Author Topic: slowness in computer #2  (Read 641 times)

Offline mommyto3furballs

  • Bronze Member
  • Posts: 190
slowness in computer #2
« on: May 08, 2017, 04:15:51 PM »
This is the second computer i was talking about in my original thread. It is my husband's laptop. Seems to be very slow at times and uncertain as to why it is happening. Everything is updated. Wondering if you could have a look and see if there is anything that is causing it. Thanks!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.14393.0
Run by loki at 18:06:59 on 2017-05-08
Microsoft Windows 10 Home  10.0.14393.0.1252.1.1033.18.3537.1326 [GMT -4:00]
.
AV: Avast Antivirus *Enabled/Updated* {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Avast Antivirus *Enabled/Updated* {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k RPCSS
C:\WINDOWS\system32\dwm.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe
C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\system32\atiesrxx.exe
C:\WINDOWS\system32\atieclxx.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k WbioSvcGroup
C:\WINDOWS\System32\spoolsv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
C:\WINDOWS\system32\svchost.exe -k apphost
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\WINDOWS\system32\svchost.exe -k appmodel
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe
C:\WINDOWS\System32\svchost.exe -k utcsvc
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dashost.exe
C:\WINDOWS\system32\WLANExt.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\WINDOWS\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\WINDOWS\system32\sihost.exe
C:\WINDOWS\system32\svchost.exe -k UnistackSvcGroup
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\taskhostw.exe
C:\WINDOWS\Explorer.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files\Hewlett-Packard\SimplePass\opbhobroker.exe
C:\Program Files\Hewlett-Packard\SimplePass\opbhobrokerdsktop.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\CCleaner\CCleaner64.exe
C:\Windows\System32\InstallAgent.exe
C:\Windows\System32\InstallAgentUserBroker.exe
C:\WINDOWS\system32\fontdrvhost.exe
C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.11.110.0_x64__kzf8qxf38zg5c\SkypeHost.exe
C:\Windows\System32\SystemSettingsBroker.exe
C:\WINDOWS\system32\SettingSyncHost.exe
svchost.exe
C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
C:\Windows\System32\smartscreen.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\AUDIODG.EXE
C:\WINDOWS\system32\taskhostw.exe
C:\WINDOWS\system32\consent.exe
C:\WINDOWS\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.ca/?gws_rd=ssl
uSearch Bar = Preserve
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
TB: <No Name>: {71576546-354D-41C9-AAE8-31F2EC22BF0D} - LocalServer32 - <no file>
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [OneDrive] "C:\Users\loki\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
uRun: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
uRun: [MyDriveConnect.exe] C:\Program Files (x86)\MyDrive Connect\TomTom MyDrive Connect.exe -startwithoutDA
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
mRun: [YouCam Service] "C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe" /s
mRun: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
mRun: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon
mPolicies-System: DSCAutomationHostEnabled = dword:2
mPolicies-System: SoftwareSASGeneration = dword:1
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1473971539727
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{66f0e050-af70-4f07-8abb-5cd49913d5ae} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{66f0e050-af70-4f07-8abb-5cd49913d5ae}\1425259435D203645323 : DHCPNameServer = 216.104.96.22 216.104.98.222
TCP: Interfaces\{66f0e050-af70-4f07-8abb-5cd49913d5ae}\2416E646964713 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{66f0e050-af70-4f07-8abb-5cd49913d5ae}\4505D2C494E4B4F5645403638314 : DHCPNameServer = 192.168.209.1 192.168.0.1
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll
