[Inactive] slow operation and

[roydiane]

Use ccleaner and Glary utilites to clean up drive C and registry. After a day or so, system runs very slowly. I have 2 harddrives. Roy T.



svchost.exe
C:\Program Files\BitDefender\BitDefender 2011\vsserv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\BitDefender\BitDefender 2011\updatesrv.exe
C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitDefender\BitDefender 2011\pchooklaunch32.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\BitDefender\BitDefender 2011\downloader.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\REGSVR32.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uSearch Bar = hxxp://www.google.com/ie
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: N/A: {3c35ad63-af1d-4e21-b484-b6651a8efcf9} - c:\program files\radiorage_4j\bar\1.bin\4jSrcAs.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Toolbar BHO: {48909954-14fb-4971-a7b3-47e7af10b38a} - c:\progra~1\radior~2\bar\1.bin\4jbar.dll
BHO: Search Assistant BHO: {5848763c-2668-44ca-adbe-2999a6ee2858} - c:\program files\radiorage_4j\bar\1.bin\4jSrcAs.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - No File
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2011\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: RadioRage: {78ba36c9-6036-482b-b48d-ecca6f964b84} - c:\program files\radiorage_4j\bar\1.bin\4jbar.dll
EB: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2011\ieshow.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2011\bdagent.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: &Search - http://tbedits.radiorage.com/one-toolbaredits/menusearch.jhtml?s=100000486&p=ZXxdm003YYus&si=CIGAutHjvK4CFasERQod1Xm2kA&a=04CEE61C-9D66-4CE5-B9C6-22559393C9EB&n=2012022618
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522}
Trusted Zone: intuit.com\ttlc
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.6.0/jinstall-6u4-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{691DF048-E3F8-4338-82E9-5BA857AC76DB} : DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R1 BdRawPr;BdRawPr;c:\windows\system32\drivers\bdrawpr.sys [2010-12-27 12960]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2011-8-25 13672]
R2 Updatesrv;BitDefender Desktop Update Service;c:\program files\bitdefender\bitdefender 2011\updatesrv.exe [2010-12-6 43936]
R3 BDFM;BDFM;c:\windows\system32\drivers\bdfm.sys [2010-4-22 153440]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf.sys [2010-8-20 111696]
S0 cerc6;cerc6;

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 RadioRage_4jService;RadioRageService;c:\progra~1\radior~2\bar\1.bin\4jbarsvc.exe [2012-2-26 42504]
S3 Update Server;BitDefender Update Server v2;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe [2010-10-11 307544]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 avc3;avc3;c:\windows\system32\drivers\avc3.sys [2010-6-28 633424]
S4 avckf;avckf;c:\windows\system32\drivers\avckf.sys [2010-6-28 970320]
.
=============== Created Last 30 ================
.
2012-03-14 21:47:23   388096   ----a-r-   c:\documents and settings\thompson\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-03-14 21:47:19   --------   d-----w-   c:\program files\Trend Micro
2012-03-10 04:01:49   --------   d-----w-   c:\documents and settings\thompson\.swt
2012-02-26 23:20:48   --------   d-----w-   c:\program files\RadioRage_4j
.
==================== Find3M  ====================
.
2012-02-03 09:22:18   1860096   ----a-w-   c:\windows\system32\win32k.sys
2012-01-11 19:06:47   3072   ------w-   c:\windows\system32\iacenc.dll
2012-01-09 16:20:25   139784   ----a-w-   c:\windows\system32\drivers\rdpwd.sys
2011-12-28 01:11:43   414368   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2010-07-08 15:37:14   101544   ----a-w-   c:\program files\common files\LinkInstaller.exe
.
============= FINISH: 16:23:20.80 ===============

[kevinf80]

You have only posted a partial DDS.txt and no Attach.txt from the DDS scan, post the full logs if you still have them or re-run DDS and post fresh DDS.txt and Attach.txt...

