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1
went to combo fix.      turned off defender, turned off malware bytes................but for some reason I clicked disable AVG and it wont let combo fix go through..............what do I do?   I even unclicked firewall, and it says combo fix is a threat to AVG...........It is finding it a threat and I Clicked to let it go through.................No Go..................Is there another way to disable it?

                                                                 Thanks Albert60
2
I have sent you a PM on what to do with the file.
3
I think I got the files of viewer logs into a compressed zip folder, yet I don't know how to send it?    It wont allow me too
4
how do I paste the zip file?
5
Well they are in order. Is the first entry set to be booted from. There should be some sort of mark or option to make it a boot device. If that does not work, take the disc to another computer and see if it will boot from the disc.
6
I do receive that message.  So, it gives me the following options:

1. IDE : Optiarc DVD RW AD-7585H
2. Network Boot : LEGACY PCI DEVICE
3. IDE0 : WDC WD5000BEVT-22A0RT0
4. USB HHD :
5. USB FDD :
6. USB CDROM :

Based on this information, can you tell me which order they should be placed in?
7
When you first start the computer do you get a message about pressing F2 or some other key to go into Setup? That is the nice word for BIOS.

If you don't get that message, what is the make and model number of the computer?
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I don't know what BIOS is.
9
Well I guess you will have to go into the BIOS and change the boot order. I can't give you exact instructions, there are too many different BIOS's out there. But the instructions for making changes and maneuvering around the BIOS on either on the right side or along the bottom of each window.
10
I had to select: Start > Computer > CD Drive (D:) Windows 7.  The Install Windows screen appeared, but I don't have the option to "Repair your computer." (This is step 4 of 10 on the link you provided me.)  ??? ??? Any thoughts about next steps?
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