Select log to query...check the boxes for both Application and System.
  • Under 'Select type to list... select both Error and Critical.
  • Click the radio button for 'Number of events...Type 15 in the 1 to 20 box.
  • Then click the Run button.
  • Notepad will open with the output log. It will take a couple of minutes to generate the log, please be patient.

Please post the Output log in your next reply.

Thanks,

Kevin...

Offline kevinf80

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Re: [Inactive - K] Slow, freezing
« Reply #52 on: May 21, 2015, 02:14:33 AM »
Due to the lack of feedback this topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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