Handler: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
Handler: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Security Packages =  ""
CLSID: {603D3801-BD81-11d0-A3A5-00C04FD706EC} - C:\WINDOWS\System32\windows.storage.dll
x64-BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll
x64-TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll
x64-Run: [RTHDVCPL] "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
x64-Run: [SimplePass] C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe /hideui
x64-Run: [OPBHOBroker] C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe
x64-Run: [OPBHOBrokerDesktop] C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
x64-Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvLaunch.exe" /gui
x64-mPolicies-System: DSCAutomationHostEnabled = dword:2
x64-mPolicies-System: SoftwareSASGeneration = dword:1
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\WINDOWS\System32\tbauth.dll
x64-Handler: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\WINDOWS\System32\tbauth.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {2C7339CF-2B09-4501-B3F3-F3508C9228ED} - /UserInstall
x64-mASetup: {89820200-ECBD-11cf-8B85-00AA005B4340} - U
x64-mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\58.0.3029.96\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level
x64-CLSID: {603D3801-BD81-11d0-A3A5-00C04FD706EC} - C:\WINDOWS\System32\windows.storage.dll
.
============= SERVICES / DRIVERS ===============
.
R0 intelpep;Intel(R) Power Engine Plug-in Driver;C:\WINDOWS\System32\drivers\intelpep.sys [2016-7-16 48152]
R0 iorate;iorate;C:\WINDOWS\System32\drivers\iorate.sys [2016-11-10 48992]
R0 volume;Volume driver;C:\WINDOWS\System32\drivers\volume.sys [2016-7-16 16224]
R0 WindowsTrustedRT;Windows Trusted Execution Environment Class Extension;C:\WINDOWS\System32\drivers\WindowsTrustedRT.sys [2016-7-16 107032]
R0 WindowsTrustedRTProxy;Microsoft Windows Trusted Runtime Secure Service;C:\WINDOWS\System32\drivers\WindowsTrustedRTProxy.sys [2016-7-16 17944]
R0 Wof;Windows Overlay File System Filter Driver;C:\WINDOWS\System32\drivers\wof.sys [2016-9-1 199008]
R1 ahcache;Application Compatibility Cache;C:\WINDOWS\System32\drivers\ahcache.sys [2016-10-28 227328]
R1 aswbidsdriver;aswbidsdriver;C:\WINDOWS\System32\drivers\aswbidsdrivera.sys [2017-2-14 307736]
R1 aswKbd;aswKbd;C:\WINDOWS\System32\drivers\aswKbd.sys [2016-4-8 32600]
R1 aswSnx;aswSnx;C:\WINDOWS\System32\drivers\aswSnx.sys [2015-11-13 1005048]
R1 aswSP;aswSP;C:\WINDOWS\System32\drivers\aswsp.sys [2015-11-13 556784]
R1 CLVirtualDrive;CLVirtualDrive;C:\WINDOWS\System32\drivers\CLVirtualDrive.sys [2014-2-20 91712]
R1 FileCrypt;FileCrypt;C:\WINDOWS\System32\drivers\filecrypt.sys [2016-7-16 88576]
R1 GpuEnergyDrv;GPU Energy Driver;C:\WINDOWS\System32\drivers\gpuenergydrv.sys [2016-7-16 8192]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2014-7-22 173472]
R2 AdaptiveSleepService;AdaptiveSleepService;C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe [2013-9-25 99328]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2014-2-20 98208]
R2 AMD External Events Utility;AMD External Events Utility;C:\WINDOWS\System32\atiesrxx.exe [2015-8-1 263200]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2013-9-25 344064]
R2 aswMonFlt;aswMonFlt;C:\WINDOWS\System32\drivers\aswmonflt.sys [2015-11-13 128648]
R2 aswStm;aswStm;C:\WINDOWS\System32\drivers\aswStm.sys [2015-11-13 164064]
R2 avast! Antivirus;Avast Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2017-4-11 261712]
R2 Cachedrv server; HP SimplePass Cachedrv Service;C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe [2013-10-14 109568]
R2 CDPUserSvc_4262e;CDPUserSvc_4262e;C:\WINDOWS\System32\svchost.exe -k UnistackSvcGroup [2016-7-16 44496]
R2 clreg;Virtual Registry for Containers;C:\WINDOWS\System32\drivers\registry.sys [2016-7-16 70144]
R2 CoreMessagingRegistrar;CoreMessaging;C:\WINDOWS\System32\svchost.exe -k LocalServiceNoNetwork [2016-7-16 44496]
