Author Topic: [Resolved] My Gmail account spamming my contacts with virus links.  (Read 684 times)

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Offline wotan

  • Bronze Member
  • Posts: 22
Hi,

One of my students (i teach at a local community college) started sending out spam emails last week, his computer is obviously infected. I was stupid enough to click on one of the links.

Today my PC started doing the same thing. All my gmail contacts got emailed various links which obviously infect the browser. But my Sent Gmail folder doesn't show any of those things as being sent.

I'm running Kaspersky PURE 9.0, latest virii definitions.

Here's my HJT log:

------Start HJT----------
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:34:51 PM, on 10/7/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe
C:\Windows\SysWOW64\UMonit.exe
C:\Program Files (x86)\Lexmark 7300 Series\lxcimon.exe
C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedhlp.exe
C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\avp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Roman\Documents\PC Tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8118
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\ievkbd.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\klwtbbho.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: TextAloud - {F053C368-5458-45B2-9B4D-D8914BDDDBFF} - C:\PROGRA~2\TEXTAL~1\TAForIE.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Jmi8 Protect Tools] C:\Windows\system32\Ex4Protector.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [DiscWizardMonitor.exe] C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\avp.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Roman\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files (x86)\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1671964997-1453764961-2787905445-1015\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1671964997-1453764961-2787905445-1015\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O4 - Global Startup: Ex4Protector.lnk = C:\Windows\System32\Ex4Protector.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\ie_banner_deny.htm
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\klwtbbho.dll
O9 - Extra button: &????????? ??????? OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - (no file)
O9 - Extra 'Tools' menuitem: &????????? ??????? OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - (no file)
O9 - Extra button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\klwtbbho.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/fios_settings/include/vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
O16 - DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} (Dldrv2 Control) - http://download.gigabyte.com.tw/object/Dldrv.ocx
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} (Creative Software AutoUpdate 2) - http://ccfiles.creative.com/Web/softwareupdate/su2/ocx/20015/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15118/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{598DA9C6-6C01-4B2F-BE68-9D97A3CC32A3}: NameServer = 192.168.1.1,71.250.0.12
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: Ex4Protector.dll,C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~2\KASPER~1\KASPER~1\sbhook.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Kaspersky PURE (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE\avp.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: CryptoStorage control service (CSObjectsSrv) - Infowatch - C:\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exe
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
O23 - Service: lxci_device -   - C:\Windows\system32\lxcicoms.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate - C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedul2.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TVersity Media Server (TVersityMediaServer) - Unknown owner - C:\ProgramData\TVersity\Media Server\MediaServer.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.21\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.5.16\bin\mysqld.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15535 bytes
---Stop HJT------

Thanks for your help!
« Last Edit: October 07, 2011, 02:29:22 PM by Hoov »



Offline Hoov

  • Malware Removal Mentors
  • Global Moderator
  • Diamond Member
  • Posts: 22719
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: [In Progress] My Gmail account spamming my contacts with virus links.
« Reply #1 on: October 07, 2011, 02:35:14 PM »
Hello, welcome to SpywareHammer.

I go by Hoov, and I will be helping you with your problem. I must ask you to do a few things for me.

First, tell me everything that you have done, if anything, to try and fix this problem.

Second, please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

Third, follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go.

Fourth, Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

Fifth, if we start this fix, I need you to stick with me until the end. Just because your computer is running better does not mean it is fixed.

Before we start trying to fix your computer, you need to make sure your data is backed up. Also let me know of any software you have running that encrypts your harddrive.

One last thing, I need you to tell me if this computer belongs to a school or to a company or orginization of some kind. If it does, please let me know. Also tell me if there is an IT department responsible for this computer.

Now onto trying to fix your computer.

It is very possible that there is nothing you can do about this, unless there is some other evidence that the spam is indeed coming from your computer. Can you get the source code for one of these emails? I need to see the entire header. Don't post it up here, if you can give it send it to me in a private message.

Also can you tell me are you using a proxy server at all?

Please run ccleaner to remove temporary files from your system, and to improve the scanning time of the other scans we may be running. Then please run Malwarebytes' Anti-Malware to check for malware. Both sets of instructions are below

1.Download and scan with CCleaner
When you get to the website, there is a dark grey box on the left side with two tabs along the top. Inside this Dark Grey box is a light grey box. Below that light grey box is where the download links are at. The pay amount is for paid support.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:

    • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
    • Clean all the entries in the "Windows Explorer" section.
    • Clean all entries in the "System" section.
    • Clean all entries in the "Advanced" section.
    • Clean any others that you choose.


    In the Applications Tab
      • Clean all except cookies in the Firefox/Mozilla section if you use it.
      • Clean all in the Opera section if you use it.
      • Clean Sun Java in the Internet Section.
      • Clean any others that you choose.


      4. Click the "Run Cleaner" button.
      5. A pop up box will appear advising this process will permanently delete files from your system.
      6. Click "OK" and it will scan and clean your system.
      7. Click "exit" when done.


