Author Topic: Frustrating!  (Read 1002 times)

0 Members and 1 Guest are viewing this topic.

Offline FD

  • Bronze Member
  • Posts: 249
Frustrating!
« on: May 05, 2012, 04:44:39 AM »
Well I went ahead and did a complete reinstall of Win 7 hoping to resolve an issue with system restore.  What I've learned, CCleaner is causing the conflict, it took a lot of patience and hours to figure that out.  I did what I thought was the  perfect install, taking time and waiting for each and every Windows 7 and MS Office patch, in fact I gave it an extra day hoping I'd have all the patches, and rebooted several times before I put in any of my other programs.  Then this moring MS has over 50 more important patches to install. WHY??????  They didn't write them last night.  Now instead of having that perfect installation I thought I had, I have more patches after my other programs were installed!!!!!!!!!! The patches are not for those programs either!  Should I have taken 2 weeks for the installation?  LOL  Just venting, and disappointed at the same time.



Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: Frustrating!
« Reply #1 on: May 05, 2012, 05:54:56 AM »
Well I went ahead and did a complete reinstall of Win 7 hoping to resolve an issue with system restore.  What I've learned, CCleaner is causing the conflict, it took a lot of patience and hours to figure that out.  I did what I thought was the  perfect install, taking time and waiting for each and every Windows 7 and MS Office patch, in fact I gave it an extra day hoping I'd have all the patches, and rebooted several times before I put in any of my other programs.  Then this moring MS has over 50 more important patches to install. WHY??????  They didn't write them last night. 
You're right, they didn't write them last night. Windows updates are presented during a scan, according to what Windows updates discovers about your system...and presents what is necessary as "critical" and "Important"...and waits for you to install them. Once you do, you should reboot and RETURN to Windows updates to scan again. During this scan, more updates will be presented based upon Windows updates discovery of what your systems needs are relating to the level of your installed updates.

The older your Windows Operating system is, the more updates Microsoft will have available for you. Anytime you reinstall an operating system, you should visit Windows updates immediately and install them all...but one must not think that ALL of them will be installed or downloaded in one lot.

Windows updates are installed in layers for good reason. That reason is because Microsoft takes into account, the lack of knowledge or skill level for any particular user to prevent them from installing updates "out of sequence".


Now instead of having that perfect installation I thought I had, I have more patches after my other programs were installed!!!!!!!!!! The patches are not for those programs either!  Should I have taken 2 weeks for the installation?  LOL  Just venting, and disappointed at the same time.
A freshly installed operating system, depending on what it is, can take several hours to get everything up to date...including whatever software you choose to install.
I won't trivialize your issue with system restore, but I will say it isn't CCleaner that's causing it. I have the same system you do and I use CCleaner without issue.

CCleaner will remove restore points but not unless you tell it to do that. It is one of the features available with CCleaner. When you installed it, did you leave the default settings or did you tweak it?
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline FD

  • Bronze Member
  • Posts: 249
Re: Frustrating!
« Reply #2 on: May 05, 2012, 07:35:49 AM »
Interesting, it was a fresh install of CCleaner, no tweaks.  I'm also attempting to do a restore from the most recent point.  I have CCleaner on a win xp machine with no problems.

I would be interested in seeing what is checked that would cause it to remove restore points, please let me know.  I have a nice image of the current setup, so I can install CCleaner again and give it a spin.

Why is it a day or two later and several reboots that windows still has patches, when I checked several times for them and it said only optional patches were available.  Those I didn't install.

As a side note System Ninja is causing no issues.

Thanks,
FD

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: Frustrating!
« Reply #3 on: May 05, 2012, 09:12:13 AM »
Interesting, it was a fresh install of CCleaner, no tweaks.  I'm also attempting to do a restore from the most recent point.  I have CCleaner on a win xp machine with no problems.

I would be interested in seeing what is checked that would cause it to remove restore points, please let me know.  I have a nice image of the current setup, so I can install CCleaner again and give it a spin.

Why is it a day or two later and several reboots that windows still has patches, when I checked several times for them and it said only optional patches were available.  Those I didn't install.

As a side note System Ninja is causing no issues.

Thanks,
FD
Open CCleaner and click tools. Click on the "Drive Wiper" tab and tell me what boxes are checked there.

As to your question relating to Windows not finding updates for you that you think it should have, you would have to tell me which updates they were. If they are .net related, that could very well be due to some other software that YOU installed which requires .net framework and not a Windows update standard.

That's where it get's complicated. Microsoft can have a critical update for you, and after you install it you'd think all is OK. But upon a re-visit to Microsoft Windows Update center, your scan produces yet another update seemingly related. That could be, because it is...it's not so uncommon that Microsoft will issue a critical update to a previously installed critical update lol...and on and on. This is one reason why service packs are issued.

Microsoft found the need to roll those all up into one package. Then, as time goes on and more and more folks out there find some way to exploit something else, Microsoft will introduce another patch for that. Then again, as time goes by, the malicious folks out there find another way to exploit that etc. and so forth.

Over the years, I've seen this time and again, and often wondered why Microsoft doesn't just hire somebody who's job it should be to FIND ways to exploit their software just so they can get it right before they put it out to the customer.

Oh well, it's their railroad so they can run it how they see fit.
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline FD

  • Bronze Member
  • Posts: 249
Re: Frustrating!
« Reply #4 on: May 05, 2012, 09:55:35 AM »
Thanks for the MSFT info, maybe it was related to something else on the system then.  I will leave things well enough alone for now.  LOL

As far as CCleaner we are responding to two similar threads, I'll paste my reply from the other thread here.  The 2 boxes for wiping the disk are checked on my XP machine, I have no clue if they were checked on the Win 7 machine, I never looked.  I can re-install it and fool around with it at some point, if you think it will help.