R2 CyberLink PowerDVD 12 Media Server Monitor Service;CyberLink PowerDVD 12 Media Server Monitor Service;C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe [2014-2-20 77576]
R2 CyberLink PowerDVD 12 Media Server Service;CyberLink PowerDVD 12 Media Server Service;C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe [2014-2-20 298760]
R2 DiagTrack;Connected User Experiences and Telemetry;C:\WINDOWS\System32\svchost.exe -k utcsvc [2016-7-16 44496]
R2 DoSvc;Delivery Optimization;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
R2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [2016-3-16 33640]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [2013-10-8 1039160]
R2 OneSyncSvc_4262e;Sync Host_4262e;C:\WINDOWS\System32\svchost.exe -k UnistackSvcGroup [2016-7-16 44496]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE [2014-2-20 289496]
R2 ss_conn_service;SAMSUNG Mobile Connectivity Service;C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe [2016-6-29 754784]
R2 storqosflt;Storage QoS Filter Driver;C:\WINDOWS\System32\drivers\storqosflt.sys [2016-7-16 78336]
R2 SynTPEnhService;SynTPEnh Caller Service;C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [2016-5-17 269400]
R2 tiledatamodelsvc;Tile Data model server;C:\WINDOWS\System32\svchost.exe -k appmodel [2016-7-16 44496]
R2 UserManager;User Manager;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
R2 wcifs;Windows Container Isolation;C:\WINDOWS\System32\drivers\wcifs.sys [2016-9-30 119648]
R2 wcnfs;Windows Container Name Virtualization;C:\WINDOWS\System32\drivers\wcnfs.sys [2016-7-16 66560]
R2 WpnService;Windows Push Notifications System Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
R3 AmdAS4;AmdAS4 service;C:\WINDOWS\System32\drivers\AmdAS4.sys [2013-2-7 17504]
R3 aswbIDSAgent;aswbIDSAgent;C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [2017-3-30 7398336]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\WINDOWS\System32\drivers\AtihdWT6.sys [2015-5-28 102912]
R3 ClipSVC;Client License Service (ClipSVC);C:\WINDOWS\System32\svchost.exe -k wsappx [2016-7-16 44496]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\WINDOWS\System32\drivers\clwvd.sys [2014-2-20 41408]
R3 lfsvc;Geolocation Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
R3 LicenseManager;Windows License Manager Service;C:\WINDOWS\System32\svchost.exe -k LocalService [2016-7-16 44496]
R3 NcbService;Network Connection Broker;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
R3 NdisVirtualBus;Microsoft Virtual Network Adapter Enumerator;C:\WINDOWS\System32\drivers\NdisVirtualBus.sys [2016-7-16 20480]
R3 NgcCtnrSvc;Microsoft Passport Container;C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted [2016-7-16 44496]
R3 PimIndexMaintenanceSvc_4262e;Contact Data_4262e;C:\WINDOWS\System32\svchost.exe -k UnistackSvcGroup [2016-7-16 44496]
R3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\WINDOWS\System32\drivers\RtsP2Stor.sys [2015-6-5 310528]
R3 rt640x64;Realtek RT640 NT Driver;C:\WINDOWS\System32\drivers\rt640x64.sys [2016-7-16 589824]
R3 RTWlanE;Realtek Wireless LAN 802.11n PCI-E Network Adapter;C:\WINDOWS\System32\drivers\rtwlane.sys [2017-2-1 6294016]
R3 SmsRouter;Microsoft Windows SMS Router Service.;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
R3 StateRepository;State Repository Service;C:\WINDOWS\System32\svchost.exe -k appmodel [2016-7-16 44496]
R3 TimeBrokerSvc;Time Broker;C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted [2016-7-16 44496]
R3 UnistoreSvc_4262e;User Data Storage_4262e;C:\WINDOWS\System32\svchost.exe -k UnistackSvcGroup [2016-7-16 44496]
R3 UserDataSvc_4262e;User Data Access_4262e;C:\WINDOWS\System32\svchost.exe -k UnistackSvcGroup [2016-7-16 44496]
R3 wdiwifi;WDI Driver Framework;C:\WINDOWS\System32\drivers\WdiWiFi.sys [2016-9-30 719360]
R3 WirelessButtonDriver64;HP Wireless Button Driver Service;C:\WINDOWS\System32\drivers\WirelessButtonDriver64.sys [2015-8-13 30544]
S2 CDPSvc;Connected Devices Platform Service;C:\WINDOWS\System32\svchost.exe -k LocalService [2016-7-16 44496]
S2 MapsBroker;Downloaded Maps Manager;C:\WINDOWS\System32\svchost.exe -k NetworkService [2016-7-16 44496]
