[Resolved] ie wont start "urlmon.dll" issue

[Hoov]

Sure, just crop it so it is only showing what is needed. No need to include your entire desktop.

[twink1000]

here you go and so far the problem has not occurred since the other night

[Hoov]

We need to see some information about what is happening in your machine.  Please perform the following scan:

• Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • DDS.scr
    
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
• Notepad will open with the results.
• Please copy and paste both logs into your next response. You may need more than one response.
• Close the program window, and delete the program from your desktop.

Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet. 

Information on A/V control HERE

[twink1000]

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13  BrowserJavaVersion: 1.6.0_26
Run by laura at 0:27:07 on 2011-09-11
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.643 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Kodak\KODAK Share Button App\Listener.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SYSTEM32\WTablet\TabUserW.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\ICQ\Icq.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C17590D2-ECB4-4b15-8820-F58798DCC118} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {A057A204-BACC-4D26-8398-26FADCF27386} - No File
uRun: [EPSON Stylus Photo R320 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9FA.EXE /P30 "EPSON Stylus Photo R320 Series" /M "Stylus Photo R320" /EF "HKCU"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] c:\program files\creative\sbaudigy2\dvdaudio\CTDVDDet.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [SBDrvDet] c:\program files\creative\sb drive det\SBDrvDet.exe /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [WebEx Document Loader] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9FA.EXE /P21 "WebEx Document Loader" /O26 "WebEx Document Loader Port" /M "Stylus Photo R320"
mRun: [nwiz] nwiz.exe /install
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [KodakShareButtonApp] c:\program files\kodak\kodak share button app\Listener.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\laura\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tabuse~1.lnk - c:\windows\system32\wtablet\TabUserW.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\progra~1\icq\ICQ.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: aol.com\free
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: vzTCPConfig - hxxp://my.verizon.com/micro/speedoptimizer/fios/vzTCPConfig.CAB
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} - hxxp://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\laura\application data\mozilla\firefox\profiles\kyg4a871.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\laura\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\laura\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NpPopup.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-28 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-10-16 309848]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-10-16 19544]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-16 42184]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-11-30 88176]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2010-4-22 25824]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2010-4-30 14088]
S0 cerc6;cerc6;

S2 0307971315624492mcinstcleanup;McAfee Application Installer Cleanup (0307971315624492);c:\windows\temp\030797~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\windows\temp\030797~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S3 FileObjInfo;STFileDriver;\??\c:\documents and settings\all users\application data\spyware terminator\fileobjinfo.sys --> c:\documents and settings\all users\application data\spyware terminator\FileObjInfo.sys [?]
S3 iatmunin;iatmunin;\??\c:\docume~1\shawn\locals~1\temp\iatmunin.sys --> c:\docume~1\shawn\locals~1\temp\iatmunin.sys [?]
.
=============== Created Last 30 ================
.
2011-09-08 03:52:23   134104   ----a-w-   c:\program files\mozilla firefox\components\browsercomps.dll
2011-09-08 03:52:22   89048   ----a-w-   c:\program files\mozilla firefox\libEGL.dll
2011-09-08 03:52:22   785368   ----a-w-   c:\program files\mozilla firefox\mozsqlite3.dll
2011-09-08 03:52:22   478168   ----a-w-   c:\program files\mozilla firefox\libGLESv2.dll
2011-09-08 03:52:22   2106216   ----a-w-   c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-09-08 03:52:22   1998168   ----a-w-   c:\program files\mozilla firefox\d3dx9_43.dll
2011-09-08 03:52:22   1846232   ----a-w-   c:\program files\mozilla firefox\mozjs.dll
2011-09-08 03:52:22   15832   ----a-w-   c:\program files\mozilla firefox\mozalloc.dll
.
==================== Find3M  ====================
.
2011-09-08 03:54:02   404640   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-03 10:17:37   599040   ----a-w-   c:\windows\system32\crypt32.dll
2011-07-15 13:29:31   456320   ----a-w-   c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00   10496   ----a-w-   c:\windows\system32\drivers\ndistapi.sys
2011-07-06 23:52:42   41272   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42   22712   ----a-w-   c:\windows\system32\drivers\mbam.sys
2011-07-04 11:43:53   40112   ----a-w-   c:\windows\avastSS.scr
2011-07-04 11:36:43   441176   ----a-w-   c:\windows\system32\drivers\aswSnx.sys
2011-06-26 06:45:56   256000   ----a-w-   c:\windows\PEV.exe
2011-06-24 14:10:36   139656   ----a-w-   c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45:58   832512   ----a-w-   c:\windows\system32\wininet.dll
2011-06-21 18:45:57   78336   ----a-w-   c:\windows\system32\ieencode.dll
2011-06-21 18:45:57   1830912   ------w-   c:\windows\system32\inetcpl.cpl
2011-06-21 18:45:57   17408   ----a-w-   c:\windows\system32\corpol.dll
2011-06-21 11:47:20   389120   ----a-w-   c:\windows\system32\html.iec
2011-06-20 17:44:52   293376   ----a-w-   c:\windows\system32\winsrv.dll
.
============= FINISH:  0:30:48.43 ===============

