Author Topic: [Inactive - K] System is hanging now and then  (Read 2208 times)

Offline Raghu112

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  • Posts: 2
[Inactive - K] System is hanging now and then
« on: October 09, 2014, 02:13:49 AM »
Hi Team,

My system is hanging now and then.. I have installed malwarebytes antivirus and ran a scan and found the below items..

Log info :

Malwarebytes Anti-Malware
http://www.malwarebytes.org

Scan Date: 04-10-2014
Scan Time: 01:31:52 AM
Logfile: Malware bytes scan details.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.10.03.05
Rootkit Database: v2014.09.19.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Raghu

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 349912
Time Elapsed: 10 min, 20 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 3
PUP.Optional.VuzeRemoteTB.A, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\ojpijjmpahflnipadmlpgbjmagmjchkk, Quarantined, [66eb4cc4bebe54e252edbc7b669d718f],
PUP.Optional.1ClickDownload.A, HKU\S-1-5-21-3211643326-2631734800-3249461537-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\1ClickDownload, Quarantined, [bb96dc346319072ff2755703b64e827e],
PUP.Optional.VuzeRemoteTB.A, HKU\S-1-5-21-3211643326-2631734800-3249461537-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\ojpijjmpahflnipadmlpgbjmagmjchkk, Quarantined, [8ec3ec24bfbd290d7dc34ee9996a1be5],

Registry Values: 1
PUP.Optional.SaferSurf.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Safer-Surf, C:\Program Files (x86)\ver4Safer-Surf\Safer-Surf.exe, Quarantined, [ada4ff11027af343f6bb829240c30cf4]

Registry Data: 0
(No malicious items detected)

Folders: 7
PUP.Optional.VuzeRemoteTB.A, C:\Users\Raghu\AppData\Local\NativeMessaging\CT2504091, Quarantined, [a6ab4cc4ff7d62d4aabf15d28e74f10f],
PUP.Optional.VuzeRemoteTB.A, C:\Users\Raghu\AppData\Local\NativeMessaging\CT2504091\1_0_2_0, Quarantined, [a6ab4cc4ff7d62d4aabf15d28e74f10f],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\TB\APISupport, Quarantined, [044df9175c20f44285eefdfce81a39c7],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\TB\APISupport\MiniSP_1.0.2.152, Quarantined, [044df9175c20f44285eefdfce81a39c7],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\TB\APISupport\MiniSP_1.0.2.152\Logs, Quarantined, [044df9175c20f44285eefdfce81a39c7],
PUP.Optional.BrowserSafeGuard, C:\Users\Raghu\AppData\Local\BrowserSafeguard, Quarantined, [3b1645cb79030432a645ad5528db59a7],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\tbccint\Chrome\CT2504091, Quarantined, [9fb2ff11027aa2942aa2aa5dc3400bf5],

Files: 16
PUP.Optional.Spigot, C:\ProgramData\YTD Video Downloader\ytd_installer.exe, Quarantined, [95bcb25e156795a183c6406da061b54b],
PUP.Optional.ClientConnect, C:\Users\Raghu\AppData\Local\TB\APISupport\APISupport.dll, Quarantined, [95bca070acd0c373a147feb3ce3359a7],
PUP.Optional.ClientConnect, C:\Users\Raghu\AppData\Local\TB\APISupport\APISupport.old, Quarantined, [c88937d93646ca6cb632af02837e956b],
PUP.Optional.VuzeRemoteTB.A, C:\Users\Raghu\AppData\Local\CRE\ojpijjmpahflnipadmlpgbjmagmjchkk.crx, Quarantined, [0948828e38443cfa67d76ccbc241c739],
PUP.Optional.VuzeRemoteTB.A, C:\Users\Raghu\AppData\Local\NativeMessaging\CT2504091\nmHostManifest.json, Quarantined, [a6ab4cc4ff7d62d4aabf15d28e74f10f],
PUP.Optional.VuzeRemoteTB.A, C:\Users\Raghu\AppData\Local\NativeMessaging\CT2504091\1_0_2_0\nmHostConfig.json, Quarantined, [a6ab4cc4ff7d62d4aabf15d28e74f10f],
PUP.Optional.VuzeRemoteTB.A, C:\Users\Raghu\AppData\Local\NativeMessaging\CT2504091\1_0_2_0\nmHostManifest.json, Quarantined, [a6ab4cc4ff7d62d4aabf15d28e74f10f],
PUP.Optional.VuzeRemoteTB.A, C:\Users\Raghu\AppData\Local\NativeMessaging\CT2504091\1_0_2_0\TBMessagingHost.exe, Quarantined, [a6ab4cc4ff7d62d4aabf15d28e74f10f],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\TB\APISupport\MiniSP_1.0.2.152\Cvc.dat, Quarantined, [044df9175c20f44285eefdfce81a39c7],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\TB\APISupport\MiniSP_1.0.2.152\MiniSP.dll, Quarantined, [044df9175c20f44285eefdfce81a39c7],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\TB\APISupport\MiniSP_1.0.2.152\rep.dat, Quarantined, [044df9175c20f44285eefdfce81a39c7],
PUP.Optional.BrowserSafeGuard, C:\Users\Raghu\AppData\Local\BrowserSafeguard\cookies.dat, Quarantined, [3b1645cb79030432a645ad5528db59a7],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\tbccint\Chrome\CT2504091\CHUninstaller.exe, Quarantined, [9fb2ff11027aa2942aa2aa5dc3400bf5],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\tbccint\Chrome\CT2504091\configutaion.json, Quarantined, [9fb2ff11027aa2942aa2aa5dc3400bf5],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\tbccint\Chrome\CT2504091\Uninstaller.ico, Quarantined, [9fb2ff11027aa2942aa2aa5dc3400bf5],
PUP.Optional.Conduit.A, C:\Users\Raghu\AppData\Local\tbccint\Chrome\CT2504091\UninstallerUI.exe, Quarantined, [9fb2ff11027aa2942aa2aa5dc3400bf5],

