Author Topic: [Inactive] Windows Update won't update and a series of related items.  (Read 9576 times)

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Offline Trish

  • Bronze Member
  • Posts: 42
The first issue is that windows update fails when I try to install the security updates.

So I went to Microsoft Fix It Center and was unable to install that.

I read that I may need to update IE to run it, so I tried to install IE9 and it failed.

I use McAfee and my real time scanning turns itself off.  The full scan option crashes.

I ran HiJackThis, but was only able to create a log after I changed the name.  (The log is pasted at the very bottom)

I was unable to install the software needed to allow my new Android phone to stream from the computer.

Thanks in advance for any help!

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18865  BrowserJavaVersion: 1.6.0_30
Run by Trish at 12:31:49 on 2012-01-28
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3061.1381 [GMT -6:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\CoPilot\Navigator9\App\Spot2741.exe
C:\Windows\system32\STacSV.exe
C:\Program Files\iolo\System Mechanic\SystemGuardAlerter.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\1.3.21.79\GoogleCrashHandler.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\aol\1207945413\ee\aolsoftware.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\NoteBurner\VTBurnerGUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Common Files\aol\1207945413\ee\AOLDesktop.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Windows Media Player\WMPEnc.exe
C:\Windows\System32\mobsync.exe
C:\Users\Trish\Downloads\mbam-setup.exe
C:\Users\Trish\AppData\Local\Temp\is-TLIG7.tmp\mbam-setup.tmp
C:\Users\Trish\Downloads\mbam-setup.exe
C:\Users\Trish\AppData\Local\Temp\is-P29GB.tmp\mbam-setup.tmp
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/
uDefault_Page_URL = hxxp://www.aol.com/?src=customie7
mStart Page = hxxp://www.aol.com/?src=customie7
mDefault_Page_URL = hxxp://www.aol.com/?src=customie7
uURLSearchHooks: H - No File
uURLSearchHooks: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\dealio toolbar\SearchSettings.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110813193502.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: TwcToolbarBhoApp Class: {aa1f9ddb-e605-4ba6-81d4-e427dee012ad} - c:\windows\system32\TwcToolbarBho.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\dealio toolbar\SearchSettings.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: The Weather Channel Toolbar: {2e5e800e-6ac0-411e-940a-369530a35e43} - c:\windows\system32\TwcToolbarIe7.dll
TB: {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - No File
TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - No File
TB: {8C550565-107B-4FEE-B2CC-9B6B12CE53F6} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [HostManager] c:\program files\common files\aol\1207945413\ee\AOLSoftware.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [BYR_AGENT] c:\programdata\lgmobileax\byr_client\VZWNotiAgent.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Google Updater] "c:\program files\google\google updater\GoogleUpdater.exe" -check_deprecation
mRun: [iolo Startup] "c:\program files\iolo\common\lib\ioloLManager.exe"
mRun: [NoteBurner] c:\program files\noteburner\VTBurnerGUI.exe /silence
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-us\local\search.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {2E5E800E-6AC0-411E-940A-369530A35E43} - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB}
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{43D57D8C-2DEE-407D-9FB1-F3852FFB2E00} : DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{4C87CB3E-FE09-45B3-B451-C8BECE5402DB} : DhcpNameServer = 192.168.11.1
TCP: Interfaces\{9185D1DD-33D8-4834-9A53-88F6CE5F5141} : DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{A37CDA61-C49D-465E-AFF3-8AA60D219304} : DhcpNameServer = 192.168.0.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\trish\appdata\roaming\mozilla\firefox\profiles\buw87otj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?query={searchTerms}&invocationType=tb50ffaoldesktop-chromesbox-en-us&tb_uuid=20110422191705465&tb_oid=22-04-2011&tb_mrud=22-04-2011
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - component: c:\users\trish\appdata\roaming\mozilla\firefox\profiles\buw87otj.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\FFExternalAlert.dll
FF - component: c:\users\trish\appdata\roaming\mozilla\firefox\profiles\buw87otj.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\RadioWMPCore.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\curl corporation\surge\plugins\np-curl-surge-7-0.dll
FF - plugin: c:\program files\curl corporation\surge\plugins\np-curl-surge64-7-0.dll
FF - plugin: c:\program files\curl corporation\surge\plugins\np-curl-surge64.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: d:\program files\mcafee\supportability\mvt\NPMVTPlugin.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-13 459728]
R0 ntcdrdrv;ntcdrdrv;c:\windows\system32\drivers\ntcdrdrv.sys [2012-1-20 13440]
R1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\ElRawDsk.sys [2011-11-8 20392]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-5-28 20352]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-8-13 64584]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-8-13 165032]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-4-7 73728]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2011-11-8 722616]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-8-13 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-8-13 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-8-13 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-8-13 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-8-13 148520]
R2 MotoHelper;MotoHelper Service;c:\program files\motorola\motohelper\MotoHelperService.exe [2011-12-6 214896]
R2 SpotGPSMaxim;Spot GPS Maxim;c:\program files\copilot\navigator9\app\Spot2741.exe [2006-3-30 651385]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-8-13 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-17 153280]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-8-13 314088]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-3-23 136176]
S2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-8-13 171168]
S3 A5AGU;D-Link Wireless LAN 802.11 USB device driver;c:\windows\system32\drivers\AGUx86.sys [2008-5-28 892416]
S3 ATHFMWDL;D-Link predator Bootloader driver;c:\windows\system32\drivers\Athfmwdl.sys [2005-7-25 43392]
S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2009-1-29 6016]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-31 21504]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-4-7 29744]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-3-23 136176]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\d-link\rangebooster g wua-2340\jswutilvst\jswpsapi.exe [2008-5-28 942080]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-17 52320]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-8-13 84488]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-6-28 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-17 40552]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2011-4-4 20480]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2009-1-29 8320]
S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2010-4-1 23424]
S3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\drivers\motusbdevice.sys [2011-11-8 11008]
S3 spotJ;Spot Software GPS USB Driver;c:\windows\system32\drivers\spotJ.sys [2006-3-30 34304]
S3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys [2012-1-20 25704]
S3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);c:\windows\system32\drivers\WsAudio_DeviceS(2).sys [2012-1-20 25704]
S3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);c:\windows\system32\drivers\WsAudio_DeviceS(3).sys [2012-1-20 25704]
S3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);c:\windows\system32\drivers\WsAudio_DeviceS(4).sys [2012-1-20 25704]
S3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);c:\windows\system32\drivers\WsAudio_DeviceS(5).sys [2012-1-20 25704]
.
=============== File Associations ===============
.
JSEFile=NOTEPAD.EXE %1
regfile=NOTEPAD.EXE %1
scrfile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2012-01-28 16:13:25   22216   ----a-w-   c:\windows\system32\drivers\mbam.sys
2012-01-28 16:13:24   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2012-01-27 08:42:35   388096   ----a-r-   c:\users\trish\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-01-27 08:42:29   --------   d-----w-   c:\program files\Trend Micro
2012-01-26 19:06:01   --------   d-----w-   c:\programdata\PCDr
2012-01-26 18:26:34   --------   d-----w-   c:\users\trish\appdata\roaming\PCDr
2012-01-24 09:40:12   --------   d-----w-   c:\program files\Motorola Mobility
2012-01-23 13:46:10   5   ----a-w-   c:\windows\system32\lMMLDeleteUserData42107612FX.tmp
2012-01-21 08:53:36   --------   d-----w-   c:\programdata\AVS4YOU
2012-01-21 08:53:22   --------   d-----w-   c:\users\trish\appdata\roaming\AVS4YOU
2012-01-21 08:45:35   --------   d-----w-   c:\program files\common files\AVSMedia
2012-01-21 08:45:19   11137024   ----a-w-   c:\windows\system32\libmfxsw32.dll
2012-01-21 08:45:13   24576   ----a-w-   c:\windows\system32\msxml3a.dll
2012-01-21 08:45:07   --------   d-----w-   c:\program files\AVS4YOU
2012-01-21 08:16:58   --------   d-----w-   c:\program files\NBX Audio Converter
2012-01-21 05:27:38   13440   ----a-w-   c:\windows\system32\drivers\ntcdrdrv.sys
2012-01-21 05:27:35   --------   d-----w-   c:\programdata\NoteBurner
2012-01-21 05:27:35   --------   d-----w-   c:\program files\NoteBurner
2012-01-21 03:05:02   25704   ----a-w-   c:\windows\system32\drivers\WsAudio_DeviceS(5).sys
2012-01-21 03:03:26   25704   ----a-w-   c:\windows\system32\drivers\WsAudio_DeviceS(4).sys
2012-01-21 03:01:57   25704   ----a-w-   c:\windows\system32\drivers\WsAudio_DeviceS(3).sys
2012-01-21 02:59:57   25704   ----a-w-   c:\windows\system32\drivers\WsAudio_DeviceS(2).sys
2012-01-21 02:57:55   25704   ----a-w-   c:\windows\system32\drivers\WsAudio_DeviceS(1).sys
2012-01-21 02:57:35   496640   ----a-w-   c:\windows\system32\xvid.ax
2012-01-21 02:57:34   892928   ----a-w-   c:\windows\system32\iconv.dll
2012-01-21 02:57:34   675840   ----a-w-   c:\windows\system32\ac3filter.ax
2012-01-21 02:57:26   --------   d-----w-   c:\program files\Aimersoft
2012-01-20 07:59:09   --------   d-----w-   c:\users\trish\appdata\roaming\ConverterLite
2012-01-20 07:59:00   --------   d-----w-   c:\program files\ConverterLite
2012-01-20 07:37:16   --------   d-----w-   c:\program files\NCH Software
2012-01-20 07:36:13   --------   d-----w-   c:\users\trish\appdata\roaming\NCH Software
2012-01-20 05:23:40   --------   d-----w-   c:\program files\OverDrive Media Console
2012-01-20 01:24:10   --------   d-----w-   c:\users\trish\.gstreamer-0.10
2012-01-20 01:18:28   --------   d-----w-   c:\users\trish\appdata\local\Motorola
2012-01-20 01:16:20   --------   d-----w-   c:\programdata\Nero
2012-01-20 01:16:01   --------   d-----w-   c:\programdata\Motorola
2012-01-20 01:15:41   --------   d-----w-   C:\Temp
2012-01-20 01:13:35   --------   d-----w-   c:\program files\common files\Motorola Shared
2012-01-20 01:11:30   --------   d-----w-   c:\users\trish\appdata\roaming\Motorola
2012-01-20 01:11:30   --------   d-----w-   c:\program files\Motorola
2012-01-10 09:05:43   --------   d-----w-   c:\program files\Magic Farm 2
2012-01-10 07:24:31   --------   d-----w-   c:\program files\Grimoire Chronicles
2012-01-03 14:22:02   103864   ----a-w-   c:\program files\mozilla firefox\plugins\nppdf32.dll
2012-01-03 14:22:02   103864   ----a-w-   c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2012-01-06 17:51:24   29696   ----a-w-   c:\windows\system32\iolobtdfg.exe
2012-01-06 17:51:16   11776   ----a-w-   c:\windows\system32\smrgdf.exe
2012-01-06 17:29:06   2083464   ----a-w-   c:\windows\system32\Incinerator32.dll
2011-12-18 20:16:47   414368   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-10 11:54:13   472808   ----a-w-   c:\windows\system32\deployJava1.dll
2011-11-08 18:59:04   11008   ----a-w-   c:\windows\system32\drivers\motusbdevice.sys
2011-11-08 06:15:04   74703   ----a-w-   c:\windows\system32\mfc45.dll
.
============= FINISH: 12:35:55.36 ===============

