Author Topic: [In Progress] Avira suspicious files warning, slow internet  (Read 6579 times)

Offline Kat540

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Re: Avira suspicious files warning, slow internet
« Reply #45 on: January 16, 2017, 12:13:59 AM »
I couldn't find ESET scanner in the list on Revo Uninstaller. I also tried using the search box.

I deleted the Firefox folder and reinstalled Firefox. While trying to import the bookmarks it seems my old bookmarks are still there.

I ran FRST and it said it completed, but wouldn't produce a log. Thank you for all of your help.

Offline Foxfire

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Re: Avira suspicious files warning, slow internet
« Reply #46 on: January 16, 2017, 11:22:25 AM »


 

 

 
Quote
Ok, I ran Delfix, but a few programs were left over. Sophos Virus removal and ESET virus scanner.

Eset  uninstall is proving to be elusive !
First, try this:-
Manual Uninstall: Delete the esetonlinescanner directory from the following location:  C:\Users\Katrina\AppData\Local\ESET

If that fails, run Eset again:-

After every scan, an option to delete files and uninstall ESET Online Scanner with all its components is provided.
Select the check box next to Delete application's data on close to automatically uninstall the scanner once you are done.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

We need to check that Firefox is running normally after the reinstall.
So please use it for an hour or so without heavy game loading.

Platypuss.


Offline Kat540

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  • Posts: 54
Re: Avira suspicious files warning, slow internet
« Reply #47 on: January 19, 2017, 01:08:34 PM »
I manually deleted the files for ESET. Firefox seems to be running a little better, but still hangs or slow sometimes. Another thing is I ran into a folder titled Vuze on my D: drive while looking for another file.

Offline Foxfire

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Re: Avira suspicious files warning, slow internet
« Reply #48 on: January 21, 2017, 10:48:59 AM »

 
     
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Firefox  still hangs or slow sometimes.

 
     This sometimes can be prolonged to diagnose.
     You now have a new copy of Firefox so I suggest that you use the special Firefox Safe Mode to assist pinpointing the cause.
    Please go HERE & follow the instructions carefully.

Note Firefox Safe Mode is nothing to do with Windows Safe Mode.
>>>>>>>>>>>>>>>>>

   
Quote
I ran into a folder titled Vuze on my D: drive while looking for another file.
   That will be an orphan folder from past uninstallation, simply delete it.

Platypuss

Offline Kat540

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  • Posts: 54
Re: Avira suspicious files warning, slow internet
« Reply #49 on: January 31, 2017, 11:41:00 AM »
Sorry my message is so late. I tried Firefox in safe mode. At first, everything seemed fine, but then it every so often it would hang.

Offline Foxfire

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Re: Avira suspicious files warning, slow internet
« Reply #50 on: February 02, 2017, 12:16:10 PM »

       
Quote
Sorry my message is so late
     
     No problem, take your time
   
   
Quote
I tried Firefox in safe mode. At first, everything seemed fine, but then it every so often it would hang.

    Retrospectively, I believe that your old copy of Firefox was not uninstalled correctly (My fault  :o2) Now that you
    have a fresh copy installed I would like you to try & uninstall  it using Revo which is effective:-

                           
      First Use the following link HERE
      for instructions how to back up your bookmarks, the same link can be used to import saved Bookmarks:
                               
   
  • Double click Revo Uninstaller to run it.
         
  • From the  next window portraying the list of your installed programs, select Firefox
         
  • When prompted if you want to uninstall this program, click Yes.
         
  • Ensure the Moderate option is selected in the"select an Uninstall Mode"window  then click Next.
         
  • The program will then run, If prompted again regarding removal click Yes
         
  • When the original  built-in uninstaller is finished click on Next.
         
  • Check / tick the Wild Firefox bolded items Only, then click DELETE
         
  • When prompted click on Yes and then on next.
         
  • Next put a check on any Firefox folders that are found and select delete
  • When prompted select yes then on next
         
  • Once done click Finish
         
  • Next check that the Firefox installation folder has been removed, which is located in one of these locations by default:
       
C:\Program Files\Mozilla Firefox
C:\Program Files (x86)\Mozilla Firefox

        It is essential the installation folder is removed. Re-boot your system when that is completed....


NEXT
To remove all remaining data and profile information...
  • Press "Windows key + R" to open the Run box
  • In the Run box, type in or copy and paste %APPDATA%
  • Click OK. A Windows Explorer window will appear.
  • In this window, choose/open in succession Mozilla > Firefox > Profiles.
  • Select Delete on each entry in reverse, eg Profiles >  Firefox >  Mozilla
Re-boot your system when complete!     

Let me know how that went please...details if there were problems.
Platypuss