Author Topic: [Resolved K] Browser Result Link Redirect, Random Audio, Data Execution Erro  (Read 1530 times)

Offline johnheiderscheit

  • Bronze Member
  • Posts: 4
My Toshiba notebook has recently exhibited browser result link redirect, random audio that sounds like radio, and random (and apparently fake "data execution error" messages).   When I cleaned out my temporary JAVA files Microsoft Security Essentials detected and deleted three items, including Trojan Java/Classloader.x.  Although I am able to use the computer I am concerned that my passwords or other sensitive data might be compromised.  I have run Malwarebytes and Superanitspyware and both come back negative.  I tried TDSS remover but can't get it to run.  Followi is my HT log.  Any help would be greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:09:05 PM, on 5/22/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [RtHDVCpl] "RtHDVCpl.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [jswtrayutil] "C:\Program Files\Jumpstart\jswtrayutil.exe"
O4 - HKLM\..\Run: [Windows Defender] "%ProgramFiles%\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Skytel] "Skytel.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\Windows\runservice.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
« Last Edit: May 25, 2011, 12:16:49 PM by kevinf80 »

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7491
Hello johnheiderscheit  and welcome to SpywareHammer,

I'm kevinf80 and I will be helping with any malware issues you may have with your system.
  • Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
  • Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
  • Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
  • Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
  • If you do not reply within 72 hours the thread will be closed, if you need more time let me know. Likewise if I do not respond within 48 hours feel free to PM me.
  • If you have any P2P applications installed such as BitTorrent, uTorrent, Limewire etc etc, please uninstall them before we begin.
  • If you are using Cracked or Illegal software your thread will be locked and all help will cease.

Please proceed as follows :-

Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from either of the following links :-

Link 1
Link 2

  • Ensure that Combofix is saved directly to the Desktop Very important

    Before saving Combofix to the Desktop re-name to Gotcha.exe as below:

  • Disable all security programs as they will have a negative effect on Combofix, instructions available Here if required. Be aware the list may not have all programs listed, if you need more help please ask.

  • Close any open browsers and any other programs you might have running
  • Double click the icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)

  • Instructions for running Combofix available Here if required.

  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
  • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read Here why  disabling autoruns is recommended.

  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...


Offline johnheiderscheit

  • Bronze Member
  • Posts: 4
Kevin, thank you so much for your time!  Here is my combofix log:

ComboFix 11-05-22.02 - johnheiderscheit 05/23/2011  13:47:05.1.1 - x86
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.1.1033.18.1915.1233 [GMT -5:00]
Running from: c:\users\johnheiderscheit\Desktop\gotcha.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack :p
(((((((((((((((((((((((((   Files Created from 2011-04-23 to 2011-05-23  )))))))))))))))))))))))))))))))
2011-05-23 19:07 . 2011-05-23 19:08   --------   d-----w-   c:\users\johnheiderscheit\AppData\Local\temp
2011-05-23 19:07 . 2011-05-23 19:07   --------   d-----w-   c:\users\Guest\AppData\Local\temp
2011-05-23 19:07 . 2011-05-23 19:07   --------   d-----w-   c:\users\Default\AppData\Local\temp
2011-05-23 13:40 . 2011-05-23 13:40   --------   d-----w-   c:\users\johnheiderscheit\AppData\Local\Mozilla
2011-05-23 01:59 . 2011-05-23 01:59   --------   d-----w-   c:\users\johnheiderscheit\AppData\Local\Adobe
2011-05-23 00:16 . 2010-12-20 23:09   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-22 20:15 . 2010-11-30 16:43   439632   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{0CC0125C-7533-4F1D-B6F9-84BBAF5241B4}\gapaengine.dll
2011-05-22 20:14 . 2011-05-18 17:37   6962000   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{8C801A44-6730-43FC-A568-2A870D5D4508}\mpengine.dll
2011-05-22 19:32 . 2011-05-22 19:32   --------   d-----w-   c:\program files\Microsoft Security Client
2011-05-22 19:31 . 2010-04-05 20:00   221568   ----a-w-   c:\windows\system32\drivers\netio.sys
2011-05-22 18:54 . 2011-05-22 19:20   --------   d-----w-   c:\users\johnheiderscheit\AppData\Roaming\Sammsoft
2011-05-22 16:47 . 2011-05-09 20:46   6962000   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{60114CE3-0F03-4905-90B5-76F6139AE7B3}\mpengine.dll
2011-05-21 20:14 . 2011-05-21 20:14   --------   d-----w-   c:\program files\Kaspersky Lab
2011-05-21 20:14 . 2011-05-22 11:27   --------   d-----w-   c:\programdata\Kaspersky Lab
2011-05-21 16:18 . 2011-05-21 16:18   --------   d-----w-   C:\$AVG
2011-05-21 13:00 . 2011-05-21 13:00   --------   d--h--w-   c:\programdata\Common Files
2011-05-21 12:56 . 2011-05-21 13:01   --------   d-----w-   c:\programdata\AVG10
2011-05-21 12:55 . 2011-05-21 12:55   --------   d-----w-   c:\program files\AVG
2011-05-21 12:18 . 2011-05-21 13:02   --------   d-----w-   c:\programdata\MFAData
2011-05-21 03:35 . 2011-05-21 03:35   --------   d-----w-   c:\program files\Sophos
2011-05-21 03:16 . 2011-05-21 03:16   --------   d-----w-   c:\users\johnheiderscheit\AppData\Roaming\Malwarebytes
2011-05-21 03:16 . 2011-05-21 03:16   --------   d-----w-   c:\programdata\Malwarebytes
2011-05-21 03:16 . 2011-05-23 00:16   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2011-05-20 22:12 . 2011-05-20 22:12   --------   d-----w-   c:\program files\Trend Micro
2011-05-07 23:45 . 2011-05-22 16:28   --------   d-----w-   C:\Jts
2011-05-04 13:21 . 2011-05-22 16:28   --------   d-----w-   c:\program files\Common Files\Roxio Shared
2011-05-04 13:21 . 2011-05-22 16:28   --------   d-----w-   c:\program files\Common Files\PX Storage Engine
2011-05-04 13:21 . 2011-05-22 16:28   --------   d-----w-   c:\program files\Common Files\Napster Shared
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
2011-03-10 17:03 . 2011-04-15 19:48   1162240   ----a-w-   c:\windows\system32\mfc42u.dll
2011-03-10 17:03 . 2011-04-15 19:48   1136640   ----a-w-   c:\windows\system32\mfc42.dll
2011-03-03 15:42 . 2011-04-15 19:48   739328   ----a-w-   c:\windows\system32\inetcomm.dll
2011-03-03 13:25 . 2011-04-15 19:48   2041856   ----a-w-   c:\windows\system32\win32k.sys
2011-03-02 15:44 . 2011-04-15 19:48   86528   ----a-w-   c:\windows\system32\dnsrslvr.dll
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-25 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-25 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-25 145944]
"RtHDVCpl"="RtHDVCpl.exe" [2008-04-08 6037504]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-16 178712]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-07 1029416]
"NDSTray.exe"="NDSTray.exe" [BU]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-03-26 49152]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"NapsterShell"="c:\program files\Napster\napster.exe" [2010-01-19 323280]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
"EnableUIADesktopToggle"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-11-10 18:49   932288   ----a-w-   c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NapsterShell]
2010-01-19 17:48   323280   ----a-w-   c:\program files\Napster\napster.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2010-07-19 17:50   2403568   ----a-w-   c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 LicCtrlService;LicCtrl Service;c:\windows\runservice.exe [2009-09-08 2560]
R3 IO_Memory;IO_Memory;c:\windows\SYSTEM32\SYSPREP\Drivers\ioport.sys