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
« Last Edit: January 28, 2012, 01:16:23 pm by Hoov »



Offline Trish

  • Bronze Member
  • Posts: 42
Re: Windows Update won't update and a series of related items.
« Reply #1 on: January 28, 2012, 01:13:51 pm »


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 4/7/2008 6:20:24 AM
System Uptime: 1/28/2012 7:06:07 AM (5 hours ago)
.
Motherboard: Dell Inc. |  | 0UK439
Processor: Intel(R) Core(TM)2 Duo CPU     T8300  @ 2.40GHz | Microprocessor | 800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 136 GiB total, 52.175 GiB free.
D: is FIXED (NTFS) - 149 GiB total, 24.697 GiB free.
E: is FIXED (NTFS) - 10 GiB total, 0.019 GiB free.
F: is CDROM (CDFS)
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0010
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #3
PNP Device ID: ROOT\*ISATAP\0010
Service: tunnel
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
2 Tasty
3 Cards to Dead Time
3 Days - Amulet Secret
3 Days: Zoo Mystery
3 Stars of Destiny
32 Bit HP CIO Components Installer
4300
4300_Help
4300Trb
A Fairy Tale
A Girl in the City
A Gypsy's Tale: The Tower of Secrets
A Gypsy's Tale: The Tower of Secrets Strategy Guide
Abigail and the Kingdom of Fairs
Abra Academy™: Returning Cast
Acrobat.com
Adobe Acrobat 5.0
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.0
Adobe Shockwave Player 11.5
Advanced Audio FX Engine
Advanced Video FX Engine
Adventure Chronicles
Aerie - Spirit of the Forest
Affair Bureau
Agatha Christie: 4:50 from Paddington
Agatha Christie: Peril at End House
Age Of Castles
Age Of Emerald
Age of Empires III Trial
AgeOfCastles
AGON - The London Scene
AGON: From Lapland to Madagascar
AGON: The London Scene Strategy Guide
Ahriman's Prophecy
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Air Solitaire
Airport Mania 2: Wild Trips
Alabama Smith in the Quest of Fate
Alchemist's Apprentice
Alexandra Fortune: Mystery of the Lunar Archipelago
Alice Greenfingers
Alice in Wonderland
Alpha Kimori
AltSHIFT
Amazing Adventures Around The World
Amazing Adventures The Lost Tomb
Amazing Adventures: The Caribbean Secret
Amazing Pyramids
Amelie's Cafe
American Conquest
Amnesia Quest 1.0
Ancient Adventures - Gift of Zeus
Ancient Adventures: Gift of Zeus Strategy Guide
Ancient Mosaic
Ancient Rome
Ancient Spirits: Columbus' Legacy
Angela Young's Dream Adventure
Angela Young 2: Escape the Dreamscape
Animal Agents
ANIWZCS2 Service
Anna`s Ice Cream
Annabel
Annie's Millions
Annies Millions
Antique Road Trip USA
Antique Shop
Antiques Roadshow ™
AOL Install
AOL Mail and AIM Gadget
AOL Registration
AOL Toolbar for Internet Explorer
AOL Uninstaller (Choose which Products to Remove)
Apparitions: Kotsmine Hills
Apple Application Support
Apple Software Update
Architect: Episode 1
Arevan: The Bitter Truth
Ariadne
Art Mogul
Art of Murder: Cards of Destiny
Art of Murder: Hunt for the Puppeteer
Artifacts of the Past: Ancient Mysteries
Artifacts of the Past: Ancient Mysteries Strategy Guide
Artist Colony
Aspectus: Rinascimento Chronicles
Atlantis
Atlantis: Mysteries of Ancient Inventors
Autumn's Treasures: The Jade Coin
Avernum 4
Aveyond
Aveyond - The Darkthrop Prophecy
Aveyond 2
Aveyond: Gates of Night
Aveyond: Lord of Twilight
Aveyond: The Darkthrop Prophecy
Aveyond: The Darkthrop Prophecy Strategy Guide
Aveyond: The Lost Orb
Aveyond: The Lost Orb Strategy Guide
AVS Audio Converter 7
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
Azada : Ancient Magic
Azada ™
Aztec Bricks
Aztec Tribe
Baby Blimp
Banctec Service Agreement
Be a King
Be a King 2
BeachBlox
Bear's Dream
Becky Brogan: The Mystery of Meane Manor
Bee Garden
Bee Party
Behind the Reflection
Best of Card Games (remove only)
BeTrapped!
Between the Worlds
Big City Adventure - San Francisco
Big City Adventure: New York City
Big Fish Games Sudoku (remove only)
Bigfoot: Chasing Shadows
Bilbo: The Four Corners of the World
Blood Oath
Bloodline of the Fallen: Anna's Sacrifice
Bloom Busters
Blooming Daisies
Blossom
Bloxter
Blue Madonna: A Carol Reed Story
Boulder Dash®: Pirate's Quest™
Brain Challenge
Brain Games: Chess
Brain Games: Mahjongg
Brick Quest 2
Brixter
Broadcom Management Programs
Broken Sword: The Shadow of the Templars
Browser Address Error Redirector
Brrrmuda Triangle
Bubble Town
BufferChm
Build-a-lot
Build-a-Lot 2
Build-a-Lot: The Elizabethan Era
Build a lot 3
Build a Lot 4
Build It Green: Back to the Beach
Build It! Miami Beach Resort
Buku Dominoes
Buku Kakuro
Burger Bustle
Burger Rush
Buried in Time
BVS Solitaire Collection
Cake Mania 2
Cake Mania Main Street
Cake Mania: To the Max
Cake Shop
Cake Shop 2
Call of Atlantis
Camp Funshine: Carrie the Caregiver 3
Can You See What I See?
Carnival Mania
Cassandra's Journey: The Legacy of Nostradamus
Catan - The Computer Game
Cate West: The Vanishing Files
Chainz Galaxy
Charlaine Harris: Dying for Daylight
Charm Tale
Chessmaster Challenge
Chicken Chase
Chocolatier
Chocolatier - Decadence by Design
Chocolatier 2: Secret Ingredients
Chocolatier 3: Decadence by Design
Chocolatier: Decadence by Design
Christmas Quest 1.0
Christmas Wonderland
Christmasville
Chromentum 2
Chronicles of Albian: The Magic Convention
Chronicles of Mystery: Tree of Life
Cinema Tycoon 2: Movie Mania
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Citadels
City Style
Club Control 2
CLUE Classic
Clueless
Clutter
Columbus: Ghost of the Mystery Stone
Columbus: Ghost of the Mystery Stone Strategy Guide
Column of the Maya
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
Conga Bugs
Continental Cafe
ConverterLite 0.1
Cookie Domination
Cooking Academy 2: World Cuisine
Cooking Dash
Cooking Quest
CoPilot - Navigator 9
Copy
Costume Chaos
County Fair
Coyote`s Tale: Fire and Water
Crazy Machines
Crazy Machines: New from the Lab
Crime and Punishment: Who Framed Raskolnikov?
Crossworlds: The Flying City
Crystal Cave: Lost Treasures
CSI-3 Dimensions of Murder 1.0
CSI: NY
Cubetastic
Curl RTE 7.0.5
Curse of the Ghost Ship
Curse of the Pharaoh: Napoleon's Secret ™
Curse of the Pharaoh: Tears of Sekhmet
Curse of the Pharaoh: Tears of Sekhmet Strategy Guide
CustomerResearchQFolder
Cute Knight Kingdom
Dairy Dash
Danger Next Door: Miss Teri Tale's Adventure
Dark Parables: Curse of Briar Rose
Dark Parables: Curse of Briar Rose Collector's Edition
Dark Parables: Curse of Briar Rose Strategy Guide
Dark Parables: The Exiled Prince
Dark Parables: The Exiled Prince Collector's Edition
Dark Tales: ™ Edgar Allan Poe's The Black Cat
Dark Tales: ™ Edgar Allan Poe's The Black Cat Collector's Edition
Dark Tales: ™ Edgar Allan Poe's The Black Cat Strategy Guide
Deadly Sin 2: Shining Faith
Dealio Toolbar v4.0.1
Death at Fairing Point: A Dana Knightstone Novel
Death at Fairing Point: A Dana Knightstone Novel Collector's Edition
Death at Fairing Point: A Dana Knightstone Novel Strategy Guide
Defenders of Law: The Rosendale File
Delaware St. John - The Curse of Midnight Manor
Delaware St. John: The Seacliff Tragedy
Delaware St. John: The Town with No Name
Dell DataSafe Online
Dell Driver Download Manager
Dell Driver Download Manager - 1
Dell Getting Started Guide
Dell Support Center
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card
Department 42: The Mystery of the Nine
Destination Component
Detective Agency
DeviceDiscovery
DeviceManagementQFolder
Diamon Jones: Devil's Contract
Diaper Dash
Diego Dinosaur Rescue
Diego`s Dinosaur Adventure
Digital Line Detect
Diner Dash: Flo Through Time
Discovery! A Seek and Find Adventure
DocProc
DocProcQFolder
Dolphins Dice Slots
Dominic Crane's Dreamscape Mystery
