Author Topic: Need to re-install windows 7 and laptop won't boot  (Read 2019 times)

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Offline vaisforlovers

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Need to re-install windows 7 and laptop won't boot
« on: March 19, 2011, 11:14:43 AM »
 :P  I should have done what ya'll told me to do and I wouldn't be in this predictament!  I hemed and hawed and never got around to it.  Now the only thing that happens when I turn on the laptop is there is a cursor in the top left corner.  I thought the recovery discs would work(I checked them with Paragon backup and they said they were OK) but they didn't.  I changed the boot order to CD first too.  The backups I made have disappeared from the external hard drive too!  I have no idea how that happened.  I also had bought Acronis backup 2011 and thought I had done the "clone" option but it wasn't there either.  At the end of that the program even said "congratulations you made, etc).  :h
 I really need ya'lls help now.  I promise to do everything you say.
Thank you for any help.  I truly appreciate it.
Joanne



Offline vaisforlovers

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Re: Need to re-install windows 7 and laptop won't boot HOW TO GET REPLIES
« Reply #1 on: March 19, 2011, 11:27:11 AM »
Boy was this a dumb thing to do.  Wonder how I thought I was going to get your replies?? :D1  So how do I change this?  Is there a way to change log in to another e-mail address?  I'm using husband's laptop now.  I know there is probably very simple solution to this but I sure don't know it.
Help.
Joanne

Offline PCBruiser

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Re: Need to re-install windows 7 and laptop won't boot
« Reply #2 on: March 19, 2011, 11:37:47 AM »
Hi,

First, send me a PM with the email address you want notifications to go to, and I will change that in your records.  Do not post the email address in this topic - you will be spammed by an email harvester.

Second, can you boot your system using a bootable CD/DVD, the Windows installer CD for example?  If not, this is not a software issue, it is a hardware one.  Depending on the type of hardware issue it is, and we can help you diagnose that, it may or may not be easily and inexpensively fixed.
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Offline vaisforlovers

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Re: Need to re-install windows 7 and laptop won't boot
« Reply #3 on: March 19, 2011, 03:24:47 PM »
Boy I am dumb.  I just realized that I could use my old laptop and get my mail and not use my husbands e-mail. :D1
Yes I can boot from a CD.  I tried to use the Recovery Discs that I made but they didn't work for some reason.  I made them when I first got this Toshiba laptop.  Paragon Backup checked them and said they were OK so do you have any idea why they wouldn't work now?  I also tried the backup I made on an external hard drive using Acronis True Image that I bought last week but it wasn't there.  I had also made a backup using Paragon but all I could find on the external hard drive was "arc" folders.  I tried to use them but that wouldn't work either.  I thought I was doing so well keeping up with backups and all I have are screw ups!!  >:(
Thanks for all the help you will be giving me.
Joanne


Offline PCBruiser

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Re: Need to re-install windows 7 and laptop won't boot
« Reply #4 on: March 19, 2011, 03:57:37 PM »
Hi,

OK, since your system will boot with a CD, let's try this.  Acronis provides the ability to make a bootable rescue CD.  The backup you made should be recoverable if you use their rescue CD.  All of the backup software usually create a compressed backup to save space.  They are like zip files.  In the case of Paragon, it is an arc file, another compression algorithm.  I forget what Acronis uses.

Now, since you can find Paragon arc folders, they are the backups you made in the past.  Paragon should also be able to create a bootable rescue CD which can restore from the backups you found.

So, you must create a bootable rescue CD for either Acronis or Paragon, and then use that rescue CD to boot your laptop and restore from the backup.  To do that, you will need to install either Acronis or Paragon on either your old laptop or your husband's system.  Then follow the instructions in the appropriate link below:

For Acronis:  http://kb.acronis.com/content/17508
For Paragon:  http://kb.paragon-software.com/paragon/include/templ/object2.jsp?catId=2124&objId=6038&statId=1637086&foLang=en

Using the appropriate instructions above create either the Acronis or Paragon Recovery CD.  Then boot from that CD in your crashed system, follow the instructions and browse to your backups and then recover from the crash.  After recovery is completed, remove the recovery CD and reboot your system.  At that point it should then, hopefully, boot into the recovered system.

If the first one you try doesn't work, then try the other software.
« Last Edit: March 19, 2011, 04:03:56 PM by PCBruiser »
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Offline vaisforlovers

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Re: Need to re-install windows 7 and laptop won't boot
« Reply #5 on: March 20, 2011, 06:49:41 PM »
 :p      :ROLF   :b  I CAN'T BELIEVE I DID IT.!!!!!!!  I have been trying to write you for 2 hrs but for some reason I couldn't get the reply to work on the old computer but had no problem with this one.  Thank you so much for your help. :ty  It took me 4 hrs to figure it out and it was so simple when I figured out that I had the wrong version of Paragon installed.  When I changed that there was no problem.  Course I had no idea what it was going to be like since I only saw an "arc" folder.  I installed a copy from 7/25/10!! :D1  (sorry about the smileycons but I can't help it!)
I am going to let PA Bear and kevin know I finally did it.  They will not believe it either.
Again I truly appreciate your help.
Joanne