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Re-Run   by double left click, Vista and Widows 7 users accept UAC alert. if applicable.
  • Under the box at the bottom, paste in the following, start with and include the colon plus OTL . :OTL

Code: [Select]
MsConfig:64bit - StartUpReg: [b]MapsGalaxy Home Page Guard 64 bit[/b] - hkey= - key= -  File not found
MsConfig:64bit - StartUpReg: [b]MapsGalaxy Search Scope Monitor[/b] - hkey= - key= -  File not found
MsConfig:64bit - StartUpReg: [b]MapsGalaxy_39 Browser Plugin Loader[/b] - hkey= - key= -  File not found
ipconfig /flushdns /c
  • Then click button at the top
  • Let the program run unhindered, when done it will say "Fix Complete press ok to open the log"
  • Please post that log in your next reply.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.
If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start > All Programs > Accessories > Notepad), click File > Open, in the File Name box enter  *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


download this tool Startuplite to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at Boot. This will result in fewer programs running when you boot your system, and should improve performance.

Let me know if any remaining issues or concerns...

Your site message said too long to cut and paste so I am trying as attachment
General Computer Issues / Re: URGENT - please help, file deleted!!
« Last post by Bear on April 21, 2014, 06:49:00 pm »
I think creating the new file on the drive may have destroyed chances for a file recovery.  Sorry about that.  There are some businesses that specialize in recovery of files from corrupted or damaged drives.  It tends to be quite expensive.  If the data is very valuable, you could try that.  Other than that, format the drive and start over.
General Computer Issues / Re: URGENT - please help, file deleted!!
« Last post by p_cli on April 21, 2014, 06:33:02 pm »
Dear Hoov, Dear Bear,

Thanks very much for your great advice. After I posted the first time, I was upset and tried Recuva as I mentioned. It found the file and asked if I wanted to save it to my jump and if I did the chances of recovery were slim. I didn't save it but made a new folder on my drive. Maybe that was the mistake. If I recall, already at that time though the file name looked strange. _pril.txt instead of april.txt I was unable to do anything for two days as the library wouldn't allow downloading pcinspector but I tried it at work and saw the file. Still corrupt. Did CHKDSK as advised and ran pcinspector again and still shows a poor copy and when you open, it is corrupt. The file size is accurate, 350KB, but data unreadable. I emailed the text file to myself. Is there some way to decipher it? If not, should I begin to use the flash drive again with no hope of recovery? If so, I will. Sometimes you just gotta move on from bad things. It's just information.... Would I have knowingly deleted it? Absolutely not. But, what to do?

This is the best forum. And I love you bear. You are the best for coming to my rescue, as well Hoov. Much appreciated!!
I got sidetracked by Easter.

Here's my old thread:
MOVED: [Inactive - K] Hard Drive Keeps spinning - Very slow performance

I reran OTM. Here's the log

File/Folder C:\Users\Jeremy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TKDJZRPW\Connect_DLC_5_wpf[1].exe not found.
File/Folder C:\Users\Jeremy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TKDJZRPW\statisticsstub[1].exe not found.
File/Folder C:\Users\Jeremy\AppData\Local\Temp\AU\SPSetup.exe not found.
File/Folder C:\Users\Jeremy\Documents\Stash\BACKUP\mozilla not found.
File/Folder C:\Users\Jeremy\Downloads\cbsidlm-cbsi134-MixMeister_BPM_Analyzer-SEO-10290906.exe not found.
File/Folder C:\Users\Jeremy\Downloads\ccsetup406.exe not found.
File/Folder C:\Users\Jeremy\Downloads\converterlite_d793348.exe not found.
File/Folder C:\Users\Jeremy\Downloads\FLVPlayerSetup.exe not found.
File/Folder C:\Users\Jeremy\Downloads\fontforge_freely_d162912.exe not found.
File/Folder C:\Users\Jeremy\Downloads\KeyFinderInstaller.exe not found.
File/Folder C:\Users\Jeremy\Downloads\setup.exe not found.
File/Folder C:\Users\Jeremy\Downloads\Shockwave_Installer_Slim (1).exe not found.
File/Folder C:\Users\Jeremy\Downloads\vpsetup.exe not found.
File/Folder C:\Users\Jeremy\Downloads\WinZip180.exe not found.
File/Folder C:\Users\Tracy\AppData\Local\Temp\AU\SPUpdater.exe not found.
File/Folder C:\Program Files (x86)\NCH Software not found.
========== COMMANDS ==========
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Jeremy

Now I'll update ADOBE, JAVA, and FF

Your system is clean, i`m just concerned regarding the boot time and did expect that a "Clean Boot" would have made some difference....

Run the following so I can have another look at your system:

Download OTL from any of the following links and save to your desktop.

Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7/8 accept UAC alert)

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Standard Output.
  • Select the following:
All Users
     LOP Check
     Purity Check
  • Under the Standard Registry box change it to All
  • Please copy the text in the code box below and paste it in the Custom Scans/Fixes box in OTL:
Code: [Select]
%windir%\system32\tasks\*.* /64
%systemroot%\*. /mp /s
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • A black box will appear, this is part of the custom scan, so don't be alarmed


When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic...

General Computer Issues / Re: computer connecting very slow to web pages
« Last post by Hoov on April 21, 2014, 12:35:47 pm »
Go to the control panel and then to internet options, click the connections tab then click the LAN settings tab and uncheck all the boxes in the window that pops up. Then click OK back to the desktop. Now reboot your computer and then test your internet connection. See if it works any better.

If the connection is still slow, please run DDS using the instructions below.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Please copy and paste both logs into your next response. You may need more than one response.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet. 

Information on A/V control HERE
There is no need to reformat at the moment. Please do the following:

Try installing Adobe using the offline installer: and see if that helps.

About AVG: if you haven't installed it yet, then download the latest version of the program, install it and see if you are still having the same problems.

Let me know how that goes.
General Computer Issues / Re: computer connecting very slow to web pages
« Last post by twink1000 on April 21, 2014, 11:58:20 am »

Windows IP Configuration

        Host Name . . . . . . . . . . . . : new

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : home

        Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller

        Physical Address. . . . . . . . . : 00-13-20-05-0B-ED

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . :

        Subnet Mask . . . . . . . . . . . :

        Default Gateway . . . . . . . . . :

        DHCP Server . . . . . . . . . . . :

        DNS Servers . . . . . . . . . . . :

        Lease Obtained. . . . . . . . . . : Monday, April 21, 2014 10:59:16 AM

        Lease Expires . . . . . . . . . . : Tuesday, April 22, 2014 10:59:16 AM
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