Dominic Crane 2: Dark Mystery Revealed
Doors of the Mind: Inner Mysteries
Doors of the Mind: Inner Mysteries Strategy Guide
Downtown Secrets
DQ Tycoon
Dr. Jekyll & Mr. Hyde: The Strange Case - Extended Edition
Dr. Lynch: Grave Secrets
Drawn: Dark Flight ®
Drawn: Dark Flight ® Collector's Editon
Drawn: Dark Flight ® Strategy Guide
Dream Chronicles
Dream Chronicles - The Chosen Child
Dream Chronicles : The Book of Water Collector's Edition
Dream Chronicles ™ 2: The Eternal Maze
Dream Chronicles: Book of Water Strategy Guide
Dream Chronicles: The Book of Air
Dream Chronicles: The Book of Air Strategy Guide
Dream Chronicles: The Book of Water
Dream Chronicles: The Chosen Child
Dream Day First Home
Dream Day Honeymoon
Dream Day Wedding: Married in Manhattan
Dream Sleuth
Dreamscape
Dress Up Rush
Drugstore Mania
EarthLink Setup Files
EBSCO Publishing Download Manager
Echoes of the Past: Royal House of Stone
Echoes of the Past: The Castle of Shadows
Echoes of the Past: The Castle of Shadows Strategy Guide
EcoRescue: Project Rainforest
Eden's Quest: The Hunt for Akua
Elementals: The Magic Key
Elements
Elf Bowling: Hawaiian Vacation
Elizabeth Find MD: Diagnosis Mystery
Ella's Hope
Elven Mists 2
Emerald City Confidential
Empires & Dungeons 2
Enchanted Gardens
Enchanted Katya and the Mystery of the Lost Wizard
Enigma
Epic Adventures: Cursed Onboard
Escape from Frankenstein's Castle
Escape from Frankenstein's Castle Strategy Guide
Escape from Lost Island
Escape From Paradise
Escape From Paradise 2: A Kingdom's Quest
Escape From Rosecliff Island
Escape Rosecliff Island
Escape the Museum
Escape the Museum 2
eSupportQFolder
Eternal Eden Ver 1.05
Eternal Night: Realm of Souls
Everlong v3.13
Exorcist
Explorer: Contraband Mystery
Fab Fashion
Faded Reality
Fairy Godmother Tycoon
Fairy Maids
Fantastic Farm
Farm Craft 2
Farm Frenzy
Farm Frenzy 2
Farm Frenzy 3
Farm Frenzy 3: Ice Age
Farm Frenzy 3: Russian Roulette
Farm Frenzy Pizza Party
Farm Frenzy: Gone Fishing
Farm Mania 2
Farm Tribe
Farmers Market
Fashion Apprentice
Fashion Dash
Fashion Finder: Secrets of Fashion NYC Edition
Fashion Fortune
Fashionista
Fax
Fear For Sale: Mystery of McInroy Manor
Fear for Sale: Mystery of McInroy Manor Strategy Guide
Find Your Own Way Home
Finding Hope
Fire Flower
First Class Flurry
Fish Tycoon
Fisher's Family Farm
Fishing Craze
Fitness Frenzy
Fix-it-up: Kate`s Adventure
Flalls
Floating Kingdoms ™
Flower Quest
Flower Stand Tycoon
Forgotten Lands: First Colony ™
Forgotten Riddles - The Mayan Princess
Forgotten Riddles The Mayan Princess
Forgotten Riddles The Moonlight Sonatas
Four Houses
Frogs in Love
Fruity Garden
Funky Farm 2
Funny Miners
Fussy Freddy
G.H.O.S.T Chronicles: Phantom of the Renaissance Faire
G.H.O.S.T. Hunters: The Haunting of Majesty Manor
GabCab
GameHouse
Garden Dreams
Garden Panic
Gardenscapes
Gemini Lost
Gemsweeper
GHOST Hunters The Haunting Of Majesty Manor
Ghost Town Mysteries: Bodie
Go-Go Gourmet
Go-Go Gourmet: Chef of the Year
Goddess Chronicles
Google Chrome
Google Desktop
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Gourmania
Governor of Poker 2
Grace's Quest: To Catch An Art Thief
Great Adventures: Xmas Edition
Great Chocolate Chase
Great Migrations
Great Secrets: Da Vinci
Great Secrets: Nostradamus
Grimm's Hatchery
Grimoire Chronicles
Hallowed Legends: Samhain Collector's Edition
HappyVille: Quest for Utopia
Haunted Halls: Green Hills Sanitarium
Haunted Halls: Green Hills Sanitarium Collector's Edition
Haunted Halls: Green Hills Sanitarium Strategy Guide
Haunted Hotel: Lonely Dream
Haunted Legends: The Queen of Spades
Haunted Legends: The Queen of Spades Collector's Edition
Haunted Manor: Lord of Mirrors
Haunted Manor: Lord of Mirrors Collector's Edition
Haunted Manor: Lord of Mirrors Strategy Guide
Hawaiian Explorer 2: Lost Island
Hawaiian Explorer The Lost Island
Hawaiian Explorer: Pearl Harbor
Heartwild Solitaire: Book Two
Hidato Adventures
Hidden Expedition ® - Devil's Triangle
Hidden Expedition ® : Devil's Triangle Strategy Guide
Hidden Expedition: Everest ™
Hidden Expedition: The Uncharted Islands Collector's Edition
Hidden Expedition: Titanic™
Hidden Identity: Chicago Blackout
Hidden in Time: Mirror Mirror
Hidden Island
Hidden Magic
Hidden Mysteries: Civil War
Hidden Mysteries: Salem Secrets
Hidden Mysteries: The Fateful Voyage - Titanic
Hidden Object Crosswords
Hidden Secrets: The Nightmare
Hidden World of Art 2: Undercover Art Agent
Hidden World of Art2 1.015
HiJackThis
Hodgepodge Hollow
Holly 2: Magic Land
Holly: A Christmas Tale
Hollywood Tycoon
Home Sweet Home 2: Kitchens and Baths
Home Sweet Home: Christmas Edition
Hostile Makeover
Hotdog Hotshot
Hotel
Hotel Mogul: Las Vegas
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
House, M.D.
Hoyle Miami Soliaire
Hoyle Miami Solitaire
HP Customer Participation Program 8.0
HP OCR Software 8.0
HP Photosmart Essential
HP Product Assistant
HP Product Detection
HP Solution Center 8.0
HP Update
HPProductAssistant
HPSSupply
I Spy Fantasy
I SPY ™ Mystery
I SPY ™ Spooky Mansion Deluxe
I SPY: Treasure Hunt
Ice Blast
Ice Cream Craze: Tycoon Takeover
Ice Cream Mania
Immortal Cities : Children of the Nile Demo
Incredible Adventures of my Mom
Incredible Express
Ingenious
Insider Tales: Stolen Venus
Insider Tales: The Secret of Casanova
Inspector Parker
Install Creator
Intel(R) Graphics Media Accelerator Driver
Internet Service Offers Launcher
Interpol 2: Most Wanted
Interpol The Trail Of Dr Chaos
Interpol: The Trail of Dr. Chaos
iolo technologies' System Mechanic
Iron Roses
Island Realms
Island Tribe
Island Tribe 2
Island: The Lost Medallion
It's all about masks
IWizard 0.904
Jabber
Jack of All Tribes
James Patterson's Women's Murder Club: A Darker Shade of Grey
James Patterson's Women's Murder Club: Death in Scarlet
James Patterson Women's Murder Club: Little Black Lies
Jane's Realty
Jane's Realty 2
Jane's Zoo
Jane Croft: The Baker Street Murder
Jane Lucky
Java Auto Updater
Java(TM) 6 Update 2
Java(TM) 6 Update 30
Java(TM) 6 Update 6
Java(TM) 6 Update 7
Jenkat Games Arcade
Jenny's Fish Shop
Jessica's Cupcake Cafe
Jetsetter
Jewel Charm
Jewel of Atlantis
Jewel Quest Mysteries - Trail of the Midnight Heart
Jewelix
Jewelleria
Jewelry Secret: Mystery Stones
Jig Art Quest
Joan Jade and the Gates of Xibalba
Jodie Drake and the World in Peril
John and Mary's Memories
Journey of Hope
Kaptain Brawe - Episode I
Kaptain Brawe - Episode II
Kate Arrow: Deserted Wood
Kate Arrow: Deserted Wood Strategy Guide
Kellie Stanford: Turn of Fate
Kelly Green Garden Queen
Keys to Manhattan
King Arthur
King Mania
Kingdom of Seven Seals
Kitchen Brigade
Knightfall: Death and Taxes
Kudos
Kuros
Laptop Integrated Webcam Driver (1.04.01.1011)  
Laura Jones and the Secret Legacy of Nikola Tesla
Lavender`s Botanicals
Laxius Force
Laxius Force II
Leeloo's Talent Agency
Legends of the Wild West: Golden Hill
LEGO Fever
Letters from Nowhere
LG United Mobile Drivers
Life Quest ™
Lilly and Sasha: Curse of the Immortals
Liong: The Lost Amulets
Little Space Duo
Little Things
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
Loco Mogul
Lost Chronicles: Salem
Lost City of Z: Special Edition
Lost Fortunes
Lost in the City: Post Scriptum
Lost in the City: Post Scriptum Strategy Guide
Lost in Time: The Clockwork Tower
Lost Realms: The Curse of Babylon
Lost Secrets: Bermuda Triangle
Lost Secrets: Caribbean Explorer Secrets of the Sea
Lotus NotesSQL 3.01 driver
Lotus SmartSuite - English
Love's Power Mahjong
Love & Death ™: Bitten ™
Love & Death: Bitten Strategy Guide
Love Ahoy
Lovely Kitchen
Luxor Adventures
Luxor: Quest for the Afterlife
Mae Q`West and the Sign of the Stars
Maestro: Music of Death Collector's Edition
Magic Academy
Magic Encyclopedia
Magic Encyclopedia: Moon Light
Magic Farm
Magic Farm 2
Magic Farm: Ultimate Flower
Magic Life 1.00
Magic Life 1.004
Magic Sweets
Magic Vines™
Mahjong Towers Eternity™
Mahjongg - Ancient Egypt
Mahjongg Dimensions Deluxe
Making Mr. Right
Malwarebytes' Anti-Malware version 1.51.2.1300
Mandragora
Margrave Manor 2: Lost Ship
Margrave: The Curse of the Severed Heart Collector's Edition
Mark and Mandi's Love Story
MarketResearch
Mary Kay Andrews: The Fixer Upper
Masquerade Mysteries: The Case of the Copycat Curator
Master of Defense
Masters of Mystery - Crime of Fashion
Masters of Mystery: Blood of Betrayal
McAfee Security Scan
McAfee SecurityCenter
McAfee Virtual Technician
Mechanicus
MediaDirect
Megaplex Madness: Now Playing
Megaplex Madness: Summer Blockbuster
Megapolis
Memorabilia: Mia's Mysterious Memory Machine
Memory Clinic
Microsoft .NET Framework 3.5 SP1
Microsoft Age of Empires Gold
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Application Error Reporting
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Rise Of Nations
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Midnight Mysteries: Salem Witch Trials
Midnight Mysteries: The Edgar Allan Poe Conspiracy
Midnight Mysteries: The Salem Witch Trials Strategy Guide
Millennium Secrets: Emerald Curse
Millennium Secrets: Emerald Curse Strategy Guide
Millennium: A New Hope
Millionaire Manor: The Hidden Object Show
Mind's Eye: Secrets of the Forgotten
Miriel's Enchanted Mystery
Miriel The Magical Merchant
Mishap 2: An Intentional Haunting
Miss Teri Tale
Modem Diagnostic Tool
Mole Control
Money Tree
Monkey Money 2
Monkey Money Slots
Mosaic Tomb of Mystery
MotoHelper 2.1.32 Driver 5.4.0
MotoHelper MergeModules
Motorola Mobile Drivers Installation 5.4.0
Mozilla Firefox 7.0.1 (x86 en-US)
Mr Jones' Graveyard Shift
Mr. Biscuits: The Case of the Ocean Pearl
MSVC80_x86
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML4 Parser
Mummy's Treasure
Murder Island: Secret of Tantalus
Murder, She Wrote
Murder, She Wrote Strategy Guide
Murfy Maths
Muse
Mushroom Age
Music, Photos & Videos Launcher
My Exotic Farm
My Farm
My Kingdom for the Princess
My Kingdom for the Princess II
My Tribe
Mysteries of Magic Island
Mysteries of Magic Island Strategy Guide
Mysterious Travel - The Magic Diary
Mystery Age: The Dark Priests
Mystery Age: The Dark Priests Strategy Guide
Mystery Age: The Imperial Staff
Mystery Agency: A Vampire's Kiss
Mystery Case Files ®: 13th Skull ™
Mystery Case Files ®: 13th Skull ™ Collector's Edition
Mystery Case Files ®: Dire Grove ™
Mystery Case Files: Huntsville ™
Mystery Case Files: Ravenhearst ™
Mystery Case Files: Return to Ravenhearst ™
Mystery Case Files: Return to Ravenhearst Strategy Guide ™
Mystery Chronicles: Betrayals of Love
Mystery Cookbook
Mystery Legends: Sleepy Hollow
Mystery Legends: The Phantom of the Opera Collector's Edition
Mystery Masterpiece: The Moonstone
Mystery of Mortlake Mansion
Mystery of Mortlake Mansion Strategy Guide
Mystery of Shark Island
Mystery of the Earl
Mystery of the Earl Strategy Guide
Mystery P.I.: Stolen in San Francisco
Mystery P.I.: The Vegas Heist
Mystery Seekers: The Secret of the Haunted Mansion
Mystery Shadows Beta 0.902
Mystery Stories: Berlin Nights
Mystery Trackers: The Void
Mystery Trackers: The Void Collector's Edition
Mystery Trackers: The Void Strategy Guide
Mystery Valley
Mysteryville
Mystic Diary: Haunted Island
Mystic Diary: Haunted Island Strategy Guide
Mystic Diary: Lost Brother
Mystic Emporium
Mystic Gallery
Mystic Gateways: The Celestial Quest
Mystic Gateways: The Celestial Quest Strategy Guide
Mythic Marbles
Nancy Drew Dossier: Resorting to Danger
Nancy Drew Dossier: Resorting to Danger Strategy Guide
Nancy Drew: Secret of the Old Clock
Nancy Drew: The Creature of Kapu Cave
Nanny 911
Nanny Mania 2
Nat Geo Traveler: Italy
NBX Audio Converter v2
NetLibrary Media Center
NetWaiting
NetZeroInstallers
Nick Chase: A Detective Story ™
Nightmare Adventures: The Witch's Prison
Nightmare Adventures: The Witch's Prison Strategy Guide
Nightmare on the Pacific
Nocturnal: Boston Nightfall ™
NoteBurner 2.35
Oasis
Ocean Express
OGA Notifier 2.0.0048.0
Once Upon a Farm
Once Upon a Time in Chicago
OneClickdigital Media Manager
OpenAL
OpenOffice.org Installer 1.0
Operation Mania
Orchard
OutlookAddinSetup
OverDrive Media Console
Pac-Man
Pahelika: Secret Legends
PandoraRecovery (Remove Only)
Parking Dash
Party Down
Passport to Perfume
Pat Sajak's Linked Letters
Path To Success
Pathfinders: Lost at Sea
Pathfinders: Lost at Sea Strategy Guide
PC Connectivity Solution
Pearl Diversion
Penny Dreadfuls: Sweeney Todd Collector`s Edition
Penny Puzzle
Pet Playground
Pet Show Craze
Phantasia
Picket Fences™
Pictureka! - Museum Mayhem
Pirate Mysteries: A Tale of Monkeys, Masks, and Hidden Objects
Pirate Solitaire
Pirates Plunder
Pirateville
Plan It Green
Plant Tycoon
Plants vs. Zombies
Pocahontas: Princess of Powhatan
POGO Solitaire Bundle
Poker Superstars III
Posh Boutique
Potion Bar
Press Your Luck
Pretty In Pink
Princess Isabella: A Witch's Curse
Prism
Private Eye Greatest Unsolved Mysteries
Product Documentation Launcher
Professor Heinz Wolff's Gravity
Public Enemies: Bonnie and Clyde
PuppetShow ™: Souls of the Innocent Strategy Guide
PuppetShow: Lost Town Collector's Edition
PuppetShow: Souls of the Innocent
PuppetShow: Souls of the Innocent Collector's Edition
Puzzle Bots
Puzzle Hero
QuickSet
QuickTime
Rabbit's Magic Adventures
Rail of War
Rainblood: Town of Death
Ranch Rush 2 - Sara's Island Experiment
RangeBooster G WUA-2340
Rangy Lil's Wild West Adventure
Rare Treasures: Dinnerware Trading Company
Reading the Dead
Real Crimes: Jack the Ripper
Real Crimes: The Unicorn Killer
Red Cross - Emergency Response Unit
Redemption Cemetery: Curse of the Raven
Redemption Cemetery: Curse of the Raven Strategy Guide
Redrum
Reel Quest
Reincarnations: Awakening
Reincarnations: Uncover the Past
Reincarnations: Uncover the Past Collector's Edition
Reiner Knizia's Ingenious
Relic Hunt
Relics of Fate: A Penny Macey Mystery
Renovate & Relocate: Boston
Rescue Team
Righteous Kill
Righteous Kill 2: Revenge of the Poet Killer
Road to Riches 2
Roads of Rome
Roads of Rome II
Robin's Quest: A Legend Born
Robin Hood
Robinson Crusoe and the Cursed Pirates
Roblox for Trish
Rolling Spells
Romance of Rome
Romancing the Seven Wonders: Great Pyramids
Romancing the Seven Wonders: Taj Mahal
Romopolis
Roogoo
Route 66
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Royal Challenge Solitaire
Royal Envoy
Royal Envoy Collector's Edition
RTC Client API v1.2
Saints And Sinners Bingo
Sally's Studio
Samantha Swift
Samantha Swift and the Golden Touch
Samurai Last Exam
SandScript
Satisfashion
Save Our Spirit
Scan
School House Shuffle
Scratches Director's Cut
Season of Mystery: The Cherry Blossom Murders
SecondLife (remove only)
Secret Diaries: Florence Ashford
Secret Mission: The Forgotten Island
Secrets of Great Art
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Settlement: Colossus
Shadow Wolf Mysteries: Curse of the Full Moon
Shadow Wolf Mysteries: Curse of the Full Moon Collector's Edition
Shadow Wolf Mysteries: Curse of the Full Moon Strategy Guide
Shaolin Mystery: Tale of the Jade Dragon Staff
Sherlock Holmes - The Secret of the Silver Earring
Sherlock Holmes and the Hound of the Baskervilles
Sherlock Holmes and the Hound of the Baskervilles Collector's Edition
Sherlock Holmes and the Hound of the Baskervilles Strategy Guide
