Author Topic: [Inactive] Activate Ultimate Protection  (Read 4454 times)

0 Members and 1 Guest are viewing this topic.

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #15 on: May 15, 2012, 09:24:29 pm »
Ok the scan is done. I rebooted the computer and I think it's gone!!

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: [Inactive] Activate Ultimate Protection
« Reply #16 on: May 16, 2012, 09:39:13 am »
Alright, thanks...Next, please disable the active protection component of your antivirus and antispyware programs by following the directions that apply Here.
...of those, many people overlook the Windows Defender since, for most, there is no icon for it in the system tray. Scroll through those directives above and look for this application specifically, to make certain it is disabled.

Please download combofix from This Webpage...and read through the instructions there for running the tool.

***Important Note***
Please read through the guidance on that web page carefully and thoroughly...and install the Recovery Console. Using this tool without the Recovery Console installed is NOT RECOMMENDED.

If you have Windows Vista or Windows 7, you can skip the recovery console step...in Vista/7 it's in the System Recovery Options menu. The System Recovery Options menu is on the Windows Vista or Windows 7 installation disc. If Windows doesn't start correctly, you can use these tools to repair startup problems.


The Windows Recovery Console will allow you to boot into a special recovery (repair) mode that is not otherwise available. This allows us to more easily help you should your computer have a problem after an attempted removal of malware.  It's a simple procedure that will only take a few moments.

Once installed, a blue screen prompt should appear that reads as follows:

The Recovery Console was successfully installed.

When you see that screen, please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a log file for you. Please post that log back here on your next reply. Thanks!

Note:
Do not mouseclick combofix's window while it's running....that may cause the scan to stall

« Last Edit: May 16, 2012, 09:45:34 am by 1972vet »
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #17 on: May 16, 2012, 05:46:05 pm »
Ok I have the scan run. I can't find my AVG to delete. I have run the removal program, yet it tells me that it is still running.

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: [Inactive] Activate Ultimate Protection
« Reply #18 on: May 16, 2012, 06:02:13 pm »
You had two installations of AVG...'07 and '11. It's the 2011 edition evidently, that is still installed.  How's it behaving for you now?
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #19 on: May 16, 2012, 06:53:22 pm »
I'm a little nervus w/o any fire walls or anti virus running. The computer is running good. I'm only going to the internet to work with this site now.

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #20 on: May 16, 2012, 07:10:32 pm »
Should I be getting rid of AVG now? I see other anti virus programs being talked about on this site. 

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: [Inactive] Activate Ultimate Protection
« Reply #21 on: May 17, 2012, 01:26:32 am »
Windows XP has a native firewall and with the service pack, it should be running. Your antivirus product AVG should also be running. Remember...you had two. You could however, uninstall it in favor of Microsoft's Security Essentials, which would be an excellent choice for you. In either case, you should run a complete system scan using an on board antivirus program. Please let me know if you'd rather use MSE than AVG and I'll provide a link here for your download. Thanks!
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #22 on: May 17, 2012, 05:52:22 am »
OK, regarding the anti-virus. How do I find it. I don't see the icon in the tray now. And it would start a new update and down load when I would fire the coputer up. I'm not seeing that now. What's the best option on the anti-vitus?   Thanks Jay

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: [Inactive] Activate Ultimate Protection
« Reply #23 on: May 17, 2012, 07:05:44 am »
OK, regarding the anti-virus. How do I find it. I don't see the icon in the tray now. And it would start a new update and down load when I would fire the coputer up. I'm not seeing that now. What's the best option on the anti-vitus?   Thanks Jay
Your combofix log shows that AVG 2011 is not only installed, it was enabled at the time you ran combofix. Look for it in the Windows Program Files tree. Click start-->Programs and Files-->AVG

Or...you should also be able to find it in the start menu. Click start-->All Programs-->AVG...see if you find an uninstall string there.

To download MSE, click Here.
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #24 on: May 17, 2012, 08:49:53 pm »
I can't find it. I have run the uninstall a couple of times, nothing.

