The Following Software Must Be Removed Before Posting Here1. P2P ProgramsBefore we clean your computer you must remove any P2P (Peer-to-Peer file sharing) programs you have installed.
This is an absolute requirement and we will not offer assistance where P2P programs are present. Our reasons are explained in the following paragraphs.
P2P programs may contain bundled spyware. Even if they don't, you're exposed to risks from the way the file sharing process works. Most P2P's are configured to automatically launch at startup, allowing other P2P users on the same network open access to a shared directory on your computer. File sharing relies on its members giving and gaining open access to computers across the P2P network. This can make you vulnerable to data and identity theft. Even if you change your settings to a safer configuration, the act of downloading files from an anonymous source increases your exposure to infection. The files you are downloading may actually contain disguised threats. Many worms and trojans, target and spread across P2P networks using their known vulnerabilities. Moreover, the overwhelming majority of P2P usage involves illegal downloads of copyright material. Although SpywareHammer will assist in cleaning your computer once P2P has been removed, we will not in any way assist the recovery of files downloaded through P2P, installing or configuring P2P, or in any other related issue. See Site Policy and Forum Rules
Since P2P file sharing programs can be dangerous to restoring your computer to a healthy state, we ask that you remove them before
we will provide you with malware removal assistance.
Please remove P2P applications with Add/Remove Programs. We don't clean computers that have them installed as this can cause infection during your cleaning. If you need help removing them, just ask.
Below is list of P2P programs (by no means exhaustive), also included in the list of programs to be removed, are any varients of the programs listed below.
Your helper may ask you to remove any additional programs that may be responsible for downloading malware and reinfecting.
| 360Share Pro || Aimini || AlienIdol || Alliance P2P || AllPeers |
| Amishare || AMule || Anatomic P2P || Anonymity application || Anonymous P2P |
| Anonymous remailer || ANts P2P || ApexDC ++ || Apollon || Applejuice |
| Arctic Torrent || Ares Galaxy || AudioGnome || Avalanche (P2P) || AXXo |
| Azureus || BCDC++ || BearShare Lite || Bearshare Pro 6.1 || Bencode |
| Bitblinder || BitBuddy || BitComet || BitLord || Bitpump |
| BitSpirit || BitTornado || BitTorrent || BitTorrent Experimental || Blubster |
| Broadcatching || BT Queue || BT++ || BTSharp || Burst~ |
| Cabos || Clickster || Crazaa || CSpace || DarkNET Conglomeration |
| DC Pro || DC++ || DCC Manager || Deepnet || Deluge |
| DirectConnect || Distributed Networking || eAnt || EarthStation 5 || EasyTracker |
| Edonkey || EDonkey network || Emscher P2P || EMule || eMule |
| eMule MorphXT || eMule Plus || Epicea || eTomi || eXeem |
| eXeem Lite || ExoSee || Fast Network P2P || FastTrack || FileCroc |
| FilePipe || FileScope || Filetopia || Flash! Torrent || FlixFlux |
| Foxy (P2P) || Free Net Speeder || Free Net Speeder Lite || FreeCast || Freenet |
| FrostWire || fulDC || Fusteeno || G3 Torrent || GiFT |
| Gimme P2P || Gloster || Gluz || GnucDNA || GNucleus |
| GNUnet || Gnutella || Gnutella2 || Grid casting || Grokster |
| Gtk-gnutella || Halite || Hornet || Hydranode || i2Hub |
| I2P || i2Phex || I2Phex – Gnutella over I2P || IFolder || iMesh |
| Imesh Light || iMule || JavaShare || JetiANts || JMule |
| JNapster || Jubster || Kad network || Kazaa || Kazaa Ghost |
| KaZaA Lite K++ || Kazaa Lite Resurrection || KCeasy || Kdrive || Key-based routing |
| Kiwi Alpha || KMLDonkey || Kommute || Kontiki || Koorde |
| Ktorrent || Lan2P || Libtorrent || LimeWire || LinuxDC++ |
| Lopster || LPhant || LPhant Plus || Mammoth || Manolito |
| Marabunta || MasterMax || MFC-Mute || MLDonkey || Mnet |
| MonoTorrent || MoodAmp || MooPolice || Morpheus || MorphXT |
| MP3Rocket || Musicom || MUTE || MyNapster || MyTunes |
| NapMX || NapShare || Napster || NeoEdge Networks || NeoNapster |
| NetShare || Network Magic || Nicotine || Nodezilla || Nova P2P |
| Nova Torrent || Orbit Downloader || OFF System || One MX || Open Media Network |
| OpenFT || OpenNap || Opentracker || Osiris || Osprey OpenNap Client |
| OurTunes || Overnet || P2P Muzic || P2P-Next || P2PStorm Client |
| P2PTV || Pando || PeerCast || Peersites || PeerTracker |
| PeerWeb || Perfect Dark || Phex || Phosphor || Piolet |
| Poisoned || PowerFolder || PPStream || Proxyshare || QQLive |
| Rapid Finder || Razorback2 || RetroShare || RevConnect || Rodi |
| RShare || rtorrent || Ruckus || Rufus || SababaDC |
| Scour || Seedbox || ShakesPeer || Share || Shareaza |
| Shareaza Plus || Sharelin || ShareNow || Sigster || Sneakernet |
| SocksCap || SolarSeek || Soribada || Soulseek || Speedy P2P |
| StealthNet || StegoShare || StrongDC || StrongDC++ || SUMI Anonymous |
| Super-seeding || tamiltorrents || TED || Tesla || The Circle |
| Torrent Searcher || Torrent Swapper || torrentflux || TorrentFreak || TorrenTopia |
| TorrentSpy || TorrentStorm || TorrentVolve || Tracker scrape || Tribler |
| TrustyFiles || Turbo Torrent || TurboBT || Turtle F2F || uTorrent |
| Valknut || VeryCD || Vuze || Warez P2P || WASTE |
| WinLop || WinMX || Winny || WinZO || Wirehog |
| XBT Client || XBT Tracker || XDCC-Fetch || Xeem || Xfactor |
| XMule || Xnap || XoloX || Xtreme Mod || Yet ABC |
| YourBittorrent || Zeus || ZipTorrent || zK++ || Zultrax |
*Please note: This list is a sample and is not all-inclusive.
2. Cracks, Keygens, Pirated Software, etc.We will not participate in cleaning a system or providing any other assistance if there is evidence of cracked software, keygens, or otherwise pirated software present.If we determine that you are running one or more cracks (programs that allow using software without paying) we will withdraw support for your topic. It is our policy not to assist when someone is using cracked software, keygens, warez or other pirated software.
Crack, keygen, and warez sites are infamous for bundling malware along with cracks. Obtaining and running unlicensed software in this way, may impact your system so it no longer functions properly. Unfortunately system damage, is often a side effect of an entrenched malware infection which you can obtain by downloading cracks.
Because of legal and ethical considerations, SpywareHammer’s policy is to refuse to participate in the cleanup or restoration of a system that has unlicensed software: Site Policy and Forum Rules If you have become infected from using cracked software to bypass licensing software requirements, your best plan would be to reformat the hard disk and reinstall Windows. This would eliminate the infections* you may have sustained and also restore your operating system's functionality.
* with the exception of the mebroot trojan (aka MBR rootkit)