S3 AcpiDev;ACPI Devices driver;C:\WINDOWS\System32\drivers\AcpiDev.sys [2016-7-16 18432]
S3 ADP80XX;ADP80XX;C:\WINDOWS\System32\drivers\adp80xx.sys [2016-7-16 1135456]
S3 AJRouter;AllJoyn Router Service;C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted [2016-7-16 44496]
S3 applockerfltr;Smartlocker Filter Driver;C:\WINDOWS\System32\drivers\applockerfltr.sys [2016-7-16 15360]
S3 AppReadiness;App Readiness;C:\WINDOWS\System32\svchost.exe -k AppReadiness [2016-7-16 44496]
S3 AppXSvc;AppX Deployment Service (AppXSVC);C:\WINDOWS\System32\svchost.exe -k wsappx [2016-7-16 44496]
S3 aswHwid;aswHwid;C:\WINDOWS\System32\drivers\aswHwid.sys [2015-11-13 38296]
S3 bcmfn;bcmfn Service;C:\WINDOWS\System32\drivers\bcmfn.sys [2016-7-16 9728]
S3 bcmfn2;bcmfn2 Service;C:\WINDOWS\System32\drivers\bcmfn2.sys [2016-7-16 9728]
S3 BthHFSrv;Bluetooth Handsfree Service;C:\WINDOWS\System32\svchost.exe -k LocalServiceAndNoImpersonation [2016-7-16 44496]
S3 buttonconverter;Service for Portable Device Control devices;C:\WINDOWS\System32\drivers\buttonconverter.sys [2016-7-16 38912]
S3 CapImg;HID driver for CapImg touch screen;C:\WINDOWS\System32\drivers\capimg.sys [2016-10-28 118272]
S3 cht4iscsi;cht4iscsi;C:\WINDOWS\System32\drivers\cht4sx64.sys [2016-7-16 346976]
S3 cht4vbd;Chelsio Virtual Bus Driver;C:\WINDOWS\System32\drivers\cht4vx64.sys [2016-7-16 2104160]
S3 DcpSvc;DataCollectionPublishingService;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 DevQueryBroker;DevQuery Background Discovery Broker;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\WINDOWS\System32\drivers\ssudbus.sys [2016-7-22 131712]
S3 diagnosticshub.standardcollector.service;Microsoft (R) Diagnostics Hub Standard Collector Service;C:\WINDOWS\System32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe [2016-7-16 93184]
S3 DmEnrollmentSvc;Device Management Enrollment Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 dmwappushservice;dmwappushsvc;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 DsSvc;Data Sharing Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 embeddedmode;Embedded Mode;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 EntAppSvc;Enterprise App Management Service;C:\WINDOWS\System32\svchost.exe -k appmodel [2016-7-16 44496]
S3 FrameServer;Windows Camera Frame Server;C:\WINDOWS\System32\svchost.exe -k Camera [2016-7-16 44496]
S3 genericusbfn;Generic USB Function Class;C:\WINDOWS\System32\drivers\genericusbfn.sys [2016-7-16 20480]
S3 hidinterrupt;Common Driver for HID Buttons implemented with interrupts;C:\WINDOWS\System32\drivers\hidinterrupt.sys [2016-7-16 50016]
S3 HvHost;HV Host Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 iagpio;Intel Serial IO GPIO Controller Driver;C:\WINDOWS\System32\drivers\iagpio.sys [2016-7-16 33280]
S3 iai2c;Intel(R) Serial IO I2C Host Controller;C:\WINDOWS\System32\drivers\iai2c.sys [2016-7-16 81408]
S3 iaLPSS2i_GPIO2;Intel(R) Serial IO GPIO Driver v2;C:\WINDOWS\System32\drivers\iaLPSS2i_GPIO2.sys [2016-7-16 64512]
S3 iaLPSS2i_I2C;Intel(R) Serial IO I2C Driver v2;C:\WINDOWS\System32\drivers\iaLPSS2i_I2C.sys [2016-7-16 176384]
S3 iaLPSSi_GPIO;Intel(R) Serial IO GPIO Controller Driver;C:\WINDOWS\System32\drivers\iaLPSSi_GPIO.sys [2016-7-16 38128]
S3 iaLPSSi_I2C;Intel(R) Serial IO I2C Controller Driver;C:\WINDOWS\System32\drivers\iaLPSSi_I2C.sys [2016-7-16 113152]
S3 iaStorA;iaStorA;C:\WINDOWS\System32\drivers\iaStorA.sys [2013-10-16 638312]
S3 iaStorAV;Intel(R) SATA RAID Controller Windows;C:\WINDOWS\System32\drivers\iaStorAV.sys [2016-7-16 673120]
S3 ibbus;Mellanox InfiniBand Bus/AL (Filter Driver);C:\WINDOWS\System32\drivers\ibbus.sys [2016-7-16 526176]
S3 icssvc;Windows Mobile Hotspot Service;C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted [2016-7-16 44496]
S3 IndirectKmd;Indirect Displays Kernel-Mode Driver;C:\WINDOWS\System32\drivers\IndirectKmd.sys [2016-7-16 35840]
S3 LSI_SAS2i;LSI_SAS2i;C:\WINDOWS\System32\drivers\lsi_sas2i.sys [2016-7-16 105824]
S3 LSI_SAS3i;LSI_SAS3i;C:\WINDOWS\System32\drivers\lsi_sas3i.sys [2016-7-16 101216]