Thank you,

Kevinf80

[roydiane]

I have included both DDS.txt and attach.txt as "Copy and Paste" as instructed. I use CCleaner and Glary Utilities to keep system running smoothly. Nothing seems to help
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

DDS.txt:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Thompson at 16:37:45 on 2012-03-18
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1534.803 [GMT -5:00]
.
AV: BitDefender Antivirus  *Enabled/Updated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: BitDefender Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\BitDefender\BitDefender 2011\vsserv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\BitDefender\BitDefender 2011\updatesrv.exe
C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitDefender\BitDefender 2011\pchooklaunch32.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\REGSVR32.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uSearch Bar = hxxp://www.google.com/ie
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: N/A: {3c35ad63-af1d-4e21-b484-b6651a8efcf9} - c:\program files\radiorage_4j\bar\1.bin\4jSrcAs.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Toolbar BHO: {48909954-14fb-4971-a7b3-47e7af10b38a} - c:\progra~1\radior~2\bar\1.bin\4jbar.dll
BHO: Search Assistant BHO: {5848763c-2668-44ca-adbe-2999a6ee2858} - c:\program files\radiorage_4j\bar\1.bin\4jSrcAs.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - No File
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2011\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: RadioRage: {78ba36c9-6036-482b-b48d-ecca6f964b84} - c:\program files\radiorage_4j\bar\1.bin\4jbar.dll
EB: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2011\ieshow.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2011\bdagent.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: &Search - http://tbedits.radiorage.com/one-toolbaredits/menusearch.jhtml?s=100000486&p=ZXxdm003YYus&si=CIGAutHjvK4CFasERQod1Xm2kA&a=04CEE61C-9D66-4CE5-B9C6-22559393C9EB&n=2012022618
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522}
Trusted Zone: intuit.com\ttlc
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.6.0/jinstall-6u4-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{691DF048-E3F8-4338-82E9-5BA857AC76DB} : DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R1 BdRawPr;BdRawPr;c:\windows\system32\drivers\bdrawpr.sys [2010-12-27 12960]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2011-8-25 13672]
R2 Updatesrv;BitDefender Desktop Update Service;c:\program files\bitdefender\bitdefender 2011\updatesrv.exe [2010-12-6 43936]
R3 BDFM;BDFM;c:\windows\system32\drivers\bdfm.sys [2010-4-22 153440]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf.sys [2010-8-20 111696]
S0 cerc6;cerc6;

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 RadioRage_4jService;RadioRageService;c:\progra~1\radior~2\bar\1.bin\4jbarsvc.exe [2012-2-26 42504]
S3 Update Server;BitDefender Update Server v2;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe [2010-10-11 307544]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 avc3;avc3;c:\windows\system32\drivers\avc3.sys [2010-6-28 633424]
S4 avckf;avckf;c:\windows\system32\drivers\avckf.sys [2010-6-28 970320]
.
=============== Created Last 30 ================
.
2012-03-18 20:56:11   --------   d-----w-   c:\documents and settings\thompson\application data\DriverCure
2012-03-18 20:56:10   --------   d-----w-   c:\documents and settings\thompson\application data\SpeedMaxPc
2012-03-18 20:55:10   --------   d-----w-   c:\documents and settings\all users\application data\SpeedMaxPc
2012-03-14 21:47:23   388096   ----a-r-   c:\documents and settings\thompson\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-03-14 21:47:19   --------   d-----w-   c:\program files\Trend Micro
2012-03-10 04:01:49   --------   d-----w-   c:\documents and settings\thompson\.swt
2012-02-26 23:20:48   --------   d-----w-   c:\program files\RadioRage_4j
.
==================== Find3M  ====================
.
2012-02-03 09:22:18   1860096   ----a-w-   c:\windows\system32\win32k.sys
2012-01-11 19:06:47   3072   ------w-   c:\windows\system32\iacenc.dll
2012-01-09 16:20:25   139784   ----a-w-   c:\windows\system32\drivers\rdpwd.sys
2011-12-28 01:11:43   414368   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2010-07-08 15:37:14   101544   ----a-w-   c:\program files\common files\LinkInstaller.exe
.
============= FINISH: 16:39:26.02 ===============

Attach.txt:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/19/2010 1:10:26 PM
System Uptime: 3/14/2012 3:37:50 AM (109 hours ago)
.
Motherboard: Dell Computer Corp. |  | 0N2828
Processor:               Intel(R) Pentium(R) 4 CPU 2.66GHz | Microprocessor | 2660/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 38 GiB total, 11.836 GiB free.
D: is FIXED (NTFS) - 75 GiB total, 65.848 GiB free.
F: is CDROM ()
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP635: 1/28/2012 6:58:34 AM - System Checkpoint
RP636: 1/29/2012 7:11:56 AM - System Checkpoint
RP637: 1/30/2012 7:35:40 AM - System Checkpoint
RP638: 1/31/2012 8:57:14 AM - System Checkpoint
RP639: 2/1/2012 10:54:29 AM - System Checkpoint
RP640: 2/2/2012 10:58:35 AM - System Checkpoint
RP641: 2/3/2012 11:58:36 AM - System Checkpoint
RP642: 2/4/2012 12:38:23 PM - System Checkpoint
RP643: 2/5/2012 10:47:22 AM - Software Distribution Service 3.0
RP644: 2/6/2012 3:00:21 AM - Software Distribution Service 3.0
RP645: 2/7/2012 3:49:52 AM - System Checkpoint
RP646: 2/8/2012 8:47:34 AM - System Checkpoint
RP647: 2/9/2012 9:19:22 AM - System Checkpoint
RP648: 2/10/2012 9:46:57 AM - System Checkpoint
RP649: 2/12/2012 8:21:16 PM - System Checkpoint
RP650: 2/13/2012 9:35:02 PM - System Checkpoint
RP651: 2/14/2012 9:54:49 PM - System Checkpoint
RP652: 2/15/2012 10:54:46 PM - System Checkpoint
RP653: 2/16/2012 3:00:20 AM - Software Distribution Service 3.0
RP654: 2/17/2012 3:25:03 AM - System Checkpoint
RP655: 2/18/2012 4:46:00 AM - System Checkpoint
RP656: 2/19/2012 4:55:28 AM - System Checkpoint
RP657: 2/20/2012 5:20:03 AM - System Checkpoint
RP658: 2/21/2012 5:20:10 AM - System Checkpoint
RP659: 2/22/2012 9:23:42 AM - System Checkpoint
RP660: 2/23/2012 12:20:36 PM - System Checkpoint
RP661: 2/24/2012 2:20:33 PM - System Checkpoint
RP662: 2/25/2012 2:31:22 PM - System Checkpoint
RP663: 2/26/2012 2:43:38 PM - System Checkpoint
RP664: 2/27/2012 2:56:35 PM - System Checkpoint
RP665: 2/28/2012 3:44:35 PM - System Checkpoint
RP666: 2/29/2012 3:52:03 PM - System Checkpoint
RP667: 3/1/2012 5:35:09 PM - System Checkpoint
RP668: 3/2/2012 7:56:30 PM - System Checkpoint
RP669: 3/3/2012 10:38:44 PM - System Checkpoint
RP670: 3/4/2012 11:10:21 PM - System Checkpoint
RP671: 3/5/2012 11:10:49 PM - System Checkpoint
RP672: 3/6/2012 11:55:39 PM - System Checkpoint
RP673: 3/8/2012 12:10:21 AM - System Checkpoint
RP674: 3/9/2012 1:10:19 AM - System Checkpoint
RP675: 3/10/2012 2:20:38 AM - System Checkpoint
RP676: 3/11/2012 3:25:15 AM - System Checkpoint
RP677: 3/12/2012 4:15:46 AM - System Checkpoint
RP678: 3/13/2012 4:19:04 AM - System Checkpoint
RP679: 3/14/2012 3:00:23 AM - Software Distribution Service 3.0
RP680: 3/14/2012 4:47:15 PM - Installed HiJackThis
RP681: 3/15/2012 6:00:58 PM - System Checkpoint
RP682: 3/16/2012 6:54:26 PM - System Checkpoint
RP683: 3/17/2012 7:55:26 PM - System Checkpoint
.
==== Installed Programs ======================
.
.
1500
1500_Help
1500Trb
32 Bit HP CIO Components Installer
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X
AiO_Scan
AiOSoftware
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BitDefender Internet Security 2011
Bonjour
Carbonite
CCleaner
CDBurnerXP
Coupon Printer for Windows
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Dell Video Chat
DeviceManagementQFolder
DJ_AIO_05_F4400_Software_Min
DocProc
eSupportQFolder
Glary Utilities 2.43.0.1419
GoToMeeting 4.5.0.457
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
HP Deskjet F4400 Printer Driver 14.0 Rel. 5
HP Image Zone Express
HP Photo Creations
HP PSC & OfficeJet 5.3.B
HP Update
HPProductAssistant
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
iTunes
Java(TM) 6 Update 4
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Corporation
Microsoft LifeCam
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Office Word Viewer 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
NewCopy
PC MightyMax 2010
Photodex Presenter
Picasa 3
PokerStars.net
ProductContext
QuickTime
RadioRage Toolbar
Readme
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
ShopAtHome.com Toolbar
Skype Toolbars
Skype™ 5.0
SoundMAX
thinkorswim
Toolbox
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wrapper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wmsiper
TurboTax 2010 wnciper
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wmsiper
TurboTax 2011 wrapper
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
XML Paper Specification Shared Components Pack 1.0
Yahoo! Toolbar
.
==== End Of File ===========================

