Author Topic: IE8 will not run except as administrator after virus cleanup  (Read 1693 times)

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Offline jowoodno

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IE8 will not run except as administrator after virus cleanup
« on: March 07, 2011, 02:15:54 pm »
Got what I think  is an interesting one here. Cleaned up a bunch of malware on a Vista Ultimate 32 bit sp2 Laptop.  At first networking was not even working, but "netsh winsock reset" fixed that part. Now when you attempt to launch IE (from shortcut or actual program) it quickly shows an hourglass and just as quickly it goes away and nothing launches. It does work if you right click iexplore.exe and choose to Run as Administrator.

Now all scanners (MS SE, Malwarebytes, SAS Portable, Combofix) are clear, but IE seems to still be damaged by a virus after-effect.

This is what i have done so far . . .

1. Uninstalled IE8 from Vista (MS Knowledgebase instructions), restarted, and installed IE8 again from the microsoft download. Did not fix.

2. Did control panel Internet Options and reset security back to default and issued the hard reset under Advanced and cleared everything. Also cleared all cache. Did not fix.

3. Tried Launching with no Add ons. Still does not work.

4. Firefox works and other LAN functions work just fine.

5. I have an HJT log if anyone wants to see it. It is below.

6. Tried a fix IE utility purported to unregister and register all IE stuff. Did not fix.

7. I looked at security and ownership on the file and owning folder for iexplore.exe. What I find matches a working machine.

Not sure what else to try at this point. HJT log follows . . .

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:57:19 AM, on 3/7/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Users\Micheal\Music Folder\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\DbgOut.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Install\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Users\Micheal\Music Folder\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ATT-SST] C:\Program Files\ATT-SST\McciBrowser.exe -AppKey=ATT-SST -URL=file://C:\Program Files\ATT-SST\OCB\e18ce0e1-cab2-4f31-9c24-8de75fb16f08\Start.htm?VendorID=ATT-SST,isHidden=false,ConnectivityRequired=true,flowId=HOMEPAGE,FlowParams=
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - HKUS\S-1-5-18\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'Default user')
O16 - DPF: {E0FEE963-BB53-4215-81AD-B28C77384644} (WebBrowserType Class) - https://pattcw.att.motive.com/wizlet/DSLActivation/static/installer/ATTInternetInstaller.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AT&T RcAppSvc (ATTRcAppSvc) - SmithMicro Inc. - C:\Program Files\AT&T\Communication Manager\RcAppSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: AT&T Con App Svc (CAATT) - SmithMicro Inc. - C:\Program Files\AT&T\Communication Manager\ConAppsSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: XobniService - Xobni Corporation - C:\Program Files\Xobni\XobniService.exe

--
End of file - 5054 bytes



Offline Hoov

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Re: IE8 will not run except as administrator after virus cleanup
« Reply #1 on: March 07, 2011, 04:02:24 pm »
Is your user profile an administrative profile, or a limited user?

Consumer Security

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