Pasted from the other thread "Trying to help a friend"  Re: CCleaner:

That's what I thought.  I haven't touched that feature, all my restore points can be seen.  W/O CCleaner in my system, system restore works fine.  If I run CCleaner once, the restore points no longer work, ever. Uninstall CCleaner they still don't work.  Restore from an Image that didn't have CCleaner in the system, system restore works.  Re-install CCleaner it still works, run CCleaner once, system restore doesn't work again.  Repeat the process by going back to the image w/o CCleaner all is well. I can duplicate the problem again and again.  I hope I explained it well enough to understand.

I went to an image w/o CCleaner, installed System Ninja and cleaned the disk, system restore still works.

FD




Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: Frustrating!
« Reply #5 on: May 05, 2012, 10:44:13 AM »
OK, then let's abandon the other thread and keep it all here...as was stated there:
I'm just curious why this should even be an issue for you since you are using an image file to restore your system.

Point of interest...I also have Windows 7 and use CCleaner. I have used it since I found it years and years ago and have never had an issue with it. I've not had CCleaner interfere with my system restore except to remove what restore points I tell it to remove.

So...I'd like to point out, if you choose to use an image file to restore your system, it would be a waste of your system's resources to have system restore running. You'll also save on disk space.

I'd also like to know what image software you are using. Some will take charge of your system restore...or at least the volume shadow copy service. Could it be that your imaging software has disabled your system restore?

I have no doubt that your formula has you intrigued...it does me. But I must say, with the very same system, and having CCleaner installed, I cannot duplicate your issue on my system. Sunspots? Gremlins?...Bermuda triangle? Who knows...I'll admit, I have no clue but am also mystified as to why I cannot create the same event on my system.

edit added:
I thought I'd mention, I have had nearly the exact opposite type of issue that I've dealt with over time using Windows 7. That is, I will turn off system restore...because I also backup using imaging software...but I find on occasion, my system restore has been turned back on.

However, I know the reason for it. But for your system restore to have been turned off or restore points removed by CCleaner's default settings is simply not understandable. Especially since it should be something so simple to duplicate...but I can't.
« Last Edit: May 05, 2012, 10:47:52 AM by 1972vet »
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline FD

  • Bronze Member
  • Posts: 249
Re: Frustrating!
« Reply #6 on: May 05, 2012, 10:55:17 AM »
Your point is appreciated and well taken!  Yes I have windows 7 in the machine having the issues. The reason I want system restore to work is because it creates restore points more often than I do system images to my second hard drive. The second reason is if I were to try software that I don't like I can uninstall it and go to the restore point created just before the installation of the software. That way I don't pile more junk that doesn't get removed from the registry during an un-install.  Also it is very easy to forget to do a back up before installing software for example.  I will consider what you said,  I just like everything to work the way it's supposed to, this is like having a v8 engine running on 7 cylinders, it runs, but not like it should.  LOL

I use the windows software that came with win 7 for creating an image, I have no problems with it.

Another funny thing, after the fresh install I did I only have a 32 bit version of IE9, before I had 32 and 64 bit versions.  My system is 64 bit. I don't care about that I use Chrome.
« Last Edit: May 05, 2012, 10:58:40 AM by FD »

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: Frustrating!
« Reply #7 on: May 05, 2012, 10:59:24 AM »
What imaging software do you use...and what version of CCleaner do you have?
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline FD

  • Bronze Member
  • Posts: 249
Re: Frustrating!
« Reply #8 on: May 05, 2012, 11:07:49 AM »
In windows 7: I type in backup, then click on it. In the box to the left it says create a system image, I use that.  I have the latest version of CCleaner.


Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: Frustrating!
« Reply #9 on: May 05, 2012, 11:11:58 AM »
I see. I thought you meant you were using some third party software. If it's Windows imaging software then that's all the more reason why you should leave system restore running.  You could turn it off if you had some third party program that creates image files. I use Macrium Reflect...because it's free.

By the way, according to the version history, when PiriForm first introduced the system restore tool, there were a few minor adjustments it went through, but not much since...I would bet, because they've not had anyone report any issues with it.

There was a bug fix relating to "system restore" in v2.24.1010...but that was back in '09, shortly after PiriForm introduced the system restore removal tool.

Maybe you should report your findings there. Perhaps there's some other folks who have experienced this...all I know is, I can't make it  happen on my system.
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline FD

  • Bronze Member
  • Posts: 249
Re: Frustrating!
« Reply #10 on: May 05, 2012, 11:16:57 AM »
I did contact them this morning and I'm awaiting their reply. It would be a major accomplishment for me if I could resolve this with CCleaner on my HD and system restore working.  We'll see.

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: Frustrating!
« Reply #11 on: May 05, 2012, 11:18:44 AM »
Tell me what happens when you click start, then type "system restore" and just press enter.
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline FD

  • Bronze Member
  • Posts: 249
Re: Frustrating!
« Reply #12 on: May 05, 2012, 11:24:53 AM »
It loads system restore.

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: Frustrating!
« Reply #13 on: May 05, 2012, 11:26:10 AM »
...and does it show you any restore points when you click "Next?
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline FD

  • Bronze Member
  • Posts: 249
Re: Frustrating!
« Reply #14 on: May 05, 2012, 11:28:33 AM »
Yes a few, none of which work when CCleaner was on the system and used even one time.