Sherlock Holmes: The Mystery of the Persian Carpet
Shop-n-Spree
Shutter Island
Sid Meier's Civilization 4 Complete
Sid Meier's Civilization IV Colonization
Sid Meier's Railroad Tycoon
Sinister City
Ski Resort Mogul
SKIP-BO Castaway Caper
Skype Toolbars
Skype™ 5.3
Slingo Deluxe
Slingo Mystery: Who's Gold
Slingo Quest Egypt
Slingo Quest Hawaii
Slotwords
Snark Busters: Welcome to the Club
Soccer Cup Solitaire
Solitaire Kingdom Supreme
Solitaire Pop
SolutionCenter
Something Special
Space Strike
Special Enquiry Detail: The Hand that Feeds
Spelling Dictionaries Support For Adobe Reader 9
Spirit of Wandering - The Legend
Spirit Of Wandering The Legend
Spirit Seasons: Little Ghost Story
Spirit Seasons: Little Ghost Story Strategy Guide
Spirits of Mystery: Amber Maiden Collector's Edition
Sprill and Ritchie: Adventures in Time
Sprill The Mystery Of The Bermuda Triangle
Sprill: The Mystery of the Bermuda Triangle
Stand O' Food 2
Stand O'Food
Status
Steve The Sheriff ™
Stone Of Destiny
Strange Cases - The Lighthouse Mystery
Strange Cases: The Tarot Card Mystery
Strawberry Quest 1.01
Stray Souls: Dollhouse Story
Stray Souls: Dollhouse Story Collector's Edition
Strimko
Styrateg
Subway Scramble
Success Story
Sudoku Adventure
Summer Resort Mogul
Summer Tri-Peaks Solitaire
Sunshine Acres
Super Smasher
Superior Save
Sushi To Go Express
Svetlograd
Swarm Gold
Switch Sound File Converter
System Checkup 3.0
System Requirements Lab
Tamara the 13th
Tasty Planet
Tasty Planet: Back for Seconds
Terrafarmers
The Blackwell Convergence
The Broken Clues
The Clumsys
The Count of Monte Cristo
The Curse of the Ring
The Curse of the Ring Strategy Guide
The Dark Legions
The Dracula Files
The Dragon Dance
The Fall Trilogy Chapter 2: Reconstruction
The Fall Trilogy Chapter 2: Reconstruction Strategy Guide
The Fifth Gate
The Hardy Boys - The Perfect Crime
The Heritage
The Hidden Object Show
The Hidden Object Show: Season 2
The Hidden Prophecies of Nostradamus
The History Channel Lost Worlds
The Inquisitor
The Institute - A Becky Brogan Adventure
The Jolly Gang's Spooky Adventure
The Legend of Crystal Valley
The Lost Cases of 221B Baker St.
The Lost Cases of 221B Baker St. Strategy Guide
The Magician's Handbook II: BlackLore
The Magicians Handbook Cursed Valley
The Mysterious City: Cairo
The Mysterious Past of Gregory Phoenix
The Mystery Of The Crystal Portal
The Mystery of the Crystal Portal: Beyond the Horizon
The Mystery of the Crystal Portal: Beyond the Horizon Strategy Guide
The Mystery of the Dragon Prince
The Mystery of the Mary Celeste
The mystery of the mummy
The Palace Builder
The Pini Society
The Return of Monte Cristo
The Return of Monte Cristo Strategy Guide
The Scruffs
The Seawise Chronicles: Untamed Legacy
The Secret Legacy: A Kate Brooks Adventure
The Secret Legacy: A Kate Brooks Adventure Strategy Guide
The Serpent of Isis: Your Journey Continues
The Stone of Destiny
The Stroke of Midnight
The Stroke of Midnight Strategy Guide
The Tarot's Misfortune
The Three Musketeers: Queen Anne's Diamonds
The Timebuilders: Pyramid Rising
The Tiny Bang Story
The Treasures Of Mystery Island
The Treasures of Mystery Island: The Gates of Fate
The Tudors
The Weather Channel Desktop 6
The Weather Channel Toolbar
The Witch and The Warrior
Tibor: Tale of a Kind Vampire
Time Dreamer
Time Dreamer Strategy Guide
Time Mysteries: Inheritance
Time Mysteries: Inheritance Strategy Guide
Time to Hurry: Nicole's Story
Tino's Fruit Stand
Toolbox
Top Ten Solitaire
Tornado: The secret of the magic cave
Totem Treasure
Townopolis: Gold
Tradewinds 2
Tradewinds Caravans
Tradewinds Legends
Tradewinds Odyssey
Trapped: The Abduction
Travel Agency
Travel League: The Missing Jewels
TrayApp
Treasure Hunters
Treasure Seekers: Follow the Ghosts
Treasure Seekers: Follow the Ghosts Strategy Guide
Treasure Seekers: The Enchanted Canvases
Treasure Seekers: The Time Has Come Collector's Edition
Treasure Seekers: Visions of Gold ™
Tribal Trouble
Trinklit Supreme
Trivia Golf
Tropical Farm
Tropico Jong: Butterfly Expedition
Tube Twist
Turtle Odyssey 2
Twisted Lands: Shadow Town
Twisted Lands: Shadow Town Collector's Edition
Twisted: A Haunted Carol
Ultimate Dominoes
Undiscovered World: The Incan Sun
Unexpected Journey
Unicorn Castle
Unlikely Suspects
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
User's Guides
V CAST Music with Rhapsody
Vacation Quest: The Hawaiian Islands
Valerie Porter and the Scarlet Scandal
Vampire Brides: Love Over Death
Vampire Saga: Pandora's Box
Vampireville
Vastar
Vastar Strategy Guide
Vault Cracker
Vault Cracker: The Last Safe Strategy Guide
Venice Mystery
Victorian Mysteries: Woman in White
Victorian Mysteries: Woman in White Strategy Guide
Viewpoint Media Player
Virtual City
Virtual Families
Virtual Families 1.0
Virtual Farm
Virtual Villagers - The Tree of Life 1.0
Virtual Villagers 5  New Believers 1.00
Virtual Villagers New Believers 1.00
Virtual Villagers: A New Home
Virtual Villagers: New Believers
Virtual Villagers: The Lost Children
Virtual Villagers: The Secret City
Virtual Villagers: The Tree of Life
Wandering Willows
War on Folvos
WebReg
Wedding Dash 2: Rings Around the World
Westward
Westward II: Heroes of the Frontier
Westward III: Gold Rush
Westward Kingdoms
Whisper of a Rose
Whisper of a Rose Strategy Guide
Wild Tribe
Wild West Billy
Wild West Quest
Wild West Quest 2
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Winemaker Extraordinaire
WinRAR 4.00 (32-bit)
WinZip 15.0
Wisegal
Women’s Murder Club Twice in a Blue Moon
Wonderburg
Wonderland
Wonderland Adventures
Wonderland Adventures: Mysteries of Fire Island
Wonderland Secret Worlds
Word Power: The Green Revolution
Word Wizard Deluxe
World's Greatest Places Mahjong
World Mosaics
World Mosaics 2
World Mosaics 3 - Fairy Tales
World Mosaics 4
World Mosaics 5
World of Warcraft Trial
WW2 Pacific Heroes
Yard Sale Hidden Treasures: Sunnyville
Yard Sale Junkie
Ye Olde Sandwich Shoppe
Youda Farmer
Youda Farmer 2: Save the Village
Youda Legend: The Curse of the Amsterdam Diamond
Youda Marina
Youda Survivor
Youda Sushi Chef
Zodiac Tower
Zulu's Zoo
Zuma's Revenge - Adventure
Zuzu & Pirates
.
==== Event Viewer Messages From Past Week ========
.
1/28/2012 7:49:37 AM, Error: Service Control Manager [7031]  - The McShield service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/28/2012 7:09:14 AM, Error: Service Control Manager [7000]  - The BCM42RLY service failed to start due to the following error:  The system cannot find the file specified.
1/28/2012 7:09:06 AM, Error: Service Control Manager [7022]  - The HP CUE DeviceDiscovery Service service hung on starting.
1/28/2012 7:08:08 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
1/28/2012 7:08:08 AM, Error: Service Control Manager [7000]  - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error:  The system cannot find the file specified.
1/28/2012 7:08:08 AM, Error: Service Control Manager [7000]  - The MCSTRM service failed to start due to the following error:  The system cannot find the file specified.
1/28/2012 10:54:38 AM, Error: Service Control Manager [7034]  - The McShield service terminated unexpectedly.  It has done this 3 time(s).
1/28/2012 10:43:11 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the McShield service, but this action failed with the following error:  An instance of the service is already running.
1/28/2012 10:42:11 AM, Error: Service Control Manager [7031]  - The McShield service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
.
==== End Of File ===========================

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:24:03 AM, on 1/28/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Program Files\iolo\System Mechanic\SystemGuardAlerter.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\aol\1207945413\ee\aolsoftware.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\NoteBurner\VTBurnerGUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Program Files\Common Files\aol\1207945413\ee\AOLDesktop.exe
C:\Program Files\OverDrive Media Console\MediaConsole.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Windows Media Player\WMPEnc.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\System32\mobsync.exe
C:\Users\Trish\Downloads\mbam-setup.exe
C:\Users\Trish\AppData\Local\Temp\is-TLIG7.tmp\mbam-setup.tmp
C:\Users\Trish\Downloads\mbam-setup.exe
C:\Users\Trish\AppData\Local\Temp\is-P29GB.tmp\mbam-setup.tmp
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HiJackThis\Jack.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Dealio Toolbar\SearchSettings.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110813193502.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\Windows\System32\TwcToolbarBho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Dealio Toolbar\SearchSettings.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\Windows\System32\TwcToolbarIe7.dll
O3 - Toolbar: (no name) - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - (no file)
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1207945413\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BYR_AGENT] C:\ProgramData\LGMOBILEAX\BYR_Client\VZWNotiAgent.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Google Updater] "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -check_deprecation
O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files\iolo\Common\Lib\ioloLManager.exe"
O4 - HKLM\..\Run: [NoteBurner] C:\Program Files\NoteBurner\VTBurnerGUI.exe /silence
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.mcafee.com
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\D-Link\RangeBooster G WUA-2340\JSWUtilVst\jswpsapi.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe
O23 - Service: MotoHelper Service (MotoHelper) - Unknown owner - C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Spot GPS Maxim (SpotGPSMaxim) - Koninklijke Philips Electronics N.V. - C:\Program Files\CoPilot\Navigator9\App\Spot2741.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11282 bytes

Offline Hoov

  • Malware Removal Mentors
  • Administrator
  • Diamond Member
  • Posts: 25850
  • Unwilling part owner of Gov't. Motors and Chrysler
    • Hoov's Personal Site
Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #2 on: January 28, 2012, 01:25:04 pm »
Hello, welcome to SpywareHammer.

I go by Hoov, and I will be helping you with your problem. I must ask you to do a few things for me.

First, tell me everything that you have done, if anything, to try and fix this problem.Also tell me any other problems you are having, no matter how small or long you have been dealing with them.

Second, please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

Third, follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go.

Fourth, Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

Fifth, if we start this fix, I need you to stick with me until the end. Just because your computer is running better does not mean it is fixed.

Before we start trying to fix your computer, you need to make sure your data is backed up. Also let me know of any software you have running that encrypts your harddrive.

One last thing, I need you to tell me if this computer belongs to a school or to a company or orginization of some kind. If it does, please let me know. Also tell me if there is an IT department responsible for this computer.

Now onto trying to fix your computer.

First, and I am not implying anything, but you have an awful lot of games installed on this computer, are they all legitimate? Are you a game tester? Are any of them in Beta testing?

There is some evidence of minor malware on your computer. Please update Malwarebytes' Anti-Malware and run a quick scan with it. Fix anything it finds and post the log. If it finds nothing, just post the log.


Do you remember when this problem first showed up?
I need you to go to the administration tools in Vista. They are in the Control Panel. Open the Admin tools, then open the event viewer. Over on the left hand side expand the window category and then click on  System. Then up at the top click on Action and then click on Save Events As, type in system as the file name,  make sure file type EVTX is selected, and then navigate so it will save the file to your desktop, then click save. Over on the left hand side and click on Application. Then up at the top click on Action and then click on Save Events As, type in application as the file name,  make sure file type EVTX is selected, and then navigate so it will save the file to your desktop, then click save. Zip them both up into a single zip file, post them back here in your next reply as attachments.