      Please download Malwarebytes Anti-Malware and save it to your desktop.
      alternate download link 1
      alternate download link 2

      MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
      • Make sure you are connected to the Internet.
      • Double-click on mbam-setup.exe to install the application.
      • When the installation begins, follow the prompts and do not make any changes to default settings.
      • When installation has finished, make sure you leave both of these checked:
        • Update Malwarebytes' Anti-Malware
        • Launch Malwarebytes' Anti-Malware
        • Then click Finish.
        MBAM will automatically start and you will be asked to update the program before performing a scan.
        • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
        • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
        On the Scanner tab:
        • Make sure the "Perform Quick Scan" option is selected.
        • Then click on the Scan button.
        • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
        • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
        • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
        • Click OK to close the message box and continue with the removal process.
        Back at the main Scanner screen:
        • Click on the Show Results button to see a list of any malware that was found.
        • Make sure that everything is checked, and click Remove Selected.
        • When removal is completed, a log report will open in Notepad.
        • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
        • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
        • Exit MBAM when done.
        Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

        Consumer Security

        If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

        Offline wotan

        • Bronze Member
        • Posts: 22
        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #2 on: October 07, 2011, 02:51:47 PM »
        Here's MBAM log:

        The emails got sent from my Yahoo address, not Gmail, the Sent folder contains them, all sent at the same time, 12:36 PM today. I just changed the password there.

        Malwarebytes' Anti-Malware 1.51.2.1300
        www.malwarebytes.org

        Database version: 7896

        Windows 6.1.7601 Service Pack 1
        Internet Explorer 9.0.8112.16421

        10/7/2011 4:51:12 PM
        mbam-log-2011-10-07 (16-51-12).txt

        Scan type: Quick scan
        Objects scanned: 210955
        Time elapsed: 2 minute(s), 24 second(s)

        Memory Processes Infected: 0
        Memory Modules Infected: 0
        Registry Keys Infected: 0
        Registry Values Infected: 0
        Registry Data Items Infected: 0
        Folders Infected: 0
        Files Infected: 0

        Memory Processes Infected:
        (No malicious items detected)

        Memory Modules Infected:
        (No malicious items detected)

        Registry Keys Infected:
        (No malicious items detected)

        Registry Values Infected:
        (No malicious items detected)

        Registry Data Items Infected:
        (No malicious items detected)

        Folders Infected:
        (No malicious items detected)

        Files Infected:
        (No malicious items detected)




        Offline Hoov

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #3 on: October 07, 2011, 03:49:51 PM »
        What e-mail client are you using?

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        Offline wotan

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #4 on: October 07, 2011, 04:21:44 PM »
        What e-mail client are you using?

        Using no mail clients, period. Just webmail through Firefox 7.01.

        A small update, I'm getting 1 infected item from the full MBAM scan. Will post results soon as its finished.

        Offline Hoov

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #5 on: October 07, 2011, 04:47:01 PM »
        Are you using the Gmail interface?

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        Offline wotan

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #6 on: October 07, 2011, 04:54:15 PM »
        Correct. However the reason I thought I got it on Gmail was because Yahoo sends a copy of any outgoing emails to my Gmail account (i set it up that way). So Gmail is not the problem. It's Yahoo's email, and I use Yahoo web interface to access the account. I confirmed that the suspected emails are indeed in the Sent folder of my Yahoo account. I changed my Yahoo password this afternoon.

        MBAM full scan continuing...

        Offline Hoov

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #7 on: October 07, 2011, 05:01:20 PM »
        Open one of the sent emails, then in the upper right corner select the little down arrow and select "Show original". Copy the entire test that shows up in that window and send it to me in a private message.

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        Offline wotan

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #8 on: October 07, 2011, 05:21:41 PM »
        Just sent you a PM with full header details.

        The MBAM full scan is clean. That 1 result was a false positive, was one of my php files in my web site.
        « Last Edit: October 07, 2011, 05:26:45 PM by wotan »

        Offline Hoov

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #9 on: October 07, 2011, 05:45:21 PM »
        Are you having any other problems with your computer? Even something small?

        The header you sent me does confirm that it came from a Yahoo server. There is no way for me to track it any further. I suggest that you change your Yahoo e-mail password. Make sure to use a secure password. If you don't know how please read this, Creation and Implementation of Strong Passwords.

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        Offline wotan

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #10 on: October 07, 2011, 07:22:53 PM »
        Are you having any other problems with your computer? Even something small?

        The header you sent me does confirm that it came from a Yahoo server. There is no way for me to track it any further. I suggest that you change your Yahoo e-mail password. Make sure to use a secure password. If you don't know how please read this, Creation and Implementation of Strong Passwords.

        No, no other issues besides that one time volley of 3 spam messages. Been quiet so far. I'll do an overnight Kaspersky scan and post if I spam any more. Thanks a lot for your help this far.

        Offline wotan

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #11 on: October 08, 2011, 10:12:41 AM »
        Ok Kaspersky comes up as clean, so does MBAM. No more spam has been sent from Yahoo after I changed the password there. Hopefully that was the end :)

        Offline Hoov

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        Re: [In Progress] My Gmail account spamming my contacts with virus links.
        « Reply #12 on: October 08, 2011, 11:32:37 AM »
        Here are some tips that you may find useful in the future.

        Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

        Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall). There are some good basic instructions for that here.

        Use a different browser other than  IE (most exploits are pointed towards IE). One of them is
        Firefox.
        It is also worth trying Thunderbird for controlling spam in your e-mail.

        Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may save you more than anything else.

        Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware

        Always use a firewall.
        Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.
         
        Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose. 


        Never run two Antivirus programs or two Firewalls  at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


         MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates. I also suggest running Secunia PSI. It will monitor the software you have installed and let you know when something needs to be updated.

        Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

        Before using any malware detection / removal software Check with Rogue/Suspect Spyware List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

        We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
        PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

        Let us know if you have any more problems, either new or old.
        Have a good time surfing the net, but stay safe.
        If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.

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