Author Topic: Internet Explorer Script Error, Error in loading DLL  (Read 27610 times)

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Offline bassmaster

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Internet Explorer Script Error, Error in loading DLL
« on: June 18, 2009, 08:32:19 am »
When powering up I get an error pop up saying;
An error has occured in the script on this page.
Line:  30
Char:  3
Error:  Error in loading DLL
Code:  0
URL:  file:///C:/Program%20Files/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js

I get a similar error if I try to open Dell Support Center.



Offline williamkidd

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Re: Internet Explorer Script Error, Error in loading DLL
« Reply #1 on: June 23, 2009, 09:47:21 pm »
Hi bassmaster and welcome to SpywareHammer,

From what I understand that message is appearing due to a recent Support Center update.

Here are a few suggested solutions:
1) Uninstall Support Center using Control Panel (via Uninstall a program) and reinstall. The Support Center downloads are HERE for both the 32 and 64-bit Windows versions.
2) Disable IE Script Error Notification: Open IE and click Tools > Internet Options > Advanced tab. Under Browsing uncheck Display a notification about every script error. This is more a workaround than a solution but it should keep IE from displaying the error message until a fix is posted.
3) Uninstall Support Center. If you don't use Support Center then you can uninstall it completely using Control Panel. However, I found that the uninstall left remnants behind which I only noticed in my HijackThis log. My system seemed to perform better without Support Center installed but if you use it then you should choose one of the previous options. If you do choose this option and want to know if remnants were left behind, let us know.

Also, if you've found a fix that worked for you and I didn't mention it above please post it here if you get a chance.  :)
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Offline Bob Lindberg

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Re: Internet Explorer Script Error, Error in loading DLL
« Reply #2 on: January 14, 2010, 12:48:14 pm »
Apparently this script error is still occuring--this posting by WilliamKidd worked for me--thanks!

Offline VicDelmonte

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Re: Internet Explorer Script Error, Error in loading DLL
« Reply #3 on: November 13, 2010, 02:32:21 pm »
I recently started trying to get a computer working I hadn't touched since last year. I've run into a few errors and whatnot, just wanna say thanks for making this one easy to deal with.   :)1

Offline Mister2

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Re: Internet Explorer Script Error, Error in loading DLL
« Reply #4 on: November 13, 2010, 11:39:59 pm »
Thanks for posting, Vic.
Good to know you got sorted  :t
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Offline Grassman

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Re: Internet Explorer Script Error, Error in loading DLL
« Reply #5 on: January 11, 2011, 04:51:49 am »
The information was spot on and helped me fix this issue on my xps. :ty

Offline Mister2

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Re: Internet Explorer Script Error, Error in loading DLL
« Reply #6 on: January 11, 2011, 06:52:37 am »
Welcome to us, Grassman  :)1
Thanks for letting us know it worked for you!
Never stop learning - visit the SpywareHammer Knowledgebase

Offline joes

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Re: Internet Explorer Script Error, Error in loading DLL
« Reply #7 on: October 29, 2011, 04:49:49 am »
The information was spot on and helped me fix this issue on my xps. :ty

Same here, even tho at first it didnt work dunno why. Anyway tnx for the info. I found it on google and i see this forum could be helpful to me in the future thats why i registered.
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