Author Topic: [In Progress] Browser Hijacked. Can't remove certain programs (Int.Exlporer)  (Read 528 times)

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Offline Milesperhour

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Hi. I just bought this computer and I have no valuable files on it yet. It is a PC Windows operating system. I haven't used such an operating system in a long time, so I was on the internet without any spyware protection (dumb ha ha). I was on line when my browser suddenly changed from Google to MSN, Bing. There is a shortcut to Amazon on my desktop that I can't remove. When online, there is a tool bar at the top of my screen with shopping , games, travel, MSN,  Amazon, ebay, facebook and twitter links. I can't even go from one page to the next without zillions of pop-ups invading me. So I downloaded Super Anti-spyware and ran a scan. It found 50 items and removed them. I am on a router. I run Microsoft Security Essentials. My computer won't let me add remove Internet Explorer (I'd rather use Firefox). I'm wondering what do I need to run safely on the internet? Like I said, I have Microsoft Security Essentials, Super Anti Spyware, and I'm on a router. Is that all? How do I KNOW I am protected?
Sincerely, to whomever may receive this message, I truly appreciate the work that you do. The following is my log file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:14:57 PM, on 10/16/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigseekpro.com/solidyoutube/{754CDFC5-C52D-4E06-8739-DBD06A04F9C0}
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: YouTube Downloader Toolbar - {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files\YouTube Downloader Toolbar\IE\4.7\youtubedownloaderToolbarIE.dll
O2 - BHO: SMTTB2009 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Solid YouTube Downloader and Converter DB Toolbar\tbcore3.dll
O3 - Toolbar: YouTube Downloader Toolbar - {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files\YouTube Downloader Toolbar\IE\4.7\youtubedownloaderToolbarIE.dll
O3 - Toolbar: Solid YouTube Downloader and Converter DB Toolbar - {338B4DFE-2E2C-4338-9E41-E176D497299E} - C:\Program Files\Solid YouTube Downloader and Converter DB Toolbar\tbcore3.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe"
O4 - HKLM\..\Run: [StartNowToolbarHelper] "C:\Program Files\StartNow Toolbar\ToolbarHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 5671 bytes
« Last Edit: October 16, 2011, 06:38:22 PM by 1972vet »



Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
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  • Patience is bitter indeed, but its fruit is sweet.
Greetings Milesperhour and Welcome to our forums,
Please do this:
Temporarily disable your on board protective programs as detailed Here. Carefully read through that entire thread to make certain any and all programs YOU have on board are disabled.
 
Next:
It is extremely important that you DO NOT close this program until or unless you are directed to do so. Once the program is closed, it will automatically uninstall itself taking with it anything that was removed and the related report.

Please read through this instruction thoroughly before you begin. Save these instructions in a notepad file, or print them out if necessary so you can refer to them should something go wrong for you during your attempt to carry out these steps. If you have any questions, please ask first before you attempt anything at all.

Please download the AVP removal tool to the desktop and double-click the executable to install it. Select your language preference, accept the agreement and click the Start button. You should see something like this:

...click the settings button...it's the small "Gear" icon just to the right of the large yellow button. Make sure the following boxes are checked:
System memory
Hidden startup objects
Disk boot sectors
Computer


...Next, click the Actions link and click the bullet item labeled "Select action". Disinfect and Delete if disinfection fails should already be checked by default...then return to the Automatic Scan tab and click the Start scanning button.

If you happen to receive a pop up during the scan which reads "File C:\whatever...is password protected, you can safely ignore them. The program will find it's own password protected files and report these during the scan. If there is a genuine malicious file that is password protected, we will deal with it manually later.

The scan will begin and you will see a progress bar and scanned objects counter. When the scan completes, the progress bar will disappear. Click the "Reports" tab icon to the far right, just under the large yellow button. Click on the "Automatic scan report" link, then click the save button. Save the report to your desktop as Scan 1. The report will be saved as a text file.

That file is going to be very large...too large to post the entire thing. What I need you to do at this point, is to open that log in "Notepad", then click Edit from the menu at the top and select "Find". Using that Find search function, use these as search terms:
Disinfected
Cleared of viruses
Detected


Now...you'll need to search for those terms in that log, one at a time. Having selected the "Edit-->Find" function in Notepad, in the Find what search box, type in the word Disinfected then click the Find Next button. The search function will find anything in the text file having the name "Disinfected". Once it presents the findings, copy that individual line item and paste it into another blank notepad, then continue searching by clicking the Find Next button. Do this in like manner, for each of the search terms identified above. Once you complete the search and copied everything you found into the other blank notepad, save it to your desktop as Edited_AVP_Log.txt.

Next, please return to the AVP scanning utility and click the Manual Disinfection tab. Please click the Start gathering system information button. You'll again see a progress bar while the utility collects the necessary information. When it completes, the progress bar will disappear. Click the "Report sending" tab, then click on the link avptool sysinfo.zip (open the file manager). Attach that zip file here on your next reply along with the contents of the "notepad" file that you saved from the above "First scan" instruction. Thanks!
Disabled Veteran
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2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline Milesperhour

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  • Posts: 6
Okay Virus protection real time is disabled. Downloading Kaspersky....

Offline Milesperhour

  • Bronze Member
  • Posts: 6
Should I be offline while Kaspersky virus removal is running, considering I have to down my firewall and virus protection?

Offline Milesperhour

  • Bronze Member
  • Posts: 6
10/16/2011 6:32:24 PM   OK   C:\Documents and Settings\XP\Local Settings\Temp\7210928\Report\detected.rpt
10/16/2011 6:32:24 PM   OK   C:\Documents and Settings\XP\Local Settings\Temp\7210928\Report\detected.idx

10/16/2011 7:15:40 PM   OK   C:\Documents and Settings\XP\Local Settings\Temp\7210928\Report\detected.rpt   Object was not changed (iSwift 3)
10/16/2011 7:15:40 PM   OK   C:\Documents and Settings\XP\Local Settings\Temp\7210928\Report\detected.idx   Object was not changed (iSwift 3)

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
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  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
That's all? Those are of no concern. Are you still having issues? If so, please detail what they are with precise clarity. Thanks!
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Still with us Milesperhour?
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Due to the lack of feedback this Topic is closed. If you need continued support, please create a new thread detailing what issues you are having.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven