Hello, welcome to SpywareHammer.
I go by Hoov, and I will be helping you with your problem. I must ask you to do a few things for me.
First, tell me everything that you have done, if anything, to try and fix this problem.Also tell me any other problems you are having, no matter how small or long you have been dealing with them.
Second, please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.
Third, follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go.
Fourth, Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.
Fifth, if we start this fix, I need you to stick with me until the end. Just because your computer is running better does not mean it is fixed.
Before we start trying to fix your computer, you need to make sure your data is backed up. Also let me know of any software you have running that encrypts your harddrive.
Now onto trying to fix your computer.
I am going to tell you right out front, the first thing we need to do is make sure all your software is legal. The reason why it is suspect is from the way you phrased your earlier posts. There are very few absolutes on this forum, but one is that we do not help with pirated software. Once we have done that, we can take care of the rest.
from hereImportant :
Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files
After a very short time, when the cursor hourglass disappears, click Save List To File
A message box will verify that the file is saved.
Double-click the CKFiles.txt
icon on your desktop and copy/paste the contents in your next reply.
We need to see some information about what is happening in your machine. Please perform the following scan:
by sUBs from one of the following links. Save it to your desktop.DDS.scr
Double click on the DDS
icon, allow it to run.
A small box will open, with an explaination about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Please copy and paste both logs into your next response. You may need more than one response.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE
Please download and run Belarc Advisor
. When it is done running its scan, it will open a browser window. When that window is open you can close it. Then go to C:\Program Files\Belarc\Advisor\System\tmp , there will be two files there. One is license.html the other is the name of your computer. I am sending you a private message on what to do with that file. DO NOT ATTACH OR POST IT HERE.