S3 megasas2i;megasas2i;C:\WINDOWS\System32\drivers\MegaSas2i.sys [2016-10-13 64352]
S3 MessagingService_4262e;MessagingService_4262e;C:\WINDOWS\System32\svchost.exe -k UnistackSvcGroup [2016-7-16 44496]
S3 mlx4_bus;Mellanox ConnectX Bus Enumerator;C:\WINDOWS\System32\drivers\mlx4_bus.sys [2016-7-16 842584]
S3 ndfltr;NetworkDirect Service;C:\WINDOWS\System32\drivers\ndfltr.sys [2016-7-16 108896]
S3 NetAdapterCx;Network Adapter Wdf Class Extension Library;C:\WINDOWS\System32\drivers\NetAdapterCx.sys [2016-7-16 90624]
S3 NetSetupSvc;Network Setup Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 NgcSvc;Microsoft Passport;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 percsas2i;percsas2i;C:\WINDOWS\System32\drivers\percsas2i.sys [2016-7-16 58720]
S3 percsas3i;percsas3i;C:\WINDOWS\System32\drivers\percsas3i.sys [2016-7-16 61792]
S3 PhoneSvc;Phone Service;C:\WINDOWS\System32\svchost.exe -k LocalService [2016-7-16 44496]
S3 ReFSv1;ReFSv1;C:\WINDOWS\System32\drivers\refsv1.sys [2016-7-16 928608]
S3 RetailDemo;Retail Demo Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 ScDeviceEnum;Smart Card Device Enumeration Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 scmbus;Microsoft Storage Class Memory Bus Driver;C:\WINDOWS\System32\drivers\scmbus.sys [2016-7-16 88416]
S3 scmdisk0101;Microsoft NVDIMM-N disk driver;C:\WINDOWS\System32\drivers\scmdisk0101.sys [2016-7-16 123904]
S3 SensorDataService;Sensor Data Service;C:\WINDOWS\System32\SensorDataService.exe [2016-9-15 1312768]
S3 SensorService;Sensor Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 SerCx2;Serial UART Support Library;C:\WINDOWS\System32\drivers\SerCx2.sys [2016-7-16 151904]
S3 SmbDrv;SmbDrv;C:\WINDOWS\System32\drivers\Smb_driver_AMDASF.sys [2013-10-1 30448]
S3 SmbDrvI;SmbDrvI;C:\WINDOWS\System32\drivers\Smb_driver_Intel.sys [2013-10-1 34544]
S3 smphost;Microsoft Storage Spaces SMP;C:\WINDOWS\System32\svchost.exe -k smphost [2016-7-16 44496]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\WINDOWS\System32\drivers\ssudmdm.sys [2016-4-25 165504]
S3 stornvme;Microsoft Standard NVM Express Driver;C:\WINDOWS\System32\drivers\stornvme.sys [2016-9-30 81760]
S3 storufs;Microsoft Universal Flash Storage (UFS) Driver;C:\WINDOWS\System32\drivers\storufs.sys [2016-7-16 32096]
S3 TieringEngineService;Storage Tiers Management;C:\WINDOWS\System32\TieringEngineService.exe [2016-7-16 287744]
S3 UcmCx0101;USB Connector Manager KMDF Class Extension;C:\WINDOWS\System32\drivers\UcmCx.sys [2016-7-16 95744]
S3 UcmTcpciCx0101;UCM-TCPCI KMDF Class Extension;C:\WINDOWS\System32\drivers\UcmTcpciCx.sys [2016-7-16 108544]
S3 UcmUcsi;USB Connector Manager UCSI Client;C:\WINDOWS\System32\drivers\UcmUcsi.sys [2016-7-16 50688]
S3 UdeCx;USB Device Emulation Support Library;C:\WINDOWS\System32\drivers\Udecx.sys [2016-7-16 45568]
S3 UEFI;Microsoft UEFI Driver;C:\WINDOWS\System32\drivers\uefi.sys [2016-7-16 28512]
S3 Ufx01000;USB Function Class Extension;C:\WINDOWS\System32\drivers\ufx01000.sys [2016-7-16 263008]
S3 UfxChipidea;USB Chipidea Controller;C:\WINDOWS\System32\drivers\UfxChipidea.sys [2016-7-16 96608]
S3 ufxsynopsys;USB Synopsys Controller;C:\WINDOWS\System32\drivers\ufxsynopsys.sys [2016-7-16 137056]
S3 UrsChipidea;Chipidea USB Role-Switch Driver;C:\WINDOWS\System32\drivers\urschipidea.sys [2016-7-16 28512]
S3 UrsCx01000;USB Role-Switch Support Library;C:\WINDOWS\System32\drivers\urscx01000.sys [2016-7-16 57696]
S3 UrsSynopsys;Synopsys USB Role-Switch Driver;C:\WINDOWS\System32\drivers\urssynopsys.sys [2016-7-16 27488]
S3 UsoSvc;Update Orchestrator Service for Windows Update;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 vhf;Virtual HID Framework (VHF) Driver;C:\WINDOWS\System32\drivers\vhf.sys [2016-7-16 32256]
S3 vmgid;Microsoft Hyper-V Guest Infrastructure Driver;C:\WINDOWS\System32\drivers\vmgid.sys [2016-7-16 10240]
S3 vmicguestinterface;Hyper-V Guest Service Interface;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 vmicvmsession;Hyper-V PowerShell Direct Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2016-7-16 44496]
