Author Topic: [Cracked System] possible malware  (Read 10171 times)

Offline negster22

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Re: [In Progress K] possible malware
« Reply #45 on: January 05, 2012, 02:35:34 PM »
Hi rushy,

I'm sorry to inform you that your MGADiag results show that you are running an unlicensed copy of Windows:

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: bfb30674-7c9a-4624-9309-9914cfd5b05c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00428-00140-321-700127-00-1033-7100.0000-2232009
Installation ID: 008793812844473974356272167801922242256570720063551221
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: QGWQ9
License Status: Unlicensed  <===
Remaining Windows rearm count: 3
Trusted time: 05/01/2012 15:16:43

Because of legal and ethical considerations, SpywareHammer’s policy is to refuse to participate in the cleanup or restoration of a system that has unlicensed software:


No assistance of any kind will be offered with respect to a computer that has keygens or unlicensed, cracked, or otherwise pirated software running.  This policy extends to assistance in any form whether related to the suspect software or not.  Use of software through these means is illegal in the United States, where SpywareHammer is incorporated, and most other countries.  SpywareHammer’s staff neither condones such activity nor offers assistance on a system which has such software.

Once we verify that you have registered your copy of Windows, kevin, will be happy to continue providing support in this topic.

Thank you for your cooperation on this matter.
Microsoft MVP - Consumer Security 2006 - 2011
BITS and PC's

Offline PCBruiser

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Re: [In Progress K] possible malware
« Reply #46 on: January 05, 2012, 02:49:54 PM »
I would like to add another task that you must also complete before we can provide any further assistance.  Your copy of MS Office has a blocked volume license key.  That means that while the license key is valid, it is blocked by Microsoft for reasons related to the illegal installation of that copy of Office in violation of the Office licensing agreement.  A volume license key is usually issued to a system manufacturer, or company licensing the use of Office in volume.  When that license key is misused, the key is blocked from validation by the Microsoft validation servers.  That is the case with your copy of Office.  This issue must also be resolved before we can provide additional help.

The lines in the MGA log relating to this issue look like this:

Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
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