Author Topic: Computer will not boot in normal mode  (Read 1281 times)

Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #15 on: June 14, 2017, 04:36:06 AM »
Can not get Combofix to run to completion It gets to the scan screen & locks up. I manually removed all traces of PCMatic & ofix.txt fKaspersky. Combofix says that Kaspersky is still active when I try to run it. Opened msconfig & turned services & startup files back on. Windows is now booting in normal mode again. Not sure what fixed it. I will have to see if everything is working properly. I have no antivirus installed at the moment. Combofix.txt file was never created.

Offline Hoov

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Re: Computer will not boot in normal mode
« Reply #16 on: June 14, 2017, 05:27:12 AM »
Well that is strange. Go to this page, https://www.eset.com/us/home/online-scanner/  , click the scannow button and follow the instructions. Let me know if it finds anything.

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Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #17 on: June 14, 2017, 08:47:53 AM »
Scan finally completed. It only found one threat that I don't think is legitimate. It is a program that I have used for years on multiple computers without problems. I allowed the scanner to delete the program as it is not essential. Text file is attached.

Offline Hoov

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Re: Computer will not boot in normal mode
« Reply #18 on: June 14, 2017, 09:24:45 AM »
The problem with that program is the Auslogic is now bundling the Conduit toolbar with their products. That is the PUP, not the defragging program. Your choices for an AV scanner is going to be limited. You might try installing Microsoft Security Essentials.

How is the computer running.

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Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #19 on: June 14, 2017, 10:44:54 PM »
Computer was running good until I started it tonight. After booting in normal mode, Task Manager was showing that the processor was running at 50% with no programs running. I had one instance of svchost.exe that was running at 50%. I rebooted the computer to see if it would clear up the problem & it started freezing at the starting windows screen again. After about 1 1/2 hours of rebooting in Safe Mode & checking msconfig to make sure all of the services & startup programs were checked, It started booting in normal mode again. I am beginning to wonder if I have some sort of hardware problem such as memory.

Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #20 on: June 14, 2017, 10:47:13 PM »
As of right now, the computer is running but it shows a constant computer usage of 50%. svchost.exe is using the processor time, but I do not know what is causing svchost to run.
« Last Edit: June 14, 2017, 10:51:15 PM by bdunn0 »

Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #21 on: June 15, 2017, 09:48:16 AM »
Disable auto update. That eliminated the processor running at 50%.

Offline Hoov

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Re: Computer will not boot in normal mode
« Reply #22 on: June 15, 2017, 05:57:45 PM »
I need to see how your computer is running. Go to this page, https://www.piriform.com/speccy and download Speccy and then install it. Start the program up and let it do the scan. There is an indicator in the bottom left corner. When it is done with the scan go to File and select Save Snapshot. Change the location to the desktop and then click save. It will give you a file named after your computer with a file extension of speccy. I need you to upload that to the same link I gave you to save the event viewer logs. DO NOT UPLOAD it here.

I forgot to tell you something, I want you to run this after your computer has been running for at least a half hour.

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Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #23 on: June 20, 2017, 12:47:16 AM »
Did you receive the file that I sent?

Offline Hoov

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Re: Computer will not boot in normal mode
« Reply #24 on: June 20, 2017, 01:06:08 PM »
Yes I did, but I have no idea what happened to my response, it must have gone astray.

From the speccy log, I really don't see a problem. Temperature is normal, cycles used is fine, your free memory is fine, The only thing I see is maybe your harddrive is filling up.

You can turn off the autoupdate, XP is not updating anymore, just keep an ear on the news to see if MS does issue an update for XP. They will not issue many.

There is one thing you can do to try and track down what is using so many cycles. Use a program called Process Explorer from  https://technet.microsoft.com/en-us/sysinternals/bb896653  It will show you what svchost is running and how many cycles each is using. Take a look and see if you can find the process using the most cycles. Let me know.

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Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #25 on: June 21, 2017, 01:53:50 AM »
I removed a lot of old programs that were no longer being used. I also plan to go through downloads to see what can be removed. Automatic update was using a lot of cycles so I disabled it. That made a big difference in the processor cycles. Right now, the computer is running very well. PC Matic & Kaspersky both caused problems with booting in normal mode. Both of these AV Programs have been removed & I am currently running Avast which has not caused any problem so far. I am thinking about upgrading to win7, but I need to make an image backup in case I need to restore.

This is an old computer but it is still good for email, spread sheets & Such.

Thanks for all of your help.

Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #26 on: June 21, 2017, 02:34:12 AM »
How hard would it be to turn this computer into a Linux system?

Offline Hoov

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Re: Computer will not boot in normal mode
« Reply #27 on: June 21, 2017, 06:13:42 AM »
Very easy. I have made a few Linux systems over the years, and they generally go fairly easy, as long as you don't have any exotic hardware. The one thing you may have a problem with is because the system is so old, the drivers may not be available for the hardware. But generally that should not be a problem. Just image the hard drive in case you need to go back to Windows.

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Offline bdunn0

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Re: Computer will not boot in normal mode
« Reply #28 on: June 21, 2017, 11:32:56 PM »
Nothing exotic. Just hate to throw this computer out. Might be a good learning tool for Linux. I have never used it before. Primarily use it for email, internet searches & Microsoft Office.

Offline Hoov

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Re: Computer will not boot in normal mode
« Reply #29 on: June 22, 2017, 03:40:28 AM »
Then you need a distro for beginners. The easiest one I have used is Ubuntu, but I have also heard Mint is a good one for beginners as well.
https://www.ubuntu.com/
https://www.linuxmint.com/

Former Consumer Security MVP
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