Author Topic: Computer clock keeps changing and slow page loading  (Read 2323 times)

Offline Foxfire

  • Malware Removal Staff
  • Bronze Member
  • Posts: 443
Re: Computer clock keeps changing and slow page loading
« Reply #45 on: June 11, 2016, 03:14:05 AM »


 >>>>>>>>>>>>>>>>>>

Hello gamegodess, welcome back.

Pleased that your clock is sorted now.
It is some time since we looked into your computer,so we need to need to find out what is going on first:-


Change Downloads  to Desktop 

How to change your download location to Desktop HERE

Google Chrome -
  • Click the "Customize and control Google Chrome" button in the upper right-corner of the browser.
  • Choose Settings. at the bottom of the screen click the "Show advanced settings..." link.
  • Scroll down to find the Downloads section and click the Change... button.
  • Select your desktop and click OK.
Mozilla Firefox -
  • Click the "Open Menu" button in the upper right-corner of the browser.
  • Choose Options. In the downloads section, click the Browse button,
  • click on the Desktop folder and the click the "Select Folder" button.
  • Click OK to get out of the Options menu.
Internet Explorer -
  • Click the Tools menu in the upper right-corner of the browser. Select View downloads.
  • Select the Options link in the lower left of the window. Click Browse and select the Desktop.
  • Then choose the Select Folder button. Click OK to get out of the download options screen .
  • Now click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.
Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties"

In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"

Be aware you are not changing the Browser download folder location, you are changing the userís download directory location.....

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NEXT
Follow the instructions in the following link HERE to show hidden files:

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NEXT
Please open your copy of Malwarebytes Anti-Malware.(MBAM)

It will now be outdated.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
       
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
       
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
       
  • A Threat Scan will begin.
  • When the scan is complete Apply Actions to any found entries.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
       
  • After the restart once you are back at your desktop, open MBAM again.
       
  • Please copy/paste the log here/



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NEXT

Please uninstall/delete your old copy of Farbar & download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Right click on it to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
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I need The MBAM log & the two FRST logs please.

Platypuss