Pardon my abscence Hoov,
ok, i ran the scans. neither MS or McAfee gave me a report i could copy (as far as i could figure out). fortunately, all is clean. no infections were found on either computer. thanks for the help. you saved my pc and saved me close to $200 Dell was going to charge me to repair (and my past experience with Dell's proficiency in repairing problems has been far less than satisfactory). I will recommend this site to anyone i know having malware issues.