R3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\Jumpstart\jswpsapi.exe [2008-04-16 954368]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-10-25 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2010-10-25 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 206360]
R3 SVRPEDRV;SVRPEDRV;c:\windows\System32\sysprep\PEDrv.sys [2008-01-18 9216]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\DRIVERS\jswpslwf.sys [2008-04-29 20384]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2008-04-17 40960]
S2 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2008-08-04 46392]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork   REG_MULTI_SZ      PLA DPS BFE mpssvc
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc
Contents of the 'Scheduled Tasks' folder
2011-05-23 c:\windows\Tasks\User_Feed_Synchronization-{B4571557-7DF1-4DE2-8574-D354132716C5}.job
- c:\windows\system32\msfeedssync.exe [2011-04-15 04:43]
------- Supplementary Scan -------
uStart Page = hxxp://
mStart Page = hxxp://
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
Trusted Zone:\ttlc
Trusted Zone:\enroll
Trusted Zone:\secure
Trusted Zone:\secure2
Trusted Zone:\tplogin
Trusted Zone:
- - - - ORPHANS REMOVED - - - -
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKLM-Run-jswtrayutil - c:\program files\Jumpstart\jswtrayutil.exe
HKLM-Run-cfFncEnabler.exe - cfFncEnabler.exe
HKLM-Run-hpqSRMon - (no file)
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-MSN Toolbar - c:\program files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
Rootkit scan 2011-05-23 14:07
Windows 6.0.6002 Service Pack 2 NTFS
scanning hidden processes ... 
scanning hidden autostart entries ...
scanning hidden files ... 
c:\users\JOHNHE~1\AppData\Local\Temp\~DF7E35.tmp 16384 bytes
c:\users\JOHNHE~1\AppData\Local\Temp\~DF7E3E.tmp 512 bytes
scan completed successfully
hidden files: 2
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_USERS\S-1-5-21-1517136145-1328366619-2469452859-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
Completion time: 2011-05-23  14:11:47
ComboFix-quarantined-files.txt  2011-05-23 19:11
Pre-Run: 79,195,607,040 bytes free
Post-Run: 79,382,962,176 bytes free
- - End Of File - - 0D91C8FCE998EF4755162D58D7612F9B

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7491
Continue as follows :-

Step 1

Download TFC  to your desktop, from either of the following links
 Link 1
 Link 2
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program. Vista or Windows 7 users right click and select “Run as Administartor”
  • If prompted, click "Yes" to reboot.
TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds.  TFC may re-boot your system, if not Re-boot it yourself to  complete cleaning process

Step 2

Please download Malwarebytes Anti-Malware and save it to your desktop.
Alernative D/L mirror
Alternative D/L mirror

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Step 3

Download Security Check by screen317 from HERE or HERE.
Save it to your Desktop.
Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

What i`d like in your reply :-

  • Log from Malwarebytes
  • Log from Security Checks
  • System review, what issues or concerns remain/


Offline johnheiderscheit

  • Bronze Member
  • Posts: 4
Computer seems to be running fine.  Thank you again for your help.  Here are my logs.

Malwarebytes' Anti-Malware

Database version: 6644

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19048

5/23/2011 3:27:54 PM
mbam-log-2011-05-23 (15-27-54).txt

Scan type: Quick scan
Objects scanned: 166196
Time elapsed: 7 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 Results of screen317's Security Check version 0.99.11 
 Windows Vista Service Pack 2 (UAC is enabled)
 Internet Explorer 8 
Antivirus/Firewall Check:

 Windows Firewall Enabled! 
 Microsoft Security Essentials   
 WMI entry may not exist for antivirus; attempting automatic update.
Anti-malware/Other Utilities Check:

 Malwarebytes' Anti-Malware   
 Java(TM) 6 Update 23 
 Java(TM) 6 Update 6 
 Out of date Java installed!
 Adobe Flash Player   
Adobe Reader X (10.0.1)
Process Check: 
objlist.exe by Laurent