[twink1000]

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 5/12/2011 12:03:57 AM
System Uptime: 9/7/2011 11:46:13 PM (73 hours ago)
.
Motherboard: Dell Inc.           |  | 0U7077
Processor:               Intel(R) Pentium(R) 4 CPU 3.40GHz | Microprocessor | 3391/800mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 71 GiB total, 26.484 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is FIXED (NTFS) - 466 GiB total, 174.417 GiB free.
G: is FIXED (NTFS) - 932 GiB total, 792.116 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {36FC9E60-C465-11CF-8056-444553540000}
Description: USB Mass Storage Device
Device ID: USB\VID_058F&PID_6364&MI_00\6&82F8931&0&0000
Manufacturer: Compatible USB storage device
Name: USB Mass Storage Device
PNP Device ID: USB\VID_058F&PID_6364&MI_00\6&82F8931&0&0000
Service: USBSTOR
.
==== System Restore Points ===================
.
RP84: 8/9/2011 8:28:52 AM - System Checkpoint
RP85: 8/10/2011 8:51:40 AM - System Checkpoint
RP86: 8/11/2011 9:28:53 AM - System Checkpoint
RP87: 8/12/2011 10:28:52 AM - System Checkpoint
RP88: 8/13/2011 11:28:52 AM - System Checkpoint
RP89: 8/14/2011 10:40:46 PM - System Checkpoint
RP90: 8/15/2011 7:50:11 AM - Software Distribution Service 3.0
RP91: 8/16/2011 8:24:00 AM - System Checkpoint
RP92: 8/17/2011 8:33:43 AM - System Checkpoint
RP93: 8/18/2011 9:32:35 AM - System Checkpoint
RP94: 8/19/2011 10:32:34 AM - System Checkpoint
RP95: 8/20/2011 10:45:04 AM - System Checkpoint
RP96: 8/21/2011 1:46:37 PM - System Checkpoint
RP97: 8/22/2011 2:14:30 PM - System Checkpoint
RP98: 8/23/2011 2:36:08 PM - System Checkpoint
RP99: 8/24/2011 2:49:23 PM - System Checkpoint
RP100: 8/25/2011 3:49:14 PM - System Checkpoint
RP101: 8/26/2011 4:49:14 PM - System Checkpoint
RP102: 8/27/2011 5:20:25 PM - System Checkpoint
RP103: 8/28/2011 12:47:04 AM - Software Distribution Service 3.0
RP104: 8/29/2011 1:01:59 AM - System Checkpoint
RP105: 8/30/2011 1:42:41 AM - System Checkpoint
RP106: 8/31/2011 2:05:12 AM - System Checkpoint
RP107: 9/1/2011 2:49:28 AM - System Checkpoint
RP108: 9/2/2011 3:49:17 AM - System Checkpoint
RP109: 9/3/2011 4:49:15 AM - System Checkpoint
RP110: 9/4/2011 5:49:28 AM - System Checkpoint
RP111: 9/5/2011 6:49:15 AM - System Checkpoint
RP112: 9/6/2011 7:49:43 AM - System Checkpoint
RP113: 9/7/2011 8:50:23 AM - System Checkpoint
RP114: 9/7/2011 11:42:32 PM - Software Distribution Service 3.0
RP115: 9/7/2011 11:55:17 PM - Installed Java(TM) 6 Update 26
RP116: 9/9/2011 1:34:14 AM - System Checkpoint
RP117: 9/10/2011 1:51:10 AM - System Checkpoint
.
==== Installed Programs ======================
.
ABBYY FineReader 5.0 Sprint Plus
Acrobat.com
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe Acrobat 8 Professional
Adobe Acrobat 8.1.1 Professional
Adobe After Effects CS3 Presets
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Setup
Adobe Shockwave Player
Adobe SING CS3
Adobe Stock Photos CS3
Adobe SVG Viewer 3.0
Adobe Type Manager 4.1
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Amazing Calendar Maker
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArtRage 2
avast! Free Antivirus
Banctec Service Agreement
BlackBerry Device Software v4.5.0 for the BlackBerry 8320 smartphone
Bonjour
Broadcom Advanced Control Suite 2
Business Contact Manager for Outlook 2003
CCleaner
Compatibility Pack for the 2007 Office system
Creative MediaSource
Creative System Information
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell System Restore
DellSupport
EPSON CardMonitor
EPSON Copy Utility 3
EPSON PhotoStarter3.0
EPSON Print CD
EPSON Printer Software
EPSON Scan
EPSON Smart Panel
ESPR320 Reference Guide
File Uploader
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB945060-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
ICQ
Image Resizer Powertoy for Windows XP
Image Transfer
ImageMixer for Sony
Intel Application Accelerator
Internet Explorer Default Page
iTunes
Java Auto Updater
Java(TM) 6 Update 26
KODAK Share Button App
LaCie Backup Software v1.5.2378
Macromedia Dreamweaver 8
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.
==== Event Viewer Messages From Past Week ========
.
9/7/2011 10:09:44 PM, error: Service Control Manager [7001]  - The COM+ Event System service depends on the Net Logon service which failed to start because of the following error:  The operation completed successfully.
9/7/2011 10:09:44 PM, error: Service Control Manager [7000]  - The COM+ Event System service failed to start due to the following error:  The account name is invalid or does not exist, or the password is invalid for the account name specified.
9/7/2011 10:09:42 PM, error: NETLOGON [3095]  - This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration.
9/7/2011 10:09:42 PM, error: DCOM [10005]  - DCOM got error "%1068" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/7/2011 10:09:42 PM, error: DCOM [10005]  - DCOM got error "%1057" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/7/2011 10:09:33 PM, error: Service Control Manager [7001]  - The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error:  The dependency service or group failed to start.
.
==== End Of File ===========================

[Hoov]

In firefox you need to go thru the addons and enable all the java addons and then uninstall all of them except the 6.0.26 version one. Also the other addons, can you tell me why they are disabled?

[Hoov]

twink1000, do you still need help?

[twink1000]

hi yes, all the addons were disabled automatically when i upgraded to Firefox 6.0.2     -----in order to enable and uninstall the javas i have to do the steps listed here http://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox      and i'm sorry i haven't had time to do it yet.

[Hoov]

OK. Let me know when you can get it done.

[twink1000]

hi hoov,  i finally was able to remove all of the incompatible extensions! attached is a new screenshot.

I have another issue now though--- CHKDISK started to run automatically on my (internal) backup drive on startup.  It says my drive "F" is Dirty but it finishes fine.  the only thing i have done to maybe suddenly cause this was install that "add-on compatibility" tool through Firefox which i just uninstalled.  i am going to restart again now.

[Hoov]

How is the computer running after the reboot?

I need you to go to the administration tools in XP. They are in the Control Panel. Open the Admin tools, then open the event viewer. Over on the left hand side and click on System. Then up at the top click on Action and then click on Save Events As, type in system as the file name,  make sure file type EVT is selected, and then navigate so it will save the file to your desktop, then click save. Over on the left hand side and click on Application. Then up at the top click on Action and then click on Save Events As, type in application as the file name,  make sure file type EVT is selected, and then navigate so it will save the file to your desktop, then click save. Zip them both up into a single zip file, post them back here in your next reply as attachments.

[twink1000]

here you go, thanks.  BTW chkdisk ran again when i restarted how do i stop it?

[Hoov]

Well you are having errors on the disc during paging operations.

Can you tell me how large each of your harddrives are and how much space is left on them?

[Hoov]

Also can you tell me if you have joined a domain on your network?

[twink1000]

C:  44.4gb used 26.3gb free
F: 297gb used 168gb free
G: 145gb used 786gb free (external- for backups)

apparently the chkdsk started to run on F: following a power outage at my house but i am hooked up to a surge protecter/battery backup

what do you mean "Also can you tell me if you have joined a domain on your network?"