[Inactive] try to go to mail.yahoo.com - it sends me to guce.yahoo.com

  • 26 Replies
  • 2239 Views
*

Offline kitybab7

  • Bronze Member
  • 26
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #15 on: December 24, 2018, 01:14:11 AM »
Friday night - THANX! ! ! ! !     tried it with the ethernet plug into the side of the PC . . . . . . still get the message 'cannot update the virus signature database  --  make sure your computer is connected to the internet'  ????????  other thoughts ???????  THANX

Just thought i'd repeat my question from Friday 12/21 . . . . . I know its the holidays . . . . . look forward to hearing back from you - THANX

*

Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • 27191
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #16 on: December 24, 2018, 05:47:00 AM »
Sorry about the picture, the forum must have removed it.  And apologies for missing your last post, I have been crazy busy. For trying to fix the connection issue, lets reset the winsock.

In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.

At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.

Now try the scan again.

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

*

Offline kitybab7

  • Bronze Member
  • 26
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #17 on: January 02, 2019, 08:16:49 PM »
SORRY to be so slow . . . . Christmas, Santa Claus and all of that! ! ! ! ! ! !

Got the scan to run last night . . . I let the software handle the 2 threats it found and it appears that everything is resolved! ! ! ! ! ! !  I can get to email again, run MOZY all websites seem to work again, etc! ! ! ! !   I'll monitor for a few days and report back! ! ! ! !

THANX for your help - GOOD  job

*

Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • 27191
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #18 on: January 02, 2019, 08:40:49 PM »
You are welcome

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

*

Offline kitybab7

  • Bronze Member
  • 26
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #19 on: January 08, 2019, 08:20:45 PM »
It's been a week since I last reported and everything is working GREAT . . . . I believed you have fixed it . . . . . THANX a bunch - FINAL report

THANX again

*

Offline kitybab7

  • Bronze Member
  • 26
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #20 on: April 09, 2019, 06:11:50 PM »
Hoov . . . a followup for you . . . . this problem keeps coming back . . . . some websites work, some don't, some work without pictures . . . eset fixes it each time, but obviously would be better if it didn't keep happening? . . . thought or suggestions? ? ? ? ?  THANX

*

Offline iMacg3

  • Malware Removal Staff
  • Bronze Member
  • 9
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #21 on: April 10, 2019, 09:04:22 AM »
Hi kitybab7 and Hoov,

Pardon my intrusion.   :)1

Just to clarify, does the issue go away after running a scan with ESET? If so, does ESET detect any threats during the scan?

---------------------------------------------
Thank you and have a great day.

Best regards.

*

Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • 27191
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #22 on: April 11, 2019, 01:41:44 AM »
Exactly, what is ESET doing each time to fix it? Is there a log? If there is, please post it.

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

*

Offline kitybab7

  • Bronze Member
  • 26
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #23 on: April 15, 2019, 06:29:08 PM »
ESET says 'NO THREAT DETECTED .. . . . but after it finishes, everything is okay . . all the web sites work again, the MOZY bachup works, etc

Weird huh

*

Offline iMacg3

  • Malware Removal Staff
  • Bronze Member
  • 9
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #24 on: April 17, 2019, 11:44:06 AM »
Hi kitybab7, :w to the SpywareHammer Malware Removal forum.

I am iMacg3 and will be helping you with your computer problems.

--------------------

Download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right-click FRST/FRST64 and select Run as administrator. (Windows XP users double-click on the file).
  • If you receive a SmartScreen warning, click on More Info and Run Anyway.
  • When the tool opens, click Yes to the disclaimer.
  • Press the Scan button.
  • It will produce logs called FRST.txt and Addition.txt in the same directory the tool is run from.
  • Copy and paste the contents of FRST.txt and Addition.txt into your next reply.
« Last Edit: April 17, 2019, 04:55:05 PM by iMacg3 »

*

Offline iMacg3

  • Malware Removal Staff
  • Bronze Member
  • 9
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #25 on: April 20, 2019, 10:32:09 AM »
Hi kitybab7,

It has been 3 days since my last response. If you still need help, or have any questions regarding the instructions posted, let me know.
If you don't respond to this topic in 48 hours, it will be closed. You can have it reopened by sending me or any staff member a Personal Message (PM) with a link to your topic.

Thanks.  :)1

*

Offline iMacg3

  • Malware Removal Staff
  • Bronze Member
  • 9
Re: try to go to mail.yahoo.com - it sends me to guce.yahoo.com
« Reply #26 on: Today at 08:49:15 AM »
Due to lack of response, this topic is closed.

If you still need help, send me or any staff member a PM (Personal Message) with a link to your topic and ask that this topic be reopened.

Thank you, and have a great day.

Best regards.