Author Topic: [In Progress] Asus lifeframe opens. desktop changed and random applications open  (Read 880 times)

Offline poptartman00

  • Bronze Member
  • Posts: 3
Hey my Asus lifeframe opened on its own and my Webcam will turn on by itself. I also have issues with some programs opening up at random and my desktop changed a bit.  Can anyone help?
« Last Edit: June 19, 2016, 05:48:53 PM by Hoov »

Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • Posts: 27138
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Hello, welcome to SpywareHammer.

I go by Hoov, and I will be helping you with your problem. I must ask you to do a few things for me.

First, tell me everything that you have done, if anything, to try and fix this problem.Also tell me any other problems you are having, no matter how small or long you have been dealing with them.

Second, please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

Third, follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go.

Fourth, Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

Fifth, if we start this fix, I need you to stick with me until the end. Just because your computer is running better does not mean it is fixed.

Before we start trying to fix your computer, you need to make sure your data is backed up. Also let me know of any software you have running that encrypts your harddrive.

One last thing, I need you to tell me if this computer belongs to a school or to a company or orginization of some kind. If it does, please let me know. Also tell me if there is an IT department responsible for this computer.

Now onto trying to fix your computer.

If your computer is using a 32 bit OS then Download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive (using a clean computer).

Plug the flashdrive into the infected PC.

Enter System Recovery Options I give two methods, use whichever is convenient for  you.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select Your Country as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt


  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type  e:\frst64)  and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.


If you are using a 64 bit OS, then please Download Farbar Recovery Scan Tool x64 and save it to a flash drive (using the clean computer).

Plug the flashdrive into the infected PC.

Enter System Recovery Options I give two methods, use whichever is convenient for  you.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select Your Country as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt


  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type  e:\frst64)  and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
« Last Edit: June 19, 2016, 05:50:05 PM by Hoov »

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Offline poptartman00

  • Bronze Member
  • Posts: 3
Hello Hoover. I ended up uninstalling Asus lifeframe. I had a couple of programs open on their own but the last I remember was a Microsoft Word setting page. I've had Mozilla disappear from my desktop but aside from that nothing else I've noted. I use Kaspersky and disabled access to my Webcam after it started on its own. It's a personal computer that I use. And I'm not sure if I have any encryption software so I'd guess no. I don't have access to my computer right now so I can't download the program just yet.
« Last Edit: June 19, 2016, 05:49:42 PM by Hoov »

Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • Posts: 27138
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
OK, as soon as you get the log posted up, I will go thru it to see if there is anything of note. What I see will determine where we start at.

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!