[Resolved K]dds

[rich1428]

The Bluetooth was installed before it was shipped to me. Everything else seems to be running really well. There is no lagging cursor or slowness of the computer when I am on the internet.
Thank you,
Gary

[kevinf80]

Hiya Gary,

Do this to clean up tools etc...

Step 1

Remove Combofix now that we're done with it

• Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
• Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
  
  
  
  
• Please follow the prompts to uninstall Combofix.
• You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

The above procedure will delete the following:

• ComboFix and its associated files and folders.
• VundoFix backups, if present
• The C:_OtMoveIt folder, if present
• Reset the clock settings.
• Hide file extensions, if required.
• Hide System/Hidden files, if required.
• Reset System Restore.

It is very important that you get a successful uninstall because of the extra functions done at the same time, let me know if this does not happen.

Step 2

Remove ESET Online Scanner

• Click Start, type programs and features in the Search box, and then press ENTER.
  
• Click to select the product to be uninstalled from the listing of installed products(ESET Online Scanner), and then click Uninstall/Change from the bar that displays the available tasks to remove ESET.
  

Only re-boot if prompted

Step 3

• Download OTC by OldTimer and save it to your desktop. Alternative mirror
  
• Double click icon to start the program.
  If you are using Vista or Windows 7, please right-click and choose run as administrator
  
• Then Click the big button.
  
• You will get a prompt saying "Begining Cleanup Process". Please select Yes.
  
• Restart your computer when prompted.
• This will remove tools we have used and itself.

Any tools/logs remaining on the Desktop can be deleted.

Step 4

Re-run TFC, you should still have it on your Desktop; if not here are the instructions again....

Download TFC  to your desktop, from either of the following links
 Link 1
 Link 2

• Save any open work. TFC will close all open application windows.
• Double-click TFC.exe to run the program. Vista or Windows 7 users right click and select “Run as Administartor”
• If prompted, click "Yes" to reboot.

TFC will automatically close any open programs, including your Desktop. Let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds.  TFC may re-boot your system, if not Re-boot it yourself to  complete cleaning process <---- Very Important

Keep TFC it is an excellent utility to keep your system optimized, it empties all user temp folders, Java cache etc etc.  Always remember to re-boot after a run, even if not prompted

Step 5

Go here http://www.filehippo.com/updatechecker/ run the FileHippo Update Checker, install application updates as suggested by the update check, Please ignore any suggested "Beta" updates..

If your only issue is your Bluetooth mouse, try to get a driver update from DEll, if it still happens it could be the mouse itself..

Let me know if those steps complete OK, also if any remaining issues or concerns...

Kevin

[rich1428]

I will  do this all tomorrow. It was a busy day today.
Thank you,
Gary

[kevinf80]

OK, Thanks for the update.....

[rich1428]

I was wondering whether not the tools you want deleted woud be useful in the future? Also, I don't have room on my exterior harddrive and I am going to do a backup on DVD. If I backup my photos, is it best to do them separately or have them in folders?
Thank you,
Gary

[kevinf80]

The tools are no good to you and the best option is to remove them as instructed. There is no update facility on the tools, they are updated at source before we download them.

Yes to your other question, backup in folders not individual pictures...

Kevin

[rich1428]

I removed all of the tools you wanted me to remove and ran TFC and Filehippo. Everything is running well. I appreciate all that you have done for me. I don't mind when the computer acts up because this is a rewarding learning process.
Thank you,
Gary Ryan

[kevinf80]

Thanks for the update Gary, if no more issues Here are some tips to reduce the potential for malware infection in the future:

Make proper use of your antivirus and firewall

Antivirus and Firewall programs are integral to your computer security. However, just having them installed isn't enough. The definitions of these programs are frequently updated to detect the latest malware, if you don't keep up with these updates then you'll be vulnerable to infection. Many antivirus and firewall programs have automatic update features, make use of those if you can. If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.

You should keep your antivirus and firewall guard enabled at all times, NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your antivirus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Install and use WinPatrol  This will inform you of any attempted unauthorized changes to your system.

WinPatrol features explained Here

Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a few good free alternatives:
 
Firefox,

Opera, and

Chrome.
 
All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial HERE which will help you to make IE MUCH safer.

These browser add-ons will help to make your browser safer:

Web of Trust warns you about risky websites that try to scam visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:

Available for Firefox and Internet Explorer.

Green to go,
Yellow for caution, and
Red to stop.


Available for Firefox only. NoScript helps to block malicious scripts and in general gives you much better control over what types of things webpages can do to your computer while you're browsing.

These are just a couple of the most popular add-ons, if you're interested in more, take a look at THIS article.

Here a couple of links by two security experts that will give some excellent tips and advice.

So how did I get infected in the first place by Tony Klein

How to prevent Malware by Miekiemoes

Finally this link HERE will give a comprehensive upto date list of free Security programs. To include - Antivirus, Antispyware, Firewall, Antimalware, Online scanners and rescue CD`s.

Don`t forget, the best form of defense is common sense. If you don`t recognize it, don`t open it. If something looks to good to be true, then it aint.

Let me know when its OK to close out your thread,

Take care,

Kevin

[rich1428]

You can close out the account. Thank you for all that you have done.
Gary Ryan

[kevinf80]

Since this issue appears to be resolved the topic has been closed. Glad we could help.   

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

The fixes and advice in this thread are for this System only. Do not apply the instructions from this thread to your own System. Please start a new thread describing your issue and someone will be along to assist you.