OK, continue as follows :-
Step 1We need to remove ESET Online Scanner.
- Click Start, click Run, type control appwiz.cpl in the Open box, and then press ENTER.
- Click to select ESET Online Scanner from the application list, and then click Remove. Only re-boot if prompted
Step 2- Re-open
to run it. (Vista and Win 7 users, right click on OTL and "Run as administrator")
- Click on the
button.
- Click Yes to begin the cleanup process and remove tools, including this application
- You may be asked to reboot the machine to finish the cleanup process - if so, choose Yes
Any tools or logs etc left on the Desktop can be deletedStep 3Go here
http://www.filehippo.com/updatechecker/ run the FileHippo Update Checker.
Update all applications as suggested by the checker.
Ignore any suggested
Beta updates.
If Java or Adobe are updated ensure any old versions are removed via Start > Control Panel > Add/Remaove Programs
Step 4Download

TFC to your desktop, from either of the following links
Link 1Link 2- Save any open work. TFC will close all open application windows.
- Double-click TFC.exe to run the program. Vista or Windows 7 users right click and select “Run as Administartor”
- If prompted, click "Yes" to reboot.
TFC will automatically close any open programs,
including your Desktop. Let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. TFC may re-boot your system, if not
Re-boot it yourself to complete cleaning process <---- Very Important Keep TFC it is an excellent utility to keep your system optimized, it empties all user temp folders, Java cache etc etc.
Always remember to re-boot after a run, even if not promptedStep 5We now need to reset your system restore points and create a new clean one. To do this "Turn off" System restore > Left click start > Right click My Computer > Left click Properties > Select System restore tab > put tick in Turn off System Restore box > apply > ok. To reverse as previous but remove the tick from Turn off System Restore > apply ok.
Create the new restore point > Start > all programs > accessories > system tools > system restore > create a restore point > In the Restore point description box give it a name for reference eg. Clean 1. The time and date are added automatically > then select create and follow the prompts.
Kevin....