Author Topic: [Resolved]Popup browser, Trojan virus and slow computer  (Read 2168 times)

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Offline gahixon1

  • Malware Removal Staff
  • Silver Member
  • Posts: 819
Re: [In Progress]Popup browser, Trojan virus and slow computer
« Reply #15 on: September 14, 2011, 07:36:56 AM »
I think we are all done.  If you have any further questions, please do not hesitate to ask. Next will follow my standard end response. Please read through this, as it contains a lot of information about preventing malware in the future.


Make proper use of your anti-virus and firewall

Anti-virus and Firewall programs are integral to your computer security. However, just having them installed isn't enough. The definitions of these programs are frequently updated to detect the latest malware. If you don't keep up with these updates, you'll be vulnerable to infection. Many anti-virus and firewall programs have automatic update features. Turn the automatic updates on if your programs have them.  If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.

You should keep your anti-virus and firewall guard enabled at all times. NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Antispyware programs:

I would recommend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

Web of Trust warns you about risky websites that try to scam visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:

Available for Firefox,  Internet Explorer and Google Chrome.

Green to go,
Yellow for caution, and
Red to stop.

  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.

  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recommend keeping it and using often.

Please remember to update MBAM every time before you run it.


Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a few good free alternatives:
 

Firefox
,

Opera

Chrome.
 
All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial HERE which will help you to make IE MUCH safer.
Here a couple of links by two security experts that will give some excellent tips and advice.


So how did I get infected in the first place by Tony Klein


How to prevent Malware by Miekiemoes


Finally this link HERE will give a comprehensive up-to-date list of free Security programs. To include - Anti-virus, Antispyware, Firewall, Anti-malware, Online scanners and rescue CD`s.

I will leave this topic open for a couple of days to be sure all is well.  After that it will be closed and moved to the completed logs section.  If you need to have it moved back, PM a Moderator.  Thanks for using SpywareHammer. I do not see any evidence of malware in any of your logs and if your computer is running well, it appears we have solved the problem.

George
Graduate of SHA Academy

Offline jlang999

  • Bronze Member
  • Posts: 21
Re: [In Progress]Popup browser, Trojan virus and slow computer
« Reply #16 on: September 14, 2011, 05:56:30 PM »
George -

Thanks again for your help!!!  I have removed the tools per your instructions and will definitely look into downloading your suggested tools.  My computer is working just fine over the last couple of days thanks to you. 

Jeff