Physical Sectors: 0
(No malicious items detected)


(end)


Kindly guide me in resolving the issue.. Also sometimes system is restarting after throwing some disk space error 'The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007a (0xffffc00162727700, 0xffffffffc000000e, 0x0000000144470860, 0xfffff9600093431c). '(taken from the events as I did not remember the exact error name)

Thanks

« Last Edit: October 25, 2014, 01:27:48 AM by kevinf80 »



Offline kevinf80

  • Malware Removal Staff
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  • Posts: 7656
Re: [Inactive - K] System is hanging now and then
« Reply #1 on: October 09, 2014, 02:38:41 AM »
Hello Raghu112 and welcome to SpywareHammer,

I'm kevinf80 and I will be helping with any malware issues you may have with your system. Usually we ask for a set of DDS logs to start, DDS is not compatible with Windows 8.1 so continue as follows please:

  • Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
  • Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
  • Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
  • Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin. Go Here and follow the instructions specific for your operating system. Or for Windows 8 go Here
Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Next,

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes select "Report", log will open. Close the program > Don't Fix anything!
  • Post back the report which should also be located here:

C:\Programdata\RogueKiller\Logs <-------- W7/8
C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP


Let me see those logs in your next reply...

Kevin....

Offline Bugbatter

  • Microsoft® MVP
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Re: [Inactive - K] System is hanging now and then
« Reply #2 on: October 09, 2014, 06:58:09 AM »
For reference: http://forums.lenovo.com/t5/Security-Malware/G510-is-hanging-now-and-then/td-p/1740569

Raghu112, you are in good hands with Kevin.  :)1

Consumer Security 2006-2016
Microsoft Windows Insider MVP 2006

Offline Raghu112

  • Bronze Member
  • Posts: 2
Re: [Inactive - K] System is hanging now and then
« Reply #3 on: October 09, 2014, 12:46:47 PM »
Hi Kevin

Thanks for your reply and your valuable time . After uninstallation of my previous antivirus and installing Malwarebytes, I haven't seen my system hanging.. Don't know the exact reason why it is working fine suddenly.. So to be on safe side I do not like to do anything in addition to that as it is working good.. I would like to follow the procedure you mentioned in the below mail trial if I face the issue again...

A very heartful thanks to you and the #Bugbatter for your support :) :) ..

Surely will get back to you with the reports after following the procedure you mentioned when the issue reoccured..

Raghu

Offline kevinf80

  • Malware Removal Staff
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Re: [Inactive - K] System is hanging now and then
« Reply #4 on: October 09, 2014, 01:50:59 PM »
Thanks for the update Raghu112,

please be aware that Malwarebytes does not have any anti-virus components, you will need an AV installing or enable Windows own resident Defender if you have removed BitDefender from your system...

Kevin...

Offline Bugbatter

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  • Administrator
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Re: [Inactive - K] System is hanging now and then
« Reply #5 on: October 09, 2014, 04:51:32 PM »
 Please excuse the intrusion again, but I wasn't sure if Raghu is going to return to Lenovo with a follow-up. I just wanted to post a link to the Windows Defender information.
https://forums.lenovo.com/t5/Security-Malware-Knowledge-Base/Windows-Defender-What-Is-It/ta-p/1670149

Thanks, Kevin. Good work, guys!  :t

Consumer Security 2006-2016
Microsoft Windows Insider MVP 2006

Offline kevinf80

  • Malware Removal Staff
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Re: [Inactive - K] System is hanging now and then
« Reply #6 on: October 25, 2014, 01:29:47 AM »
Due to the lack of feedback this topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

 

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