 Windows Defender MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Microsoft Security Client Antimalware MsMpEng.exe 
 Microsoft Security Client Antimalware NisSrv.exe 
``````````End of Log````````````

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7491
Hiya johnheiderscheit,

Good to hear your system is running well, continue as follows;-

Step 1

Remove Combofix now that we're done with it
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")

  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
The above procedure will delete the following:
  • ComboFix and its associated files and folders.
  • VundoFix backups, if present
  • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.

It is very important that you get a successful uninstall because of the extra functions done at the same time, let me know if this does not happen.

Step 2

  • Download OTC by OldTimer and save it to your desktop. Alternative mirror
  • Double click icon to start the program.
    If you are using Vista or Windows 7, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Begining Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
  • This will remove tools we have used and itself. Any tools/logs remaining on the Desktop can be deleted.
  • Keep TFC This an excellet tool for removing temporary files etc from you system. Always remember to re-boot after a run.
Step 3

Uninstall the following via Start > Control Panel > Uninstall a Program

Java(TM) 6 Update 6

Step 4

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version.
For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system.
The most current version of Sun Java is: Java Runtime Environment Version 6 Update 25.

  • Go to Sun Java
  • Select Windows 7/XP/Vista/2000/2003/2008 If using 64 bit OS Select Information about the 64-bit Java plug-in and follow prompts
  • Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
  • Reboot your computer

Step 5

Re-run TFC one more time, remember to re-boot on completion.

Let me know if the above steps complete OK. Also tell me if there are any remaining issues or concerns....


Offline johnheiderscheit

  • Bronze Member
  • Posts: 4
Kevin, system appears to be stable and malware free.  Thank you so much for prompt and effective help -- I will try to pay it forward!

Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7491
Your latest logs are clean and you say that your system is running well, it would be an excellent idea to keep it that way. The following advice will go along way to keeping you secure so that you can enjoy safe and happy surfing.

Here are some tips to reduce the potential for malware infection in the future

Make proper use of your antivirus and firewall

Antivirus and Firewall programs are integral to your computer security. However, just having them installed isn't enough. The definitions of these programs are frequently updated to detect the latest malware, if you don't keep up with these updates then you'll be vulnerable to infection. Many antivirus and firewall programs have automatic update features, make use of those if you can. If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.

You should keep your antivirus and firewall guard enabled at all times, NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your antivirus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Install and use WinPatrol  This will inform you of any attempted unauthorized changes to your system.

WinPatrol features explained Here

You will have several programs installed, these maybe outdated and vulnerable to exploits also. To be certain, please run the free online scan by Secunia, available Here   Before clicking the Start scan  button, please check the box for the option Enable thorough system inspection. Just below the "Scan Options:" section, you'll see the status of what's currently processing....
...when the scan completes, the message "Detection completed successfully" will appear in the Programs/Result section. For each problem detected, Secunia will offer a "Solution" option. Please follow those instructions to download updated versions of the programs as recommended by Secunia.

Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a few good free alternatives:

Opera, and

All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial HERE which will help you to make IE MUCH safer.

These browser add-ons will help to make your browser safer:

Web of Trust warns you about risky websites that try to scam visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:

Available for Firefox and Internet Explorer.

Green to go,
Yellow for caution, and
Red to stop.

Available for Firefox only. NoScript helps to block malicious scripts and in general gives you much better control over what types of things webpages can do to your computer while you're browsing.

These are just a couple of the most popular add-ons, if you're interested in more, take a look at THIS article.

Here a couple of links by two security experts that will give some excellent tips and advice.
So how did I get infected in the first place by Tony Klein

How to prevent Malware by Miekiemoes

Finally this link HERE will give a comprehensive upto date list of free Security programs. To include - Antivirus, Antispyware, Firewall, Antimalware, Online scanners and rescue CD`s.

Don`t forget, the best form of defense is common sense. If you don`t recognize it, don`t open it. If something looks to good to be true, then it aint.

Take care,


Online kevinf80

  • Malware Removal Staff
  • Diamond Member
  • Posts: 7491
Since this issue appears to be resolved  the topic has been closed. Glad we could help. :t

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

The fixes and advice in this thread are for this System only. Do not apply the instructions from this thread to your own System. Please start a new thread describing your issue and someone will be along to assist you.