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Offline Trish

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #3 on: January 28, 2012, 01:56:03 pm »
I think I listed everything I tried. 

This is my personal computer.

What kind of software encrypts your hard drive?  I don't know what that means?

Can I back up my data to the Recovery drive on my computer?  It's a Dell and has a drive partioned for that purpose.

The games are mostly trials from Big Fish Games that I never deleted.  Other than that, there are a few that were purchased and loaded by disk.  Yeah, I was a bit embarrassed to see the amount of the games.  I have done some beta testing for Meridian93.  I don't think they are still on my computer, though.

I need to reboot to run the malware.  Will post as soon as that is done

Offline Hoov

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #4 on: January 28, 2012, 07:10:19 pm »
Encryption software is security software that encrypts the drive so that you can not get into it without the password. Windows cannot even start booting until after the encryption password is given. As you do not know what it is, it is very doubtful that you have any installed, so that is something we can skip.

As for the recovery partition on the harddrive, you should put nothing on that partition. It is for the recovery file that is created before the computer left the factory. If you ever run that program it will restore your harddrive to what it was when it came from the factory. Backups of personal information can normally be done to a CD or DVD for most people. By personal info I mean any bookmarks or favorites, documents, downloaded files that you cannot get anymore, things that you have created. This includes any databases from programs you have installed that use them, like quicken, any diet programs, diabetes tracking software etc. Also e-mail if you use a e-mail client instead of webmail. Basically anything you cannot afford to loose that lives only on your computer.

About the games, this is a good time to get rid of any software that you do not use. If you uninstall it, then you know it cannot cause any problems. It will also free up a boatload of disk space and make it easier to back up your harddrive.

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Offline Trish

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #5 on: January 29, 2012, 03:36:53 pm »
For some reason unknown to me, I decided to run the quick scan version.  After about 20 minutes, I realized that I really needed to run the full scan, so I quit.  However, 2 problems showed up so I fixed those and rebooted (and cleared out my trashcan) before running the full scan. 

The full scan ran for over 12 hours and found 40 items.  Two of those items were already checked to be fixed and the others weren't.  Do I want to fix everything or just the pre-checked stuff?  The checked items show a vendor of " broken.opencommand" and the unchecked show a vendor of "PUP. Dealio.TB"

Another problem that I didn't mention is that I'm having problems with the Big Fish Games game manager.  It won't "discover" my games.  That's one of the reasons I haven't been deleting old games and I am hoping that these fixes will help -- it needs IE to be updated to run properly (or at least that's what they tell me).  It's a lot easier to get rid of games through their game manager than to find them and delete them individually, so I've been putting that off.

I've always done my backups to the recovery drive.  Oops.  Can you help me to clean that up?  I recently moved and haven't found my box of clean discs or my flash drive yet, so I don't know where I'm going to put a backup (unless my phone's microSD card can be used in a pinch.)  I don't keep much on my hard drive that isn't stored elsewhere also.

I tried the event viewer.  I got stuck at the point where you said to expand the window category.  I don't have that.  I get a red circle with an "X" in it and "MMC could not create the snap-in". 

Thanks for your help. 

Offline Hoov

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #6 on: January 29, 2012, 04:07:23 pm »
Lets start with Malwarebytes' Anti-Malware, check everything, the Dealio toolbar is classified as a Potentially unwanted program. Once we get your computer cleaned up, if you want it back, you can reinstall it.

As for the backups, go ahead and leave them there for now, when we are done we can get a good backup regimen going.

With the problem with the event viewer, we may have to wait, so go ahead with Malwarebytes' Anti-Malware for now, and we can come back to the event viewer.

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Offline Trish

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #7 on: January 29, 2012, 04:43:59 pm »
Here's the second (full scan) log

I have no idea what the dealio thing is.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.28.05

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 8.0.6001.18865
Trish :: LAPTOP [administrator]

1/28/2012 4:51:09 PM
mbam-log-2012-01-28 (16-51-09).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 1104331
Time elapsed: 12 hour(s), 19 minute(s), 18 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 4
HKCR\CLSID\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.

Registry Values Detected: 3
HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks|{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Data:  -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs|C:\PROGRAM FILES\DEALIO TOOLBAR\SEARCHSETTINGS.DLL (PUP.Dealio.TB) -> Data: 1 -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs|C:\PROGRAM FILES\DEALIO TOOLBAR\SEARCHSETTINGS.EXE (PUP.Dealio.TB) -> Data: 1 -> Quarantined and deleted successfully.

Registry Data Items Detected: 2
HKCR\scrfile\shell\open\command| (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> Quarantined and repaired successfully.
HKCR\regfile\shell\open\command| (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and repaired successfully.

Folders Detected: 2
C:\Program Files\Dealio Toolbar (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\Res (PUP.Dealio.TB) -> Quarantined and deleted successfully.

Files Detected: 29
C:\Program Files\Dealio Toolbar\sscfg.ini (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\config.ini (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\SearchSettings.dll (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\SearchSettings.exe (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\SearchSettingsRes409.dll (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\WidgiHelper.exe (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\Res\amazon.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\Res\apple.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\Res\barnes.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\Res\bestbuy.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
C:\Program Files\Dealio Toolbar\Res\dealio_logo.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.

Offline Trish

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #8 on: January 29, 2012, 04:45:34 pm »
Here's the first mini scan that was aborted early:


Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.28.05

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 8.0.6001.18865
Trish :: LAPTOP [administrator]

1/28/2012 3:41:27 PM
mbam-log-2012-01-28 (15-41-27).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 54390
Time elapsed: 17 minute(s), 22 second(s) [aborted]

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GameVance) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Trish\Downloads\Converterlite.exe (PUP.BundleInstaller.OI) -> Quarantined and deleted successfully.

(end)

Offline Hoov

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #9 on: January 29, 2012, 05:25:44 pm »
Have any of your problems changed?

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Offline Trish

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #10 on: January 29, 2012, 05:32:30 pm »
You told me not to do anything unless you told me to..... and I listened.  What would you like me to try?  Windows Updater?  IE9 Upgrade?  New scan?

Offline Hoov

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #11 on: January 29, 2012, 05:49:15 pm »
Try a windows update.

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Offline Trish

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #12 on: January 29, 2012, 06:14:33 pm »
Nope.  All failed.  Error codes 80070490, 8007064A, 80246007.

Offline Hoov

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #13 on: January 29, 2012, 06:27:24 pm »
Does McAfee run properly now, or is it still being turned off?


Click Start. click run, type: cmd, and press CTRL+SHIFT+Enter
Type: netsh winsock reset, and then press the ENTER key.
Type: Exit and press ENTER.
Restart the computer.

Try running windows update again. Let me know what happens.

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Offline Trish

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Re: [In Progress] Windows Update won't update and a series of related items.
« Reply #14 on: January 29, 2012, 08:05:44 pm »
I did the winsock thing, but while I was closing stuff to reboot, I got the blue screen of death.  When I rebooted, it went into a disk check.

I went to windows update and installed and it showed that updates KB2633171, KB2393802 and KB2657424 succeeded, leaving me with 25 updates that failed (instead of the normal 28).  However, when I looked at the installed updates tab, it was empty.  I then ran "check for updates" and all 28 updates where there.  I verified that the 3 that succeeded were again back on the list.  At some point while I was doing this, the real time scanning turned itself off on McAfee.