S3 w3logsvc;W3C Logging Service;C:\WINDOWS\System32\svchost.exe -k apphost [2016-7-16 44496]
S3 WalletService;WalletService;C:\WINDOWS\System32\svchost.exe -k appmodel [2016-7-16 44496]
S3 WdNisDrv;Windows Defender Network Inspection System Driver;C:\WINDOWS\System32\drivers\WdNisDrv.sys [2016-7-16 123232]
S3 WdNisSvc;Windows Defender Network Inspection Service;C:\Program Files\Windows Defender\NisSrv.exe [2016-7-16 347328]
S3 WEPHOSTSVC;Windows Encryption Provider Host Service;C:\WINDOWS\System32\svchost.exe -k WepHostSvcGroup [2016-7-16 44496]
S3 WinMad;WinMad Service;C:\WINDOWS\System32\drivers\winmad.sys [2016-7-16 32096]
S3 WinVerbs;WinVerbs Service;C:\WINDOWS\System32\drivers\winverbs.sys [2016-7-16 64864]
S3 wisvc;Windows Insider Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 workfolderssvc;Work Folders;C:\WINDOWS\System32\svchost.exe -k LocalService [2016-7-16 44496]
S3 WpnUserService_4262e;Windows Push Notifications User Service_4262e;C:\WINDOWS\System32\svchost.exe -k UnistackSvcGroup [2016-7-16 44496]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\WINDOWS\System32\drivers\WUDFRd.sys [2016-7-16 216064]
S3 XblAuthManager;Xbox Live Auth Manager;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 XblGameSave;Xbox Live Game Save;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 xboxgip;Xbox Game Input Protocol Driver;C:\WINDOWS\System32\drivers\xboxgip.sys [2016-12-9 258560]
S3 XboxNetApiSvc;Xbox Live Networking Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S3 xinputhid;XINPUT HID Filter Driver;C:\WINDOWS\System32\drivers\xinputhid.sys [2016-9-1 43520]
S4 shpamsvc;Shared PC Account Manager;C:\WINDOWS\System32\svchost.exe -k netsvcs [2016-7-16 44496]
S4 tzautoupdate;Auto Time Zone Updater;C:\WINDOWS\System32\svchost.exe -k LocalService [2016-7-16 44496]
.
=============== File Associations ===============
.
ShellExec: SZBrowser.exe: open="C:\Program Files\AVAST Software\SZBrowser\Launcher.exe" "%1"
.
=============== Created Last 30 ================
.
2017-05-08 12:56:04   --------   d-----w-   C:\ProgramData\SWCUTemp
.
==================== Find3M  ====================
.
2017-05-03 14:25:16   192216   ----a-w-   C:\WINDOWS\System32\drivers\MBAMSwissArmy.sys
2017-05-02 09:34:32   128648   ----a-w-   C:\WINDOWS\System32\drivers\aswmonflt.sys
2017-04-19 22:57:05   65536   ----a-w-   C:\WINDOWS\System32\spu_storage.bin
2017-04-11 21:33:42   164064   ----a-w-   C:\WINDOWS\System32\drivers\aswStm.sys
2017-04-11 21:33:41   75704   ----a-w-   C:\WINDOWS\System32\drivers\aswRvrt.sys
2017-04-11 21:33:41   38296   ----a-w-   C:\WINDOWS\System32\drivers\aswHwid.sys
2017-04-11 21:33:41   339696   ----a-w-   C:\WINDOWS\System32\drivers\aswVmm.sys
2017-04-11 21:33:40   101152   ----a-w-   C:\WINDOWS\System32\drivers\aswRdr2.sys
2017-04-11 21:33:08   32600   ----a-w-   C:\WINDOWS\System32\drivers\aswKbd.sys
2017-04-11 21:33:08   1005048   ----a-w-   C:\WINDOWS\System32\drivers\aswSnx.sys
2017-03-30 10:11:53   48528   ----a-w-   C:\WINDOWS\System32\drivers\aswbuniva.sys
2017-03-30 10:11:53   334088   ----a-w-   C:\WINDOWS\System32\drivers\aswbloga.sys
2017-03-30 10:11:53   307736   ----a-w-   C:\WINDOWS\System32\drivers\aswbidsdrivera.sys
2017-03-30 10:11:53   189768   ----a-w-   C:\WINDOWS\System32\drivers\aswbidsha.sys
.
============= FINISH: 18:09:02.90 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 10 Home
Boot Device: \Device\HarddiskVolume2
Install Date: 9/01/16 12:26:17 PM
System Uptime: 5/07/17 7:33:36 PM (23 hours ago)
.
Motherboard: Hewlett-Packard |  | 21F7
Processor: AMD E2-3800 APU with Radeon(TM) HD Graphics     | Socket FT1 | 1300/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 446 GiB total, 402.448 GiB free.
D: is FIXED (NTFS) - 18 GiB total, 1.842 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP33: 4/24/17 8:52:35 AM - Scheduled Checkpoint
RP34: 5/01/17 3:27:35 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
AMD Accelerated Video Transcoding
AMD Catalyst Control Center
AMD Catalyst Install Manager
AMD Fuel
AMD Start Now
