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Hello comair82 and welcome to SpywareHammer

I'm kevinf80 and I will be helping with any malware issues you may have with your system.

  • Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
  • Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
  • Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
  • Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin. Go Here and follow the instructions specific for your operating system. Or for Windows 8 go Here
Please proceed as follows :-

In future if you open a thread in the Malware forum please follow the stickie at the top of the forum:

[NEW Instructions!] What Do I Do First?

This time let me see the following logs...

Post the log from Malwarebytes scan you just mentioned...


Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
I am running windows 7 and am getting warning messages from malwarebytes, on my system tray that outgoing attempts to access a malicious website have been blocked. I seem to be getting multiple attempts to access the same sites.All have the executable dll.exe.I ran Rkill and it said that windows defender was disabled. shortly after, had  a warning window open saying that malware had blocked pup/optional browser defender. Have run full malware scan which found seventeen items and ran full avg scan that found 1 corrupted executable file. Am also getting periodic windows opening saying either internet explorer or powershell has stopped working.
Post Here for Malware Removal ... / Re: [In Progress] Hotmail repeatedly hijacked
« Last post by Hoov on Yesterday at 10:06:10 am »
Go ahead and run Combofix. Has the computer been used why you were away, or was it turned off the entire time?
Hi, sorry for the delay, I had some emergencies to deal with and did not have access to the PC.  I am ready to run Combofix now.

winPcap was installed when I installed WireShark protocol analyser to investigate the problem.

The F: drive is a partition on my external HDD.  There are a number of folders on there with 'random character' names.  When you click on them, they turn 'padlocked'.  I did not make these folders.  Similar random folders are also on C:

I also have H: and G which are partitions on the same eSata drive.

When I ran runscanner, the external HDD was not plugged in.

I was unable to configure Thunderbird to work with any Hotmail account because I cannot create a new account to try it with without the new account getting blocked.

I hope that you can forgive me for the delay in continuing with this.  I am ready to run combofix and see this through to it's conclusion but thought I should check with you before running it that you are still able to help.  I really want to get to the bottom of this.  There seem to be many cases on forums of people's computers being blocked for outlook and hotmail and reactivation codes don't work, but some of them don't realise they may have malware, so I hope we can solve it here.

General Computer Issues / Re: Computer often fails to start properly and shuts down suddenly
« Last post by Hoov on September 14, 2014, 04:32:59 pm »
No worries.
Oh, I didn't know I had to burn it as an image. Pardon my ignorance.

I should be able to get that done tomorrow at work.
General Computer Issues / Re: Computer often fails to start properly and shuts down suddenly
« Last post by Hoov on September 14, 2014, 03:10:46 pm »
Pull the harddrive out and see what happens? Did you just burn the file to a disc, or did you use a program to burn an image to a disc? If you burned it as a file, that will not work.  You can use imgburn to burn an image to disc if you do not have a program that will do it.
OK, I've got the Knoppix operating system on a CD. I did try booting up the computer from that disk, but after some delay, all I get is "BOOTMGR is missing Press Ctrl+Alt+Del to restart".
Since this issue appears to be resolved the topic has been closed. Glad we could help..... :t 

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

The fixes and advice in this thread are for this System only. Do not apply the instructions from this thread to your own System. Please start a new thread describing your issue and someone will be along to assist you.
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