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: [Inactive] Activate Ultimate Protection
« Reply #25 on: May 18, 2012, 03:14:30 am »
Please open a blank Notepad by clicking start-->run...Then, in the run box type Notepad.exe and click "OK".
Copy the below text in Bold and paste it into the blank Notepad. Save it as CFScript.txt...Change the "Save as type" to All Files and save it to your desktop. Now drag the text document over to your Combofix.exe

Combofix will run again automatically. When that completes, please run a complete system scan using your freshly installed Microsoft Security Essentials software. Post the results along with the new combofix log that was generated. Thanks!
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall



KILLALL::

folder::
c:\documents and settings\Jay\Application Data\DriverCure
c:\documents and settings\Jay\Application Data\SpeedMaxPc

c:\documents and settings\All Users\Application Data\SpeedMaxPc
C:\AVGTemp
c:\documents and settings\Jay\Application Data\AVG2012
c:\program files\Common Files\AVG Secure Search

driver::
vToolbarUpdater10.2.0
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: [Inactive] Activate Ultimate Protection
« Reply #26 on: May 20, 2012, 05:43:12 am »
Still with us shortster?
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #27 on: May 20, 2012, 08:30:38 pm »
Yes, sorry. Big plans over the weekend. I will start working on the last email.

Offline shortster

  • Bronze Member
  • Posts: 19
Re: [Inactive] Activate Ultimate Protection
« Reply #28 on: May 23, 2012, 05:22:43 am »
Here is the log
ComboFix 12-05-23.01 - Jay 05/23/2012   6:06.2.1 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.958.565 [GMT -5:00]
Running from: c:\documents and settings\Jay\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Jay\Desktop\CFScript.txt
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\AVGTemp
c:\avgtemp\avgremover_en\avgremover.exe
c:\avgtemp\avgremover_en\avgremover.log
c:\avgtemp\avgremover_en\avgremoverx64.exe
c:\avgtemp\avgremover_en\info.bat
c:\avgtemp\avgremover_en\readme.txt
c:\documents and settings\All Users\Application Data\SpeedMaxPc
c:\documents and settings\Jay\Application Data\AVG2012
c:\documents and settings\Jay\Application Data\AVG2012\cfgall\usergui.cfg
c:\documents and settings\Jay\Application Data\DriverCure
c:\documents and settings\Jay\Application Data\DriverCure\LogFile.txt
c:\documents and settings\Jay\Application Data\SpeedMaxPc
c:\program files\Common Files\AVG Secure Search
c:\program files\Common Files\AVG Secure Search\CommonInstaller\10.0.6\CommonInstaller.exe
c:\program files\Common Files\AVG Secure Search\CommonInstaller\10.2.0\CommonInstaller.exe
c:\program files\Common Files\AVG Secure Search\CommonInstaller\9.0.1\CommonInstaller.exe
c:\program files\Common Files\AVG Secure Search\InstalledProducts.ini
c:\program files\Common Files\AVG Secure Search\ScriptHelperInstaller\10.0.6\ScriptHelper.exe
c:\program files\Common Files\AVG Secure Search\ScriptHelperInstaller\9.0.1\ScriptHelper.exe
c:\program files\Common Files\AVG Secure Search\ToolBandTlb\10.0.6\toolband
c:\program files\Common Files\AVG Secure Search\ToolBandTlb\10.2.0\toolband
c:\program files\Common Files\AVG Secure Search\ToolBandTlb\9.0.1\toolband
c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll
c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll
c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\UpdaterConfig.ini
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe.to_delete
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\UpdaterConfig.ini
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\UpdaterConfig.ini
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))

Offline 1972vet

  • Microsoft® MVP
  • Malware Removal Staff
  • Diamond Member
  • Posts: 8290
  • Patience is bitter indeed, but its fruit is sweet.
Re: [Inactive] Activate Ultimate Protection
« Reply #29 on: May 23, 2012, 06:09:16 am »
Please post the entire log. Thanks!
Disabled Veteran
U.S.C.G. 1972 - 1978
Membership: U.N.I.T.E., A.S.A.P.

2009-12

Performance and Maintenance for Windows XP, Windows Vista and Windows Seven