hmm. I was referring to your instruction to enter
cd %programfiles%\Microsoft Security Essentials
into CMD. The result of this is "The system cannot find the path specified." I looked at my "Program Files" Folder and there is not a subfolder called "Microsoft Security Essentials". There is, however, an 'MpCmdRun' located at programfiles\Microsoft Security Client\Antimalware. Should I use this?
My apologies. Certainly, I thought, "Microsoft Answer's" forum's technical engineers provided accurate information these days...since I've complained about this for nearly a year now. I grabbed that parameter from instructions there...not to mention, I also beta tested MSE and had it installed myself for quite some time. I can attest, the file path was accurate but when the folder's name changed, I can't say. I also can't find where google knows either.
Anyway, you have serious problems. You can set aside the review of MSE's logs for now. I doubt they would be helpful since I've determined the most dire consequence of your current issue is a compromise to your entire hard disk.
I should let you moll over what your options are at this point:
IMPORTANT NOTE: One or more of the identified infections was related to a
rootkit component. Rootkits and
Backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.
If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer...not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read
"How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?"Although sometimes, and under certain circumstances, some rootkit infections can be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because some rootkits can be removed, the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
•
"When should I re-format? How should I reinstall?"•
"Help: I Got Hacked. Now What Do I Do?"•
"Where to draw the line? When to recommend a format and reinstall?"Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Let us know how you wish to proceed.
