[Inactive] browsers hijacked. search results redirect to ads when clicked.

[doug1168w]

no, i missed that step.  am going through the procedure now.  will be back on after immunize and check for problems is done. 
also, yes, i have a thumbdrive with over 1gb.

[Hoov]

And access to a clean computer with a broadband connection?

[doug1168w]

yes, i have a clean computer with broadband.  yes i have a thumbdrive with over 1gb. 


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-24 16:01:59
Windows 6.1.7600 
Running: v11kgtrv.exe


---- Files - GMER 1.0.15 ----

File  C:\ADSM_PData_0150               0 bytes
File  C:\ADSM_PData_0150\DB            0 bytes
File  C:\ADSM_PData_0150\DB\SI.db      624 bytes
File  C:\ADSM_PData_0150\DB\UL.db      16 bytes
File  C:\ADSM_PData_0150\DB\VL.db      16 bytes
File  C:\ADSM_PData_0150\DB\WAL.db     2048 bytes
File  C:\ADSM_PData_0150\DragWait.exe  315392 bytes executable
File  C:\ADSM_PData_0150\_avt          512 bytes

---- EOF - GMER 1.0.15 ----

[doug1168w]

fyi, computer just did a restart on its own to a blue screen.

[doug1168w]

just curious...is there a way to download windows 7 with just the product key...no disc?

[Hoov]

Nope, but you can contact Microsoft and see if you can get a replacement disc. I am not sure if they do that or not.

Back to your problem, we need to get outside of windows to see if there is a problem, because every scan we run in windows is coming up blank.

Please  go here and there are instructions on how to create a thumbdrive with the Avira Rescue System, how to update it, how to run the scan with it, and how to save the log.

You need these instructions, because this scan is actually done after having booted to the thumbdrive which runs a Distro of Linux, so it is a little different from windows.

[doug1168w]

i will get back later tonight.  i am having trouble booting from the thumb drive. 

[Hoov]

If you can't get it to work, and you can burn a CD, there is an alternative.

Please download the Avira Rescue system on the clean computer. Then go here and there are instructions on how to burn the CD, how to run the scan with it, and how to save the log.

You need these instructions, because this scan is actually done after having booted to the CD which runs a Distro of Linux, so it is a little different from windows.

[doug1168w]

it looks like my cd drive on my uninfected computer is broken.  still can't get this machine to boot from the thumbdrive. 

[Hoov]

Is there a listing for a USB drive in the BIOS?

[doug1168w]

there is a "removable device" selection.  it is selected, but for some reason...it hasn't booted from there yet.  i am going to go through the download procedure again tomorrow am. 

[Hoov]

Do you have a digital camera that you could take a picture of that screen?

[doug1168w]

yes, took photo of boot order.  attached.

[Hoov]

That looks good. When you downloaded the Avira file did you get the ISO file?

Try booting to the thumbdrive using the computer you created it with.

[doug1168w]

yes, i got the iso file.  also, my other computer is older and has as boot options.. floppy device, cd rom drive, hard drive, and outboard nic.(what is that?  the usb???)  nothing that suggests usb that i can tell.  i tried using the floppy drive to boot, but it didn't boot from the usb.
i formated the thumbdrive.  saved the iso file on my computer.  downloaded the last file to the usb...then gave the program the location of the iso file.  it extracted he contents onto the thumbdrive.... i have tried booting from all 4 usb locations...but no luck.