[Hoov]

Hello, welcome to SpywareHammer.

I go by Hoov, and I will be helping you with your problem. I must ask you to do a few things for me.

First, tell me everything that you have done, if anything, to try and fix this problem.Also tell me any other problems you are having, no matter how small or long you have been dealing with them.

Second, please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

Third, follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go.

Fourth, Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

Fifth, if we start this fix, I need you to stick with me until the end. Just because your computer is running better does not mean it is fixed.

Before we start trying to fix your computer, you need to make sure your data is backed up. Also let me know of any software you have running that encrypts your harddrive.

One last thing, I need you to tell me if this computer belongs to a school or to a company or orginization of some kind. If it does, please let me know. Also tell me if there is an IT department responsible for this computer.

Now onto trying to fix your computer.

Right off, I see that your C: drive is a bit on the small side. But before we start messing with settings, can you tell me when the computer is slow? Is it during startup, shutdown, surfing the internet, running programs, loading files, saving files, or all the time?

Have you noticed any problems other than it being slow? Are you able to get into all the system area's like the task manager?

I need you to go to the administration tools in XP. They are in the Control Panel. Open the Admin tools, then open the event viewer. Over on the left hand side and click on System. Then up at the top click on Action and then click on Save Events As, type in system as the file name,  make sure file type EVT is selected, and then navigate so it will save the file to your desktop, then click save. Over on the left hand side and click on Application. Then up at the top click on Action and then click on Save Events As, type in application as the file name,  make sure file type EVT is selected, and then navigate so it will save the file to your desktop, then click save. Zip them both up into a single zip file, post them back here in your next reply as attachments.

If they are too big to attach, let me know and I will let you know what to do with them.

[roydiane]

I followed your instructions from 3-21-12. Let's see if this works.

Roy T.

[Hoov]

can you tell me when the computer is slow? Is it during startup, shutdown, surfing the internet, running programs, loading files, saving files, or all the time?

Have you noticed any problems other than it being slow? Are you able to get into all the system area's like the task manager?

I have looked at your event viewer logs, and other than a few errors there are non to be really concerned about.

Could you answer the questions above and then run Malwarebytes' Anti-Malware using the instructions below.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot''s Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
• Update Malwarebytes'' Anti-Malware
  
• Launch Malwarebytes'' Anti-Malware

• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
  
• Then click on the Scan button.
  
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  
• When the scan is finished, a message box will say "The scan completed successfully. Click ''Show Results'' to display all objects found".
  
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM''s database version and your operating system.
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

[Hoov]

roydiane, do you still need help?

[Hoov]

This thread is being closed due to inactivity. If you need it reopened send me a PM. This applies to the originator only. Anyone else please start a new thread.