Avast Free Antivirus
Belarc Advisor 8.5b
Bonjour
Canon Easy-WebPrint EX
Canon IJ Scan Utility
Canon MG2900 series MP Drivers
Canon MG2900 series On-screen Manual
Canon My Printer
Canon Quick Menu
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
CyberLink LabelPrint
CyberLink Media Suite 10
CyberLink Power2Go 8
CyberLink PowerDVD 12
CyberLink YouCam
D3DX10
Defraggler
DisableMSDefender
DTC Library 1.1
Energy Star
ESET Online Scanner v3
Galerie de photos
Google Chrome
Google Update Helper
HP Customer Experience Enhancements
HP Documentation
HP Postscript Converter
HP Recovery Manager
HP Registration Service
HP SimplePass
HP Support Assistant
HP Support Solutions Framework
HP System Event Utility
HP Utility Center
HP Wireless Button Driver
Inst5675
Inst5676
LibreOffice 5.2.3.3
Magical Jelly Bean KeyFinder
Malwarebytes Anti-Malware version 2.2.1.1043
Microsoft Application Error Reporting
Microsoft OneDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Movie Maker
MSVCRT
MSVCRT110
MSVCRT110_amd64
OEM Application Profile
Photo Common
Photo Gallery
Realtek Card Reader
Realtek Ethernet Controller All-In-One Windows Driver
Realtek High Definition Audio Driver
REALTEK Wireless LAN Driver
SafeZone Stable 3.55.2393.596
Samsung USB Driver for Mobile Phones
Smart Switch
SpywareBlaster 5.5
SumatraPDF
SUPERAntiSpyware
swMSM
Synaptics Pointing Device Driver
Unity Web Player
Visual Studio C++ 10.0 Runtime
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
.
==== Event Viewer Messages From Past Week ========
.
5/08/17 7:19:16 AM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 1 time(s).
5/08/17 6:04:31 PM, Error: Service Control Manager [7023]  - The Connected Devices Platform Service service terminated with the following error:  Unspecified error
5/08/17 12:00:11 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 2 time(s).
5/07/17 7:35:00 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000ea (0xffff938607d637c0, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 72e9255a-e3df-4bb8-b4a9-77c049962d7a.
5/07/17 7:34:37 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {8D8F4F83-3594-4F07-8369-FC3C3CAE4919}  and APPID  {F72671A9-012C-4725-9D2F-2A4D32D65169}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
5/07/17 6:59:07 PM, Error: Service Control Manager [7034]  - The HP Support Solutions Framework Service service terminated unexpectedly.  It has done this 1 time(s).
5/06/17 2:45:22 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 33 time(s).
5/05/17 9:09:30 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 32 time(s).
5/05/17 9:09:22 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {D63B10C5-BB46-4990-A94F-E40B9D520160}  and APPID  {9CA88EE3-ACB7-47C8-AFC4-AB702511C276}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
5/05/17 6:34:47 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 31 time(s).
5/05/17 6:27:02 AM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 30 time(s).
5/04/17 5:13:14 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 29 time(s).
5/04/17 12:15:49 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 28 time(s).
5/03/17 7:23:27 AM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 25 time(s).
5/03/17 2:20:11 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 27 time(s).
5/03/17 12:17:12 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 26 time(s).
5/02/17 8:45:40 AM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 21 time(s).
5/02/17 6:59:33 AM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 20 time(s).
5/02/17 5:16:24 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 23 time(s).
5/02/17 2:10:19 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 22 time(s).
5/02/17 11:58:01 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 24 time(s).
5/01/17 7:53:39 AM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 18 time(s).
5/01/17 4:53:11 PM, Error: Service Control Manager [7034]  - The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 19 time(s).
.
==== End Of File ===========================


Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • Posts: 27122
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: slowness in computer #2
« Reply #1 on: May 08, 2017, 06:37:56 PM »
Is the only problem that it is running slow?

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Offline mommyto3furballs

  • Bronze Member
  • Posts: 190
Re: slowness in computer #2
« Reply #2 on: May 09, 2017, 07:17:25 AM »
That's what hubs said. I don't use his computer. But I do run all the required antivirus and spyware scanners

Offline mommyto3furballs

  • Bronze Member
  • Posts: 190
Re: slowness in computer #2
« Reply #3 on: May 09, 2017, 10:45:42 AM »
this is what is showing up when i do an avast virus scan. could it be the cause of the sluggishness? always seem to happen after windows updates though but i don't believe there has been a windows update installed lately on this system

Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • Posts: 27122
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: slowness in computer #2
« Reply #4 on: May 11, 2017, 03:30:32 PM »
Sorry for the delay, I am in day 18 of passing a kidney stone and my focus is not exactly sharp right now. That could be the problem. But before doing anything with that, I need you to start windows cleanly. See how it runs that way. Follow the instructions here, https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Don't go online unless your AV scanner is running.

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Offline mommyto3furballs

  • Bronze Member
  • Posts: 190
Re: slowness in computer #2
« Reply #5 on: May 12, 2017, 09:38:49 AM »
uggh that sounds very painful. feel for you hoov. but i will get to your directions this weekend. no rush. just feel better. kathleen

Offline mommyto3furballs

  • Bronze Member
  • Posts: 190
Re: slowness in computer #2
« Reply #6 on: June 08, 2017, 06:15:27 PM »
sorry hoov for not getting back on here before now. hope you are feeling better! i'm thinking the slowness in hubby's computer is related to avast. i would like to remove it but would like your opinion on a suitable antivirus first. thanks!

Offline Hoov

  • Malware Removal Mentors
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  • Posts: 27122
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: slowness in computer #2
« Reply #7 on: June 09, 2017, 12:32:17 AM »
Thanks, I finally passed the Kidney stone. Took 38 days. As for AntiVirus, I used to recommend AVG, but that seems to be causing problems. Right now I am using ESET Smart Security and it work great.

Former Consumer Security MVP
2011-2014

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!